“I was looking for a shower refresh and due to Andrew's conscious, it ended up being a master bath rebuild and with the quality of work it will end up being a bathroom that will last for 20 years!”

“The job is beautiful and much fancier than I expected. The guy had to work around leaving some of the tile and he did a great job.”

“The workers were really good an very professional. The only issue was the handoff to the glass company.”

“My technician Mike and the other one that came were both fantastic.”

“I am happy with what they did.”

“They met or exceeded my expectations from the beginning of the process to the end. We'd go to the showroom, and someone like Charlene would assist us and guide us through the process of picking out materials, making sure they worked and fit in our bathrooms. That part of the process couldn't have gone any better. When the actual work started, the supervisor of the shop (Ray), who I dealt with on all three projects, was just a fantastic person. He always made sure he kept whatever promises he made and that we were satisfied. He was very sensitive in terms of scheduling. That part of the process couldn't have been any better. The last part of the process, the actual work, was very professional. The installers were very friendly, very knowledgeable, very professional, and very courteous. All those different phases of the project were all top-notch!”

“They did everything exactly the way it was described to me before they started the work, step by step.”

“I would like to recognize the two workmen. I do not remember their names. They are super outstanding. I was extremely pleased with the entire thing. The two guys that did the work, did everything from cutting off old clogged pipes, the putting on the new marble tops. Everything was just excellent. They are to be commended.”

“They met our expectations.”

“I do like the fact that they have the 10-year warranty. That is very important to me.”

“Metropolitan Bath & Tile did respond to my inquires. I was happy when issues came up, they did respond. It might not have always gone as I wanted it to.”

No review comments provided

“I would like to recognize Luive for his exceptional service.”

“very pleased with overall result but job took longer than promised.”

“They did an exceptional job.”

“We used them before, and they lived up to the quality of work that they provided 15 years ago.”

“I have had an outstanding issue since the beginning of August about the toilet their installed. I never got anyone to talk to me about it.”

“We are slightly disappointed with it.”

“I liked the designer, Rebecca but I would not recommend anyone else.”

“They met my expectations.”

“I was most satisfied with the tile. They did such a nice job with the tile. It is just amazing with how it looks.”

“The bathroom is lovely. They did a great job. They were professional and made me feel good about it. I knew they were handling it, and I knew that I hired the right people.”

“Everything they did met my expectations.”

“I liked the fact that they have their own crew of workers and they don't subcontract.”

“I was most satisfied with the master bathroom.”

“I was most satisfied with the overall customer service. It was really good. They responded in a timely manner and took appropriate actions.”

“The whole project. I got exactly what I expected.”

“They met and exceeded all expectations.”

“The finished product was very good.”

“In all areas, they were very nice and professional, very clean, they did a fantastic job!”

“I would like to recognize the installers for their exceptional service.”

“We have an older house, so they had to remove the existing bathroom entirely. They did a nice job in terms of adjusting to what I would call the onsite realities. Not everything is easy.”

No review comments provided

No review comments provided

“The overall work was very good.”

“They met my expectations with the entire remodel. It was wonderful.”

“Basically, there was a large amount of work that had to be done again. They had to built out a wall and it was improperly built. The second crew continued on even though it was wrong. The third person came in and said that it needed redone. They rapidly came back. We believed the sales pitch when we were told that everyone who worked there had been there for a long time. The people who came the first time were actually leaving the company.”

“I was most satisfied with the timing of my project. They were able to come much faster than anticipated.”

“We had a bathroom remodel due to a knee surgery my husband was having. They matched my tile and worked with me the entire time and my bathroom looks so much better. The workmanship was good and we are exceptionally pleased.”

“The tiling in the shower exceeded my expectations.”

“I had high expectations. They did a good job!”

“I was satisfied in basically all areas, they did a very wonderful job.”

“I am happy with everything.”

“I feel the company exceeded my expectations in that the contractor did a fabulous job. I've had a lot of contractors in my house since October, and he was one of the best we've had. It was actually the contractor, Lem, that we dealt with. He was really good at what he did.”

“I would like to recognize the lead person, Shane, because he did a really good job. He was very thorough and professional. That was a good experience.”

“The finished product is beautiful. It's fantastic.”

“I would say the installation of the pocket door and the preparation of the rooms in spackling. They ran into a problem at first with the door, but they said it was the first one they have done. They said they would figure it out, and they did.”

“They met my expectations in being safe and cleaning up well at the end of everyday.”

“The service exceeded my expectations. We had ordered a door not realizing that it didn't match our bathroom, and they re-ordered another door without giving us a hard time or charging us a restocking fee. I thought that was great!”

