Pure Dry Carpet Care
3rd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Pure Dry Carpet Care has received 4.8 out of 5 stars based on 119 customer surveys.
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3rd year as a Best Pick Call
"With Pure Dry Carpet Care's hypoallergenic cleaning process, millions of carbonated bubbles penetrate deep into the base of your carpet, lifting out dirt and grime. We use the perfect blend of eco-friendly solutions so you don't have to worry about harsh chemicals. Live cleaner with a carpet cleaning from Pure Dry."

Todd Vincent | Owner
Company Information
Services Offered
Pure Dry Carpet Care cleans carpets, area rugs, and upholstery for residential and commercial customers. The company also offers carpet repair and restretching, leather cleaning and conditioning, and automobile carpet and upholstery cleaning. Pure Dry offers free on-site or phone estimates and performs specialty cleaning services such as pet odor and stain removal as well as allergy relief treatments.
Warranty
The company offers a 14-day satisfaction guarantee.
Company History
Pure Dry was founded in 2013.
Employee Information
Employees wear uniforms.
Additional Information
Pure Dry states that its cleaning methods are hypoallergenic, eco-friendly, and residue-free, and most carpets are dry in less than two hours. The company also pre-vacuums carpets and upholstery with water filter vacuum technology.
Areas Served
Fairburn, Fayetteville, Newnan, Peachtree City
Address
3010 Poplar Road
Sharpsburg, GA 30277
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Pure Dry Carpet Care has received 4.8 out of 5 stars based on 119 customer surveys.
5
102
4
10
3
5
2
2
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Grade
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Date Collected
Review by
08/18/2018

No review comments provided

Review by
08/15/2018

No review comments provided

Review by
08/15/2018

“I was most satisfied with their communication and their professionalism.”

Review by
08/15/2018

“They were very personable. It seems that they were definitely concerned about wanting to make the customer happy and taking my particular issue into consideration. I very much like them and I would use them again.”

Review by
08/15/2018

“I was most satisfied with them being on time, showing up, being ready, and doing what they said they would do.”

Review by
08/15/2018

“I did not catch the young man that was here, but he was prompt, very much on time and polite. He wasn't here long. I would highly recommend him.”

Review by
08/15/2018

No review comments provided

Review by
08/15/2018

“I would highly recommend them.”

Review by
08/15/2018

“The young man that did the job was very nice and seemed to do a good job.”

Review by
08/15/2018

“They were very professional and they did a wonderful job.”

Review by
08/14/2018

“A chemical dry cleaning. They cleaned our staircase, downstairs basement area, the den and hallways in the house. We would give them the highest rating. We are exceeding happy with the work they did in our home.”

Review by
08/14/2018

“They exceeded my expectations with the main walking area, because it was dirty in some spots, but because of the age of the carpet, he did an exceptional job.”

Review by
08/13/2018

No review comments provided

Review by
08/10/2018

“Todd did an excellent job with the carpet stretching, and Blake got them looking clean again.”

Review by
08/10/2018

“Very satisfied with the carpet.”

Review by
08/08/2018

“Colby has excellent customer service and is exceptional at answering any questions I had and following up.”

Review by
08/08/2018

No review comments provided

Review by
08/05/2018

No review comments provided

Review by
08/04/2018

No review comments provided

Review by
08/03/2018

“Blake arrived on time, was professional and knowledgeable and respectful of our home.”

Review by
03/15/2018

No review comments provided

Review by
03/15/2018

No review comments provided

Review by
03/15/2018

No review comments provided

Review by
03/15/2018

No review comments provided

Review by
03/15/2018

“They cleaned my carpets and did some patching. I would give them an A+, overall.”

Review by
03/15/2018

“They did a great job cleaning. I'd give Pure Dry Carpet Care an A rating.”

Review by
03/15/2018

“They did good. I would recommend them. I would give them an A, overall.”

