Integrity Home Pro
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Integrity Home Pro has received 4.6 out of 5 stars based on 107 customer surveys.
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3rd year as a Best Pick Call
"We want working with Integrity Home Pro to be the best experience you have ever had with a contractor. We are built on the Golden Rule, and we continue to stand on it—'Do unto others as you would have them do to you.'"

Danny Peterson | President
Company Information
Services Offered
Integrity Home Pro is a full-service home improvement company that serves residential customers. In addition to a wide variety of home remodeling services, the company performs full kitchen and bathroom remodels, including the installation of countertops, custom cabinetry, flooring, and acrylic walls. Integrity Home Pro offers free estimates and uses kitchen design software to create design perspectives.
Warranty
The company offers a transferable ten-year labor warranty on all replacement services.
Company History
Integrity Home Pro was founded in 2003.
Employee Information
Crews wear uniforms and undergo background checks and drug testing.
Licenses
MHIC #121945
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

Integrity Home Pro has received 4.6 out of 5 stars based on 107 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/30/2017

“They did a whole remodel of my first floor—kitchen, half bath, living room, staircase—and put in some windows. The owner is very nice, Danny; I did like working with him. The majority of the issues I had, ended up being somewhat resolved. The things that they did well, they did really well. The things that were screwed up, were screwed up. The shortcuts, lack of communication between the employees, not showing up when they said they were going to, made it a negative experience. They left garbage in my garage for two weeks, and they screwed up a staircase that ended up having to be ripped out and rebuilt. I have crown molding that didn’t match up; you can see seams, baseboard stuff. They just used some cheaper stuff—I was expecting a little bit more high end finishes, but didn’t get that. I'd give them a D. We left amicably, but I wouldn’t use Integrity again.”

Review by
10/09/2017

“Their responsiveness, customer service, their follow up, and the conscientiousness made it positive. They were just very easy to work with. We had a bathroom updated. It wasn’t like a full remodel. I would probably give them a B+ for my entire experience. The issue was that they were great with communication and very punctual. Customer service was outstanding, but the actual work that was performed was OK. They took longer than expected to complete—not a whole lot, just a little bit. When it was finished, there were some details that, if I had done it myself, that wouldn’t have happened. Things were just not quite to my standard, but it was good enough.”

Review by
10/09/2017

“The team that was here communicated very well with us, and they were very knowledgeable. They were just very punctual. They only did the bathroom for us. Overall, I’d say a B+ is the grade for them.”

Review by
10/09/2017

“They redid a bathroom in our home, which was a total redo. They had to rip out and go down to the studs. I would say my overall experience was an A.”

Review by
10/09/2017

“They did good work, they were timely, and they were reasonably priced. It was remodeling two bathrooms. I would say they deserve an A.”

Review by
10/09/2017

“It was good. They did remodeling for us. We give them an A. The work was good. They did a good job.”

Review by
10/09/2017

No review comments provided

Review by
10/09/2017

No review comments provided

Review by
09/26/2017

No review comments provided

Review by
09/26/2017

No review comments provided

Review by
09/26/2017

“The workers were very experienced, very professional in their work, and just a happy kind of group. They remodeled two bathrooms. I would give Integrity Home Pro an A for the overall experience.”

Review by
09/26/2017

“Integrity Home Pro did high quality work which was done on time within budget. We had bathroom vents, vented out through our roof. I would give them an A+.”

Review by
09/26/2017

“They did good quality work. The people were nice. They were there, and they were pleasant to be around and talk with. We had two bathrooms updated, a master bath and a hall bath. I'd give them an A+. The only problem we had was there was an odd take from one of the new spigots that they put in, one of the new water lines. They never really got back. They were going to change the line out and never really got back to us on that. Then there was the shower, the tub—it’s metal instead of plastic, it’s some type of metal, and it kind of creaks when you step on it. They were supposed to get back to us on that. They never did. Other than that, it was A+. I'd give them an A+, just with those two qualifiers, getting back to us and coming up with some solution, at least for the water.”

Review by
09/25/2017

“They are outstanding. They are wonderful to work with. I have worked with them at least six times. They've done great work, and I’m going to be calling them soon this week. I have recommended them.”

Review by
09/25/2017

“The work they provided for me was bathroom remodeling. I would rate my overall experience as B. Punctuality was a problem, but the work was done.”

Review by
09/25/2017

“They've done bathroom remodeling and, also, guttering and replacement windows. My overall experience B.”

