Clene Start, Inc.
12th year as a Best Pick
Best Pick 2018
certified company
Based on 288 Surveys
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Compiled Score: star star star star star
Clene Start, Inc. has received 5 out of 5 stars (A-rating) based on 288 customer surveys conducted by Best Pick Reports.
12th year as a Best Pick Call
"As your 'Dog Lovers Carpet Cleaning Company,' Clene Start can donate five percent of a customer's job to the local pet charity or dog rescue of the customer's choice. For every referral, we'll donate another five percent. We want to work with you to make a difference."

Johnny Loggins | Owner
Company Information
Services Offered
Clene Start provides carpet, upholstery, hard-surface floor, and rug cleaning; pet stain and odor removal; carpet repair and restretching; water damage restoration; and mold and mildew remediation. The company uses a ten-step process for on-location cleaning. Oriental rug spa service includes pickup, delivery, and proper cleaning and care of fine rugs.
Minimum Job
A $100 minimum is required.
Clene Start offers a 100 percent customer satisfaction guarantee.
Company History
The company has remained family owned and operated for 34 years.
Additional Information
According to the company, Clene Start avoids the use of fossil fuels by using electric truck-mounted equipment, and its cleaning processes are green and leave no soapy residue.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

“I have had numerous occasions to use Clene Start. They are punctual, courteous, and do a superb job. They have saved my carpets from mishaps due to my senile standard poodle. She loves them, I love them, and they certainly love her. All jokes aside they are very professional and accommodating.”

“Excellent job on short notice. Nicest person to deal with. Will highly recommend this company. This co. was initially highly recommended to us from an acquaintance.”

“I have found Clene Start to be very dependable, friendly & efficient each time that we have used their services. Would highly recommend them to others.”

“Great job. Got all doggie stains out. Very professional and pleasant. Will use again.”

“Always good to deal with.”

“Been with this company for over 20 years! They always get it done right.”

“They are very kind and professional.”

“The experience with Clene Start was awesome. They did carpet cleaning. They were professional and on time, and they did a good job. For my overall experience, I'd give them an A+.”

“They were terrific. They cleaned the carpet and basically made it look new. One of the techs repaired a part of it that had been frayed, and it was almost a miracle change. I was really pleased with what they did. I'd give them an A. I'd recommend them.”

“I always have a good experience with them. They're always really efficient, and they do a great job cleaning. They show up when they say they're going to show up, and their staff is very courteous. I'd give Clene Start an A+.”

“They're a great company, and they do excellent work. I've been a customer for a very long time.”

“They did some carpet and upholstery cleaning. I had an excellent experience, so I'd rate them A+.”

“They did an excellent job. We had a leak from a toilet in our basement, and the carpet got saturated under the stairs and in the next room. They had to come pull up the carpeting and also go into the woodwork in the unfinished area and spray it to make sure there would be no mildew. They checked for mildew, and then we were told to put fans up for a week. They also told me to put on the air conditioner for a week to dry everything out, and then they came back one week later, checked everything, and re-stapled the carpet. It was hard to tell that anything had happened. Everything was A+ for me.”

“I have no complaints. They gave me excellent service, and I would recommend them.”

“They did excellent work. I have no complaints, and I would recommend them to anyone.”

“They're great and we love them. They're very friendly, they do great work, and they're very responsive.”

“The last time I used them was excellent. They were very good, and I had no complaints.”

“They did excellent work, I have no complaints, and I would recommend them.”

“I've used them several times. They do excellent work, and I have no complaints so I'd recommend them.”

“They did excellent work, and I was completely satisfied.”

“Clene Start did an excellent job, and I'd suggest others use them.”

“They did excellent work, so they'd get a recommendation from me.”

“My experience with them was great. They did the whole house and did allergy services as well. They used some solution for urine removal because the people before us had cats and dogs, and we'd just moved into the house. We had been thinking about taking the carpet out, but after they finished it was so good that we kept it. The overall experience was A+. They went above and beyond.”

“I have used them twice in a row. They've done carpet cleaning and more. They're very professional and time conscious. They show up when the appointment is assigned, they're in and out efficiently, and they do a great job. I would rate them A+ in every category—I'm not disappointed in any way by their performance.”

“I've just been using them to clean my carpets for three years, and that speaks for itself. I'd rate them A+ for my overall experience with them, and if anybody asked me I would recommend them.”

“They were all good. They cleaned house carpets for me, they were friendly and efficient, and overall, I would rate them A+.”

“The young man who came was very, very polite and very helpful. He went out of his way to make sure everything was done properly and to my liking. He did carpet and tile work. They did A+ work for me.”

