Clene Start, Inc.
12th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Clene Start, Inc. has received 4.8 out of 5 stars based on 286 customer surveys.
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12th year as a Best Pick Call
"As your 'Dog Lovers Carpet Cleaning Company,' Clene Start can donate five percent of a customer's job to the local pet charity or dog rescue of the customer's choice. For every referral, we'll donate another five percent. We want to work with you to make a difference."

Johnny Loggins | Owner
Company Information
Services Offered
Clene Start provides carpet, upholstery, hard-surface floor, and rug cleaning; pet stain and odor removal; carpet repair and restretching; water damage restoration; and mold and mildew remediation. The company uses a ten-step process for on-location cleaning. Oriental rug spa service includes pickup, delivery, and proper cleaning and care of fine rugs.
Minimum Job
A $100 minimum is required.
Warranty
Clene Start offers a 100 percent customer satisfaction guarantee.
Company History
The company has remained family owned and operated for 34 years.
Additional Information
According to the company, Clene Start avoids the use of fossil fuels by using electric truck-mounted equipment, and its cleaning processes are green and leave no soapy residue.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Clene Start, Inc. has received 4.8 out of 5 stars based on 286 customer surveys.
5
252
4
29
3
1
2
4
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HOMEOWNER REVIEWS
Date Collected
Review by
09/10/2017

No review comments provided

Review by
09/09/2017

No review comments provided

Review by
09/09/2017

“They are very kind and professional.”

Review by
09/09/2017

“Always good to deal with.”

Review by
09/09/2017

“Thanks.”

Review by
09/06/2017

“Hired to stretch and clean the carpet in a small bedroom. Did not clean the entire carpet and was pressured into having another room's carpet cleaned. The cleaning was done by a novice and nothing was moved to clean. So the effect was cleaning the middle of the room only.”

Review by
09/05/2017

“I will not have time for all of these details”

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/04/2017

No review comments provided

Review by
09/04/2017

“I have found Clene Start to be very dependable, friendly & efficient each time that we have used their services. Would highly recommend them to others.”

Review by
09/02/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

“The pricing was way too expensive.”

Review by
09/01/2017

“Great job. Got all doggie stains out. Very professional and pleasant. Will use again.”

Review by
09/01/2017

“Been with this company for over 20 years! They always get it done right.”

Review by
09/01/2017

“Excellent job on short notice. Nicest person to deal with. Will highly recommend this company. This co. was initially highly recommended to us from an acquaintance.”

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

“I have had numerous occasions to use Clene Start. They are punctual, courteous, and do a superb job. They have saved my carpets from mishaps due to my senile standard poodle. She loves them, I love them, and they certainly love her. All jokes aside they are very professional and accommodating.”

Review by
07/08/2016

“I always have a good experience with them. They’re always really efficient, and they do a great job on cleaning. They show up when they say they’re going to show up, and their staff is very courteous. They get an A+ grade from me.”

Review by
07/08/2016

“Great customer service from start to finish. Always keeping me informed of anything during the process and leaving a nice finish up note at the house every time. I would recommend Clene Start to anyone”

Review by
07/08/2016

“We’re very happy with Clene Start.”

Review by
07/08/2016

“They’re a fine company.”

Review by
07/08/2016

“I’d give them an A+ because they were good.”

Review by
07/08/2016

“Generally, I’d give them an A for how they cleaned the carpet.”

Review by
07/08/2016

“They’re great. They show up on time and do a good job. I rate them A.”

Review by
07/08/2016

“They did fine work with the upholstery and carpet cleaning for me. I’d rate them A.”

Review by
07/08/2016

“They did what they said they were going to do and cleaned my carpet. They did A work.”

Review by
07/08/2016

“I thought they did a pretty fair job cleaning my carpet, so they’d get an A-.”

Review by
07/08/2016

“The last time I used them was excellent. They were very good, and I had no complaints.”

Review by
07/08/2016

“I liked that they pick up and deliver. They cleaned some rugs for me, and I’d give them an A.”

