Zerorez Atlanta
7th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Zerorez Atlanta has received 4.7 out of 5 stars based on 596 customer surveys.
5
485
4
79
3
14
2
12
1
6
7th year as a Best Pick Call
"Zerorez Atlanta has a customer care standard that sets us apart in the carpet cleaning industry. No service is performed without your consent, and our technicians follow strict company guidelines and uniform codes. Our patented cleaning process is child and pet safe and leaves your carpet feeling wonderful and residue-free."

Steve Colton | President
Company Information
Services Offered
Zerorez Atlanta offers carpet, upholstery, and Oriental rug cleaning services as well as hardwood floor resurfacing. The company also provides pet odor and stain elimination, tile and grout cleaning, and air duct cleaning.
Minimum Job
Zerorez requires a $139 minimum.
Warranty
A 30-day warranty covers all services.
Company History
The company started in 2004.
Distinctions
The company is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and its cleaning system has a Carpet and Rug Institute Platinum Seal of Approval.
Employee Information
Technicians wear uniforms, and all employees undergo background checks and drug tests.
Additional Information
Zerorez is a green company that uses a patented cleaning system, which leaves behind zero residue.
Areas Served
Canton, Waleska, Woodstock, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
6145 Northbelt Parkway Suite A
Norcross, GA 30071
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Zerorez Atlanta has received 4.7 out of 5 stars based on 596 customer surveys.
5
485
4
79
3
14
2
12
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/25/2019

No review comments provided

Review by
01/24/2019

“They did a fabulous job. It looks brand new.”

Review by
01/24/2019

“Zerorez met and exceeded my expectations because the ductwork cleaning was phenomenal.”

Review by
01/24/2019

“Zerorez met and exceeded my expectations with their professionalism.”

Review by
01/22/2019

“I would like to recognize Jarvis H. for his exceptional service.”

Review by
01/22/2019

No review comments provided

Review by
01/22/2019

“The carpet looked great. They did a great job, mainly in customer service!”

Review by
01/21/2019

“I would like to recognize the gentleman that came out, he did an amazing job.”

Review by
01/16/2019

“I would like to recognize the last person who came out, she was very professional. They have all been great, but the lady who recently came out surprised me!”

Review by
01/16/2019

“professionalism and courteous staff”

Review by
01/16/2019

“Zerorez met or exceeded my expectations in getting the job done and getting the carpet clean.”

Review by
01/16/2019

“I have used Zerorez multiple times and the crews are amazing.”

Review by
01/16/2019

No review comments provided

Review by
01/16/2019

No review comments provided

Review by
01/15/2019

“The guy that came to do my carpet was really nice and answered my questions. He was really informative and I appreciated that.”

Review by
01/15/2019

“I was pleased with everything.”

Review by
01/15/2019

“I was not happy with the company. I had stains in the living room. The property was supposed to go to a new tenant. They upsold me and told me that the stains would come back if not done right. After they did the job, the stains came back worse than they were before.”

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

“I was satisfied overall. They did exactly what I expected.”

Review by
01/09/2019

“I like that their products are not harmful to kids and pets and they always get out the stubborn stains.”

Review by
01/09/2019

“I would like to recognize the first service call provider for his exceptional service.”

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

“They do not use enough of their powered water when cleaning the carpet. The cleaning made my steps smell bad and I had to call the company to come back out and redo them. I priced getting a rug cleaned by them and their price was outrageous.”

Review by
12/13/2018

“Their professionalism- they were timely and communicated? well with me.”

Review by
12/13/2018

“They always do a great job for us.”

Review by
12/13/2018

“The guy who did the carpets was incredible. He was very good. I wasn't present for the duct cleaning, so I can't comment on that one.”

Review by
12/13/2018

No review comments provided

Review by
12/13/2018

No review comments provided

Review by
12/13/2018

“I would like to recognize the technician for his exceptional service.”

Review by
12/13/2018

“I am likely to recommend Zerorez Of Atlanta One, Inc to a friend. The work that they have done has always been exceptional. They do everything they can to make the customer happy.”

Review by
12/13/2018

“I really like their services.”

Review by
12/07/2018

“The met all of our expectations with the jobs and we were pleased with everything.”

Review by
11/28/2018

“I cannot remember the techs name but I would like to recognize both the duct cleaning supervisor and the carpet cleaner. Both were awesome and I would recommend them.”

Review by
11/28/2018

“Zerorez Of Atlanta is an excellent company. My floors are never wet when they leave and they stay clean for much longer than other companies.”

Review by
11/28/2018

“If you're looking for an excellent carpet cleaning company, I highly recommend Zerorez. You will not be disappointed.”

Review by
11/28/2018

“I would like to recognize the technician for his exceptional service. He was great!”

Review by
11/28/2018

“The technician did an exceptional job.”

Review by
11/28/2018

“The guy who did the work did really well. Michael Jordan did a fantastic job on another job they did for us.”

Review by
11/28/2018

“They did a very good job. After a day or two, you could still see spots in high traffic areas but that could be because they were high traffic. I also did not smell any chemicals after the cleaning, which is what has happened with other cleaning services.”

Review by
11/28/2018

“I was satisfied with mostly everything, the guy was really nice and professional. They did it in a timely manner and they did a good job.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

“Zerorez Of Atlanta One, Inc. did a great job. I am happy to use them and will again when I need them.”

Review by
11/28/2018

“The quality of their product is great.”

Review by
11/28/2018

“The technician that came out did a great job!”

Review by
11/23/2018

“The technician that came to my home did a great job.”

Review by
11/23/2018

“They thoroughly met my expectations.”