“I've always had a positive experience with them. They've done carpet cleaning for me several times, and I like the young men that come. They are young, polite, and cooperative. They do whatever I say needs doing, and they do a good job. They earned an A+ with the overall experience.”

“They were all good. They cleaned a rug for me and did a good job. They picked up the rug, delivered it, and cleaned it like they said they would. I'd give them an A+ overall.”

“They're a great company. They do carpet cleaning and our area rugs. They come in, remove them from our house, and take them to their warehouse to clean them. They're very professional, and they do a very good job. They even move the furniture and put the furniture back, so it's a very thorough job. They also use organic cleaning material. I would rate them A+.”

“I'd give them an A+ because they were good.”

“They've cleaned my carpets. We've been considering having upholstery work done, and I'm thinking of calling them to have that done because they are professional and on time. They do what we ask them to do, and we've never had a problem with any of the technicians, the home office, or anyone there. We'd used them numerous times to clean the carpet in our old home. They've taken stains out of the carpet, and I've never had any problems. So far they've been A+.”

“They cleaned the carpet, and it was very good. They showed up when they said they were going to show up. They call when they're coming, and they're very friendly. I would rate them A+.”

“They were on time and worked quickly. They did upholstery cleaning for me and took care of a problem. They get an A+ grade.”

“Overall, they're an A+ company. They cleaned my parts, and they were very professional, did a good job, and were very polite.”

“I've had good experiences with them. They've cleaned indoor and outdoor carpets, and the main thing I like is that they bring the carpets back clean. I would rate the overall experience A+.”

“He stretched my downstairs carpet to take the lumps and bumps out that were left in there. He also cleaned that carpet. I like that they're good ol' boys. I'd grade them A+ because they are A-1. He's probably the only person that I would trust to take my expensive Oriental carpet out of the house to where he cleans it and bring it back, so I'd recommend him to others.”

“They're really good, and that's why I've used them three times. They're just nice guys, and they do a good and efficient job. Overall, I'd give them A+.”

“They were good. They cleaned a spot on a silk sofa—upholstery work. The man was very pleasant and very positive.”

“They did what they said they were going to do and cleaned my carpet. They did A work.”

“The work was very clean, and the fellow who did it was very professional. Everything was very good.”

“They were great and dependable, so I have no complaints about the carpet and upholstery cleaning they did for me.”

“They were good, and I was completely satisfied with them.”

“They did a very good job, and I was very pleased with everything they did. They cleaned a rental property carpet, and I liked the way they did it. They were very workable. Obviously, in a rental property the carpet takes a beating sometimes, but they did a really good job of cleaning it up—A grade work. At some point, in the not so distant future, I'm going to have them do my own house.”

“I liked everything about them, from the process when I call in, to the guys calling before they get here. They are very thorough, they always call when they're done, and they leave a little note to tell me what happened. They've done carpet and upholstery cleaning for me, and they've earned an A from me.”

“They did carpet cleaning for me, and I like the method they used. It's not like a saturation, wet type of cleaning. It's more like a dry cleaning. I've used them for a long time, and my overall experience has been A grade.”

“I liked that they pick up and deliver. They cleaned some rugs for me, and I'd give them an A.”

“They cleaned some carpeting and furniture for us. I like that it's been easy for my wife to schedule the service for the most part. I would grade them as an A.”

“We're very happy with Clene Start.”

“They're a fine company.”

“They were on time, and it was very quick. They didn't disrupt my schedule, and they did a very good job. They get an A from me, and I've been recommending them.”

“They're great. They show up on time and do a good job. I rate them A.”

“Everything has been good with Clene Start. I've had no complaints and I would recommend them.”

“They cleaned three rooms of carpet for me, and I liked that they came the very next day both times they came to clean. They were prompt and on time. I would rate my overall experience with them as an A.”

“My experience was fine so I have no complaints.”

“They cleaned my carpets and put down some pet odor-type sprays. They were just fine, and I liked how they cleaned my carpets. I'd give them an A.”

“I liked that the service worked because the chair was fine and the work was good. They get an A grade.”

“They did upholstery work for me, and I was satisfied to where I would recommend them.”

“I've been using them for many years, and they always do a good job. Actually, they do a great job, so I'll keep using them.”

“I've never had a problem with them. They have tried to deliver a rug twice when I wasn't home, but I've been absolutely pleased with them. I'd give them an A for my overall experience using them.”

“They did carpet cleaning for me and did a great job.”

“My experience with this company was fine. I'd use them again. It was fine and I was satisfied.”

“Generally, I'd give them an A for how they cleaned the carpet.”