Review by
03/15/2018

“The first one was a rental, it was good. They passed. So we were happy. I had to move out of the rental. I had to get the carpets cleaned. For the rental, I would give them a high score because we passed. The guy was really nice to talk to. He was really helpful and nice. Personality-wise, they were all good. I would give them an A+. For the rental, I didn't see them. The only thing I did was set the appointment and send them a check. The only thing I can really grade them on is it passed, and then the guy I talked to on the phone was nice. They did come and do my house, but I pretty much set the appointment up, and then they came when I wasn't here. I only talked to them on the phone and then sent them a check. The carpets didn't look much different, but them as people are really nice, and I don't like to complain about anything so I didn't even call them back and I didn't even say anything.”

Review by
03/15/2018

“We had to call back because it wasn't done properly. They came back, and I wasn't really satisfied with the results. I know it wasn't in really good condition. For example, I had another one done two days ago and I'm very satisfied with what they did. Even though it's a year later and it's the same carpet, it looks very nice. I wasn't very satisfied with the service that they gave me. Also, it was expensive. What I paid, I didn't get anything. I would give them a C. When I called back, he agreed to call back and do it again. The response was OK. I wouldn't recommend them.”

Review by
03/15/2018

“I wasn't quite as pleased as I was with the companies that I used before. It just didn't seem to clean the carpets, but that could be my fault. My carpet is white, and I'm in the country, and there's so much in and out and it just got in bad shape. Overall, I would give them a C. I just wasn't pleased all the way around. It just really wasn't what I wanted. It was my fault, not so much theirs. I don't know if they were experts at it or what. I really don't think that I would recommend them. I wouldn't want to use them again.”

Review by
03/15/2018

“They didn't get the carpet as clean as I would like it. We were getting the house ready for sale. It was a Berber carpet. When they came out to look at it, I wanted to make sure that around the edges of the baseboard and stuff where the dust settled, that they could clean it. They just did an average job. Overall, I would give them a C. The guys that came seemed like they didn't really know what they were doing. They didn't even know how to use their equipment or anything. I'm not going to do business with them again.”

Review by
03/15/2018

“Everything was good. They were prompt in what they did and followed through with what they did. Everything seemed to be fine. They did some cleaning of some rugs and delivered them back and had them rolled up. Everything seems to be in good order. I would give them an A+. They knew what they were doing. I would be likely to recommend them.”

Review by
03/15/2018

“I had some carpets which needed stretching. The guy who owned the company came and did it himself and did a really good job of that. I'm very happy with that. I was very satisfied. I would definitely give them an A. There were no issues with punctuality. He said he would be here at a certain time and he was. I have recommended them.”

Review by
03/15/2018

“The price was good. They did what they said they were going to do. They did a good job. I'd use them again. They cleaned the carpet and they did some stretching of it, too. There were some bumps, and they did that, too. I would give them an A+.”

Review by
03/15/2018

“They were quick and easy, very good to get along with. They did carpet cleaning. I would give them an A. They were really great, all down the line. I would most likely refer Pure Dry Carpet Care to my friends and neighbors.”

Review by
03/15/2018

“It was just great, no complaints. It was just really quick. I think they came out right away. It was a short notice kind of thing. They cleaned the carpets. I would give Pure Dry Carpet Care an A. They did good work.”

Review by
03/15/2018

“They were able to get out in a timely manner. They worked me in last minute and did a tremendous job. They cleaned my carpets. I would definitely give them an A+. I would be likely to recommend them.”

Review by
03/15/2018

“It looked great for a few days, but then some spots that were there before they came reappeared. They cleaned it. I would give them a C. The spots came back. I wouldn't be likely to recommend them.”

Review by
03/15/2018

“I had some stains in the carpet, and they did take care of the stains very well. So I'm satisfied with it. I would give them a B, overall.”

Review by
03/15/2018

“It was done in an efficient time. They just pulled the carpet, stretched it. I would use them again. I would give them a B, overall.”

