Duraclean Cleaning and Restoration
10th year as a Best Pick
Best Pick 2018
certified company
Based on 163 Surveys
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Duraclean Cleaning and Restoration has received 5 out of 5 stars (A-rating) based on 163 customer surveys conducted by Best Pick Reports.
10th year as a Best Pick Call
"Our success is due in large part to the long-term relationships we've developed with our clients. We're often recommended by people in other industries, like interior designers and furniture retailers. They know we're knowledgeable, pursue excellence, and treat our clients with respect and care."

John Yancey | Owner
Company Information
Services Offered
Duraclean offers cleaning services for carpet and upholstery as well as Oriental, wool, and specialty rugs. The company also provides fabric protection, tile and grout cleaning, and emergency water damage restoration.
Minimum Job
All jobs require a $135 minimum.
The company offers a 100 percent customer satisfaction guarantee.
Company History
Duraclean has been serving the metro-Atlanta area for 32 years.
Company employees are trained by Duraclean International.
Additional Information
Duraclean states that all its cleaning products have been researched and field-tested by its parent company, Duraclean International, to ensure that they are effective, environmentally friendly, and safe for people with chemical sensitivities.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Canton, Waleska, Woodstock

“They do a great job. Excellent work. No problems.”

“He came out quickly and did a great job cleaning my sofa. I would grade them as an A+ overall.”

“They were excellent. The last person who came was excellent. He was responsible. He cleaned the carpets very well. He was very polite, a gentleman. I even kept his name so I could request him again. I would give them an A+.”

“They were quick and the rugs looked really good after it. They did stairs at one house and rugs at another. We'll definitely probably use them again very shortly. I would give them an A+ rating overall. They were great. I would definitely recommend them.”

“They're a great company. They showed up on time, when they said they would. Duraclean Carpet & Fabric Specialists did the job that they said they would do in good form and fashion. I'm very pleased with their work. They cleaned carpets and upholstery for me. I'd give them an A+ overall.”

“Duraclean Carpet & Fabric Specialists did excellent work. I have no complaints and I'd recommend them.”

“I was very pleased with it. They cleaned my carpets. I didn't have any problems. It was excellent work. I'd recommend them.”

“They cleaned my rugs. Overall, the job was excellent work. I'd recommend them to a friend.”

“Duraclean Carpet & Fabric Specialists was very professional and thorough. I'd give the overall experience an A+.”

“I had a water problem. He came in. It was thorough and fast. I'd give them an A+ definitely.”

“I liked everything. I liked their professionalism. The way they handled everything and explained everything. I'd give them an A+ rating.”

“I liked their promptness, how quick they got to us. We had a birthday party for one of our kids and neither one of us had remembered to get that done. We have two dogs and three cats and two toddlers. So we really needed some help. They just cleaned the carpet. They earned an A+. I already have recommended them two or three times.”

“They were efficient and did a thorough job. They just cleaned the carpet. I would give them an A+.”

“They were efficient. I don't think I was here for most of it, but the carpets were cleaned. I'd rate them as an A.”

“They were nice people and they did the work well. I had no complaints at all. They cleaned my carpets and rugs. They get an A.”

“They were quick and friendly. They were good, quick, and efficient. I would give them an A.”

“They were quick, efficient, and clean. They cleaned my carpets. Overall, I would give them an A.”

“They were timely. They were efficient. They were very careful and the results were very good. I would give my overall experience an A.”

“They were very quick to respond. I would give the experience an A.”

“They cleaned the carpet. The technician was very friendly. I'd give Duraclean Carpet & Fabric Specialists an A-.”

“Fantastic—we're using Duraclean frequently, and they do an excellent job. They do the hallways, rooms, and stairways. They're very detailed, and they clean extremely well. Perfect and on time. I'd have to give them an A.”

“They were excellent. They were prompt, meticulous, and very professional. They took a lot of time getting some of the stains out of the chairs and couches. I would highly recommend them and use them again. I'd give them an A.”

“Duraclean was awesome. I liked that they were on time and professional. They did a really good job cleaning, and the floors dried quickly and well. I would say they're an A. I've already recommended them.”

