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FEATURED REVIEWS
“They met or exceeded my expectations from the beginning of the process to the end. We'd go to the showroom, and someone like Charlene would assist us and guide us through the process of picking out materials, making sure they worked and fit in our bathrooms. That part of the process couldn't have gone any better. When the actual work started, the supervisor of the shop (Ray), who I dealt with on all three projects, was just a fantastic person. He always made sure he kept whatever promises he made and that we were satisfied. He was very sensitive in terms of scheduling. That part of the process couldn't have been any better. The last part of the process, the actual work, was very professional. The installers were very friendly, very knowledgeable, very professional, and very courteous. All those different phases of the project were all top-notch!”
“I would like to recognize the two workmen. I do not remember their names. They are super outstanding. I was extremely pleased with the entire thing. The two guys that did the work, did everything from cutting off old clogged pipes, the putting on the new marble tops. Everything was just excellent. They are to be commended.”
“I feel the company exceeded my expectations in that the contractor did a fabulous job. I've had a lot of contractors in my house since October, and he was one of the best we've had. It was actually the contractor, Lem, that we dealt with. He was really good at what he did.”
“I liked that they are first class, from the work to the customer service to their program management was probably, by far of all the contractors we've had in and out of our homes over the years, they were really good. I give them very highly. They put in a new shower. They tore out the old, and there were some interesting measurements they had to do, but they got it right, and we were very pleased. I’d grade the overall experience an A+. I've recommended them to everybody I know.”
“Metropolitan Bath & Tile was very professional and courteous, and the people that work for them were super. They remodeled two bathrooms. They helped me design them, helped my wife pick the cabinets and made suggestions. It was a very positive experience. I would grade them an A for overall experience. Depending on the budget I would recommend them to some people. They are on the high side, but their quality of work was excellent. I've talked to two people, and they said they were too high.”
“The finished product looks great.”
“Andrew was very thorough and kept me informed on what was going on. Also he was very consciousness.”
“It was very high quality work and the person went above and beyond to ensure the product was satisfactory.”
“We're very happy. They did the bathroom. The bathroom was installed in great time. If I was a little younger--well, let's put it this way, if I was a lot younger--I would have tackled it myself, but it would have taken six months to do it these fellows did it in a week. They did a great job. We're happy.”
“I was very pleased with the quality of work.”
No review comments provided
“They were timely and friendly.”
“I would like to recognize Max.”
No review comments provided
“I was most satisfied with the final product.”
“I would like to recognize the person that came and sketched the project, the woman that I worked with I think her name was Stacey she was Brilliant and the installer for their exceptional service.”
“The 2 installers did a good job.”
“They were great. They were on time, they got the job done, and the guys were nice.”
“Cloud Kennedy did exceptional.”
“The quality of workmanship was outstanding.”
“I would like to recognize Eric R. for his exceptional service.”
No review comments provided
“I'd like to recognize Eric and Claude, our designer, he was excellent and he guided us through the process smoothly and efficiently.”
“Everything was okay.”
“They were able to problem solve while inserting a shelf in a bath nook and it looked amazing when they did it. They also took out a wall to move pipes and it looked great.”
“They were wonderful and I have told several people about their company.”
No review comments provided
“I would like to recognize Max for his exceptional service.”
“I would like to recognize Jason and Dakota for their exceptional service. They were very professional in doing the work.”
“The two women in the showroom were extremely helpful in showing the tile and countertops. Also one of the guys that did the work, but I can't remember his name.”
“Very professional; they did an excellent job!”
“I would like to recognize Cloud for his exceptional service.”
“It does look nice and they did do it reasonably quickly and clean.”
“The quality of work exceeded my expectations.”
No review comments provided
“They were very punctual, they arrived when they said they were going to, and the clean up at the end of each day was very good which all met or exceeded my expectations.”
“They do excellent work. They are very efficient. They stayed within the time limit they said they would finish.”
“I was most satisfied with the workmanship.”
“Anyone looking to upgrade their bath, needs to request Cloud Kennedy. He is so knowledgeable, a great listener, and guides you to great choices. He did this for me while keeping my budget in mind and calling out if I was going over... yet the choice was still mine. I couldn't have been happier to have Cloud as 'my guy'.”
“I would like to recognize the foreman of the job for his exceptional service. He was very efficient.”
“They met all my expectations”
“The entire crew was awesome! They were all helpful and great to work with.”
“Sam and Dave were great.”
“Our shower and tub look great.”
“Shawn Grisholt”
No review comments provided
“I would like to recognize Dave B. for his exceptional service!”
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“The best part was the scheduling and when the installers did the work. The installers that came out were always on time and they were very respectful of us and our household.”
“They met my expectations in all areas.”
“I would recommend the guys at Metropolitan Bath & Tile that completed my project, but it's been a while, I can't remember their names.”
