Integrity Home Pro
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Integrity Home Pro has received 4.5 out of 5 stars based on 141 customer surveys.
5
93
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39
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4th year as a Best Pick Call
"We want working with Integrity Home Pro to be the best experience you have ever had with a contractor. We are built on the Golden Rule, and we continue to stand on it: 'Do unto others as you would have them do to you.'"

Danny Peterson | President
Company Information
Services Offered
Integrity Home Pro is a full-service home improvement company that serves residential customers. In addition to a wide variety of home remodeling services, the company performs full kitchen and bathroom remodels, including the installation of countertops, custom cabinetry, flooring, and acrylic walls. Integrity Home Pro offers free estimates and uses kitchen design software to create design perspectives. The company also offers deck construction and basement remodeling as well as siding, roof, window, door, and gutter replacement.
Warranty
The company offers a transferable ten-year labor warranty on all replacement services.
Company History
Integrity Home Pro was founded in 2003.
Employee Information
Crews wear uniforms and undergo background checks and drug testing.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
2400 Kemp Way
Bowie, MD 20715
Hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
Closed
Sun
Closed
Licenses
MHIC# 136556

Compiled Score:

Integrity Home Pro has received 4.5 out of 5 stars based on 141 customer surveys.
5
93
4
39
3
3
2
4
1
2
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
09/12/2019

“Tara, the receptionist, was courteous and helpful every time I called.”

Review by
08/28/2019

“I would like to recognize Danny, the gentleman that came out first. Also, the guy who did the installation was fabulous. He came back about 6 to 8 weeks later to retighten something for us.”

Review by
08/05/2019

No review comments provided

Review by
06/26/2019

“Shawn Hale, Raul Gonzalez, Tera Ingwersen”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/25/2019

“Very happy with the finished product.”

Review by
06/24/2019

“Everything went as I hoped it would.”

Review by
06/24/2019

“I would recognize David.”

Review by
06/24/2019

“I would like to recognize Raul for his exceptional service. He was very committed.”

Review by
06/24/2019

“Taira”

Review by
06/22/2019

“I would like to recognize Danny Peterson for his exceptional service. He lives up to the name of the company and goes above and beyond the call of duty.”

Review by
06/21/2019

“I would like to recognize Robbie the site lead for his exceptional service.”

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

“Robbie and his crew were able to come up with good solutions in a timely manner when problems arose.”

Review by
06/19/2019

“Alfonso and Delonta were respective, non-intrusive, and willing to answer all questions, and not watching the clock. Stayed later a few afternoons to get as much done as possible. Did an excellent job on laying the floor.”

Review by
06/14/2019

“Danny was very easy to work with.”

Review by
06/14/2019

“Jay, Kenny, and Danny”

Review by
06/14/2019

No review comments provided

Review by
10/10/2018

“Danny was receptive and worked to resolve issues we had with subcontractors to our satisfaction.”

Review by
09/28/2018

“Integrity Home Pro met and exceeded my expectations because there was one time when the workers did not show up as expected. I thought they would push the date back but instead, they showed up later and finished the work that evening. It was a good effort by the workers.”

Review by
09/28/2018

“They did a very nice job, overall. We're very happy with what they did.”

Review by
09/28/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
09/17/2018

“I was most satisfied with the quality of the work, the politeness and friendliness of the workers, especially Danny. I really enjoyed having them here and felt comfortable having them in my house. Everyone was very pleasant.”

Review by
09/17/2018

“Overall quality of work and staff's responsiveness to our needs.”

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/14/2018

“They met all of my expectations.”

Review by
09/12/2018

“A problem developed after a project was completed. A bathroom remodel. It was taken care of quickly and as it was still under warranty, there was no charge.”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“Rapid response to repair several projects previously completed by Integrity.”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“The Hispanic guy who loves to sign was great. Arrived on time, did his work professionally, and also cleaned his work area at days end.”

