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“Initially things how things were sold to me weren't great, but with Ally, she did a great job working with me. They said it would a maximum of 1 or 2 days for the installation, but it would be 3 days. I spoke to Ally, she gave me more information and I appreciate that. When the salespeople come, they should know what they are selling. I had to call multiple times to get the project done but like I said I really liked working with Ally. The staff that came to work at our house very courteous and very nice. The only drawback was the salesmen who did give me information but didn't give me accurate information. If I had known that this was going to happen, I wouldn't have gone ahead with the project. I was without a bathroom for 3 months. On the bright side, I did work with great people who got the project done.”
“I would say to be more specific about how the payment options work.”
“The door for my tub/shower is very narrow. I now have to order a special door. Comfort Shower and Bath's manager told me that he would fix some drywall. When the installer came to fix it, he tried to say it was not his job. They did fix it because it was on the order form. He had to call in to make sure they were supposed to fix the drywall.”
“The gentlemen that were here, were really nice and helpful and they were good.”
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“The original installation resulted in water being spilled thru the to the 2nd floor to the ceiling, down to a hardwood floor on the 1st floor and then to the basement.”
“They did a great job and came on time. They kept their promise, when I spoke to them they said they would come to install on certain date and they kept their commitment and came on that date.”
“The service that I received has been very professional and prompt. This applies to the installers and the customer service reps. .”
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“The guy that installed it was great. He was very knowledgeable and answered any questions I had. He came back when I had an issue.”
“They did a beautiful job. They cleaned up everything when they left, and you would never know they were here, except we have a beautiful shower.”
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“I thought the price was too high. He was here 2 hours and I thought that was a long time.”
“They were fast and efficient!”
“Their work is good, but for what they charge, which was $12,000, was just for the shower and not everybody can afford that.”
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“The timeline for my installation was not met. When they did come, it did not go the way they said it would. My initial install did not get complete until June. They started in March. They did not tell me it would be that way. I was unable to use my shower from March until June. Once they did my install, the water continuously ran and was discolored. They told me the lifetime warranty was transferable, and it was not. I paid a lot of money for something I thought would be high quality. I could have paid more for a better product. They sold me ideas that were lies.”
“They did agreat job! So far, the I like the quality is very good!”
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“The quality was great, but they were a little pricey.”
“They did a great, and I love my shower.”
“They did everything they said they would do and did a beautiful job.”
“They were timely and courteous and clean, while completing the job within 8 hours.”
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“They only do half of the bathrooms which I did not like.”
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“It was a great experience”
“Quality of the product and installation is superb”
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“The shower head and hand held shower were way too big for our shower space. It looks awful and there is no way to fix without redoing everything. Also, chrome diverter was installed and it has a plastic valve it make the shower look cheap.”
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“Working with Comfort Shower & Bath was truly a great experience. From the beginning to the installation, they were really incredible. I was very impressed. I don't think I ever had something done in my home that looks so efficient. The tub originally wasn't what I thought it wasn't going to be. Most companies would say you're stuck with what you picked. They were accommodating and got a different tub for me. I LOVE IT! I can't say enough good things about Comfort Shower & Bath!”
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“They were superb.”
“They damaged my bath and left little nicks on the windowsills, my cover board, and on the door frame as well. I was not happy with the installation. Instead of 7 weeks, it took 9 weeks to complete. I understand because of Covid, that it may have been delayed, but they were snarky.”
“I was satisfied with the products.”
“The quality and the service are very good, but the prices are a little on the high side.”
“They were professional. When my job was completed they made sure to explain very thoroughly how to operate my new walk in tub.”
“The men were dedicated to the work and never took a lunch. We love the new shower.”
“They did an excellent job from start of the quote to the finishing of the installation.”
“The job was done efficiently and was good.”
“Comfort Shower and Bath did a great job.”
“I was very satisfied with the workmanship and expertise of the installers! The staff was very attentive to what we needed in our bathroom and worked with us. They had a very high level of expertise!”
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“Sales clerk (Carlos) was courteous and knowledgeable about product and materials to be used. The installers were prompt and work was professionally performed.”
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“Great Service. The installers did a great job. Kept us up to date with the details.”
“Timely and quality service”
“The project was over priced and I am not satisfied with the shower.”
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“They were professional, quick, and cleaned up well. You would have never known they tore my bathroom up. It was beautiful, and they left no mess.”
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“I love the job! Tiger Bath Solutions was efficient, and the staff was very friendly.”
“It was so easy and so quick to have a new bath/shower installed.”
“I was very pleased! They did everything in one day. It was a very good job and I am very pleased with it.”
“Their customer service was really bad.”
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“I've had two showers done and am very happy with the results”
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