Review by
03/15/2018

“They were professional, and they got the carpets really clean. I would give them an A. I would be very likely to recommend them.”

Review by
03/15/2018

“It was done satisfactory. I would give them an A. They did exactly what they said they were going to do.”

Review by
02/17/2017

“It was quick and easy. Pure Dry Carpet Care got the job done. I had no complaints and would highly recommend them.”

Review by
02/17/2017

“They were very polite and very professional. I’d give them an A for the overall experience. Everything was great.”

Review by
02/17/2017

“I thought the price was reasonable, and they did a good job on what we asked them to do. I’d give them an A.”

Review by
02/17/2017

“They came and did everything that they promised. I’d give them no complaints for my total experience.”

Review by
02/17/2017

“Their service people were very polite. I had no complaints with them, and I highly recommend them.”

Review by
02/17/2017

“They are friendly and did a nice job. I don’t have any complaints as far as the service goes.”

Review by
02/17/2017

“They’re awesome. They just did a good job. I’d give them A+ for my overall experience.”

Review by
02/17/2017

“They were very professional. They handled the job in a timely way and were very pleasant. I would grade the overall experience as A.”

Review by
02/17/2017

“Pure Dry was recommended by our insurance company. I had no complaints and would recommend them. We had no problems with them.”

Review by
02/17/2017

“They took their time and did a thorough job. I would probably give them a B. I’ve seen better but it was satisfactory.”

Review by
02/17/2017

“They were great. I remember that the technician that came, the one in charge, was very knowledgeable. He pointed out different areas in the carpet that he was concerned about. They were able to pretty much get up everything. I had no complaints.”

Review by
02/17/2017

“They are OK. The service is a good service they gave me. I had no complaints, and I highly recommend them. I don’t have anything bad about the service.”

Review by
02/17/2017

“We had our carpets cleaned last summer. I liked the way the carpet looked after Pure Dry cleaned it—it was really clean. I like the process they use. I would give them an A.”

Review by
02/17/2017

“I had a regular person doing it for a while and I forget but something happened. I started looking around because I get it cleaned regularly. I’ve got like a 4,2-square-foot house and most of it is carpet. I got up with this guy and he came over and he gave me a quote and I told him it was a bit high. He told me it was but they do a super job. He convinced me but then he sent some young kid, 18 or 19 years old by himself here. He didn’t move the furniture properly and I had to get involved with that. It just didn’t go well and the end result was that it wasn’t a very good job at all. I’d give them a D. He just sold something that he didn’t come through with. He was late. The young man was late and I forget the reason he gave me but it was something I didn’t accept. He never told me he was sending a young kid. I’m pretty sure he told me he was going to do the work but then the kid showed up. I think the kid told me he had been doing it 9 days. He really needed to be the assistant. The other people that did my carpet, two of them would come in and one of them was always a younger guy who was in training. The older guy and him would move everything around and placed all the stuff you put underneath the furniture. This guy was putting small pieces of Styrofoam and I’ve never had that done before.”

Review by
02/17/2017

“I didn’t think they were better than anybody else. I thought they were going to do more rooms and they jacked up the price on some things. I wasn’t pleased. I wouldn’t call them again. I’d give them a C for the overall experience. We had to call the manager because there was a misunderstanding of everything that was going on. They came and charged a lot more than what they had quoted. I’ll never call them again and I won’t recommend them to anyone either.”

Review by
02/17/2017

“They were fast and got the job done. I had no complaints and would recommend them.”

Review by
02/17/2017

“I had a good experience. I have no complaints with Pure Dry.”

Review by
02/17/2017

“I had a positive experience with Pure Dry Carpet Care.”

Review by
02/17/2017

“They did a good job. I’d give them B+.”

Review by
03/16/2016

“He did a good job. They were stretching carpet for me.”

Review by
03/16/2016

“I would say that they were pretty much an A-grade company.”