Review by
10/30/2017

“They did a whole remodel of my first floor—kitchen, half bath, living room, staircase—and put in some windows. The owner is very nice, Danny; I did like working with him. The majority of the issues I had, ended up being somewhat resolved. The things that they did well, they did really well. The things that were screwed up, were screwed up. The shortcuts, lack of communication between the employees, not showing up when they said they were going to, made it a negative experience. They left garbage in my garage for two weeks, and they screwed up a staircase that ended up having to be ripped out and rebuilt. I have crown molding that didn’t match up; you can see seams, baseboard stuff. They just used some cheaper stuff—I was expecting a little bit more high end finishes, but didn’t get that. I'd give them a D. We left amicably, but I wouldn’t use Integrity again.”

Review by
10/09/2017

“They redid a bathroom in our home, which was a total redo. They had to rip out and go down to the studs. I would say my overall experience was an A.”

Review by
10/09/2017

“They did good work, they were timely, and they were reasonably priced. It was remodeling two bathrooms. I would say they deserve an A.”

Review by
10/09/2017

“It was good. They did remodeling for us. We give them an A. The work was good. They did a good job.”

Review by
10/09/2017

No review comments provided

Review by
10/09/2017

No review comments provided

Review by
10/09/2017

“The team that was here communicated very well with us, and they were very knowledgeable. They were just very punctual. They only did the bathroom for us. Overall, I’d say a B+ is the grade for them.”

Review by
10/09/2017

“Their responsiveness, customer service, their follow up, and the conscientiousness made it positive. They were just very easy to work with. We had a bathroom updated. It wasn’t like a full remodel. I would probably give them a B+ for my entire experience. The issue was that they were great with communication and very punctual. Customer service was outstanding, but the actual work that was performed was OK. They took longer than expected to complete—not a whole lot, just a little bit. When it was finished, there were some details that, if I had done it myself, that wouldn’t have happened. Things were just not quite to my standard, but it was good enough.”

Review by
09/26/2017

“They did good quality work. The people were nice. They were there, and they were pleasant to be around and talk with. We had two bathrooms updated, a master bath and a hall bath. I'd give them an A+. The only problem we had was there was an odd take from one of the new spigots that they put in, one of the new water lines. They never really got back. They were going to change the line out and never really got back to us on that. Then there was the shower, the tub—it’s metal instead of plastic, it’s some type of metal, and it kind of creaks when you step on it. They were supposed to get back to us on that. They never did. Other than that, it was A+. I'd give them an A+, just with those two qualifiers, getting back to us and coming up with some solution, at least for the water.”

Review by
09/26/2017

“The workers were very experienced, very professional in their work, and just a happy kind of group. They remodeled two bathrooms. I would give Integrity Home Pro an A for the overall experience.”

Review by
09/26/2017

“Integrity Home Pro did high quality work which was done on time within budget. We had bathroom vents, vented out through our roof. I would give them an A+.”

Review by
09/26/2017

No review comments provided

Review by
09/26/2017

No review comments provided

Review by
09/25/2017

“They are outstanding. They are wonderful to work with. I have worked with them at least six times. They've done great work, and I’m going to be calling them soon this week. I have recommended them.”

Review by
09/25/2017

“The work they provided for me was bathroom remodeling. I would rate my overall experience as B. Punctuality was a problem, but the work was done.”

Review by
09/25/2017

“They've done bathroom remodeling and, also, guttering and replacement windows. My overall experience B.”

Review by
09/21/2017

“The prices are really great. Everything was done on time and perfectly well. We had no issues. They did an extension of our laundry room and a first floor remodel, including a brand new kitchen. They did electrical for us too. It took three weeks. I'd give them A+. Customer service was phenomenal. I actually just called them to come back to do another project. I’ve already recommended three people to them.”

