Sunrise Clean Care & Water Restoration
15th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Sunrise Clean Care & Water Restoration has received 4.8 out of 5 stars based on 214 customer surveys.
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15th year as a Best Pick Call
"Since 1978, owners of Atlanta's finest homes have relied on the expertise of Sunrise Clean Care's trained staff to clean their carpets better than anyone else ever has. We know what's important when it comes to your home and your family's health. We Don't Cut Corners, We Clean Them!"

Bryan Cornett, Chris Dardaman & Paul Masters | Co-owners
Company Information
Services Offered
Sunrise provides a low-impact, noninvasive, anti-allergy cleaning experience for residential and commercial customers. The company specializes in cleaning carpets, draperies, Oriental, wool, and silk rugs, and fine upholstery fabrics, including silk, brocade, and chenille. Sunrise also performs pet odor removal, Scotchgard application, tile and grout cleaning, and hardwood floor polishing. The company offers free inspections and phone consultations.
Minimum Job
Sunrise requires a $200 minimum job.
Warranty
Cleaning services are backed by the company's exclusive Clients for Life triple satisfaction guarantee.
Company History
Sunrise started in 1978.
Additional Information
Sunrise uses a residue-free, 12-step cleaning system with allergen-free, baby-safe, green cleaning agents to create a healthy indoor living environment.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3990 Flowers Road Suite 500
Atlanta, GA 30360
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Sunrise Clean Care & Water Restoration has received 4.8 out of 5 stars based on 214 customer surveys.
5
194
4
12
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“The technician I had was very good. I had some very tough animal stains in my rugs and he did a great job getting those out as best as he could. He worked VERY hard for me!”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/17/2019

No review comments provided

Review by
09/17/2019

“I have been using them for about 15 and I am very satisfied with the service that they provide. I have been and will continue to be a loyal customer and I would absolutely recommend them over and over again.”

Review by
09/12/2019

No review comments provided

Review by
09/12/2019

“They met my expectations with everything they did. They were very professional and very good.”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“Ray Prewitt is outstanding person.. Always ask for Ray, he will work hard and get the impossible stains out from carpet.”

Review by
09/11/2019

“I have been using Sunrise for over 10 years and I have always been happy and impressed with the excellent service!”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

No review comments provided

Review by
09/10/2019

“Customer service and overall quality have stayed the same in the transition to new management.”

Review by
09/09/2019

“The crew that comes out to our home is great.”

Review by
09/09/2019

“This job was for our club house. We had a party and the carpet was left in bad shape with stains all over the carpet. Sunrise Clean Care & Water Restoration came out and cleaned it. You would never have known anyone left stains at all on the carpet. It was so nice. We really appreciate all the work.”

Review by
09/09/2019

“They did a fantastic job of completely removing pet stains and I was very pleased with their service.”

Review by
09/09/2019

“They did a great job and would recommend them to my friends.”

Review by
09/09/2019

“I was very happy with them.”

Review by
09/09/2019

“The gentleman that came was exceptional.”

Review by
09/09/2019

“Ray Lewis. He's awesome, he's professional, and he has a great personality. Every little spot we had, he got out. He's a pleasant guy to have around.”

Review by
09/09/2019

“I think they were great.”

Review by
09/09/2019

“The man who cleaned our carpets was very nice and did a great job.”

Review by
09/08/2019

No review comments provided

Review by
09/07/2019

“Everyone I have dealt with from the person answering the telephone to the people who come out, they are personable and wonderful.”

Review by
09/07/2019

“They did a very good job, I was satisfied. We moved into a new house and after they were here there were no funny smells in the house at all.”

Review by
09/07/2019

“They didn't do what we asked. They were supposed to clean around the edges of the carpet, and that was obviously what needed to be done, but it didn't happen. Their customer service was lacking and they didn't seem to try to provide the best experience. Generally, they did less than what should have been done and they weren't really interested in rectifying the situation.”

Review by
09/06/2019

“Everything”

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
12/02/2018

“These folks did an excellent job, were gentlemen, and were a joy to work with.”

Review by
12/01/2018

“I will use Sunrise again. They made my old carpet look good again. They even worked hard on the edges. Our heat had not been turned on so it took about 24 hours for the carpet to dry.”

Review by
11/30/2018

No review comments provided

Review by
11/29/2018

“The lead team member was very professional, helpful and efficient—-and a great communicator!”

Review by
11/28/2018

“Ray exceeded my expectations by taking his time to make sure everything is up to par. He is very thorough and will go back if you see anything you are not satisfied with.”