Review by
03/16/2016

“He was very pleasant. The customer service made it pleasant. He talked to us about other cleanings and other things that he could do through his business. He repaired a seam in the carpet. It looked great once he was finished, and it’s still intact. It took maybe 20 minutes. It wasn't a big seam. If a friend or neighbor asked me about them, I'd say that he was great. He was an A-grade guy.”

Review by
03/16/2016

“They did an excellent job, and their price is very reasonable. They repaired several areas of my house that had damaged carpeting, and they replaced a whole section in a bathroom. They did such a good job that I invited them back to also clean and repair my carpet in my vehicle. They had the lowest quote. I would give them an A+.”

Review by
03/16/2016

“I really liked how thoroughly they explained the process and the product and made sure that I understood, like when I got a couple of the additives, what they were going to do, how he did it. I don't know it makes me feel like if I'm paying this money at least I know what it's going to. They cleaned two rooms and one hallway worth of carpet. They actually are a customer of mine, one of the people who does it, and he always is talking about his company and how he cleans people carpet and I needed it so I finally hired him. I would definitely give him an A+.”

Review by
03/16/2016

“The main guy, Todd, was very, very friendly and very knowledgeable. I felt very comfortable using them, and I would use them again. They cleaned multiple rooms, and then they cleaned about eight area rugs for me. I think they only took like a day to do the interior stuff, and then they took the rugs with them, cleaned them, and returned them to my house. I was in no rush, and I was actually going out of town at that time, so there was no rush to get them back. The work that was done in my house was an entire upstairs and my master bedroom—it took a day.”

Review by
03/16/2016

“There was a slight issue with the drying time and the owner came back to follow up and redid the area that was, it was smelling a little bit mildewy. The customer service was just great. He worked really hard to resolve the issue as quickly as possible and I just really appreciated that. We have two rooms that we did carpet cleaning for as we were getting ready to sell our house. It would be probably a B+. It was strange. It was just one spot in the carpet that didn't dry as quickly and then it actually smelled a little bit mildewy but like I said, they came back and they worked on the spot and they worked to get rid of any kind of bacteria that was there. They did do an excellent job making sure that we got what we needed.”

Review by
03/16/2016

“I knew the individual doing the work. We were involved in a networking group together. We did carpet cleaning. Because of the size of my home, he was probably on my property for about three hours. It looked very nice afterward. It was basically dry by the time he left so let's just say an hour afterward it was totally dry. I would give them an A.”

Review by
03/16/2016

“They were very thorough; they got every spot out, and they came back and took care of any spots that showed back up again. They cleaned carpets. A friend of mine referred him. It’s an A+ company, and I didn't have complaints at all. I’d recommend them to anybody.”

Review by
03/16/2016

“They did carpet cleaning. He’s a very nice guy, and he did a good job. I liked that he was on time, he did it quickly, but when he left, there was no need to call him back. He did a good job. It was two rooms of carpet, and they get an A+ for everything.”

Review by
03/16/2016

“My wife was here and I wasn't when they came through, but they just seemed nice and personable. I think they removed a spot or a stain. It looked fine when they were finished. There was no problem. I'd recommend them and definitely give them an A.”

Review by
03/16/2016

“He was very thorough, he seemed very honest, and he just did a couple of extra spots that needed some extra help. He took care of that for us, so that was very nice. They cleaned four or five rooms of wall-to-wall carpet, but a couple of them had some issues. They’re absolutely an A.”

Review by
03/16/2016

“They were great. The guy was courteous, and he was straightforward. He’s a nice guy and did a good job. I'm probably going to have to call him back in a month because I've got some construction going on right now. They were doing carpet cleaning in three rooms and a little hallway.”

Review by
03/16/2016

“The owner was very personable, he was very accommodating, and I liked the way the rug came out. They were cleaning an area rug, but he had to take it and then bring it back.”

Review by
03/16/2016

“Everything was good. They took three rugs out of my house, cleaned them, and brought them back. I knew him from previous carpet work that he did for another company.”