Review by
09/21/2017

“There was a lot of lack of communication between my salespeople to the actual subcontractors who came in to do the work. A lot of things that I thought would have been taken care of, were not. I actually had to go in to speak to with the owner about the stuff that has occurred during the process of our getting our renovations done in our home. We were having two bathrooms renovated. At the end of the day, as far as the work that was done, we were pleased with it. It was just the experience itself that was horrible. I’ll go with a B grade. They had to bring in another subcontractor to finish up the work that the first subcontractor didn’t do too well. By the second half of the contract, everything went pretty well. It was just the first half. They were always here on time. The contractors that came in to do the work were very knowledgeable about what they did. I won’t recommend them, this being the first time I’ve ever had my home renovated, just because of the experience not being a positive experience. It was just such a headache to get the process done.”

Review by
09/19/2017

“They remodeled the sink and cabinet area in my master bath. I felt very comfortable to the point where I trusted them to conduct the work without me at home, and that just felt right. When something didn’t look quite right after, they came back right away and made the adjustments that I was hoping for. I would give Integrity an A.”

Review by
09/19/2017

“They put windows in. We got all new windows with them. They fixed a problem in the master bathroom. They had to fix the shower and retile. They did a fantastic job. I think they stand by their work. If you’re not satisfied, they redo it until you are satisfied. Overall, I'd definitely give Integrity A+.”

Review by
11/21/2016

“They did a kitchen remodel and bathroom remodel. I’d give them a B for my overall experience. I guess my dislike would be the delay in the installation of windows.”

Review by
11/21/2016

“They’re not done yet. They did an entire addition, kitchen renovation, and bathroom/mudroom addition. Overall, I’d give them a B. The quality of work is very good.”

Review by
11/10/2016

“It was a small job, but they did a great job. It was fantastic. They were very professional. I'd give them an A+. I have no complaints. ”

Review by
11/03/2016

“They generally do decent, good work. They show up on time. I’ve used them before for other projects and they’re reliable. They installed new flooring and new countertops. I’d grade them an A. ”

Review by
11/03/2016

“They did two jobs for me at two different times. They were prompt, efficient, and they did exactly what they said they were going to do. They did my upstairs bathroom. Overall, I’d give them A+ rating. ”

Review by
10/26/2016

“They installed a living area with a bathroom. They did what they said they were going to do and they did it on time. They did follow ups, called, and checked. Overall, I’d give them an A. I would recommend them. That’s easy.”

Review by
10/26/2016

“They remodeled two bathrooms and it was very positive. I liked the professionalism, the way they cleaned up, and the way we negotiated the price. It was very good. I would grade my overall experience with them as an A. I have already recommended them.”

Review by
10/26/2016

“We had a couple of projects done. We had them refurbish the bathroom and replace shingles on the roof. As their name suggested, there was definitely integrity in the work they did and the callbacks. They listened to the customer. I'd give them an A+.”

Review by
10/26/2016

“They did a remodel for me. It was a very positive experience.”

Review by
10/26/2016

“They did excellent work for us on the kitchen, but it’s still not finished.”

Review by
10/26/2016

“They did a remodel for us.”

Review by
10/26/2016

“They worked on my shower. The main fellows that did the work were very nice, friendly, and engaging. I would give my overall experience a grade of B+. I had to remind them that I didn’t want dust going all over and I had to watch that. They did a lot of drilling, so there was a lot of dust.”

Review by
10/26/2016

“They did a basement remodel. The quality of work and just getting things done right the first time is why my experience with them was neutral. They had to come back and fix things repeatedly that were not done right the first time. The was just kind of the nature of the thing. In the end they did make it right. Overall, I’d give them a D+/C.”

Review by
02/15/2016

“We've used Integrity a couple of times. They do a good job, and they do what they say they're going to do. Along with the roof, they remodeled the bathroom here in the hallway too. I would recommend them. I'd rate them as an A.”

Review by
02/15/2016

“It was positive.”

Review by
02/11/2016

“I had an outstanding experience with Integrity Home Pro.”

Review by
02/11/2016

“That was about three years ago. I'd give them an A.”

Review by
02/11/2016

“It was a while ago. They replaced a skylight and put in a pocket door in a powder room. The cleanup was excellent. They did a very good job. I would recommend the company to family and friends. I'd give them an A.”

