“John provided exceptional service.”

No review comments provided

“I would like to recognize the technician for exceptional service.”

“John's technician has always done incredible work. He is very communicative. I've used them for years, and he always sends the same guy.”

“John”

No review comments provided

“The service tech that came out and has come out before is really good and does a great job every time.”

No review comments provided

“I would like to recognize Jason for his exceptional service.”

“I would like to recognize my technician for his exceptional service. He was fantastic.”

“The reason I give a 4 is because I was guaranteed spots in my living room carpet wouldn't come back, but they did. They also didn't do a good job cleaning my bedroom rug. It still has an odor, and I was told it would go away, but it did not.”

“The best part about my experience was that Duroclean was able to get all the stains out of my carpet.”

“I would like to recognize the gentleman that came to do the carpet cleaning for his exceptional service.”

“They kind of had a challenge just to get in. Basically, the driveway was torn up and to get everything ready there was a mud pit and not to track anything in was an issue, but it looked great.”

“They did a great job.”

“They met/exceeded my expectations with their friendliness and they were competent.”

“I would like to recognize the guy that actually did the work for his exceptional service.”

“I would like to recognize the main operator for his exceptional service.”

“The gentlemen knew what the problem was and was able to resolve the issue quickly.”

No review comments provided

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“They exceeded in their timeliness.”

“Duraclean provides great service, and they are really easy to work with. I was very satisfied.”

“They've always done a good job and respond to any concerns that we have.”

“I would like to recognize the technician who cleaned our carpet. He did a good job.”

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“There is no one that I would like to recognize for their exceptional service because the service was not exceptional.”

“They cleaned a type of rug that they're not used to cleaning in my house, and they should have not agreed to clean it, because they did not know how, and it damaged the rug. They're fine for wall to wall carpet. They are not recommended for area rugs.”

“John”

“I would recognize John Yancey for his exceptional service. He was very responsive, respectful and a good guy all around.”

“I'd recognize the service of the gentleman who came out.”

“I would like to recognize both of the people that came over because they were fantastic.”

No review comments provided

“They met my expectations, with a good job.”

“Duraclean is always professional and does excellent work.”

“Very attentive and professional company. They promptly acted when they received my call. I am very satisfied with the service.”

“Duraclean provided great service.”

“They do a great job. Excellent work. No problems.”

“They cleaned my rugs. Overall, the job was excellent work. I'd recommend them to a friend.”

“I liked their promptness, how quick they got to us. We had a birthday party for one of our kids and neither one of us had remembered to get that done. We have two dogs and three cats and two toddlers. So we really needed some help. They just cleaned the carpet. They earned an A+. I already have recommended them two or three times.”

“They're a great company. They showed up on time, when they said they would. Duraclean Carpet & Fabric Specialists did the job that they said they would do in good form and fashion. I'm very pleased with their work. They cleaned carpets and upholstery for me. I'd give them an A+ overall.”

“They were nice people and they did the work well. I had no complaints at all. They cleaned my carpets and rugs. They get an A.”

“I was very pleased with it. They cleaned my carpets. I didn't have any problems. It was excellent work. I'd recommend them.”

“They were efficient and did a thorough job. They just cleaned the carpet. I would give them an A+.”

“They were quick, efficient, and clean. They cleaned my carpets. Overall, I would give them an A.”

“They cleaned the carpets, which is what they were there to do, but I had pet stains. I thought they would be able to get them out but they weren't. Maybe it was their fault, maybe it's not, so it was neutral. I'd give them a B+.”

“They showed up on time. First, they did area rugs, and then they did carpet. I'd give them a B. It's not fair, but on the rug which is very expensive, some of the stain that we were trying to clean didn't come out. We don't know if it was their fault or nobody could ever get it out. We were hoping for a better result and maybe no one could have gotten a better result. The result was maybe the best that it could possibly be, but we were hoping for better.”

“They were quick and the rugs looked really good after it. They did stairs at one house and rugs at another. We'll definitely probably use them again very shortly. I would give them an A+ rating overall. They were great. I would definitely recommend them.”

“They were excellent. The last person who came was excellent. He was responsible. He cleaned the carpets very well. He was very polite, a gentleman. I even kept his name so I could request him again. I would give them an A+.”