“We enjoyed their service. We were trying to sell our home, and they did a fantastic job. They get an A.”

“Duraclean was fantastic. We are using them frequently, and they were here already for the fourth or fifth time and they did an excellent job. They were doing, they were doing two story high stairways that are carpeted. They did the upper landing, there is big sitting area, they did the hallways, and they did every room an excellent job. Definitely I'd have to give them an A. They go into very detail and clean extremely well, so I have to give them A. Perfectly on time and I did not see the situation that they would rush to another job quickly. They really finished well. ?”

“They were excellent. They were prompt, as scheduled. They were meticulous, took a lot of time getting some of the stains out of the chairs and couches that I had them performance very professional, I would highly recommend them and use them again. I would give them an A rating. ?”

“They do sound familiar. We actually enjoyed their service. At that point, we were trying to sell our home. They came in and did a fantastic job. They deserve an A.”

“It was great. They cleaned some carpets in my house that I was getting ready to put up on the market. They came at the last minute; the other people were going to put me one to two weeks out. I dealt with the owner of the franchise; he was great. I couldn't say anything but good things for them. I would give them an A+.”

“They came a few weeks ago. They were good. They cleaned a couple of chairs, a sofa, and an area rug. I would do A. They were good with punctuality and cleanliness.”

“They did a great job. I was not there, my husband was, but he gave good feedback. I'm not really sure, because I wasn't there, but he was pleased with them. I think it was A for the quality of work.”

“They seemed to provide the service that I wanted. He told me we might not end up seeing the results for amount of time. I'd rate them as an A.”

“They were great. They cleaned the couch that we had and they were really polite. They did a good job, they showed up when they said they'd show up, and then they left. I'd rate them as an A.”

“I thought he did a very thorough job. I would give them an A- grade.”

“They were very good. I used them for my father's house that we put on the market; I've used them previously in another house and they do a good job. They get an A from me.”

“They cleaned some furniture for me. They were very professional, well dressed, neat, knew what they were doing, and they didn't theft. I'd give them an A. I'd recommend them.”

“They come on time, they do a good job, and they're reasonable. A.”

“DuraClean did do carpet cleaning. They were great. They responded quickly and they were timely. When they came, I had forgotten something extra, and they said no problem and added it on. They were all very professional, nice, and had a clean truck. I really liked them. A grade, 100 percent.”

“It was good, but that was so long ago. I wasn't there when he was there, so I can't say, but I didn't have a negative experience. I live out of town so he was there when I was not there. It looked good. They deserve an A.”

“They did a great job. Everything was good, they did a good job. No problems. A grade for them.”

“We had Duraclean come out and do carpet cleaning. The owner is just a super nice guy. He is just a gentle soul, and he's straight up—not aggressive or pushy. They did a great job. Obviously, this is on top of his professionalism and his knowledge about the work that he did for us. We had them out here maybe three years ago, and they just came back out again recently. I'd give them an A+.”

“For carpet and fabric cleaning, we use Duraclean. They're an A+. We've been using them for five years. I like that they're on time. We have white furniture, and they've cleaned red wine and red candle wax out of it. It's very impressive.”

“They were awesome. They actually came to my work and took care of three or four rugs. I liked that I didn't have to be at my house. I was able to take my stuff, and then they showed up and did the work. I really like the way the rugs look now. They get an A grade. I had no issues.”

“I liked the approach and the way they handled the service call. There were three or four area rugs, and I watched them as they cleaned the carpets. They get an A grade from me.”

“They were helpful, they got it done quickly, and we were pleased with the results. They were cleaning chairs and upholstery. I used Duraclean because I had used them previously. I would grade them as an A. They were excellent, and I have no complaints.”

“I've used them for years. They do extremely good work, and they are very honest. They have done rug cleaning for me. Duraclean gets an A.”

“They are wonderful, efficient, and neat. They know what they are doing, they do it in a businesslike manner, and they do it well. They cleaned a sofa and a couple of chairs. I've used them for many years. They've done rugs, carpet, and all kinds of things, and I've had a good experience every time. I'd give them an A grade.”