“They did fine work with the upholstery and carpet cleaning for me. I'd rate them A.”

“They did some carpet stretching for me. They were fast. They came out when they said they would come out. They were very quick and did a good job. They were in and out, which I thought was good. I would grade the overall experience as A.”

“A year ago, they did my rugs. I'd highly recommend Clene Start, and I would definitely give them an A+. I love the touch of the red roses.”

“They're always extremely polite. They're also willing to give you the feedback if they feel like they can't accomplish something that you've asked them to do. They'll say, 'I've give it my best shot.' They manage your expectations. I heard about them through a friend of mine who recommended them. They're an A-grade company.”

“It was fine. Clene Start cleaned my carpets, and they did what they said they were going to do.”

“I was satisfied with the work. They cleaned the carpets, and I'd say that they are an A-grade company.”

“We didn't have any problems—they've always done a great job. We've had them before, so the company is definitely one that I would recommend. They cleaned the upstairs playroom because we had pet stains. It was an A.”

“It was fine, and I think they did a good job. I like Clene Start.”

“I had a positive experience with Clene Start. They did a good job. I had some dog odor issues from staining, but they were able to take care of it. Their tech came out in a hurry, so it was good.”

“They cleaned two rugs. They're very courteous and accommodating, and they explained what they were doing. I'd give them an A.”

“The guy was professional and nice. They cleaned a carpet. I'd give Clene Start an A.”

“They did a couple of my rugs. It was fine, so I would give them an A rating. We had no problems.”

“It was fine. They cleaned the carpet in some rooms and a hallway. Clene Start gets an A from me.”

“The work was fine. They did a good job, and it was great.”

“I love Clene Start. They do our carpet cleaning. They're consistently good, and they leave special touches. They're great. They deserve an A+.”

“I'm really pleased with Clene Start. They are very, very attentive, and they're very good at what they do. They're a family-run business that's been around for a long time, and they use tools that I don't recall others using. I've used them twice, and I would recommend them to anybody. I'd give them top ratings—A+.”

“Clene Start is professional, on time, and friendly. They have cleaned my carpets for numerous things—animal activity, flooding, and just general cleaning. They do a really good job. Clene Start gets an A from me.”

“Clene Start is a good company—I like them. They cleaned my carpets, and they were excellent.”

“Clene Start was wonderful. They deserve an A—they were awesome.”

“I think they're great, and I'd use them again. They're excellent—I think they're good because the guy that came was a good worker.”

“They did a good job. My neighbor across the street recommended them, and they did a good job. I had them twice, and both times, they did a good job. I'm going to call them back again. They get the best rating, an A, from me.”

“Clene Start was fantastic. I've used them for the last eight or nine years, and they always do a really thorough job. They're really good, and I like them. I think I chose them because of Best Pick Reports. I would grade the company as an A.”

“They're just excellent. I had bought a 100 percent wool rug, and the place where I bought it recommended this company. I give them an A.”

“My house was flooded after a pipe broke during cold weather. It flooded my entryway and my living room and seeped through the bedroom into the office. They had to take care of all the carpeting and do a lot of work. Everything is really, really good now. I thought they did excellent work. I was just really, really pleased.”

“I have had my carpets cleaned, and Clene Start did a good, very nice job cleaning the carpets. They were friendly people. I would say they were excellent.”

“Clene Start is the best. It was great. I think they just cleaned the couch, the carpet beneath the couch in our main living room, and maybe some cushions. They always have really great customer relations and customer service, and they're always on time and very polite. They're an A.”

“Ten-plus years ago, the salesperson at the carpet store recommended Clene Start, and I've used them ever since. There have been no bad experiences, so I would rate the company as excellent.”

“They cleaned the carpets and a couple of rugs, and I think they're excellent.”

“They did great work. They delivered what they promised, and they came highly recommended. I'd give Clene Start an A.”

“Clene Start did some work for me about six months ago—some area rugs. They're always very professional, friendly, and social, and they did a really good job. I give the company an A.”

“They showed up on time, did a good job cleaning everything, and kept me informed about what they were doing. There was a lot of communication between the two of us. I have used them before, and they were very good. They're an A.”

“Everything with Clene Start's work was fine.”

“Their people are very friendly, and they do a good job. I've been using them for a really long time. They clean the carpets. I would give Clene Start an A.”

“Clene Start is a very good company.”

“They did what I asked them to do—they cleaned the carpets. I'd give them an A.”

“Clene Start did a rug for me. Their customer service is very good. They're an A-grade company.”

“Clene Start has cleaned my rug before, and they did a good job.”