Review by
11/23/2018

“They met all my expectations.”

Review by
11/23/2018

“They met expectations for everything.”

Review by
11/23/2018

“Zerorez of Atlanta One exceeded all expectations. I have not had a better job done, they were very professional.”

Review by
11/23/2018

No review comments provided

Review by
11/23/2018

No review comments provided

Review by
11/23/2018

No review comments provided

Review by
11/23/2018

“I am likely to recommend Zerorez Of Atlanta One, Inc to a friend. They were really quick and my carpets were clean and my house smelled good when they were done.”

Review by
11/23/2018

“I am likely to recommend Zerorez Of Atlanta One, Inc. to a friend. They were timely and did a great job.”

Review by
11/23/2018

“They met or exceeded my expectations in all areas. This one was the best cleaning ever!”

Review by
11/23/2018

“They did an exceptionally good job on pet stains.”

Review by
11/23/2018

“I don't remember the gentleman's name that came out, but they really do need to recognize him for his exceptional service. He was really good! He was continuous and cared about the service he provided. From someone that has worked in the service industry for over 40 years, that means a lot to me.”

Review by
11/23/2018

“The technician who came to my home from Zerorez of Atlanta One was exceptional.”

Review by
11/23/2018

“I cannot remember the name of the person who did our work, but I would like to recognize the whole company for their exceptional service. It's the best I have ever received. I have used a different company in the past and they have never gotten my floors as clean as Zerorez Of Atlanta One, Inc did. I will only use them going forward.”

Review by
11/23/2018

“They always send people that are very personable and you feel like you can trust them in your house. They show up on time, get the job done, and are in and out. I have used them for years they do an excellent job!”

Review by
11/23/2018

“It was excellent service!”

Review by
11/23/2018

“They were excellent!”

Review by
11/23/2018

“They exceeded my expectations in their professionalism and being on time.”

Review by
11/23/2018

No review comments provided

Review by
11/23/2018

“They exceeded my expectations in cleaning the closet.”

Review by
11/14/2018

“I like that there is always very little water left behind. They always do a great job. The carpet always looks nearly brand new when they're done. We've been quite satisfied.”

Review by
11/13/2018

“I like that they are on time and generally speaking they do a great job.”

Review by
11/13/2018

No review comments provided

Review by
11/13/2018

“The technician who came out was extremely nice and considerate of my home and the things in it.”

Review by
11/13/2018

“I am satisfied that my project got completed in a timely manner.”

Review by
11/12/2018

“The man that came out under promised and over-delivered. He was amazing, but I can't remember his name.”

Review by
11/12/2018

“They exceeded my expectations.”

Review by
11/10/2018

“I was most satisfied with the scheduling process and the fulfillment of the appointment on time.”

Review by
11/09/2018

“I liked the fact that they always show up on time, and they do a good job. The carpets look great. This time I tried a new service which was cleaning the bathroom floors, and I was really amazed at how different and better they looked. I didn't know they provided that service.”

Review by
11/09/2018

“I have used Zerorez of Atlanta One, Inc. in the past. This was the third time we have used this company.”

Review by
11/09/2018

“My technician was great. He arrived in the timeframe he was supposed and he let me know he was coming, He did a superb job. He was very clean cut, very polite, and very kind. I have nothing negative to say about that company and I plan to use them in the future to clean my air ducts.”

Review by
11/09/2018

“I definitely would recommend Zerorez of Atlanta One, Inc to a friend. This is the second time I have used this company and I love them.”

Review by
11/09/2018

“The technician who came out was wonderful.”

Review by
11/09/2018

“I think they always do the same high-level job and you always know what to expect. We have used Zerorez in Denver as well as Atlanta and I have always been very happy with all the services they provide.”

Review by
11/09/2018

“I would like to recognize the technician for his exceptional service.”

Review by
11/09/2018

“The tech was very thorough. He went over each section several times.”

Review by
11/09/2018

“I was satisfied with the steps.”

Review by
11/09/2018

“They damaged the wall of our house with their equipment so we had to fix our drywall.”

Review by
11/06/2018

“They met my expectations with their friendliness.”

Review by
11/06/2018

“I would highly recommend Zerorez Of Atlanta One, Inc. to anyone with tile floors especially. I was most impressed with how they clean the grout. I took advantage of having my floors done in one of my bathrooms, and I was so impressed with how pearl white the tile grout turned out. I would highly recommend that to anyone that is considering doing the grout themselves because nothing would compare to what Zerorez could do.”

Review by
11/05/2018

No review comments provided

Review by
11/05/2018

No review comments provided

Review by
11/05/2018

“They met my expectations.”

Review by
11/05/2018

“They met my expectations with getting the spots out.”

Review by
11/05/2018

“The person who came out was very professional.”

Review by
11/05/2018

“The carpet cleaning exceeded my expectations.”

Review by
11/05/2018

“I would like to recognize the guy who came out, give him 5 stars.”

Review by
11/05/2018

“I have used Zerorez multiple times and have never had any issues with them cleaning my carpets or doing what they were supposed to do the first time.”

Review by
11/05/2018

“Brian was very professional and he did the best job possible.”

Review by
11/05/2018

“I have used them before, so I had high expectations and they met them.”

Review by
11/05/2018

“I would like to recognize the guy with Zerorez of Atlanta One, Inc. that did the cleaning. I have used Zerorez before, but this was the best cleaning I have ever had.”

Review by
11/05/2018

“They do superior work. The guy who came out the last time went over and above. I am totally satisfied.”

Review by
11/05/2018

“The technician was friendly and had good customer service. He did a good job, but I'm just not completely satisfied because of the spot that resurfaced.”

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