“Duraclean did a one-time carpet cleaning—I think it was a rug and a sofa. They were recommended by a neighbor, and they got it done quickly. They're an A-grade company.”

“The owner is a very nice guy. They've come out to my house twice for carpets. They always show up ahead of time and do the job faster than expected. I would grade them as an A.”

“They were prompt and on time, and they did a very good job. They were cleaning our carpet upstairs. We have used them twice now for the same thing. We found them through a neighbor's recommendation. Duraclean gets an A grade from me.”

“They were just very personable and very thorough. They cleaned carpet in at least five rooms. It only took a couple of hours, and it was very easy to work around. I'd give them an A.”

“I like that they were very thorough and that my carpets are very clean. The job was an entire basement, and it took almost an entire day. I chose them because of a recommendation of a friend, and I would rate them as an A.”

“He has done my rugs before. The most recent job was my bedroom carpet and the rugs around my house. I like the fact that when he says he's going to do it, he does it. He does everything that he says he is going to do, and I think that is what a company is about. Duraclean stands behind their name. I'd grade them as an A.”

“They are very courteous and respectful, and they do good work. They cleaned my carpets and sofa. I've used them in both capacities and multiple times. I was been referred to them by a family friend. They get an A grade from me.”

“They are very professional, they come on time, and they do a very good job. I've used them for 15 years or so. This time, they did upholstery and carpet. I would say they earned an A.”

“I think that there was a quick response, they were personable, and they did a great job. They cleaned carpets, and they were accommodating. For instance, I said, 'Do you mind cleaning a chair for me?' And they did it. I'd give them an A grade.”

“They showed up, and the upholstery is clean. They cleaned couches and chairs. I used them a total of two times. The experience was satisfactory.”

“They were thorough and professional, and they did a good job. They cleaned a sofa and a carpet. I chose Duraclean because someone recommended them. They're an A-grade company to me.”

“My husband was the one that worked with them. They were prompt and did a good job. They cleaned some couches. There had been some water damage from the ceiling, and it damaged a couch, a chair, and some other upholstery. I would grade them as an A. We had no complaints.”

“They were good, and they did a good job. They were good at what they did, and they finished on time. I would give them an A rating.”

“I'm very happy with Duraclean. They did a good job. They cleaned carpets and couches. They were in and out in about six hours, and they did a great job. The grade that they get is an A.”

“They were very dependable and showed up on time, and they did a great job. They cleaned couches and a carpet in one room. I would grade them as an A.”

“I would certainly recommend Duraclean. They worked together, they worked efficiently, and they knew exactly what they were doing. I was impressed because they had to do the couch and all of the pillows, and it was not a small job. They did a fantastic job. They earned an A grade.”

“They really knew their business, and they did a beautiful job. We have a really nice damask sofa, and the dog went out in the rain and slept on it. You wouldn't know the dog had done that since they finished—A+.”

“Duraclean was fantastic and awesome. I would highly recommend them, and I would use them again. They were personable, professional, nice, and kind. They cleaned the upstairs carpets, and I would rate them as an A.”

“They do a thorough job. When they leave, it looks wonderful.”

“They're wonderful. Mr. Tovi and his men are the same men who come all the time. It's consistent—you know who's coming into your home, and Mr. Tovi never leaves the men alone in a room. Of course, they do a great job, but the supervision is just impeccable. They have done upholstery and carpeting, and they will do small oriental throw rugs also—that's what they do for me. I guess the last time they were here, I said, 'Look, you don't have to go into the closet—it's too much trouble,' and he said, 'I promise it won't be too much trouble. You don't have to empty it for me, and we will put it back exactly where it was,' and he did. I had just gone through a lot of renovation—I really was just sick of people, but you have to get things cleaned after you get them renovated. I thought, 'Oh, no, not more disturbance,' but they were just great. They're almost invisible. They've earned an A+.”

