Hughes Dry Professional Carpet Cleaning & Repairs
17th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Hughes Dry Professional Carpet Cleaning & Repairs has received 4.8 out of 5 stars based on 101 customer surveys.
5
87
4
12
3
1
2
1
1
0
17th year as a Best Pick Call
"I love it when long-term clients request 'their' technician by name. The vast majority of our customer base is repeat and referred clients who become part of our extended family. We're grateful for these relationships, and we strive to make each cleaning experience a memorable one that exceeds everyone's expectations."

Larry Hughes | President
Company Information
Services Offered
Hughes Dry Professional Carpet Cleaning provides dry, organic carpet cleaning and specializes in carpet repair and restretching. Other services include area rug and upholstery cleaning as well as pet accident treatment. Hughes Dry provides phone estimates and free, in-home consultations. Courtesy follow-up calls are made after service.
Services Not Offered
Hughes Dry does not offer water or fire restoration services.
Minimum Job
Hughes Dry requires a $185 minimum.
Warranty
The company guarantees its work.
Company History
President and owner Larry Hughes founded the family-owned company in 1991.
Additional Information
Hughes Dry uses a Green Seal-approved, dry-extraction carpet cleaning system. The company states that the system leaves carpets clean, allergen-free, and ready for immediate use and spots will not reappear.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
1148 JVL Court Suite 120
Marietta, GA 30066
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Hughes Dry Professional Carpet Cleaning & Repairs has received 4.8 out of 5 stars based on 101 customer surveys.
5
87
4
12
3
1
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/04/2019

“I was really impressed with the guy that came out. He called well in advanced, came early, and had to do a little extra to get rid of a stain but knew what to do in a timely and effective way.”

Review by
08/16/2019

“I would recognize George.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“They did a good job.”

Review by
08/13/2019

“The guy that did the restretching did awesome work.”

Review by
08/13/2019

“They exceeded my expectations because he did a good job.”

Review by
08/13/2019

“I would like to recognize the technician who cleaned my carpet for his exceptional service.”

Review by
08/13/2019

No review comments provided

Review by
08/08/2019

“Yes the person who serviced my home awesome job!”

Review by
08/06/2019

“The owner. Made all the difference”

Review by
08/06/2019

“Best carpet/upholstery cleaning in town! AAAAA+”

Review by
08/02/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/30/2019

“They did what they said they would do on time and within budget.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“I would like to recognize Wesley.”

Review by
07/30/2019

“I would like to recognize the guy that came out but I can't remember his name. He was good and he went above and beyond what I expected to happen.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“George was terrific--very professional and polite. I will request him for my next cleaning.”

Review by
07/27/2019

“George does our carpet cleaning, and he is absolutely the best there is--so professional and so considerate.”

Review by
07/27/2019

“Larry Hughes, Laurie, Westley, Michael, Erik,George”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Honest assessment of my carpet problem.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/25/2019

“From inside phone people to the scheduling people to the servicing technician, the service is always perfect.”

Review by
07/25/2019

“The place always looks great after Hughes cleans it and they do it quickly and efficiently. They?re a great bunch!”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“George was excellent! He has a great personality, he knows his stuff and takes pride in his work! He is very professional! I would recommend to anyone!”

Review by
11/27/2018

No review comments provided

Review by
11/26/2018

“I can't remember the technician's name that came out, but he was outstanding. Even the customer service person that took the call and made the appointment was professional. It is just an outstanding company!”

Review by
11/26/2018

“They got a stain out in one area that it was really important to get out.”

Review by
11/26/2018

No review comments provided

Review by
11/14/2018

No review comments provided

Review by
11/13/2018

“They exceeded all of my expectations.”

Review by
11/13/2018

“Hughes Dry Carpet Cleaning met all of my expectations.”

Review by
11/13/2018

“There were stains there that I did not think anyone could get out, Hughes Dry Carpet Cleaning got them out!”

Review by
11/12/2018

“Hughes Dry Carpet Cleaning was fantastic. The person that came out was very professional and very courteous. They did a wonderful job!”

Review by
11/12/2018

“Kyle, who came out and performed the service, was incredible. Out of a 5, I would give him a 20. He was phenomenal. He was knowledge, competent, and gave attention to detail. He was persistent in trying to make everything was clean as possible. He offered the total package. The lady who scheduled him stated that he was a good employee. He was exceptional and memorable. I would request him by name again. The woman who did the scheduling is also very good.”

Review by
11/12/2018

“The carpet was clean.”

Review by
11/12/2018

“Hughes Dry Carpet Cleaning had great follow-up's, their service was great and I feel very comfortable in recommending them.”

Review by
11/09/2018

“They did equally great the whole time.”

Review by
11/09/2018

“Whoever was at my house did a fantastic job. The technician was polite, courteous, and very timely.”

Review by
11/09/2018

“The quality of the work done exceeded my expectations. It was the best carpet cleaning that I have ever had! They moved furniture and placed it back, and everything was dry when they left.”

