Duraclean Cleaning and Restoration
14th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Duraclean Cleaning and Restoration has received 4.8 out of 5 stars based on 83 customer surveys conducted through Our Research Partners.
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14th year as a Best Pick Call
"Our success is due in large part to the long-term relationships we've developed with our clients. We're often recommended by people in other industries, like interior designers and furniture retailers. They know we're knowledgeable, pursue excellence, and treat our clients with respect and care."

John Yancey | Owner
Company Information
Services Offered
Duraclean offers cleaning services for carpet and upholstery as well as Oriental, wool, and specialty rugs. The company also provides fabric protection, tile and grout cleaning, and emergency water damage restoration.
Services Not Offered
Duraclean does not offer carpet stretching.
Minimum Job
All jobs require a $139 minimum.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Duraclean started in 1986.
Distinctions
Company employees are trained by Duraclean International.
Additional Information
Duraclean states that all its cleaning products have been researched and field-tested by its parent company, Duraclean International, to ensure that they are effective, environmentally friendly, and safe for people with chemical sensitivities.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Canton, Waleska, Woodstock
Address
1105 Arya Drive
Roswell, GA 30076
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
Closed

Compiled Score:

Duraclean Cleaning and Restoration has received 4.8 out of 5 stars based on 83 customer surveys conducted through Our Research Partners.
5
77
4
1
3
3
2
1
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/02/2021

No review comments provided

Review by
09/30/2021

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Review by
09/30/2021

“Fantastic customer service and quality workmanship. I will be using them at my new home very soon. I only use these guys!!”

Review by
08/14/2021

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Review by
08/07/2021

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Review by
08/07/2021

“On time and friendly service”

Review by
08/07/2021

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08/07/2021

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08/07/2021

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08/07/2021

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08/07/2021

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08/07/2021

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Review by
08/04/2021

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Review by
08/03/2021

“We used Duraclean to clean carpets in a home we just purchased. There were old stains and water spots that needed to be addressed. Scheduling was easy. Duraclean was out almost immediately. The cleaning was thorough and timely. The end cost was less than I expected. Highly recommend.”

Review by
08/03/2021

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Review by
03/25/2021

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Review by
02/06/2021

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Review by
02/06/2021

“I've used Duraclean for my carpet cleaning service since moving into a home with a light colored carpeting I would have never chosen myself. They have cleaned my carpet 3 times and each time they are punctual, professional, helpful and do a great job on my carpets!”

Review by
02/01/2021

“I have used them for years. They do a great job.”

Review by
02/01/2021

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02/01/2021

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02/01/2021

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Review by
01/31/2021

“Would HIGHLY recommend Duraclean. They are honest, more than fair and can get anything clean. If not, they will be honest!!! We have them come almost monthly due to old pets.”

Review by
01/30/2021

“This was the BEST carpet cleaning service ever! Light years above the many vendors I tried in previous years. This is the service I will continue to use.”

Review by
01/30/2021

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01/30/2021

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01/30/2021

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01/30/2021

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01/27/2021

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01/27/2021

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01/27/2021

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01/27/2021

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01/27/2021

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01/27/2021

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01/27/2021

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Review by
01/27/2021

“I have always been satisfied with them. I have been using them for 20 years.”

Review by
01/27/2021

“The last time that I worked with Duraclean Cleaning & Restoration, it wasn't as good as the previous time. I don't know what was going on that day but I was not as pleased as the previous time.”

Review by
01/27/2021

“They did a really good job on the technical part. I gave the guy who did the cleaning a $40 tip and he didn't even say thank you.”

Review by
01/27/2021

“Everything was spectacular and went smoothly. The technician was very knowledgeable and gave me a lot of tips on how to maintain the carpet. I was really happy with the overall process.”

Review by
01/26/2021

“They came out, looked around, said he’d go back and write up and estimate for me and never called back. Every time I called, no response or call back. They completely wasted so much of my time and weeks of what I was trying to accomplish to place my home on the market.”

Review by
01/25/2021

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01/25/2021

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01/25/2021

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01/25/2021

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01/25/2021

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Review by
10/29/2020

“They exceeded my expectations in communication and kindliness.”

Review by
01/13/2020

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Review by
12/06/2019

“They are easy to schedule; the staff is friendly, and they do a good job.”

Review by
12/03/2019

“Duraclean is very professional.”

Review by
12/03/2019

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Review by
11/26/2019

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11/26/2019

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11/26/2019

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Review by
11/26/2019

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Review by
11/26/2019

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Review by
11/26/2019

“The reason I give a 4 is because I was guaranteed spots in my living room carpet wouldn't come back, but they did. They also didn't do a good job cleaning my bedroom rug. It still has an odor, and I was told it would go away, but it did not.”

Review by
11/25/2019

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Review by
11/21/2019

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Review by
11/21/2019

“They were prompt, thorough and accurate and did what they said they were going to do.”

Review by
11/20/2019

“They did a great job.”

Review by
11/20/2019

“The gentlemen knew what the problem was and was able to resolve the issue quickly.”

Review by
11/20/2019

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11/20/2019

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11/20/2019

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11/20/2019

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11/19/2019

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Review by
11/18/2019

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Review by
11/18/2019

“They've always done a good job and respond to any concerns that we have.”

Review by
11/18/2019

“Duraclean provides great service, and they are really easy to work with. I was very satisfied.”

Review by
11/14/2019

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11/14/2019

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Review by
11/14/2019

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Review by
11/14/2019

“They cleaned a type of rug that they're not used to cleaning in my house, and they should have not agreed to clean it, because they did not know how, and it damaged the rug. They're fine for wall to wall carpet. They are not recommended for area rugs.”

Review by
11/14/2019

“They did a very poor job of cleaning my carpet.”

Review by
09/06/2019

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Review by
08/28/2019

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08/10/2019

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08/10/2019

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Review by
07/23/2019

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Review by
07/18/2019

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Review by
07/18/2019

“Duraclean is always professional and does excellent work.”

Review by
07/18/2019

“Duraclean provided great service.”

Review by
07/18/2019

“Very attentive and professional company. They promptly acted when they received my call. I am very satisfied with the service.”

Review by
08/10/2018

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08/08/2018

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08/06/2018

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07/26/2018

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07/26/2018

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07/26/2018

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07/26/2018

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Review by
07/26/2018

“I have already recommended them multiple times.”

Review by
07/20/2018

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07/19/2018

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07/19/2018

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07/19/2018

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07/19/2018

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07/19/2018

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Review by
07/19/2018

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