Review by
11/28/2018

“I can't remember the man's name but in general, all the people they send are good. I have been using them for years. The first time was about 10 years ago and we had just had our twins. You can imagine the couch after twins. They cleaned our couch and carpet and did an amazing job. I have used them ever since and have tried other companies but always come back to sunrise every time.”

Review by
11/28/2018

“Our main tech has excellent service but I do not remember his name.”

Review by
11/28/2018

“I would recommend them.”

Review by
11/28/2018

“They met/exceeded my expectations with the cleaning. Everything was very clean when they left.”

Review by
11/28/2018

“They are marvelous. They call you to notify you when you are coming and leaving. They come in and get the job done. Also, they check to make sure you think their work is perfect. I can not say enough. They are great.”

Review by
11/27/2018

“The quality of the job was below my expectations.”

Review by
11/26/2018

“They exceeded my expectations with the steps.”

Review by
11/26/2018

“We were please everything that they did. I don't know how they could exceed. When they left, everything that we asked them to clean was clean.”

Review by
11/26/2018

No review comments provided

Review by
11/26/2018

No review comments provided

Review by
01/25/2018

“Sunrise does a good job; I'd give them an A+.”

Review by
01/25/2018

“Pretty good—no issues. I'd give them an A+.”

Review by
01/25/2018

“They just got the job done, so that was good. I'd give them an A.”

Review by
01/25/2018

“I liked the overall professional demeanor. I'd give them an A+.”

Review by
01/25/2018

“They did the job and were nice; I'd give them an A+.”

Review by
01/25/2018

“They did a great job. They were just very thorough, very helpful, and I have no complaints. I'd give them an A+.”

Review by
01/25/2018

“They were pleasant and professional. They did I think some carpets and some upholstery. I'd give them an A.”

Review by
01/25/2018

“I probably had a good experience; if I didn't, I would've told someone about it. I had no complaints.”

Review by
01/25/2018

“They were prompt, and he was very courteous. I'd give them an A. I would recommend them.”

Review by
01/25/2018

“I would say, they're professional. They're on time, they're reliable, and they're knowledgeable. It was just a carpet cleaning job, but I'd give them an A+.”

Review by
01/25/2018

“Their service workers were just polite and conscientious. Sunrise did upholstery cleaning for me. I'm going to give them an A. I have recommended them.”

Review by
01/25/2018

“I always use them. They clean so well, they are organized, and they are so polite—I have nothing bad to say. I'd give them an A.”

Review by
01/25/2018

“Sunrise was very fast and efficient. I had moved out, and they were doing, like, an all-carpet clean. I'd give them an A.”

Review by
01/25/2018

“They did some carpet cleaning. They showed up on time, and they did what they were supposed to do. I'd give them an A+.”

Review by
01/25/2018

“We've used them several times, and in fact, that's the only people we've ever used to clean our office. They do a good job, so we continue using them. They've done just the typical run-of-the-mill cleaning. We'd give them an A+.”

Review by
01/25/2018

“We use them all the time—I wouldn't get anybody else to clean my carpets. They've done just carpets for me. I'd give them an A+; we're very happy. Like I said, we've used no one else for years. I would recommend them.”

Review by
01/25/2018

“It's been so long that I can't really remember. Just very professional, courteous, and showed up on time—just when they said they would. As far as I can remember, it was just carpet cleaning. I'd give them an A+.”

Review by
01/25/2018

“They do my office and my home. They're on time, they do a good job, and they're reasonably priced. Other than carpet cleaning, they did clean upholstery. Sunrise cleaned my couch and my chair. I'd give them an A.”

Review by
01/25/2018

“They're so nice. Sunrise does a good job, and the people they send out are really friendly too. They've done carpet and upholstery cleaning. I'd give them an A+, and I have recommended them.”

Review by
01/25/2018

“Sunrise had two technicians that came; they were very friendly, very helpful, and they did the cleaning fairly quickly. They did a thorough job, so I was overall pleased. I'd give them an A.”

Review by
01/25/2018

“They were great. They were just very pleasant to work with, and they did a really nice job on the carpets. It was just carpet cleaning. I'd give them an A+; the quality of work was great.”

Review by
01/25/2018

“I usually do it in the spring, or the Fall. It's great—I've used them for years because they're very thorough, and they're very conscientious. They just do a super job. I've thought about changing to other people because they're expensive, but they do such a good job I said, ‘No, I'm going to stick with them.’ They've just done work cleaning the carpets; I'd give them an A. They use that big hose—they bring it in the house and use that, and to me that's a lot better and a lot cleaner than the other way people do it. I definitely would recommend them—I do recommend them.”