Review by
11/09/2018

“I was very satisfied with how prompt, on time, and quickly Hughes Dry Carpet Cleaning was.”

Review by
11/09/2018

“I would like to recognize Joseph, the carpet cleaner, at Hughes Dry Carpet Cleaning for his exceptional service. He was honest and very thorough.”

Review by
11/09/2018

“I was very satisfied with how Hughes Dry Carpet Cleaning made the high traffic areas look as good as the low traffic areas.”

Review by
01/26/2018

“It was good; I liked their service. I liked the fact that the carpet wasn't wet. It was clean, and you were able to walk on it fairly quick. I would grade the overall experience with an A.”

Review by
01/25/2018

“Hughes was good. They used a peculiar white foam instead of water; I liked that. It's a real dry cleaning—it's not wet, and I like it. I would grade the overall experience with an A+.”

Review by
01/25/2018

“It went pretty good. I liked that they came when they were supposed to, didn't take that long, and it was good. They couldn't get a stain out, but I think it's permanent, so that's really not on them. They did a good job; I would grade the overall experience with an A.”

Review by
01/25/2018

“I did use them, and I love them—they did a great job. I love their customer service, and the whole dry clean process is really nice, as far as being able to get on your carpet right away. Everybody that I came in contact with there did a great job. They did some other work for me while they were there too, stretched some carpet and took care of some other business with my carpet. So, overall, I was very impressed. I would grade the overall experience with an A+.”

Review by
01/25/2018

“It went well. There's nothing in particular that I liked about Hughes Dry Carpet Cleaning, but they were good. They did the whole upstairs, and I would grade the overall experience with an A+.”

Review by
01/25/2018

“They did a fabulous job. I liked that they did what I asked. They just did carpet cleaning for me. I would grade the overall experience with an A+.”

Review by
01/25/2018

“The customer service was really good, and I liked the products Hughes used on the carpet. I would grade the overall experience with an A.”

Review by
01/25/2018

“I'm very satisfied; I liked that they did a fantastic job of cleaning the carpet. I would grade the overall experience with an A+.”

Review by
01/24/2018

“It always goes well with them. I liked that their personnel are always very professional, and they do exceptional work. They did carpet cleaning for us this time. We are getting new carpet Monday, and we took their recommendations for where to go looking for it. I would grade the overall experience with an A+.”

Review by
01/24/2018

“It went great; I've used Hughes Dry Carpet Cleaning many times, and they did great. I liked that the people are very friendly, the serviceman—everybody. They come on time, and they do a great job. We're good. I would grade the overall experience with an A+, and I've recommended them to several people.”

Review by
01/24/2018

“It went well. I just thought he was conscientious, friendly, very seamless service, and he came when he was supposed to come. It was good; I would grade the overall experience with an A.”

Review by
01/24/2018

“It's been a really long time. There's nothing particular that I liked about Hughes; they just did a really good job, seemed to care about it, and had a good attitude. I would grade the overall experience with an A+.”

Review by
01/24/2018

“It's been a long time back. It's been a year-and-a-half since I had the work done. I liked that Hughes Carpet Cleaning did a great job. They did carpet cleaning—they fixed the carpet, and they cleaned it. I would grade the overall experience with a B.”

Review by
01/24/2018

“There wasn't anything in particular that I liked about them. I would grade the overall experience with a B.”

Review by
11/30/2016

“My experience was positive.”

Review by
11/30/2016

“My experience was positive.”

Review by
11/30/2016

“They were available in a day or so, and they were here the next day. They came and were thorough. He told us what he was doing, we checked it out when he was through, and he was very efficient. Not too long. They get an A from me. I would recommend them.”

Review by
11/21/2016

“They did area rug cleaning for me. I liked that they were very thorough, very clean, and did what they said they were going to do. I'd give them an A.”

Review by
11/21/2016

“Hughes  did a fine job. I thought that they were professional, and they did exactly what they said they were going to do. They did some areas to show us the type of work and how it was done. We had not used the dry process before. We were very pleased with the results. They're a B.”

Review by
11/11/2016

“Great professional service.”

Review by
11/05/2016

“Very good and efficient, they did a very thorough and good job. Workmanship and professionalism, all A+. They did carpet cleaning for me.”

Review by
11/05/2016

“The lady who came out to do the work was very nice, very pleasant, and thorough. They did carpet cleaning for me. I'd give them an A.”

Review by
11/05/2016

“I liked their professionalism. They're able to take all of the stains out of the carpet. They did the carpets for me. I'll give them an A+.”

Review by
11/05/2016

“They're neat, they're super helpful, and they're personable. The job is top notch; they took out all of the stains in the carpet. Hughes did carpet cleaning—A+.”

Review by
11/05/2016

“I like that the job was odorless, very clean at the end, and dry. I'll grade them an A.”

Review by
11/05/2016

“He  was really nice. They did carpet cleaning, steam cleaning. He was really, really nice and reasonably priced and he got the stains out that I couldn't get out. They did carpets for me. A+ overall, totally.”

