Hughes Dry Professional Carpet Cleaning & Repairs
18th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Hughes Dry Professional Carpet Cleaning & Repairs has received 4.8 out of 5 stars based on 120 customer surveys conducted through GuildQuality.
5
105
4
12
3
2
2
0
1
1
18th year as a Best Pick Call

Company Message Regarding COVID-19

Precautions for safety and health:
- utilizing hand sanitizer
- wearing gloves, shoe protectors, and masks
- handling payment by phone
- scheduling work without client being present
- practicing social distancing
"I love it when long-term clients request 'their' technician by name. The vast majority of our customer base is repeat and referred clients who become part of our extended family. We're grateful for these relationships, and we strive to make each cleaning experience a memorable one that exceeds everyone's expectations."

Larry Hughes | President
Company Information
Services Offered
Hughes Dry Professional Carpet Cleaning provides dry, organic carpet cleaning and specializes in carpet repair and restretching. Other services include area rug and upholstery cleaning as well as pet accident treatment. Hughes Dry provides phone estimates and free, in-home consultations. Courtesy follow-up calls are made after service.
Services Not Offered
Hughes Dry does not offer water or fire restoration services.
Minimum Job
Hughes Dry requires a $185 minimum.
Warranty
The company guarantees its work.
Company History
President and owner Larry Hughes founded the family-owned company in 1991.
Additional Information
Hughes Dry uses a Green Seal-approved, dry-extraction carpet cleaning system. The company states that the system leaves carpets clean, allergen-free, and ready for immediate use and spots will not reappear.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
1148 JVL Court Suite 120
Marietta, GA 30066
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Hughes Dry Professional Carpet Cleaning & Repairs has received 4.8 out of 5 stars based on 120 customer surveys conducted through GuildQuality.
5
105
4
12
3
2
2
0
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/16/2020

No review comments provided

Review by
07/14/2020

“All have done a great job”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“George is our technician and has been for years, as we are long term customers. He does a phenomenal job and is one of the reasons we have been such dedicated customers.”

Review by
07/14/2020

“Overall we were satisfied with the work done”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/13/2020

“They met or exceeded all of my expectations.”

Review by
07/13/2020

“Everything met or exceeded my expectations. They were very professional and did a great job.”

Review by
07/13/2020

“They stretched the carpet where it was messed up. They are the only ones I know that can do that.”

Review by
07/13/2020

“The company did a great job!”

Review by
07/13/2020

No review comments provided

Review by
07/13/2020

“We have used this company several times, and we are always left with great results.”

Review by
07/10/2020

“They were all good to deal with.”

Review by
07/10/2020

“The carpets look great. They came in and did what they were supposed to do! The installer was great!”

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

“I think their integrity was great. The guy that showed up suggested that he couldn't do the rug cleaning. It was such a long time since I had gotten it cleaned. My dog chews bones on the rug, and the service technician did not think he would be able to get the stains out. I insisted, and it actually worked out very well.”

Review by
07/10/2020

“Hughes Dry Carpet Cleaning does a good job and they are in and out.”

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

“They met all expectations.”

Review by
07/10/2020

“I was very satisfied with the job they did for me. I have used them twice and I was satisfied with both jobs.”

Review by
07/08/2020

No review comments provided

Review by
07/07/2020

“Cleaned a badly stained (fake tan) loveseat and restored to exceed my hopes!”

Review by
07/07/2020

No review comments provided

Review by
07/03/2020

“George is the best!”

Review by
07/02/2020

No review comments provided

Review by
07/02/2020

No review comments provided

Review by
07/02/2020

“Kyle”

Review by
07/02/2020

No review comments provided

Review by
07/02/2020

No review comments provided

Review by
07/02/2020

“Their employees are well trained and very professional.”

Review by
07/02/2020

“Joey”

Review by
07/02/2020

No review comments provided

Review by
07/02/2020

“Great service”

Review by
07/02/2020

No review comments provided

Review by
07/02/2020

No review comments provided

Review by
07/02/2020

No review comments provided

Review by
10/03/2019

“I would like to recognize Kyle Hughes for his exceptional service.”

Review by
10/03/2019

“They were fast and on time.”

Review by
09/04/2019

“I was really impressed with the guy that came out. He called well in advanced, came early, and had to do a little extra to get rid of a stain but knew what to do in a timely and effective way.”

Review by
08/16/2019

“I would recognize George.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“They did a good job.”

Review by
08/13/2019

“The guy that did the restretching did awesome work.”

Review by
08/13/2019

“They exceeded my expectations because he did a good job.”

Review by
08/13/2019

“I would like to recognize the technician who cleaned my carpet for his exceptional service.”

Review by
08/13/2019

No review comments provided

Review by
08/08/2019

“Yes the person who serviced my home awesome job!”

Review by
08/06/2019

“The owner. Made all the difference”

Review by
08/06/2019

“Best carpet/upholstery cleaning in town! AAAAA+”

Review by
08/02/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/30/2019

“They did what they said they would do on time and within budget.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“I would like to recognize Wesley.”