“The people who came to clean the rug were from Duraclean, and I had a phenomenal experience. It was a wet treatment—they cleaned the basement carpet, one of the bedrooms, and all the stairs. I called different people, and he was the first one to call me back. He explained to me that he would follow everything personally, and I just felt very confident in them.”

“Duraclean came in and cleaned some sofas pretty quickly. Their customer service was good. I would recommend the company to a neighbor or a friend. I grade them as an A company.”

“I like him. I can trust him, and he tells the truth. They did carpets, and their customer service was wonderful. They were referred by a friend. I would absolutely recommend them, and I have. I'd give them an A rating.”

“They did a very good job on our house numerous times. They're very professional, and they get there on time. They just cleaned our carpets. Their customer service was excellent. I would recommend them to a neighbor or a friend, and I would give them an A.”

“They're thorough, on time, and very responsive, and they always do a good job. They cleaned my carpets, which involved vacuuming, moving furniture, and cleaning up after themselves. They've done my furniture in the past. I would recommend them to someone who asked about their services. I'd rate them as an excellent company.”

“They made an accommodation—we actually were not at home, so we delayed them quite a bit. They were very, very, very friendly. They actually had done some work for me a couple years ago. Duraclean was accommodating with their customer service. I actually found them and called them again when I needed additional services. They actually cleaned all of the carpet upstairs and downstairs, and they did a great job. I already have recommended the company. I'd rate them as excellent—an A company.”

“I've always used Mr. Tovi. I always call him. I've moved a couple of times since he started, but he's always done a great job. He's a very nice man. They clean all the carpeting, rugs, and furniture—upholstery furniture. They come out about once a year. They're excellent—an A.”

“They're great. I liked everything. They cleaned two of my homes, and their customer service was great. I have recommended them to a friend. They're an A+ company.”

“I haven't used him in a couple of years. In fact, I need to call him now. When I need it, the Duraclean guy is who I use for carpet cleaning. They're real professionals—they come in, do a great job, and manage to keep the cats in the house while they're running all their tubing and everything. I'd give them an A grade. He's a really good guy to work with, and he's flexible.”

“We did have a guy come out and do our carpets. I got him out of the Best Pick Reports, and he was a very nice guy. I think it was the Duraclean people. They were great. I liked the fact that they moved everything off the floor that they could, and they lifted up whatever they couldn't and put it on little Styrofoam circles to create airflow underneath. They came in, did it, and left when they were done. That was Duraclean, and they deserve an A.”

“They were very professional and very friendly, and I felt very comfortable around them. They cleaned the carpets and put the furniture back. Their customer service was very good—I was very pleased with them. I don't remember how I heard about them—it's been too long—but I'd give them an A.”

“Alfredo is always there—he always oversees his crew, which I like. Whenever I have more questions or want something more thoroughly done, they come back in and do more work for me. They do carpet cleaning for me—I haven't done any upholstery or area rugs. The customer service was perfect. If ten is the highest, then I'd give them a ten because they do a really good job. They deserve an A.”

“They were great—I just thought they were really good. I just appreciated that they were able to come to the house before Thanksgiving. We were having guests, so that was great. They did what they were required to do.”

“They were fine. They were great. They cleaned the rugs—that is what I liked. They were an A-grade company, and it was good.”

“Duraclean did a great job. I had some couches that had a lot of pet hair and some pet stains on them, and they got them very clean. That was the only thing they've done so far. I would call them again, though. Their customer service is good. I'd recommend the company. They didn't have to follow up; it was completely fine after they finished. I'd probably give them an A rating.”

“They just do a great job. They're very professional. They cleaned carpets, upholstery, and curtains. I'd recommend them to someone else—I already have. Duraclean is an A.”

“They came on time, they were fast, and everything looked great. They cleaned two sofas and four chairs. They didn't have to come back and follow up because it was fine. They weren't that dirty to begin with—I'd just had them for a little while—but they did a good job. I'd recommend Duraclean to someone who asked about their work. I'd give them an A.”