Review by
09/21/2017

“There was a lot of lack of communication between my salespeople to the actual subcontractors who came in to do the work. A lot of things that I thought would have been taken care of, were not. I actually had to go in to speak to with the owner about the stuff that has occurred during the process of our getting our renovations done in our home. We were having two bathrooms renovated. At the end of the day, as far as the work that was done, we were pleased with it. It was just the experience itself that was horrible. I’ll go with a B grade. They had to bring in another subcontractor to finish up the work that the first subcontractor didn’t do too well. By the second half of the contract, everything went pretty well. It was just the first half. They were always here on time. The contractors that came in to do the work were very knowledgeable about what they did. I won’t recommend them, this being the first time I’ve ever had my home renovated, just because of the experience not being a positive experience. It was just such a headache to get the process done.”

Review by
09/21/2017

“The prices are really great. Everything was done on time and perfectly well. We had no issues. They did an extension of our laundry room and a first floor remodel, including a brand new kitchen. They did electrical for us too. It took three weeks. I'd give them A+. Customer service was phenomenal. I actually just called them to come back to do another project. I’ve already recommended three people to them.”

Review by
09/19/2017

“They remodeled the sink and cabinet area in my master bath. I felt very comfortable to the point where I trusted them to conduct the work without me at home, and that just felt right. When something didn’t look quite right after, they came back right away and made the adjustments that I was hoping for. I would give Integrity an A.”

Review by
09/19/2017

“They put windows in. We got all new windows with them. They fixed a problem in the master bathroom. They had to fix the shower and retile. They did a fantastic job. I think they stand by their work. If you’re not satisfied, they redo it until you are satisfied. Overall, I'd definitely give Integrity A+.”

Review by
11/21/2016

“They did a kitchen remodel and bathroom remodel. I’d give them a B for my overall experience. I guess my dislike would be the delay in the installation of windows.”

Review by
11/21/2016

“They’re not done yet. They did an entire addition, kitchen renovation, and bathroom/mudroom addition. Overall, I’d give them a B. The quality of work is very good.”

Review by
11/10/2016

“It was a small job, but they did a great job. It was fantastic. They were very professional. I'd give them an A+. I have no complaints. ”

Review by
11/03/2016

“They generally do decent, good work. They show up on time. I’ve used them before for other projects and they’re reliable. They installed new flooring and new countertops. I’d grade them an A. ”

Review by
11/03/2016

“They did two jobs for me at two different times. They were prompt, efficient, and they did exactly what they said they were going to do. They did my upstairs bathroom. Overall, I’d give them A+ rating. ”

Review by
10/26/2016

“They installed a living area with a bathroom. They did what they said they were going to do and they did it on time. They did follow ups, called, and checked. Overall, I’d give them an A. I would recommend them. That’s easy.”

Review by
10/26/2016

“They remodeled two bathrooms and it was very positive. I liked the professionalism, the way they cleaned up, and the way we negotiated the price. It was very good. I would grade my overall experience with them as an A. I have already recommended them.”

Review by
10/26/2016

“We had a couple of projects done. We had them refurbish the bathroom and replace shingles on the roof. As their name suggested, there was definitely integrity in the work they did and the callbacks. They listened to the customer. I'd give them an A+.”

Review by
10/26/2016

“They did a basement remodel. The quality of work and just getting things done right the first time is why my experience with them was neutral. They had to come back and fix things repeatedly that were not done right the first time. The was just kind of the nature of the thing. In the end they did make it right. Overall, I’d give them a D+/C.”

Review by
10/26/2016

“They worked on my shower. The main fellows that did the work were very nice, friendly, and engaging. I would give my overall experience a grade of B+. I had to remind them that I didn’t want dust going all over and I had to watch that. They did a lot of drilling, so there was a lot of dust.”

Review by
10/26/2016

“They did a remodel for me. It was a very positive experience.”

Review by
10/26/2016

“They did excellent work for us on the kitchen, but it’s still not finished.”

Review by
10/26/2016

“They did a remodel for us.”

Review by
02/15/2016

“It was positive.”

Review by
02/15/2016

“We've used Integrity a couple of times. They do a good job, and they do what they say they're going to do. Along with the roof, they remodeled the bathroom here in the hallway too. I would recommend them. I'd rate them as an A.”

Review by
02/11/2016

“It was a while ago. They replaced a skylight and put in a pocket door in a powder room. The cleanup was excellent. They did a very good job. I would recommend the company to family and friends. I'd give them an A.”

Review by
02/11/2016

“I only used them once and that was years ago. I didn't own the house; the landlord set it up. I would recommend the company to family and friends. I'd give them a B.”

