“Workers were all very friendly and nice. Final product is excellent. Would be 5 stars, except we had to sort out a lot of payment issues that were really the result of Raindango's poor record keeping.”
No review comments provided
“Tracy was a fantastic project manager! This tile and paint teams were also exceptional.”
“I would like to recognize Alan, Cole, and Mark for their exceptional service.”
“I walked into their facility, and I was the first walk in they ever had. They usually don't come out as far as they did, but they went above and beyond to help me out and get me what iI was looking for. I am considering using them to redo another part of my house as well. ”
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“Manuel. He did great work on carpentry and we wish we could have him do other things around our house!”
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“Every single person working for Raindango was a true craftsmen, responsible steward of our property and pleasant to work with. Raindango gave of numerous reasons to trust their expertise.”
“Very pleased with the way my bathroom remodel turned out.”
“Workmanship is very good, especially on flooring, paint, cabinetry and tile. Also, subcontracted stone countertops was very good. Overall, communication could have been a little better, but I would not hesitate to use Raindango again.”
“Design and workmanship were outstanding. They were flexible when I had a few change orders and those did not slow the project down.”
“The whole project met our expectations.”
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“Raindango Residential Services was very good at communicating and helping me manage the project from a distance.”
“I would like to recognize Marco for exceptional service.”
“The crew clean up daily, polite and skilled”
“Workers were all very friendly and nice. Final product is excellent. Would be 5 stars, except we had to sort out a lot of payment issues that were really the result of Raindango's poor record keeping.”
“No areas of service were exceeded.”
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“My experience with Raindango was a fiasco. My salesperson, David Valdez, was a good guy stuck in crazy mess of an organization. Ms. McNay was excellent at her job and customer service. If it weren't for her, I would have submitted this review to Yelp, Facebook, Angie's List and any other review site I could find. Owner Cole Lowry spent his time making excuses and trying to dodge his responsibilities - financial and otherwise. The first supervisor for our job didn't bother to communicate with us, and workers told me he didn't communicate with them either. One outcome was that he never told the tile setters what the design was supposed to be. This resulted in having to tear out all of the tile they laid, and redoing it. It also resulted in a design error that ultimately rendered our expensive shower door useless. Chris quit his job, and we got supervisor 2 who was never around, and acted impaired when he was here. I could go into mountains of detail that I documented, but suffice it to say that our 3 week remodel took 4 months, and then we had to have them back for repairs. I will never know how these clowns got the excellent reviews in the Best Picks.”
“The primary workers Marco and Juan were exceptional”
“I do not recall the names - but the crew that did the carpentry and painting was really great.”
“Workmanship is very good. workers are courteous and professional”
No review comments provided
No review comments provided
“am very pleased on how the job turned out especially when I had to select different kitchen cabinets. I would use them again and refer others to Raindango. In fact my sister-in-law referred them to me.”
“Overall very happy with the bathroom remodel and value for the money spent.”
“I'd worked with the company previously with an insurance claim. I was pleased with the staff and the quality of work. In between projects there was some staff changes due to Covid. The project manager we had worked with was no longer with the company and that made a huge difference. I originally had them in mind for multiple projects, but by the end of the last job, I won't be hiring them again. My project was made to feel high priority until the last stretch when I guess a higher value project took priority. I was left with a barely functional space wondering when they would finish the job before my deadline.”
“Installation of the french doors, and the refinishing of the cabinets in the kitchen.”
“The project manager who came to our house and quoted the project seemed like he was sharp and a good communicator, but that is not who was assigned to my project, and I regret not pushing back on this. One reason I hired them is that they had a project management system that I thought would keep the project organized and on track, but my project manager did not use it at all and communication was terrible. Did not meet my expectations, based on previous experience, of the service a general contracting firm normally provides.”
“Very professional work. Rebuilt inside after fire.”
“Tracy was a fantastic project manager! This tile and paint teams were also exceptional.”
No review comments provided
No review comments provided
“The work itself is lovely and I would still recommend them, but with the caveat that your schedule will slip and communication is not their strong suit.”
“My husband and I are very happy with the work and the quality and the workers have come back to fix anything needed.”
“We love the design work. We didn't have to provide much direction. They were able to come up with the design, given the space.”
“I would like to recognize Allen for his exceptional service.”
“I have already recommended them.”
“I would like to recognize Joell.”
“Good Company to work with.”
“The crews were trustworthy and great. The office staff were helpful, the plumber was wonderful and the consultant who helped draw up plans for the space at the beginning was wonderful.”
No review comments provided
No review comments provided
“I walked into their facility, and I was the first walk in they ever had. They usually don't come out as far as they did, but they went above and beyond to help me out and get me what iI was looking for. I am considering using them to redo another part of my house as well. ”
“I would like to recognize Alan Quintana for his exceptional service.”
“I would like to recognize Alan, Cole, and Mark for their exceptional service.”
“Tracy did a great job and communicated well. Thank you!”
“It's been over two years, so I don't even remember who I worked with.”
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“The company was good and the workers were great but the supervision was weak.”
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“Cole Lowry was great to work with as well as the entire crew.”
“Entire Raindango crew!”
“The Team at Raindango were great to work with...from the time I walked in with sales, then customer service , down to supervisors on our property...we were well informed. All questions and concerns were met with answers and (adjustments to the project) handled with professionalism. Thanx Raindango staff, our master & guest bathroom remodels, are simply beautiful! ”
“Tracy and Cole”
“Overall satisfied with the outcome and the value provided.”
“I would like to recognize Chris Shipley the project manager. He has been exceptional in communicating with me throughout the project.”
“The 2 carpenters, don't remember names”
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“I'd like to recognize Joell, she made selection choice easy.”
“Marco and Manuel do GREAT work. Chris was also very courteous and helpful.”
“Everyone was great, easy to work with and patient with indecisions!”
“Cole went above and beyond to make sure that I was receiving what I needed for my project. He scheduled a designer for us to work with, which was a service that surprisingly few others offered.”
No review comments provided
“Tracy the PM is very good at his job and communications”
“Joelle-great customer service & Tracy Stone, project manager & Eric, the Carpenter”
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No review comments provided
“Their tile guys was absolutely fantastic and his attention to detail was incredible.”
“Tracy Stone is a delight to work with. He's always professional, pleasant, and patient. He also returns phone messages in a timely manner.”
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“Underestimated materials, tried to charge more than the contracted amount and didn't finish the job. We ended up subcontracting the remainder ourselves rather than be subjected to their ethical problems. I would not recommend this company.”