“They're very good and very professional. I've called them several times in three years, and I've been very happy every time. They've cleaned carpets, and they've cleaned some upholstery. They've done several things. They clean oriental rugs, too, and they clean the carpeting in my basement. They work really hard to get the stains out—in the basement, there were stains, and he spent a lot of time with that. I heard about them through a friend of mine who's helped me with some decorating. She recommended them. I don't remember if I've had anybody ask me for a carpet cleaner, but I would recommend Duraclean, too. I'd definitely give them an A.”

“I've used them for years, and I've always had a positive experience. I like Alfredo Tovi—I think he's the owner. He's just very professional. He's genial, and they do a good job. They just do the work, show me what they did, and get out—it's simple and pleasant. They clean my carpets, and sometimes they dry-clean some of the furniture also. They don't use water. It's dry cleaning—that's what they use for everything. I would recommend them to a neighbor or friend. I'd give them a very good score—an A—because I don't have any problems with them at all.”

“They did a very good job for me. They were on time, the price did not change, he did the job expeditiously, he cleaned up after himself, and he got out of there. They did an entire section of an office building—it was just cleaning carpets. Their customer service was very good. I'd rate the company as an A.”

“They're quick, professional, kind, and fair. They just get the job done—they're no-nonsense. They're tidy and done. I used them for both carpet and upholstery. I would recommend Duraclean to a neighbor or a friend. They're an A.”

“Duraclean is a pretty good company.”

“I've used Duraclean a couple of times, and they're exceptional; I've been very, very happy. I liked their responsiveness and the quality of the job. I had them do carpet and upholstery on both trips. I'd give them an A+.”

“I was very impressed. They showed up exactly when they said they were going to. They were able to perform all the different types of work that I needed, and they were efficient and honest. They did good work. They cleaned some upholstery, some wall-to-wall carpet, some area rugs, and some chairs. I would absolutely recommend them.”

“Duraclean did a thorough job. They were good with my wool carpet, which a lot of people don't really know how to manage. Their customer service was very good, and I would recommend them.”

“I've used Duraclean several times. Alfredo, the owner, is very professional and very nice, and he does a great job. I highly recommend him. I used them maybe five years ago, and then I used him a couple of times recently, about twice a year. I've never had to call him back to fix anything. They get an A+.”

“Everything was perfect—it was a positive experience overall. They've cleaned upholstery for me as well as carpeting. This wasn't the first time I've used them; I've been using them for three or four years, and I've never had any incidents. I'd give them an A+.”

“They did an excellent job. I liked their level of detail, their services, and how quick they were. They did carpet cleaning for me, and that was the first time I've used them. I would say they get an A.”

“They do a great job. I love Mr. Tovi—he does a very nice job, his crew is very courteous and efficient, and I couldn't be more pleased. I give them top marks. I've probably used them for about three years in a row; I just used them a month ago. I would give them an A.”

“They did a good job. In fact, I'll be calling them again. They're a fine group. I recommend them—I'm calling them again. One of my sons recommended them after they did work in his home. They're a grade-A company all the way. They're nice, they're gentlemanly, and they're hardworking—what more could you ask for? I've had no qualms about leaving the apartment while they were here and letting them be in there without supervision. That's what I think of them.”

“They came when they said they would, and they did a thorough job as best they could—they were working on old carpet. That was the first time I'd used Duraclean, and I haven't had to call them back to fix anything. I would give them an A.”

“They were professional and friendly, and they did a really good job of taking things apart and putting them back the way they were. They were here on time, and everything smelled really good when they were done. This was the third or fourth time that I've used them, and I've never had to call them back because they missed a spot or anything like that. They deserve an A+.”

“I've used Duraclean before; they're very thorough and professional. Everyone showed up, and I remember that the staff did some cleaning work that had I meant to ask them to do, without me even having to ask. They did their work, they were polite, and they were very thorough. Then they left the place looking great, and left me instructions telling me if there was anything I needed to do and how to handle it. As far as housecleaning services go, I was very comfortable with them, and I would use them again. Their service was pretty complete. I'd give them an A+.”

“Everything was just very well. The technician did a great job, and he was always here on time. We go back to him, and we will again, probably soon. We've been using them for about four or five years. We've never had to call him back to fix anything. They definitely get an A+.”