Review by
02/11/2016

“It was positive.”

Review by
02/11/2016

“I had an outstanding experience with Integrity Home Pro.”

Review by
02/11/2016

“That was about three years ago. I'd give them an A.”

Review by
02/11/2016

“It was positive.”

Review by
02/11/2016

“It was positive.”

Review by
02/08/2016

“We were happy.”

Review by
02/08/2016

“It was positive.”

Review by
02/08/2016

“They replaced the wood paneling on my front porch. I'd give them an A, definitely. They were great.”

Review by
02/08/2016

“They did a good job, and I didn't have any problems. I would give the company an A grade.”

Review by
02/08/2016

“I'd give them an A.”

Review by
02/08/2016

“They put in a basement window. I've used them before. They just did a good job. I would grade them as an A.”

Review by
02/08/2016

“The gentleman who represented the company—who didn't do the work but came out there—was very thorough in what he did. When he came out and showed me where the water leaks were, I was very impressed with him. I'd give the company an A grade.”

Review by
02/08/2016

“They just had to—we had some wind damage on one of the sides of the house and they had to fix that. They were recommended from when we'd purchased the house back in 2005. I'd give them an A. Everything was very pleasant. The price point was a little high, but at this point you get what you pay for.”

Review by
02/08/2016

“I would rate them very highly—they're the best. They did just one job for me. I called them for another job at one time, and they came all the way out, examined it, told me what to do, and said that I shouldn't have to pay anybody to do it. I would have paid for the work, but the guy was very honest, and that's why I would call them again.”

Review by
02/08/2016

“I would never hire them again, nor would my friend they also did work for. On my friend's townhome, they had to come back numerous times to properly fix the roof they installed. They were putting vents in my bathroom. They didn't install the vents on the roof correctly. Water leaked. I have to repair my bathroom ceiling now. They had to come back three times just to get it not to leak, and now I'm stuck with repairing my ceiling. I would never use them again. I would give them a ‘Poor.’ They're very nice on the phone, but they had to come back time and time again to get it fixed properly. They still didn't fix the damage to my bathroom ceiling from the leakage.”

Review by
02/04/2016

“The gentleman that came out to do the work was very honest. They got the job done in a timely manner, were very clean about it, and did a good job. They replaced a skylight for us. I would recommend them to friends and neighbors. I'd give them an A.”

Review by
02/04/2016

“It was positive.”

Review by
02/04/2016

“I'd give them an A+.”

Review by
02/04/2016

“Integrity Home Pro was fine. I had no problem with that company.”

Review by
02/04/2016

“It was positive.”

Review by
02/03/2016

“It was positive.”

Review by
02/03/2016

“It was positive.”

Review by
02/03/2016

“It was positive.”

Review by
02/03/2016

“I had a fantastic experience.”

Review by
02/03/2016

“They did the work as planned. I had no issues with them. They replaced an attic fan for me. It was a couple years ago. I'd give them an A.”

Review by
02/03/2016

“The workmanship was good. The personality of the owner, he's always very accommodating and always coming to oversee that everything is being done efficiently and the way that it should be. He's always willing to help out in any way that he can in getting the price just right so that's always good. I had some storm damage actually from one of the hurricanes. I believe that's what that was from at the time. It was a complete overhaul on one side of the house. At this point, I would give them an A.”

Review by
01/12/2016

“I've been dealing with them for years. Danny is real good about customer service. Anything that goes wrong, he'll come out and fix it. He's really personable too. The last job they did was a kitchen counter. He contracts some of his work out and the countertops was one of them. I had to have them come back out because they did some sloppy work with the granite and stuff like that. There were gaps. I was real unhappy with the work that the contractors did. I asked Danny to come out and supervise it. I just didn't care for the workers that he had contracted. They're a B.”

Review by
01/12/2016

“They were very good. The work was very high quality. I only had one worker here but he was very professional. He did a pretty nice job. They cleaned up afterward. I had wood surrounds put around my windows. This was interior work. I used to work with a woman who knows the family and she highly recommended them. I would recommend them. I would rate them an A+.”

Review by
01/12/2016

“We really liked them a lot. They were proactive. They show up with the parts that were required. They were friendly and reasonable in price, and they had integrity. They replaced a patio door and repaired our sink. They did plumbing work in a kitchen. They were a reference from our daughter's school. I would recommend them and grade them as an A.”

Review by
01/12/2016

“They installed a new bathtub. They were courteous and on time, and they did the job OK. Everything is working fine. I would recommend that others use them. They get an A.”

