NEWPRO Home Solutions
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

NEWPRO Home Solutions has received 4.6 out of 5 stars based on 1038 customer reviews. Learn about Our Research Process.
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6th year as a Best Pick
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"Founded in 1945 and led by three consecutive generations of family, the NEWPRO team is committed to a worry-free, hassle-free home improvement experience. Our customer-first mindset and innovative tools and technologies have helped us earn our reputation as New England's leading home remodeling partner."

Anthony Cogliani | President & CEO
Company Information
Services Offered
NEWPRO offers bath and shower replacements and surrounding wall systems. Other services include walk-in showers; tub-to-shower conversions; and replacement windows, doors, siding, roofing, and LVP flooring.
Warranty
NEWPRO offers a limited lifetime manufacturers' warranty on products and workmanship.
Company History
NEWPRO was founded in Woburn, MA in 1945 and has been family operated for three generations.
Distinctions
NEWPRO has been accredited by the BBB for over 50 years and holds an A+ rating. The company was named one of the Boston Business Journal's Best Places to Work 2024.
Employee Information
All NEWPRO employees wear uniforms, drive marked vehicles, and have passed background checks.
Areas Served
Acton, Allston, Andover, Arlington, Ashland, Auburndale, Babson Park, Bedford, Belmont, Beverly, Billerica, Boston, Boxborough, Boxford, Braintree, Brighton, Brookline, Burlington, Cambridge, Canton, Carlisle, Charlestown, Chelsea, Chestnut Hill, Concord, Danvers, Dedham, Dover, East Walpole, Everett, Fayville, Framingham, Georgetown, Groveland, Hanscom Afb, Hathorne, Holliston, Hopkinton, Hudson, Hyde Park, Jamaica Plain, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Marlborough, Mattapan, Maynard, Medfield, Medford, Melrose, Middleton, Millis, Milton, Nahant, Natick, Needham, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newton, Newtonville, Norfolk, North Andover, North Reading, Norwood, Peabody, Prides Crossing, Quincy, Reading, Revere, Roslindale, Salem, Saugus, Sharon, Sherborn, Somerville, South Hamilton, Southborough, Stoneham, Stoughton, Stow, Sudbury, Swampscott, Tewksbury, Topsfield, Village Of Nagog Woods, Waban, Wakefield, Walpole, Waltham, Watertown, Wayland, Wellesley Hills, Wellesley, Wenham, West Newton, West Roxbury, Weston, Westwood, Wilmington, Winchester, Winthrop, Woburn
Address
26 Cedar Street
Woburn, MA 1801
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 1:00 pm
Sun
9:00 am - 1:00 pm
Licenses
HIC 146589, CS-110763

Compiled Score:

NEWPRO Home Solutions has received 4.6 out of 5 stars based on 1038 customer reviews. Learn about Our Research Process.
5
882
4
64
3
18
2
12
1
62
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Review by
12/06/2024

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12/06/2024

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12/02/2024

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12/02/2024

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12/02/2024

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12/02/2024

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12/02/2024

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12/02/2024

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Review by
12/02/2024

“I would recommend Newpro; my windows are great, and I'm very happy.”

Review by
12/02/2024

“Not sure due to the frustration my wife had in not being able to work the door after completion.”

Review by
12/02/2024

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Review by
12/01/2024

“Had previous experience with NewPro and knew they did quality work”

Review by
12/01/2024

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12/01/2024

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12/01/2024

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12/01/2024

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11/30/2024

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11/30/2024

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Review by
11/28/2024

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Review by
11/26/2024

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Review by
11/23/2024

“NEWPRO did a wonderful job. They were neat, on time, and did everything as expected.”

Review by
11/23/2024

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Review by
11/23/2024

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Review by
11/23/2024

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Review by
11/20/2024

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Review by
11/20/2024

“They were on time and precise. The gentleman that placed the NEWPRO shower was great and organized. I can not say enough good about them. They are great.”

Review by
11/20/2024

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Review by
11/20/2024

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Review by
11/20/2024

“There were misunderstandings with pricing, and client expectations weren't clear.”

Review by
11/20/2024

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Review by
11/19/2024

“They were efficient and friendly.”

Review by
11/19/2024

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Review by
11/19/2024

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Review by
11/16/2024

“They did a good job.”

Review by
11/16/2024

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Review by
11/16/2024

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Review by
11/15/2024

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Review by
11/15/2024

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Review by
11/14/2024

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Review by
11/14/2024

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Review by
11/14/2024

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Review by
11/14/2024

“NEWPRO was not professional at all.”

Review by
11/13/2024

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Review by
11/13/2024

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Review by
11/13/2024

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Review by
11/13/2024

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Review by
11/13/2024

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Review by
11/13/2024

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Review by
11/13/2024

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Review by
11/13/2024

“I recommend them because the work is really excellent. I put 3 star because the price is inflated and no on on the crew speaks English. This probably gets them less expensive workers but it isn't good for the customer who can't communicate with anyone on the crew.”

Review by
11/12/2024

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Review by
11/12/2024

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Review by
11/11/2024

“NEWPRO did a great job.”