Review by
07/08/2016

“They did some carpet and upholstery cleaning. I had an excellent experience, so I’d rate them A+.”

Review by
07/08/2016

“The work was very clean, and the fellow who did it was very professional. Everything was very good.”

Review by
07/08/2016

“They were on time, and it was very quick. They didn’t disrupt my schedule, and they did a very good job. They get an A from me, and I’ve been recommending them.”

Review by
07/08/2016

“I like the convenience of the service. They came, picked up the rug, and brought it back. It came back as clean as they could get it, but I would grade my overall experience as B.”

Review by
07/08/2016

“I’ve never had a problem with them. They have tried to deliver a rug twice when I wasn’t home, but I’ve been absolutely pleased with them. I’d give them an A for my overall experience using them.”

Review by
07/08/2016

“They’re really good, and that’s why I’ve used them three times. They’re just nice guys, and they do a good and efficient job. Overall, I’d give them A+.”

Review by
07/08/2016

“They were on time and worked quickly. They did upholstery cleaning for me and took care of a problem. They get an A+ grade.”

Review by
07/08/2016

“They were great and dependable, so I have no complaints about the carpet and upholstery cleaning they did for me.”

Review by
07/08/2016

“They’re great and we love them. They’re very friendly, they do great work, and they’re very responsive.”

Review by
07/08/2016

“I liked that the service worked because the chair was fine and the work was good. They get an A grade.”

Review by
07/06/2016

“I’ve used them several times. They do excellent work, and I have no complaints so I’d recommend them.”

Review by
07/06/2016

“They were good. They cleaned a spot on a silk sofa—upholstery work. The man was very pleasant and very positive.”

Review by
07/06/2016

“I’ve been using them for many years, and they always do a good job. Actually, they do a great job, so I’ll keep using them.”

Review by
07/06/2016

“They were all good. They cleaned house carpets for me, they were friendly and efficient, and overall, I would rate them A+.”

Review by
07/06/2016

“My experience was awesome. They cleaned my carpet, and they were just professional, on time, and did a good job. They get an A+.”

Review by
07/06/2016

“Overall, they’re an A+ company. They cleaned my parts, and they were very professional, did a good job, and were very polite.”

Review by
07/06/2016

“They cleaned three rooms of carpet for me, and I liked that they came the very next day both times they came to clean. They were prompt and on time. I would rate my overall experience with them as an A.”

Review by
07/06/2016

“They’re a great company. They did excellent work. I’ve been a customer there for a very long time, so I would certainly recommend them to others.”

Review by
07/06/2016

“They cleaned my carpets and put down some pet odor-type sprays. They were just fine, and I liked how they cleaned my carpets. I’d give them an A.”

Review by
07/06/2016

“I’ve had good experiences with them. They’ve cleaned indoor and outdoor carpets, and the main thing I like is that they bring the carpets back clean. I would rate the overall experience A+.”

Review by
07/06/2016

“They cleaned the carpet, and it was very good. They showed up when they said they were going to show up. They call when they’re coming, and they’re very friendly. I would rate them A+.”

Review by
07/06/2016

“I've just been using them to clean my carpets for three years, and that speaks for itself. I’d rate them A+ for my overall experience with them, and if anybody asked me I would recommend them.”

Review by
07/06/2016

“They stretched my carpet, and they were really professional. I would rate my overall experience with them as B. They stretched the carpet but didn’t join it properly. I can still see the seam.”

Review by
07/06/2016

“They were all good. They cleaned a rug for me and did a good job. They picked up the rug, delivered it, and cleaned it like they said they would. I’d give them an A+ overall.”

Review by
07/06/2016

“They cleaned some carpeting and furniture for us. I like that it’s been easy for my wife to schedule the service for the most part. I would grade them as an A.”

Review by
07/06/2016

“My experience with this company was fine. I’d use them again. It was fine and I was satisfied.”

Review by
07/06/2016

“Everything has been good with Clene Start. I’ve had no complaints and I would recommend them.”