Review by
02/11/2016

“I only used them once and that was years ago. I didn't own the house; the landlord set it up. I would recommend the company to family and friends. I'd give them a B.”

Review by
02/11/2016

“It was positive.”

Review by
02/11/2016

“It was positive.”

Review by
02/11/2016

“It was positive.”

Review by
02/08/2016

“We were happy.”

Review by
02/08/2016

“I'd give them an A.”

Review by
02/08/2016

“They replaced the wood paneling on my front porch. I'd give them an A, definitely. They were great.”

Review by
02/08/2016

“They did a good job, and I didn't have any problems. I would give the company an A grade.”

Review by
02/08/2016

“They put in a basement window. I've used them before. They just did a good job. I would grade them as an A.”

Review by
02/08/2016

“The gentleman who represented the company—who didn't do the work but came out there—was very thorough in what he did. When he came out and showed me where the water leaks were, I was very impressed with him. I'd give the company an A grade.”

Review by
02/08/2016

“They just had to—we had some wind damage on one of the sides of the house and they had to fix that. They were recommended from when we'd purchased the house back in 2005. I'd give them an A. Everything was very pleasant. The price point was a little high, but at this point you get what you pay for.”

Review by
02/08/2016

“I would rate them very highly—they're the best. They did just one job for me. I called them for another job at one time, and they came all the way out, examined it, told me what to do, and said that I shouldn't have to pay anybody to do it. I would have paid for the work, but the guy was very honest, and that's why I would call them again.”

Review by
02/08/2016

“It was positive.”

Review by
02/08/2016

“I would never hire them again, nor would my friend they also did work for. On my friend's townhome, they had to come back numerous times to properly fix the roof they installed. They were putting vents in my bathroom. They didn't install the vents on the roof correctly. Water leaked. I have to repair my bathroom ceiling now. They had to come back three times just to get it not to leak, and now I'm stuck with repairing my ceiling. I would never use them again. I would give them a ‘Poor.’ They're very nice on the phone, but they had to come back time and time again to get it fixed properly. They still didn't fix the damage to my bathroom ceiling from the leakage.”

Review by
02/04/2016

“The gentleman that came out to do the work was very honest. They got the job done in a timely manner, were very clean about it, and did a good job. They replaced a skylight for us. I would recommend them to friends and neighbors. I'd give them an A.”

Review by
02/04/2016

“I'd give them an A+.”

Review by
02/04/2016

“Integrity Home Pro was fine. I had no problem with that company.”

Review by
02/04/2016

“It was positive.”

Review by
02/04/2016

“It was positive.”

Review by
02/03/2016

“I had a fantastic experience.”

Review by
02/03/2016

“They did the work as planned. I had no issues with them. They replaced an attic fan for me. It was a couple years ago. I'd give them an A.”

Review by
02/03/2016

“The workmanship was good. The personality of the owner, he's always very accommodating and always coming to oversee that everything is being done efficiently and the way that it should be. He's always willing to help out in any way that he can in getting the price just right so that's always good. I had some storm damage actually from one of the hurricanes. I believe that's what that was from at the time. It was a complete overhaul on one side of the house. At this point, I would give them an A.”

Review by
02/03/2016

“It was positive.”

Review by
02/03/2016

“It was positive.”

Review by
02/03/2016

“It was positive.”

Review by
01/12/2016

“The overall service was good.”

Review by
01/12/2016

“They were very good. The work was very high quality. I only had one worker here but he was very professional. He did a pretty nice job. They cleaned up afterward. I had wood surrounds put around my windows. This was interior work. I used to work with a woman who knows the family and she highly recommended them. I would recommend them. I would rate them an A+.”

Review by
01/12/2016

“We really liked them a lot. They were proactive. They show up with the parts that were required. They were friendly and reasonable in price, and they had integrity. They replaced a patio door and repaired our sink. They did plumbing work in a kitchen. They were a reference from our daughter's school. I would recommend them and grade them as an A.”

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