“The service exceeded my expectations. We had ordered a door not realizing that it didn't match our bathroom, and they re-ordered another door without giving us a hard time or charging us a restocking fee. I thought that was great!”

“They were professional and they did a good job.”

“They met my expectations with the materials and the quality of the installation.”

“I liked them because they were just very professional and they were respectful. They did what they said they would do and they did everything on time.”

“I was most satisfied with the fact the lady in the showroom went out of her way to get the vessel bowl that I wanted. She was very helpful.”

“They met all of my expectations.”

“Metropolitan Bath and Tile met and exceeded my expectations with cleanliness and the workmanship. The workmanship is very good.”

“Their workmanship exceeded my expectations. They were a really good crew.”

“I was most satisfied with the work they did on the floor and the plumbing. They were knowledgeable and gave me constant updates on what they were doing before they did it. I will be using them to do my other bathroom soon.”

“I was satisfied with the arrival times. They were good about arriving on time.”

“The lady that I spoke to in the showroom was extremely professional and wonderful. Mario, Marvin, and Roberto were extremely professional and great to work with. Gee's communication has been exceptional. He has been very personable.”

“They met or exceeded my expectations in all areas.”

“It was positive because it was a job well done. They did a whole new bathroom for me. I would grade the overall experience with an A.”

“We had our major bathroom redone, and they did a great job. No complaints. I would give the overall experience with an A+.”

“Metropolitan did two bathrooms for us. I would grade the overall experience with an A.”

“They did a bathroom renovation. I’d would give them an A for the overall experience.”

“It was positive because the workers were very nice. They were very professional. We had just one little issue when the person in charge of demolition forgot to take some precautions, so we had a lot of dust in the house that probably didn't have to be. He put up some plastic sheeting. He was very apologetic about it, and the company helped us to get that cleaned up. We had three bathrooms that were all partially done. There was not a huge amount of construction, but was a lot of granite work and lighting and some cosmetic work. I would give the overall experience an A-.”

“I was most impressed with the coordination between all the people in the loop. Nothing seemed to fall through the cracks. And, also, everything they said they would do, they would do. Those are the two top things that I really noticed. And the third thing would just be the quality of the installation itself, including the attention to detail. They rebuilt two full upstairs bathrooms. I would grade the overall experience with an A+. It wasn't a thing I didn't like about this experience.”

“I liked that they are first class, from the work to the customer service to their program management was probably, by far of all the contractors we've had in and out of our homes over the years, they were really good. I give them very highly. They put in a new shower. They tore out the old, and there were some interesting measurements they had to do, but they got it right, and we were very pleased. I’d grade the overall experience an A+. I've recommended them to everybody I know.”

“I've done work with them for about the last ten years. I would grade the overall experience with an A. Metropolitan is a very professional organization, but a little bit on the expensive side. I've had them redo a bathroom completely. About a month ago, completed the fixtures, toilet and installing a basin with a pedestal basin.”

“Good until now. I liked that the workers that came were very efficient, very good workers, worked hard and got done. They stripped the bathroom to the wall, floor boards and rebuilt it. I would grade the overall experience with an A. I did not have any issues, but now we need some minor repairs on what was done.”

“It was positive because they did a very good job. They did it in a pretty timely manner, and they were very professional working in the home while they were here. They did total remodels of two bathrooms, including the bathroom flooring, which took about several weeks. I would rate the overall experience an A+.”

“We just contracted for them to come again. They did a total remodel of our bathroom and tiled it. I would grade the overall experience with an A+. I liked the absolute great customer service. Any small issue they were attentive to, and they did great work. Absolutely great work—it was stunning.”

“I liked that they did a good job. I went out to the store to see their showroom with all the tiles, and I picked what I wanted. And someone came in and did the flooring, the cabinets and the toilet. I would grade the overall experience with an A.”

“I liked that they were efficient. They were pleasant to work with. Everything came out the way I expected it to. They put in an almost new bathroom in my master bathroom. They also tiled the shower stall. I would give the overall experience an A.”

“We had a very good experience. I liked that they were punctual. They did it quickly. They handled problems as they occurred. They did two bathrooms—one was a full bath and the other was a half bath. They deserve an A for my overall experience.”

“It was positive because they did a good job in a fast time. They did a bathroom for me, which took two days. They did tile, took a tub out and put a shower stall in and they did all the tile. I would grade the overall experience with an A.”

“It was positive because they were very prompt and on time and good with their work. They did a bathroom remodel, which took two weeks to complete. I would grade the overall experience with an A-. They also did some tile installation.”

“It was positive because they were on time, did what they needed to do and was very good at it. They renovated a bathroom for us, which took them two weeks to complete. I would grade the overall experience with an A.”

