Clene Start, Inc.
13th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Clene Start, Inc. has received 4.8 out of 5 stars based on 159 customer surveys.
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13th year as a Best Pick Call
"As your 'Dog Lovers Carpet Cleaning Company,' Clene Start can donate five percent of a customer's job to the local pet charity or dog rescue of the customer's choice. For every referral, we'll donate another five percent. We want to work with you to make a difference."

Johnny Loggins | Owner
Company Information
Services Offered
Clene Start provides carpet, upholstery, hard-surface floor, and rug cleaning; pet stain and odor removal; carpet repair and restretching; water damage restoration; and mold and mildew remediation. The company uses a ten-step process for on-location cleaning. Oriental rug spa service includes pickup, delivery, and proper cleaning and care of fine rugs.
Minimum Job
A $125 minimum is required.
Warranty
Clene Start offers a 100 percent customer satisfaction guarantee.
Company History
The company has remained family owned and operated for 35 years.
Additional Information
Clene Start states that its encapsulation extraction process uses a CleneR cleaning product that is pet and kid friendly, dries within one to two hours, is free of detergents and harsh chemicals, and does not leave any harmful residue behind.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
139 Etowah Lane
Dawsonville, GA 30534
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Clene Start, Inc. has received 4.8 out of 5 stars based on 159 customer surveys.
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139
4
12
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/15/2019

No review comments provided

Review by
07/12/2019

“All employees at Clene Start”

Review by
07/10/2019

“I am very pleased and I really liked the associate that came out the last two times. He did very great work and was outstanding.”

Review by
07/10/2019

“They did a great job!”

Review by
07/10/2019

“Their professionalism, timeliness, and quality of work.”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“They revived old carpet.”

Review by
07/10/2019

“Carpet cleaning was great. Worker not always aware of surroundings. Almost crashed a $4000 piece of glass art with hose.”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“I thought the technician did a really good job. He was professional and very informative.”

Review by
07/10/2019

“They all did good work.”

Review by
07/10/2019

“The guy that came out was very accommodating and very easy to communicate with. I would give him a 5.”

Review by
07/10/2019

“I have been very pleased with their service technician. The technicians and the people on the phone are great and they do quality work. They did a wonderful job.”

Review by
07/10/2019

“The technicians were excellent.”

Review by
07/10/2019

“Clene Start, Inc. met or exceeded my expectations. It's always excellent work.”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“Clene Start, Inc. has cleaned 4 pieces for us. 2 of them were chemically faded after the cleaning.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“The office staff always does an excellent job”

Review by
07/08/2019

No review comments provided

Review by
07/04/2019

“Do not believe in the process now used by Clene Start so will not use their service in the future”

Review by
07/03/2019

“Everyone!”

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
08/08/2018

“I have used Clene Start for two to three years. They are who I call when I need my carpets cleaned. They get all A's.”

Review by
08/08/2018

“The person who came out was wonderful.”

Review by
08/08/2018

“They are just exceptionally good people. They are professional and they also have good humor. They have a hard job to do and they work hard. They are just great.”

Review by
08/06/2018

“I would like to recognize every guy that has come out here, for their exceptional service. They have all been very nice and they helped move the furniture. I have been very pleased with them and I would recommend them to family and friends.”

Review by
08/02/2018

“I did have to call them back out about one section. After it dried, it just did not look right. They came back out and did not even charge me. It is great that they stand behind their work. I have used them 2 - 3 times, and would highly recommend them.”

Review by
07/31/2018

“I am most satisfied because I use them every year and I do like that they pick up and the materials they are using to clean with. I also moved to a much farther location and they still come out.”

Review by
07/31/2018

No review comments provided

Review by
07/30/2018

“They met my expectations.”

Review by
07/30/2018

“I am satisfied with them because they are easy to use.”

Review by
07/30/2018

“They met or exceeded my expectations in everything.”

Review by
07/30/2018

“Every time they have been great.”

Review by
07/30/2018

“I was most satisfied with them because they were on time, very quick, they did the job in a timely manner, and were very professional.”

Review by
07/30/2018

“The whole thing exceeded our expectations. They hit the spot that we needed to hit and it got the house sold, so I can't complain about anything.”

Review by
07/30/2018

“I like their timeliness, their efficiency, and their professionalism. There was nothing we didn't like about them. This is the fourth or fifth time I've had them in my house. We really like their company.”

Review by
07/30/2018

“I am satisfied with them because they are a good value and they do effective cleaning.”

Review by
07/30/2018

“I wasn't as pleased with it as I thought that I would be, but maybe my carpet was just dirtier than I thought that it was.”

Review by
09/10/2017

No review comments provided

Review by
09/09/2017

“Thanks.”

Review by
09/09/2017

No review comments provided

Review by
09/09/2017

“They are very kind and professional.”

Review by
09/09/2017

“Always good to deal with.”

Review by
09/06/2017

“Hired to stretch and clean the carpet in a small bedroom. Did not clean the entire carpet and was pressured into having another room's carpet cleaned. The cleaning was done by a novice and nothing was moved to clean. So the effect was cleaning the middle of the room only.”