Review by
07/30/2019

“I would like to recognize the guy that came out but I can't remember his name. He was good and he went above and beyond what I expected to happen.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“George was terrific--very professional and polite. I will request him for my next cleaning.”

Review by
07/27/2019

“George does our carpet cleaning, and he is absolutely the best there is--so professional and so considerate.”

Review by
07/27/2019

“Larry Hughes, Laurie, Westley, Michael, Erik,George”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Honest assessment of my carpet problem.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/25/2019

“From inside phone people to the scheduling people to the servicing technician, the service is always perfect.”

Review by
07/25/2019

“The place always looks great after Hughes cleans it and they do it quickly and efficiently. They?re a great bunch!”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“George was excellent! He has a great personality, he knows his stuff and takes pride in his work! He is very professional! I would recommend to anyone!”

Review by
11/27/2018

No review comments provided

Review by
11/26/2018

“I can't remember the technician's name that came out, but he was outstanding. Even the customer service person that took the call and made the appointment was professional. It is just an outstanding company!”

Review by
11/26/2018

“They got a stain out in one area that it was really important to get out.”

Review by
11/26/2018

No review comments provided

Review by
11/14/2018

No review comments provided

Review by
11/13/2018

“They exceeded all of my expectations.”

Review by
11/13/2018

“Hughes Dry Carpet Cleaning met all of my expectations.”

Review by
11/13/2018

“There were stains there that I did not think anyone could get out, Hughes Dry Carpet Cleaning got them out!”

Review by
11/12/2018

“Hughes Dry Carpet Cleaning was fantastic. The person that came out was very professional and very courteous. They did a wonderful job!”

Review by
11/12/2018

“Kyle, who came out and performed the service, was incredible. Out of a 5, I would give him a 20. He was phenomenal. He was knowledge, competent, and gave attention to detail. He was persistent in trying to make everything was clean as possible. He offered the total package. The lady who scheduled him stated that he was a good employee. He was exceptional and memorable. I would request him by name again. The woman who did the scheduling is also very good.”

Review by
11/12/2018

“The carpet was clean.”

Review by
11/12/2018

“Hughes Dry Carpet Cleaning had great follow-up's, their service was great and I feel very comfortable in recommending them.”

Review by
11/09/2018

“They did equally great the whole time.”

Review by
11/09/2018

“Whoever was at my house did a fantastic job. The technician was polite, courteous, and very timely.”

Review by
11/09/2018

“The quality of the work done exceeded my expectations. It was the best carpet cleaning that I have ever had! They moved furniture and placed it back, and everything was dry when they left.”

Review by
11/09/2018

“I was very satisfied with how prompt, on time, and quickly Hughes Dry Carpet Cleaning was.”

Review by
11/09/2018

“I would like to recognize Joseph, the carpet cleaner, at Hughes Dry Carpet Cleaning for his exceptional service. He was honest and very thorough.”

Review by
11/09/2018

“I was very satisfied with how Hughes Dry Carpet Cleaning made the high traffic areas look as good as the low traffic areas.”

Review by
01/26/2018

“It was good; I liked their service. I liked the fact that the carpet wasn't wet. It was clean, and you were able to walk on it fairly quick. I would grade the overall experience with an A.”

Review by
01/25/2018

“Hughes was good. They used a peculiar white foam instead of water; I liked that. It's a real dry cleaning—it's not wet, and I like it. I would grade the overall experience with an A+.”

Review by
01/25/2018

“It went pretty good. I liked that they came when they were supposed to, didn't take that long, and it was good. They couldn't get a stain out, but I think it's permanent, so that's really not on them. They did a good job; I would grade the overall experience with an A.”

Review by
01/25/2018

“I did use them, and I love them—they did a great job. I love their customer service, and the whole dry clean process is really nice, as far as being able to get on your carpet right away. Everybody that I came in contact with there did a great job. They did some other work for me while they were there too, stretched some carpet and took care of some other business with my carpet. So, overall, I was very impressed. I would grade the overall experience with an A+.”

Review by
01/25/2018

“It went well. There's nothing in particular that I liked about Hughes Dry Carpet Cleaning, but they were good. They did the whole upstairs, and I would grade the overall experience with an A+.”

Review by
01/25/2018

“They did a fabulous job. I liked that they did what I asked. They just did carpet cleaning for me. I would grade the overall experience with an A+.”

Review by
01/25/2018

“The customer service was really good, and I liked the products Hughes used on the carpet. I would grade the overall experience with an A.”

Review by
01/25/2018

“I'm very satisfied; I liked that they did a fantastic job of cleaning the carpet. I would grade the overall experience with an A+.”

Review by
01/24/2018

“It always goes well with them. I liked that their personnel are always very professional, and they do exceptional work. They did carpet cleaning for us this time. We are getting new carpet Monday, and we took their recommendations for where to go looking for it. I would grade the overall experience with an A+.”

Review by
01/24/2018

“It went great; I've used Hughes Dry Carpet Cleaning many times, and they did great. I liked that the people are very friendly, the serviceman—everybody. They come on time, and they do a great job. We're good. I would grade the overall experience with an A+, and I've recommended them to several people.”

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