Review by
01/12/2016

“They made an effort to get back and finish as soon as they could. They did a bathroom remodel. The cleanup was good. They were recommended to me, and I would recommend them as well. I’d rate them as an A.”

Review by
01/12/2016

“They were very personable. It was exactly what we expected of them. They did a kitchen renovation. I think the company was a referral from a friend, and I would refer them as well. I would give them an A.”

Review by
01/12/2016

“The overall service was good.”

Review by
01/07/2016

“They did a good job. There was something they came back to fix. The only negative part is that they quoted me one price and then they tried to upcharge me without letting me know anything. They remodeled the bathroom. I would say they're a B.”

Review by
01/07/2016

“I like their honesty up front. If something went wrong, they would come back and fix it. I chose them because they were recommended. They did the railings on the porch. I would rate them as an A.”

Review by
01/07/2016

“They did doors, roofs and siding. They did kitchen remodeling. I didn't choose them for a reason but it works. They get an A.”

Review by
01/07/2016

“They were very customer service friendly, and we liked their sales rep. We did a bathroom remodel. They're an A+.”

Review by
01/07/2016

“This was a while back. They did a good job at a fair price and they did it quickly. They were repairing a window. I would rate them as an A.”

Review by
01/07/2016

“They were fine. I had no problem at all. They did the work quickly with good quality and I would have them back again. They replaced the trim around my windows and doors in the front of the house. They were solving a leak problem that I had. They seemed responsive for one thing. I would give them an A for no complaints.”

Review by
01/07/2016

“I've had them do several things for me. They did my roof, my siding and my kitchen. I liked that the crews get a background check and I can trust them in the house. They do an excellent job of the demo and cleaning up and walking you through every step of what they're doing. They're very professional. I think they were one of the few I had. They were at a reasonable price. Danny seemed very upfront and professional and thorough with his estimate so I went with them and didn't look back. I got them when I did my siding and my kitchen. I would probably rate them as a B. I had an incident with one of their sub-contractors. I knock them for that a little bit but not much.”

Review by
01/07/2016

“Integrity Home Pro did a great job—everything was perfect. The guy that came out to do the service was very personable. He gave me a quote, and he stayed within the quote. He was flexible about making the pieces fit. He was very good. He came when he said he was going to come, and he was efficient. He took out an old dishwasher and installed a new dishwasher. He removed a kitchen faucet and a sink, and he put in a new faucet and a sink. It was a lot of plumbing stuff. They're a grade-A company to me.”

Review by
01/07/2016

“They're really good people. They do good work. They made sure that we understood everything what was happening. They were through the process very efficiently and well. They made sure that we were at ease with all of our concerns and everything. They were good guys. They did a repair on some gutters that were damaged. They added a leaf cover for our gutter. They did roofing. They replaced our roof. They did a kitchen upgrade. I would give them an A rating.”

Review by
01/07/2016

“I'm still waiting for them to complete the work. I had a couple of experiences with them that were stellar and great. This last job they did for me, it didn't go so well so they're supposed to come back and do some further repairs. It was a front door repair of rotted wood. They were just very thorough. They came and checked it out and did a couple of things and didn't charge me for it. They were just real helpful about it. I would say they're a B.”

Review by
12/14/2015

“The owner lived up to the name of the company. They run the operation with integrity, and they make sure the work is done properly. They're very clear in communication, and they meet deadlines. He's just a good guy to work with. He has done multiple things over the years. He did some roof work, a bathroom renovation, and some other things here and there. I heard about them from a personal referral through a family member. They get an A from me.”

Review by
12/14/2015

“They came out. They did some work. They were efficient and that was good. We were satisfied with the job they did. We called them out to price painting the exterior of the house. We asked them to break down the quote so we could see what's behind the total figure of the price. They gave us a nasty email about it and didn't give us the breakdown. We decided not to go through the back-and-forth with them but that was already a couple of emails in the process when they responded. We decided we wouldn't deal with them anymore because if you're a professional contractor, why didn't they break down the price. We had a leak in our basement so they located the leak, repaired the pipe, replaced the floors and cut out the mildew piece of wall and plaster that back. That's what they did for completion. We think the job was good. The finish on the drywall wasn't as smooth as it could be. They were fast. That was good. I would give them a B for the work that they did.”

Review by
12/14/2015

“I used them because my parents had a good experience with them. I have no issues with them. It wasn't a huge job. They replaced my front column and rewrapped my headers on my porch. They were very prompt with follow-up. I used them because they're a local business. I would give them an A.”