Review by
07/06/2016

“They did upholstery work for me, and I was satisfied to where I would recommend them.”

Review by
07/06/2016

“They did excellent work, I have no complaints, and I would recommend them.”

Review by
07/06/2016

“They did excellent work. I have no complaints, and I would recommend them to anyone.”

Review by
07/06/2016

“I have no complaints. They gave me excellent service, and I would recommend them.”

Review by
07/06/2016

“Clene Start did an excellent job, and I’d suggest others use them.”

Review by
07/06/2016

“They did excellent work, so they’d get a recommendation from me.”

Review by
07/06/2016

“They were good, and I was completely satisfied with them.”

Review by
07/06/2016

“They did excellent work, and I was completely satisfied.”

Review by
07/06/2016

“They did carpet cleaning for me and did a great job.”

Review by
07/06/2016

“My experience was fine so I have no complaints.”

Review by
07/06/2016

“They cleaned all my carpet.”

Review by
07/06/2016

“They did carpet cleaning for me, and I like the method they used. It’s not like a saturation, wet type of cleaning. It’s more like a dry cleaning. I’ve used them for a long time, and my overall experience has been A grade.”

Review by
07/06/2016

“The stains came back after a couple of weeks, but we knew that was a possibility. They cleaned the carpet in the fellowship hall of our church. I liked their promptness and courteousness. I’d give them B+ for my overall experience with them.”

Review by
07/06/2016

“They did some carpet stretching for me. They were fast. They came out when they said they would come out. They were very quick and did a good job. They were in and out, which I thought was good. I would grade the overall experience as A.”

Review by
07/06/2016

“I've always had a positive experience with them. They've done carpet cleaning for me several times, and I like the young men that come. They are young, polite, and cooperative. They do whatever I say needs doing, and they do a good job. They earned an A+ with the overall experience.”

Review by
07/06/2016

“They cleaned the house for us, and they were terrific. They cleaned the carpet and basically made it look close to new. One of the guys repaired a part of it that had been totally frayed. It was almost a miracle change, so I was really pleased with what they did. I’d rate them A. I had no complaints and I’d recommend them if anyone asked.”

Review by
07/06/2016

“My experience with them was good. They were cleaning the carpet and took care of the dog urine. I liked the guy that came out the second time. We had one guy that was kind of lazy and said he couldn’t get the stains out, but then they sent somebody else out and he got them out great, so they did good work but there was a slight issue.”

Review by
07/06/2016

“I’ve known the owner, Jennifer, for quite some time. I’m a real estate agent, and I started using Clene Start a while ago. I like the fact that they do a good job. I think some of their technicians are better than others, so I’ll say the overall experience is probably a B+. I’ve recommended them to other people quite often.”

Review by
07/06/2016

“I have used them twice in a row. They’ve done carpet cleaning and more. They’re very professional and time conscious. They show up when the appointment is assigned, they’re in and out efficiently, and they do a great job. I would rate them A+ in every category—I’m not disappointed in any way by their performance.”

Review by
07/06/2016

“They did an excellent job. We had a leak from a toilet in our basement, and the carpet got saturated under the stairs and in the next room. They had to come pull up the carpeting and also go into the woodwork in the unfinished area and spray it to make sure there would be no mildew. They checked for mildew, and then we were told to put fans up for a week. They also told me to put on the air conditioner for a week to dry everything out, and then they came back one week later, checked everything, and re-stapled the carpet. It was hard to tell that anything had happened. Everything was A+ for me.”

Review by
07/06/2016

“They’ve cleaned my carpets. We’ve been considering having upholstery work done, and I’m thinking of calling them to have that done because they are professional and on time. They do what we ask them to do, and we’ve never had a problem with any of the technicians, the home office, or anyone there. We’d used them numerous times to clean the carpet in our old home. They've taken stains out of the carpet, and I’ve never had any problems. So far they’ve been A+.”