“He came out quickly and did a great job cleaning my sofa. I would grade them as an A+ overall.”

“They were efficient. I don't think I was here for most of it, but the carpets were cleaned. I'd rate them as an A.”

“Duraclean Carpet & Fabric Specialists was very professional and thorough. I'd give the overall experience an A+.”

“They cleaned the carpet. The technician was very friendly. I'd give Duraclean Carpet & Fabric Specialists an A-.”

“I liked everything. I liked their professionalism. The way they handled everything and explained everything. I'd give them an A+ rating.”

“They were timely. They were efficient. They were very careful and the results were very good. I would give my overall experience an A.”

“Duraclean Carpet & Fabric Specialists did excellent work. I have no complaints and I'd recommend them.”

“I had a water problem. He came in. It was thorough and fast. I'd give them an A+ definitely.”

“They were quick and friendly. They were good, quick, and efficient. I would give them an A.”

“They were very quick to respond. I would give the experience an A.”

“I'd give them a B+ overall.”

“I just didn't understand how the pricing went. They told me that they measured and that's how they came up with the pricing, but unfortunately when they came in my house they just gave me a price. I really think that for what they did for my stuff, my living room and my dining room, which are very small, I think it was overpriced. I would give them a B.”

“The carpet cleaners were awesome. I liked that they were on time and professional. I had moved my home, they did a really good job cleaning, and the floors dried quickly. I liked the fact that I had already moved my own furniture, and they gave me a ten percent discount. I would give them an A. I already have recommended them, actually.  ”

“Duraclean was fantastic. We are using them frequently, and they were here already for the fourth or fifth time and they did an excellent job. They were doing, they were doing two story high stairways that are carpeted. They did the upper landing, there is big sitting area, they did the hallways, and they did every room an excellent job. Definitely I'd have to give them an A. They go into very detail and clean extremely well, so I have to give them A. Perfectly on time and I did not see the situation that they would rush to another job quickly. They really finished well.  ”

“They were excellent. They were prompt, as scheduled. They were meticulous, took a lot of time getting some of the stains out of the chairs and couches that I had them performance very professional, I would highly recommend them and use them again. I would give them an A rating.  ”

“DuraClean did do carpet cleaning. They were great. They responded quickly and they were timely. When they came, I had forgotten something extra, and they said no problem and added it on. They were all very professional, nice, and had a clean truck. I really liked them. A grade, 1 percent.”

“It was great. They cleaned some carpets in my house that I was getting ready to put up on the market. They came at the last minute; the other people were going to put me one to two weeks out. I dealt with the owner of the franchise; he was great. I couldn't say anything but good things for them. I would give them an A+.”

“The experience was good. They did a good job, they were relatively quick, and you know reasonably priced. I would give them an A grade.”

“They do sound familiar. We actually enjoyed their service. At that point, we were trying to sell our home. They came in and did a fantastic job. They deserve an A.”

“They came a few weeks ago. They were good. They cleaned a couple of chairs, a sofa, and an area rug. I would do A. They were good with punctuality and cleanliness.”

“They seemed to provide the service that I wanted. He told me we might not end up seeing the results for amount of time. I'd rate them as an A.”

“They cleaned some furniture for me. They were very professional, well dressed, neat, knew what they were doing, and they didn't theft. I'd give them an A. I'd recommend them.”

“They were very good. I used them for my father's house that we put on the market; I've used them previously in another house and they do a good job. They get an A from me.”

“They did carpets and curtains. I think our experience was fine, I can't remember, it's been a while. I’d give them a B grade.”

“They did a great job. Everything was good, they did a good job. No problems. A grade for them.”

“It was good, but that was so long ago. I wasn't there when he was there, so I can't say, but I didn't have a negative experience. I live out of town so he was there when I was not there. It looked good. They deserve an A.”

“They did a great job. I was not there, my husband was, but he gave good feedback. I'm not really sure, because I wasn't there, but he was pleased with them. I think it was A for the quality of work.”

“I think they cleaned our rug. They did a great job, they were affordable and did a good job cleaning our rugs. It wasn't anything spectacular, but they were on time and did a great job. An A.”

“They were great. They cleaned the couch that we had and they were really polite. They did a good job, they showed up when they said they'd show up, and then they left. I'd rate them as an A.”