Review by
12/14/2015

“They gave a good price, and they did the work well. They did our kitchen. We had some work done in converting a stove from electric to gas, and then we also had them do the countertops. They were very receptive. They called right back, generally within a very short period of time, and Danny, the owner, is a great person to deal with. I’d give them an A rating.”

Review by
12/14/2015

“They were fast. They were efficient. At one point, I had a problem after they left. They came right back and replaced it. No charge, no questions, no hassle. They did windows for me. They were double windows and they built up with steam. He just came out, he looked and he said 'Oh, I know what's wrong.' He sent people out and they just replaced them and I never heard a thing after that. It was great. They're an A grade.”

Review by
07/06/2015

“They were on time and if they didn't do it right the first time, they came back to make sure it was right. They've resealed some doors and windows, did the dryer vent—a couple of things. I guess I would recommend them. I'd go with probably a B+. They could get a better grade by doing it right the first time. But I will say, there was no argument—if it was still bad, they came right back and didn't ask any questions.”

Review by
07/06/2015

“I've had Integrity Home Pro do several things, and they have been very accommodating to anything. Their prices are very reasonable, and I've always had good work crews. They installed some windows most recently—seven windows. In the past, I had them put on a new roof, and they've done kitchen floors; they've done several things for me. They’re an A.”

Review by
07/01/2015

“The work they did was kind of subpar, and when I had them come back out to fix something afterward, they did not tell me how much it was going to cost until after they had done the work, and it was a lot more than I expected. They were unapologetic about that. They finished out a bathroom in my previously unfinished basement, and they installed some bannisters. The previous owners of my home had used them and recommended them. I guess I would give them a C-, although I won't use them again, so D might be more appropriate.”

Review by
06/30/2015

“They did a great job—they really did. It came out really nice. They showed up when they said they were going to show up, and they cleaned up after everything they did. They took out my tub and put in a shower. They put in a ceiling fan and lights and took my medicine cabinets. I had some cabinets that were hanging on the walls, and they hooked them into the walls again. They did a really nice job. I would give them an A. They did a great job.”

Review by
06/30/2015

“They did exactly what I wanted them to do. When I was talking about the remodeling, they saw my vision, and they made it a reality. I had a master bathroom remodeled—it was a full master suite remodel. The representatives just seemed down to earth and honest. When you're trying to find a good contractor, you want to make sure that it's somebody you feel like you can trust, so that's pretty much what made me want to deal with them. They’re definitely an A+.”

Review by
06/30/2015

“Integrity’s work was very well done. The head of the company was here many times to check on it and make sure things proceeded on schedule. He was very communicative, and everything he promised, they delivered. They renovated our bathroom to make it bigger. They did the flooring, walls, tile work, plumbing, and electrical—they did it all. I would give them an A because they were the best company we’ve used so far.”

Review by
06/30/2015

“It was great. Their name speaks for them. The kitchen is everything I expected. They did the entire kitchen. Overall, they did the job the way I wanted, and it turned out fantastic as far as I'm concerned. Basically, Danny came out, and I said, ‘OK, let's go with them.’ I would give them an A rating.”

Review by
06/30/2015

“They did a very good job. The crew was very friendly. I would give them an A. They did a very good job.”

Review by
06/29/2015

“They fixed the problem and that was it. I didn't have to worry about anything. I would rate them an A.”

Review by
06/29/2015

“Those that worked on it seemed very knowledgeable, and it was an easy process in terms of picking out fixtures and everything I needed for the space. They were recommended to me for another job—a window replacement job. I would give them an A.”

Review by
06/29/2015

“My experience with that organization has been that they will make things good, whatever it is—sometimes it takes a little while, but other than that, I've got no problems with it. I'd say they get a B.”

Review by
06/29/2015

“I recommend Integrity Home Pro. When they made a mistake, they fixed it immediately. They're nice people, and Danny's a good guy. They have my strong recommendation. They're professional and all that stuff.”

Review by
06/29/2015

“They delivered on what they promised, and the work was quality. They replaced a window in the bathroom, and I would say they get an A-.”

Review by
06/29/2015

“Their explanation in advance of the project of what I could expect helped justify the little bit higher price. They were referred to me. I'd give them an A.”

Review by
06/29/2015

“I had a fantastic experience with Integrity Home Pro. They bent over backward to make sure we got what we wanted. The bathroom is a little undersized in this house, and it was difficult to find the right shower fixtures. They reshaped some parts of the bathroom to make everything fit. We’re very pleased with everything they did. I would rate them higher than an A+.”

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