Review by
01/25/2018

“We've had them come a couple of times. They did a very good job; very neat, and the carpets look great. That's what they did—they cleaned the carpets. They were very careful with our stuff, put the little plastic under everything, took it all away, and I think they're just very professional. We've had two different people come, and both the technicians were excellent. They'd be an A—totally, perfectly satisfied.”

Review by
01/25/2018

“I think Sunrise did a very fine job—they did a very fine job. It's been a while since we've used them, so I don't recall everything, but I think they did a very good job. They did the carpets, and they did a good job. They did tile floors, and they did a good job on the tile floors too. I’m very pleased—I'll give them an A. For customer service, they were super. Also, they were on time, and did a good job.”

Review by
01/25/2018

“The technician was very courteous and respectful. I thought they did a good job. One of the rugs they treated—I felt like it didn't really seem like it looked that-different after they cleaned it, but I felt like that may just be my rug; I'm not sure. I'd give them a B.”

Review by
01/24/2018

“It was months ago. I think it was pretty positive. They were able to bring equipment in and clean something that was tough. They were able to bring the equipment in to do the work, so I didn't have to bring the furniture to them. I'd give them an A. I wasn't there when they arrived, so I can't really say, but I think punctuality was fine.”

Review by
01/24/2018

“They were good; they were very good. They were doing carpet cleaning, and then we did have a little bit—we've had some water damage, too, but it was more—it was just kind of like a stain that was left on the carpet that they worked so hard to get out. It was like a mud stain, mud had been tracked in, and they were able to get those cleaned out. I would give them an A. They're pricey, but I would recommend them.”

Review by
01/24/2018

“They were great. It was just one fellow, but he did a fine job. The lady that I talked to was very knowledgeable, which is what made me make the decision to go with them—I had talked with about four other people on the phone first. Very knowledgeable about all the cleaning ways of doing the carpets. Then the fellow came out in a timely manner, and everything was fine. He did a great job; he was very nice and polite. I don't know what else to say, other than it ended up better than I had expected for my carpets to get. I would just say fine; no complaints, and I would recommend them, absolutely.”

Review by
01/24/2018

“It was fine; it was good. They were prompt, and they were professional. The guy that came out was very nice, and he did a good job. They did just one room with carpet. I'd give them an A+; I thought Sunrise did a good job.”

Review by
01/25/2017

“They  work in a timely manner. The technicians that we dealt with were very good. They were very efficient and thorough. They also came back to check on us afterward to make sure the job was well done. We really enjoyed them. We ended up having some carpet flooding in the basement and they were able to take care of all that. Little bit of water damage and carpet cleaning. I would give them an A+ grade. I would say A+ across the board.”

Review by
01/25/2017

“They  were very friendly, seemed professional, and did a really good job. They didn't take too long to do it. They cleaned after a backup and the plumbing in the basement. They removed some carpet, sprayed it down, and cleaned it up. I'd give them an A+ rating. They did very good.”

Review by
01/24/2017

“They've  done work for us for many years. I'm a builder, so have kind of an ongoing need for their services and they're always the first ones I call. Or the only one I call. They're always very responsive and do a good job. They're not so big where you can’t get the same people; I trust them in people's homes, so they do an excellent job. Everything from drying out from flood damage, broken pipes, doing mold abatement, and carpet cleaning. They've done that for us. They're an A+ company. They show up when they say.”

Review by
01/18/2017

“They did some work in August 215. I liked what they used. It worked really well and then they left me some little samples of it, so that I would have it to clean spots on rugs or upholstery. I'd give them an A.”

Review by
01/18/2017

“They're  great. They did some work last April. I've been using them for years. They're always on time, courteous, and do a fantastic job. They clean the carpet. I'd give them an A+ rating.”

Review by
01/18/2017

“We had a guarantee. We did a warranty with them where you pay like fifteen hundred dollars and you don't have to pay for touchups. We paid for every touchup. They shrunk the entire side of our sofa and never did anything about it. We had to pretty much suck that one up because in the fine print on their contract it says they're not responsible for shrinkage or anything like that. So the entire sofa was linen and the round of it shrunk and ripped. We wouldn't say anything kind about them. The upholstery cleaning was all they did for us. I'd give them a D.”

Review by
01/05/2017

“They did some work in April last year. They did do some stuff for me last year. It was positive for sure. I like that they're very professional, courteous, and respectful. When they're in my home, they're very conscious about the fact they're in a customer's home and they don't toss my things around. They do it as if it was their own home and I really like that about them. They were cleaning my carpet and Scotch guarding my furniture. They scotch guarded the carpet as well. I would give them an A+. I've recommended them multiple times already.”