Review by
11/11/2024

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Review by
11/11/2024

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Review by
11/11/2024

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Review by
11/11/2024

“Because of certain things that had happened, I would advise people to check out all companies.”

Review by
11/09/2024

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Review by
11/09/2024

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Review by
11/08/2024

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11/08/2024

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11/08/2024

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Review by
11/08/2024

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Review by
11/08/2024

“I'm not thrilled they have to come back - it's been explained to me that they must rip it it all out and reinstall.”

Review by
11/06/2024

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Review by
11/04/2024

“The company has very, very cooperative. When we have problems, they work to address them.”

Review by
11/04/2024

“very expensive company, and they over buy material by 10 to 15 % more you pay for and have no use for with no credit for it.”

Review by
11/01/2024

“Communication and quality of work were excellent”

Review by
10/31/2024

“Professional”

Review by
10/30/2024

“Alex and his team were fantastic at doing the siding on my house.”

Review by
10/30/2024

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Review by
10/30/2024

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10/30/2024

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Review by
10/29/2024

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Review by
10/29/2024

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Review by
10/29/2024

“We were very pleased with their service.”

Review by
10/29/2024

“It was great work that was done, and they installed it quickly.”

Review by
10/29/2024

“They did an excellent job and cleaned up well after the project.”

Review by
10/29/2024

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Review by
10/29/2024

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Review by
10/29/2024

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Review by
10/29/2024

“The project was for the siding to be replaced on the back of the house only. Instead, they also removed siding on both sides of the house. Instead of offering a solution, they put the old siding back up that did not fit as well. We asked about it, and they offered us shutters opposed to fixing the problem we presented to them. They finally replaced the siding. We had to pay for the siding but not the labor after back and forth negotiations.”

Review by
10/29/2024

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Review by
10/27/2024

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Review by
10/26/2024

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Review by
10/25/2024

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Review by
10/24/2024

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Review by
10/24/2024

“When I reached out about questions on my shower, I never heard back from anyone; I called my sales representative and the customer service number and no one has called me back. Now that they have my money, their customer service is not an important quality.”

Review by
10/24/2024

“The salesman came in March, and it was cold. I told him I didn't want the floor done until April. He said that as fine, and I gave my $3000.00 deposit. When April came, I didn't hear from him, so I called. I didn't get a quick response. I called a couple more times. Apparently, I don't know if he got fired or quit. I didn't get another salesman. I finally got a wonderful guy, Jasper, and I would give him 100%. If it wasn't for him, I don't know what I would have done. I am 76 years old, and he helped me. May 13th is the day they came to do the floor, but it wasn't finished until September. The first set of guys put the wrong thresholds in. There were so many things. The guy that took the thresholds out, I would never hire him again. I did tell his boss. I want to be able to speak to the people that are in my home. Although they were very nice, they didn't understand me and I couldn't understand them. I asked Jasper if he could get someone here that speaks English. He said they didn't have that many English-speaking crews that do floors. I got so upset at one point I called the company and talked to Joshua Glicksman, the head of NEWPRO. He was very pleasant and probably said everything I wanted to hear. When I brought up the language barrier, he said they couldn't find any good help that spoke English. I don't know if I believe that. It seems like a lot of people need jobs. If you pay non-speaking people less money, I think American speaking people might not be able to get as much money from this company. Why is it from May to September, and not one person that came here spoke English. I would have to talk to their boss on the phone. When you are 76 it's very hard to do. I would call Jasper, and be really upset, and he would talk to me and make me feel better. Jasper was great. Joshua the head of everything didn't ever call me back to see how it was going. Kirsten, that did the financing, was great. Ruben, the last guy that came here, couldn't really speak English, but he treated my house as if he came to the Taj Mahal. He put down drapes and was unbelievably wonderful.”

Review by
10/23/2024

“I haven't stopped talking about our experience - how professional everyone was. Additionally, they kept us well-informed of all aspects and were almost immediately available if we had questions. Just couldn't ask for better service.”

Review by
10/23/2024

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Review by
10/23/2024

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Review by
10/23/2024

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Review by
10/23/2024

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Review by
10/22/2024

“Definitely”

Review by
10/22/2024

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Review by
10/22/2024

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Review by
10/22/2024

“I initially was delivered the wrong shingles and had to get in touch with the company office to get the order right. The plywood being used appeared to be of poor quality and I was unable to express my concerns because of a language problem. In addition several of my bushes were damaged. I was able to save four of the five, but the fifth is really a s.mall, but mature tree (Japanese maple) and I don't expect it to survive. The crew itself was very pleasant although difficult to communicate with. I didn't like being forced to sign off on the project on a form that was not complete. I had wanted to pay half of the remaining funds directly to save on interest charges and had texted to GreenSky not to process the remaining funds so I could do that, but they ignored that request. Within a week of consenting to the project I was scammed and have to wonder whether it related to the online transactions. So, overall I have found this a very disappointing experience and am not confident that my roof will hold up to the cost which was the purpose of paying the additional cost s associated with using your firm instead of local providers.”

Review by
10/21/2024

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Review by
10/21/2024

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