Review by
11/05/2016

“It  was fantastic working with Hughes. They cleaned the entire house. I liked the communication; it was great, and the fact that my carpets were clean when they were done. They're an A+, A+ on everything.”

Review by
11/05/2016

“They were very responsible. They came back and did a little touch up when needed. They did a particular area in my house. We did not have any upholstery cleaned. I'd say they're a B+.”

Review by
11/05/2016

“I  liked working with Hughes. They did a great job. They did carpet cleaning for me. I'd give them a B.”

Review by
11/05/2016

“Hughes did work for me. It was easy working with them. They did carpet cleaning for me. I'd grade them a B.”

Review by
01/20/2016

“Everything's fine.”

Review by
01/20/2016

“I’d give them five out of five across everything—good.”

Review by
01/20/2016

“I'd rate them ‘no complaints.’ They cleaned my carpet.”

Review by
01/20/2016

“I haven't used them in a long time. I'll give them an A—no complaints.”

Review by
01/20/2016

“Hughes Dry Professional Carpet Cleaning & Repairs did everything they said they were going to do, they were timely and respectable, and they did a good job. They cleaned my carpets, and I’d give them the best rating.”

Review by
01/20/2016

“I'm about to call them and use them again. They were quick, efficient, and did a good job. They cleaned all the carpet in my house. I would grade them an A. I had no complaints.”

Review by
01/20/2016

“I had them come and do some work some months ago. Everything was nice. They stretched my carpet and cleaned carpet. They said they did it, and I said if I needed them, I would call them. I would grade them an A.”

Review by
01/20/2016

“Hughes Dry was great. We are very happy, and we will use them again. The gentleman was extremely thorough and very nice. They cleaned the carpeting on the stairs and in five rooms, and it was very clean. I would give them an A.”

Review by
01/20/2016

“We used them last summer or something like that. They were punctual getting here, they were quick about doing their work, the young man was very informative, and the product was fine. They cleaned three bedroom carpets. I thought I would give them a try. I would grade them an A—no complaints.”

Review by
01/20/2016

“The carpets didn't stay wet very long. They were fast. They got it all done in one day. The carpets were clean. They cleaned all the carpets in the house. We chose them because they were dry, and the carpets wouldn't stay wet very long. I'd rate them ‘no complaints.’”

Review by
01/20/2016

“They delivered on what they promised, they were very fast and efficient, and I just felt very comfortable with their professionalism. They cleaned my carpet in my house. I remembered they had a unique process for cleaning, and I wanted to try that. I would grade them an A.”

Review by
01/20/2016

“He came. He was quick. He told me about everything he was going to do so it was efficient. He did my stairs and the upper level bedrooms. They're just the company I saw. I probably chose them because of the price. I do a lot of checking around. For the cleaning area, he gave me a better price. I'd rate them excellent, no complaints.”

Review by
01/20/2016

“I had Hughes do one job; that's all. We weren't that satisfied with it. It's still stained. Nothing was cleaned, and that's the bottom line—we're not satisfied. They get a D.”

Review by
01/14/2016

“We had Hughes Dry Professional Carpet Cleaning, and they did a really good job for us. They did our entire house here, so that is probably 10 to 12 rooms. It was done around Christmas. They came out, stretched the carpet, and cleaned it. I would grade them an A+.”

Review by
04/02/2015

“When I came back, everything was clean—it was perfect. Mr. Hughes called me a couple times afterward to see how things were, which was a nice touch. They cleaned a couch and a chair, and I’d give them an A.”

Review by
04/02/2015

“We ended up using Hughes Dry Carpet. That was in Best Pick Reports. They were great. First, they came out and cleaned a mattress, a couch, a bunch of chairs, and basement carpeting and stairs. They were very nice. They were very punctual. I talked a lot to the technicians. The technicians had been employed at the company a long time. Then we had them come out, and they're the ones that re-stretched the carpet. It was the whole house. We were very shocked that only one person came out to do it. They told me they would move all the furniture and stuff, and they did not. This guy is very knowledgeable, and he just moved it from one location to another or maybe he didn't even have to move it because he stretched it away from the dresser. But the carpet looks really good. Their price was very reasonable. I'd give them an A. The only reason I wouldn't make it an A+ is because they told me that two people would come out and take care of moving everything and that's not what happened.”

Review by
04/01/2015

“We used Hughes Dry Professional Carpet Cleaning. This was a big job. It was the whole house. It was a dry service. You could walk on it immediately. They really fluffed up the carpet and made it look like new. I'd give them an A+.”

Review by
03/17/2015

“I've used Hughes Dry Professional Carpet Cleaning. They've been excellent. They cleaned all the carpets in my house and upholstery. I'd give them an A.”

Review by
03/17/2015

“Hughes Dry Professional Carpet Cleaning & Repairs did my carpets, and they did an excellent job. They earned an A+ grade.”

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