“I would like to recognize Charlene for her exceptional service.”
“The overall experience was excellent. They were very professional, we were very satisfied, and we are enjoying our new powder room!”
“I found the company to be very good and the workers were outstanding.”
“Charlene was an amazing designer, and Pat and Chris were phenomenal technicians. Their work was impeccable.”
No review comments provided
“They met my expectations with their quality of work. It looks beautiful.”
“They met and exceeded all of my expectations. It has been a year since it was done and it still looks great. They have fixed any and all issues and are actually coming back out next week to work on some things.”
“I would like to recognize Eric, the crew foreman for his exceptional service.”
“They exceeded in all of it.”
“I would like to recognize the crew members.”
No review comments provided
“They exceeded my expectations when I walked in the show room and it took very little time to make a decision. I was out of there in a fast manner thanks to their exceptional help.”
“I would like to recognize the estimator for his exceptional service. Also, going into the office, the girls were very professional, taking me through all of the materials and all of that.”
No review comments provided
“I would recognize Aaron, the original installer, for his exceptional service.”
“You started with high pressure sales tactics in the salesroom. I have renovated and remodeled five other bathrooms since I have been a home owner. They are supposed to work together, and in the end there was a problem. They actually came up with a solution to the problem. I think they just got lucky. I could not recommend them at this point.”
“I would like to recognize Ray for his exceptional service. He did a really good job of trying to keep me in the loop with the scheduling issues.”
“David the installer, was really good and professional.”
No review comments provided
“I would recognize the installer for the tile work for his exceptional service.”
“I would like to recognize Jim, my single work crew member for his exceptional service. Jim deserves a gold watch. I have a great deal of respect for Jim and his craftsmanship. He was the best.”
“They were very professional, had great workmanship and were a pleasure to work it”
“I would like to recognize Richard for exceptional service.”
“Great workmanship and quality people that installed so I felt confident the job would get done.”
“I would like to recognize everybody we were involved with. They did a great job. The gentleman that came out to survey the bathroom and the people in the showroom. Ray called to make sure we had everything. David, the technician that did the work, was outstanding.”
“They didn't meet or exceed my expectations.”
“The workman who came out to do the job was outstanding.”
“quality and choices of materials, quality of execution and attention to detail, attitude and energy of professionals onsite, respect for our property and security, care to protect the existing heated tile floor and re-grout that where needed, buff out of minor damage done to tub surface by mirror glass shards, outstanding partnership with Dulles Glass on the shower door. Passion and dedication to providing a superb customer experience and result. We are delighted not only with the value this adds to our home, but the tremendous pleasure we have with the resulting master bath. We think of it now as our 'Spa'!”
No review comments provided
“I would like to recognize Mike. He was the lead installer.”
“Metropolitan Bath and Tile's work was done quickly and professionally, and I love my bathroom.”
“I would like to recognize Derek for his exceptional service.”
“I would like to recognize everyone because I thought they all were very good. I would especially like to mention the person who did the drywall because he was excellent.”
“The people were very professional, courteous, and performed their service superbly.”
“Metropolitan Bath and Tile did an excellent job. They did everything I wanted to have done!”
“The two workers who did our bathroom were excellent. We had a lot of work done, and they were the best as far as keeping us informed and keeping the site clean. They even sent me pictures. It was excellent.”
“Beautiful quality of the work in my bathroom.”
“The tile work exceeded my expectations.”
“I think that everyone that I worked with is exceptional.”
No review comments provided
No review comments provided
“They met my expectations because the people in the showroom did a really good job of showing me the materials and that was good. The estimator also gave me some good advice when he came to do the estimate.”
“I would like to recognize the designer for guiding me in a incredible way. Bill is a awesome person to have in my house for 5 weeks. Bill did exceptionable work in my bathroom. The sales person did a great job on the front end.”
“Our estimate was wrong and the project took four and a half months to get finished. It was just screwed up. I would not recommend Metropolitan Bath and Tile to anyone.”
“The guy who did the installation was great.”
“They never exceeded my expectations.”
“I think the mechanics on the job were really good. I do not know their names though.”
“They met our expectations.”
“They did everything exactly the way it was described to me before they started the work, step by step.”
“I would like to recognize the two workmen. I do not remember their names. They are super outstanding. I was extremely pleased with the entire thing. The two guys that did the work, did everything from cutting off old clogged pipes, the putting on the new marble tops. Everything was just excellent. They are to be commended.”
“I was looking for a shower refresh and due to Andrew's conscious, it ended up being a master bath rebuild and with the quality of work it will end up being a bathroom that will last for 20 years!”
“The job is beautiful and much fancier than I expected. The guy had to work around leaving some of the tile and he did a great job.”
“The workers were really good an very professional. The only issue was the handoff to the glass company.”
“My technician Mike and the other one that came were both fantastic.”