“It was positive because they helped me make great selections. They did beautiful work. We're just really happy with them. They did an entire bathroom for me, which took a couple of weeks. I’d give them an A grade.”

“I liked the professionalism of the whole process and the candid discussion about options, and the work was done superbly. They repaired a leak in the shower. I would grade the overall experience with an A.”

“It was positive because they were very professional and have good quality materials and excellent service. They did a bathroom for me. I would grade the overall experience with an A+.”

“It was positive because they are very detail-oriented. They did two bathrooms for me, which took several weeks. It was a long process. I would grade the overall experience with an A.”

“They did work for me, but I have since sold that property. They did a full bathroom renovation in the master bathroom. I would grade the overall experience with a B. I have already recommended them.”

“I liked that they gave me good design assistance, and they did the job when they said they would get it done. They remodeled my bathroom, which took them eight days, ten days. I would grade the overall experience with a B.”

“This is a long time. This happened in February. Something was missing when one of the guys was here; but with regards to the bathroom, the bathroom was fine. But regards to something missing in my house, no that wasn't. They did the bathroom for me, which took them a month. I’d give the overall experience a B.”

“I thought the tradesmen worked on the project closely—very good. I didn't like that their countertops stone provider would not replace what looked like an inferior bathroom vanity top, and we went around and around and around, many meetings and never really got a resolution. And we wanted it replaced. Their stone provider sent an inferior product. They did a bathroom remodel for us, which took about a month. I would grade the overall experience with a B. Customer service—they really didn't handle the mistake of the countertop as well.”

“That was a long time ago. They refinished my bathroom. I would grade the overall experience with a B.”

“Overall, a nice job. The primary guy was great. The finishers suck. It ran way beyond time and way beyond cost. It was not a clean end. A great beginning, a great middle, bad end. They refinished our master bathroom. I would grade the overall experience with a C+. On the back end of this whole experience, it was just not good.”

“There were some problems because of the piping. They put a toilet paper holder right next to the toilet, so you bump it when you sit on the toilet and it's crooked. I would grade the overall experience with a C.”

“I didn't really have a good experience. The problem that we had was the quality of the work. They had to basically redo the entire thing and still could not get it to work, and we got to the point where we were done. After two months, we couldn't deal with them. We would never recommend them. I did not want to pay the balance of it, but they said if I didn't, they could not guarantee the work. And what they did was they extended the warranty, but extending the warranty doesn't matter if the work wasn't done right. It was the quality of work, and the project manager was very patronizing. On one side of the window, the tiles were higher than the other, and it wasn't uniform—it wasn’t a master tile job. They just worked on the master bathroom. I would grade the overall experience with a D. Cleanliness—there were some damage to the cabinets, which they fixed, which also delayed them finishing up of everything.”

“I liked their service techs. They did a good job. They worked hard and they generally cleaned up pretty well after themselves. That was a good experience. There have been some follow-up things, like a door that was incorrectly painted, and they haven't been able to get back. Those are little things that are aggravating, but other than that, they did a good job. I would grade the overall experience with an A-.”

“I liked that they were very professional, and they seemed to understand what I wanted in the design, and it really exceeded my expectations. It was a while ago. They mostly did a tile remodel of one powder room that has a shower in it; and in a second bathroom, they put up tile around the bathtub. I would grade the overall experience with an A+.”

“I liked that it was all in-house, under one roof. I didn't have to go to other supply companies. They had the tile, the faucets, the fixtures, the workmen, the tile guys, the electricians, the plumbers—they had it all. I didn't have to do it. They had it all, and I really appreciated that. I’ rate them as an A+. I already have recommended them.”

“I liked that they were friendly, courteous and they did a nice job. They did a bathroom remodel for us. I would grade the overall experience with an A. The person that did the tiling, he knew what he was doing, very well-trained and he was courteous.”

“It took a long time to get things right. The technicians were very friendly, very knowledgeable, very professional and did a great job. They did a bathroom remodel for me. I would grade the overall experience with an A.”

“We have another job coming up. There was nothing, in particular, that I liked about them. The first job was a remodel of our master bathroom. I’d rate the overall experience an A+.”

“I liked that Metropolitan was very prompt and conscientious about starting and finishing the project. They did remodeling for me. I would grade the overall experience with an A.”

“I had to get some work done urgently, and they squeezed me in. I would grade the overall experience an A+.”

“I liked that they were prompt, on time and courteous. They did bathroom work for me. I would grade the overall experience with an A rating.”

“I liked that their workmanship was really good—it was perfect. They did an installation. I would grade the overall experience with an A+.”