“They were great. I can't I literally was about to call for an emergency home repair, I have to hang up now, but if you can call me back later I can certainly talk. A, A. Gotta go. Thanks.”

“They come on time, they do a good job, and they're reasonable. A.”

“I thought he did a very thorough job. I would give them an A- grade.”

“They were good. I don’t actually have time now; I'm actually in another meeting. I’d give them a B.”

“OK, they were great. They were clean. B+.”

“It was good. The guy’s service was nice. They deserve a B.”

“They cleaned upholstery stains from a professional couch, and a carpet. A one-room carpet. They deserve a B.”

“They were very courteous and dependable. They were on time and they did what they said they would do. B.”

“They were fine. They cleaned up some stairs and a bonus room for me. I’d give them a B. I'm not sure how likely I'd recommend them.”

“The carpet cleaners were fine. I don’t know—I wasn't really here when they were doing. They came in when I was leaving, but they did a good job. I would give them a B. I wasn't here for their customer service. I spoke to them on the phone, it was fine.”

“I remember using them. They were adequate, but they were not the best. They did rug cleaning, carpet cleaning, and they moved some furniture, which I appreciated, but they did not move all the furniture and they scarred a little bit of wooden floor that they claimed they hadn't. So that was left. But that's not bad. I would give it a B.”

“They sound familiar. They were OK. They cleaned my sofa, and it was very expensive sofa, and it had some spots on it and when everything dried the spots were still there. They came back, and you know they were really nice and everything, and they cleaned it again. I asked them to put some Scotch-guard on it which I paid them for. They were going to do it for free but I didn't want to take advantage of them. So I paid them for the scotch-guard. And it's just like, I don't know, it feels like there's a film on top of it. So I feel like it's probably my fault, I probably should have gone with a dry cleaning type service instead of - I just thought that's what they were going to do. But I wasn't home, my dad was when they did it. So, that's basically about the, they were nice they were super nice. I'm sure you know for maybe other types of fabric it works great, but I think for my particular couch, it, no. I'd give them a C.”

“It was fine. It wasn’t amazing, but it was fine. Probably a C.”

“They did some upholstery cleaning. They were not great, they were ok. I guess I would say neutral. I had told them ahead of time that I had some chairs that would be difficult to do, and I wanted them to clean some carpets. One carpet came out fine, the other one was not good, and the chairs were slightly improved, but that was it. They did their job and they didn't really seem to put a whole lot of effort in it; but they did it, they got their money and left. I'd give them a D+. They came when they said. They did exactly what they said they would in the time they would.”

“They did, they did a good job. Unfortunately, my sofa didn't come clean. That was our problem. I’d give them a B grade, it didn't come clean, but I don't think it was their problem. I said their name today to somebody so I guess I would recommend them.”

“They were helpful, got it done quickly, and we were pleased with the results. They were cleaning chairs and upholstery. They only took a couple of hours. I used them because I had used them previously. I would grade them an A, excellent with no complaints.”

“They are wonderful, they are efficient, they're neat, they know what they are doing, they do it in a business like manner, and they do it well. They cleaned a sofa and a couple of chairs. I've used them for many years. They've done rugs carpet and all kinds of things. I would grade them an A.”

“I like the fact that when he says he's going to do it, he does it. He does everything that he says he is going to do and I think that is what a company is about. They stand behind their name and their person. It was my bedroom carpet and the rugs around my house. I would grade them an A.”

“They were prompt, they were thorough, they honored what they quoted me over the phone. They were very flexible in adapting a schedule that worked for me. They cleaned carpet and a sofa. It was the first time I ever used this company. I chose them based on price. I would grade them an A.”

“They cleaned some carpets for me. They got their when they said they would, they finished faster than they thought they would, and they did a great job. I got a recommendation from a friend, it's the second time I used them. They did carpets last time. I would grade them an A. They are a little expensive but their an A.”

“I told the fellow that if I knew of anyone that wanted their furniture done that I would certainly recommend them. They worked together they worked efficiently. They didn't upset the whole house, they knew exactly what they were doing. I was impressed because they had to do all of the pillows from the furniture, it's not a small job. I had quite a few items, I had the couch the sofa and I had the same thing here in the den, I was watching them and they did a fantastic job. I would grade them an A.”