Review by
07/06/2016

“They did a very good job, and I was very pleased with everything they did. They cleaned a rental property carpet, and I liked the way they did it. They were very workable. Obviously, in a rental property the carpet takes a beating sometimes, but they did a really good job of cleaning it up—A grade work. At some point, in the not so distant future, I'm going to have them do my own house.”

Review by
07/06/2016

“My experience with them was great. They did the whole house and did allergy services as well. They used some solution for urine removal because the people before us had cats and dogs, and we’d just moved into the house. We had been thinking about taking the carpet out, but after they finished it was so good that we kept it. The overall experience was A+. They went above and beyond.”

Review by
07/06/2016

“He stretched my downstairs carpet to take the lumps and bumps out that were left in there. He also cleaned that carpet. I like that they’re good ol’ boys. I’d grade them A+ because they are A-1. He’s probably the only person that I would trust to take my expensive Oriental carpet out of the house to where he cleans it and bring it back, so I’d recommend him to others.”

Review by
07/06/2016

“They’re a great company. They do carpet cleaning and our area rugs. They come in, remove them from our house, and take them to their warehouse to clean them. They’re very professional, and they do a very good job. They even move the furniture and put the furniture back, so it’s a very thorough job. They also use organic cleaning material. I would rate them A+.”

Review by
07/10/2015

“It's been quite a while, but it's been a fine experience. They cleaned a couple of sofas for me. They were on time. Everything was clean. I'd say a B. One thing I do recall is that there where roller marks that were left in the furniture. They were permanent, they didn't go away. It's an old sofa, so it wasn't earth shattering. It wasn't necessary to make a big stink so I did not contact them about it.”

Review by
07/10/2015

“I would never use them again. It was very, very costly, and the quality of the cleaning was no better than a $49 job. I found them looking through the homeowner's service manual—the white and blue book. There were two guys that came out, and then the second guy ended up, before they even got started, going back out to his truck. He parked in front of our house and was throwing up on the sidewalk. He stayed out there the entire time, so the house was done by one person, which I assume would normally have been done by two. By the end of the service—I know it's good to extract all the water that's possible, but at the end of the service, the last rooms that were done were not even damp, so I suspect there was no cleaning fluid put onto the floors. The upstairs, which he did first, was still damp, and they were done before the last ones, so I suspect by the end of the service, they didn't even have the fluid and didn't tell me that but just left, and we noted that was that way. He was vomiting outside and sat outside the whole time. Granted he was sick, but obviously they were at a disadvantage not having any help getting things done, and I'm sure the other guy was in a hurry to get through and get him home. I'm not condemning him for being sick. I felt sorry for him because he was sick, but we paid a lot of money for this carpet cleaning, and it was no better than the real cheap ones you can get.”

Review by
07/10/2015

“I’m really pleased with Clene Start. They are very, very attentive, and they’re very good at what they do. They’re a family-run business that’s been around for a long time, and they use tools that I don’t recall others using. I’ve used them twice, and I would recommend them to anybody. I’d give them top ratings—A+.”

Review by
07/10/2015

“They're always extremely polite. They're also willing to give you the feedback if they feel like they can't accomplish something that you've asked them to do. They'll say, ‘I've given it my best shot.’ They manage your expectations. I heard about them through a friend of mine who recommended them. They’re an A-grade company.”

Review by
07/10/2015

“We didn't have any problems—they've always done a great job. We've had them before, so the company is definitely one that I would recommend. They cleaned the upstairs playroom because we had pet stains. It was an A.”

Review by
07/10/2015

“Clene Start is professional, on time, and friendly. They have cleaned my carpets for numerous things—animal activity, flooding, and just general cleaning. They do a really good job. Clene Start gets an A from me.”

Review by
07/10/2015

“The work was fine. They did a good job, and it was great.”

Review by
07/10/2015

“It was fine, and I think they did a good job. I like Clene Start.”

Review by
07/10/2015

“The guy was professional and nice. They cleaned a carpet. I'd give Clene Start an A.”

Review by
07/10/2015

“Clene Start is a good company—I like them. They cleaned my carpets, and they were excellent.”

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