Review by
03/16/2016

“If I disliked something about them, I would remember it, so evidently, they did a good job. They were cleaning carpets. An A grade is what I would give them, because I didn't have any complaints.”

Review by
03/16/2016

“They were on time, they went right to work, and they were friendly. They did the work everywhere, and it looked good. I would give the company an A grade.”

Review by
03/16/2016

“The work that Safe-Dry did was excellent, and there were no complaints. That guy was great, and they did a great job. I’d rate them as an A.”

Review by
03/15/2016

“They were just polite and thorough. They just did some carpet cleaning for a basement and the upstairs. It was pretty much the whole house.”

Review by
03/15/2016

“I didn't like it. I think he could've cleaned the furniture better than he did to be honest. They came when they said they were coming.”

Review by
03/15/2016

“He was very prompt. I thought they did good work. The cleaning was good, fair price. It was carpet cleaning and a sofa was cleaned. I'd give them an A.”

Review by
03/15/2016

“They were very nice, very friendly, very professional, and very quick. They were the ones who could do it the soonest. I would give them an A.”

Review by
03/15/2016

“It was a positive experience. He was very good. His work was great. I would definitely use them next time I need the service done. I have no complaints, so I’d give them an A all the way.”

Review by
03/15/2016

“They were prompt, on time, price was good, and they did a good job. I used them I think before and I guess from previous use. A carpet and a couch was cleaned. I'll give them an A.”

Review by
03/15/2016

“He was here when he said he would be, he was prompt, he did a good job, and I was satisfied. He did the carpet in the entire house. He was an A. I have no complaints—no issues.”

Review by
03/15/2016

“They were fine. I think they did a good job. They were recommended to us. The job was just carpet cleaning. I'd say they’re excellent, and I have no complaints.”

Review by
03/15/2016

“Safe-Dry Carpet Cleaning came on time, they did a good job, and they did it thoroughly. They cleaned carpet, and it was excellent. I didn't have any issues.”

Review by
03/15/2016

“He was just very professional and on time, and he did a good job. He was referred. The job was just carpet stretching.”

Review by
03/15/2016

“It looked good. It was fine. They were recommended. The job was just cleaning one room. They get an A grade from me.”

Review by
03/15/2016

“He just did a good job, and he was fast. He was recommended to me by someone. He cleaned my whole house and some area rugs.”

Review by
03/15/2016

“They did a good job. They were very friendly, it was very nice, and it dried quickly. There were three rooms that he did.”

Review by
03/15/2016

“They were on time, and they were nice young men. They cleaned the whole house. I'd give them a good grade because they were good.”

Review by
03/15/2016

“They were timely, did a good job, everything looked good afterward. They stretched some carpets and cleaned them. I would say A.”

Review by
03/15/2016

“They clean carpets. I like that the carpet came out really clean. He cleaned the carpet in the whole house. I'd give them an A.”

Review by
03/15/2016

“They did what I wanted them to do for the price they quoted. It was stretching carpet.”

Review by
03/15/2016

“They just did a good job. They were referred. They cleaned my sofa, an area rug, and my master bedroom.”

Review by
03/15/2016

“Safe-Dry Carpet Cleaning of Georgia did an excellent job, and he was an extremely good man. He was very pleasant, extremely professional, very open, and honest. I recommend them highly, and I would rate them as an A-worthy company. There are no complaints—they’re outstanding.”

Review by
03/15/2016

“They did a real good job. They were just real punctual, and they did a nice job on the rugs we had set out. I think I’d had contact with them before on a rental house, and they did a good job, so I called them back. They just did some area carpets and some water damage work.”

Review by
03/15/2016

“They did carpet stretching. It was very good, and they did a very good job. We're very pleased with it. I interviewed three people, and I thought he sounded like he knew what he was doing more than the other companies. I would give them an A grade. They were excellent.”

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