Review by
01/05/2017

“They did some work last April. The gentleman who came to the house to clean the carpets was very thorough, nice, and listened to specific things that we requested. They’re very thorough and great customer service. It was carpet cleaning. I'd give them an A+ grade.”

Review by
01/05/2017

“They did some work in August 215 and more recently for me, too. They're very professional and conscious about keeping the house clean when they do their work. They did carpet and furniture cleaning. We have had water damage, but I don't remember if they've helped us. That was quite some time ago. I'd give them an A+.”

Review by
01/05/2017

“They did some work in August 215. I felt like everybody was professional and thorough. They answered all my questions. They cleaned the carpets, area rugs, and a couch. They earned an A+ rating.”

Review by
01/05/2017

“They did some work in March of last year. They come on time and do good work. They always leave behind a little bottle to clean spots with which is rather nice. They're doing carpet cleaning for me. They earned an A+.”

Review by
12/27/2016

“They did some work in September. I like that they're on time and very polite. They cleaned some carpet and some of my furniture. They haven't helped with any water damage or mold remediation. I'd give them an A+ rating.”

Review by
12/27/2016

“They did some work in March of this year. They do a good job. They cleaned, in March, what would have been two couches. It was upholstery and carpet cleaning. They're an A+ company. It is very likely I would recommend them to a friend.”

Review by
12/27/2016

“They did some work in February. They do a good job. They're very friendly and customer focused. We've used them for years. They do carpet cleaning and upholstery. I've never needed them for mold remediation or water damage. I'd give them an A grade.”

Review by
12/27/2016

“They did some work in April. The chemicals they used did not wet my floor up. My floor came really, really clean. The carpet cleaning was all they did for me. They earned an A+.”

Review by
12/27/2016

“They did some work in April. They were good. They're expensive. That's the only thing I would say. No problems at all. It was one room of carpet.”

Review by
12/27/2016

“They  have cleaned carpets, outdoor furniture, and couches—upholstery. They do excellent work with no problems. I would be likely to recommend them to a friend.”

Review by
12/27/2016

“They cleaned some rugs for me. They've never helped with water damage or mold remediation. They did excellent work with no problem. I would recommend them to a friend.”

Review by
12/27/2016

“They were here on time and did a good job. They cleaned two big rugs for us. They're an A+ company.”

Review by
12/27/2016

“They did some work in September and they did a very good job. They cleaned my carpets.”

Review by
12/27/2016

“They did some work in March. They do a really good job and they’re very thorough. We had a very large window. They cleaned it inside and out. They did pressure washing for us. In the past, they've cleaned our gutters. They've cleaned our carpets and upholstery in the past as well. I'd give them an A+ rating.”

Review by
12/27/2016

“I've used them since August again. The girl on the phone was very helpful. When they come they're trustworthy. Everybody's very nice and well spoken. I've had chairs and sofas cleaned. I've had rugs cleaned and carpets. When they did my carpets, it was kind of black around the edge and they certainly got it done better than it was. I'd give them an A+ rating. I was very pleased. Not cheap, but I'm willing to spend the money for the service and the people I get.”

Review by
12/27/2016

“They did some work in September of this year. I think the appointment was easy to make. The people came on time and did a great job, overall. They've done the stairs, hallways, and bedrooms. It was a cleaning and the protection for our sofa. I'd give them an A-. They did a decent job. I won't say too excellent, so that's why I want to keep in the middle. They took everything with them. It was a decent job overall. I would definitely recommend them. Overall, it was decent. I won't say excellent, but they did a decent job. The thing that they used, the product, and the way they cleaned was decent, but the person who came to clean was excellent. I want to make sure that that person gets the credit. The person who came to clean the house was phenomenal. I was going to write a letter to that person, but I never got a chance because I was pregnant and I had a baby and I was busy, so I never had a chance to give that person credit.”

Review by
12/27/2016

“They did some work in April. The guy that came out was great. They cleaned my carpets and my whole house smelled like a hospital. . The carpets were clean. They were a little hard to walk on, but the place smelled like a hospital. Just the carpet. I wanted to use them because I had seen some very positive reports online about them. The guy that used to be on the news advertises they do a really good job, too. And they didn't do a bad job. My house was just funky. I'm kind of a candle burning, more natural smelling person. I'm going to give them a C. I'm not going to use them again. I was unhappy. The quality of work was great. The carpets were clean. It was funky. Customer service was great. They came on time. The carpets were clean. It just had an odor. I'm not going to recommend them.”

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