Review by
09/05/2017

“I will not have time for all of these details”

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/04/2017

No review comments provided

Review by
09/04/2017

“I have found Clene Start to be very dependable, friendly & efficient each time that we have used their services. Would highly recommend them to others.”

Review by
09/02/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

“Great job. Got all doggie stains out. Very professional and pleasant. Will use again.”

Review by
09/01/2017

“Been with this company for over 20 years! They always get it done right.”

Review by
09/01/2017

“Excellent job on short notice. Nicest person to deal with. Will highly recommend this company. This co. was initially highly recommended to us from an acquaintance.”

Review by
09/01/2017

“The pricing was way too expensive.”

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

“I have had numerous occasions to use Clene Start. They are punctual, courteous, and do a superb job. They have saved my carpets from mishaps due to my senile standard poodle. She loves them, I love them, and they certainly love her. All jokes aside they are very professional and accommodating.”

Review by
07/08/2016

“I always have a good experience with them. They’re always really efficient, and they do a great job on cleaning. They show up when they say they’re going to show up, and their staff is very courteous. They get an A+ grade from me.”

Review by
07/08/2016

“Great customer service from start to finish. Always keeping me informed of anything during the process and leaving a nice finish up note at the house every time. I would recommend Clene Start to anyone”

Review by
07/08/2016

“We’re very happy with Clene Start.”

Review by
07/08/2016

“They’re a fine company.”

Review by
07/08/2016

“I’d give them an A+ because they were good.”

Review by
07/08/2016

“Generally, I’d give them an A for how they cleaned the carpet.”

Review by
07/08/2016

“They’re great. They show up on time and do a good job. I rate them A.”

Review by
07/08/2016

“I thought they did a pretty fair job cleaning my carpet, so they’d get an A-.”

Review by
07/08/2016

“They did what they said they were going to do and cleaned my carpet. They did A work.”

Review by
07/08/2016

“They did fine work with the upholstery and carpet cleaning for me. I’d rate them A.”

Review by
07/08/2016

“The work was very clean, and the fellow who did it was very professional. Everything was very good.”

Review by
07/08/2016

“They did some carpet and upholstery cleaning. I had an excellent experience, so I’d rate them A+.”

Review by
07/08/2016

“I liked that they pick up and deliver. They cleaned some rugs for me, and I’d give them an A.”

Review by
07/08/2016

“The last time I used them was excellent. They were very good, and I had no complaints.”

Review by
07/08/2016

“I’ve never had a problem with them. They have tried to deliver a rug twice when I wasn’t home, but I’ve been absolutely pleased with them. I’d give them an A for my overall experience using them.”

Review by
07/08/2016

“They’re really good, and that’s why I’ve used them three times. They’re just nice guys, and they do a good and efficient job. Overall, I’d give them A+.”

Review by
07/08/2016

“They were on time, and it was very quick. They didn’t disrupt my schedule, and they did a very good job. They get an A from me, and I’ve been recommending them.”

Review by
07/08/2016

“They were on time and worked quickly. They did upholstery cleaning for me and took care of a problem. They get an A+ grade.”

Review by
07/08/2016

“They were great and dependable, so I have no complaints about the carpet and upholstery cleaning they did for me.”

Review by
07/08/2016

“They’re great and we love them. They’re very friendly, they do great work, and they’re very responsive.”

Review by
07/08/2016

“I liked that the service worked because the chair was fine and the work was good. They get an A grade.”

Review by
07/08/2016

“I like the convenience of the service. They came, picked up the rug, and brought it back. It came back as clean as they could get it, but I would grade my overall experience as B.”

Review by
07/06/2016

“They cleaned the carpet, and it was very good. They showed up when they said they were going to show up. They call when they’re coming, and they’re very friendly. I would rate them A+.”

Review by
07/06/2016

“They were all good. They cleaned a rug for me and did a good job. They picked up the rug, delivered it, and cleaned it like they said they would. I’d give them an A+ overall.”

Review by
07/06/2016

“I've just been using them to clean my carpets for three years, and that speaks for itself. I’d rate them A+ for my overall experience with them, and if anybody asked me I would recommend them.”

Review by
07/06/2016

“I’ve had good experiences with them. They’ve cleaned indoor and outdoor carpets, and the main thing I like is that they bring the carpets back clean. I would rate the overall experience A+.”

Review by
07/06/2016

“They were good. They cleaned a spot on a silk sofa—upholstery work. The man was very pleasant and very positive.”

Review by
07/06/2016

“My experience was awesome. They cleaned my carpet, and they were just professional, on time, and did a good job. They get an A+.”

Review by
07/06/2016

“Overall, they’re an A+ company. They cleaned my parts, and they were very professional, did a good job, and were very polite.”

Review by
07/06/2016

“I’ve been using them for many years, and they always do a good job. Actually, they do a great job, so I’ll keep using them.”

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