Mr. Appliance of Sugar Land
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Mr. Appliance of Sugar Land has received 4.8 out of 5 stars based on 109 customer surveys conducted through GuildQuality.
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4
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1
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2
2nd year as a Best Pick Call
"At Mr. Appliance of Sugar Land, we are committed to helping you through the process of appliance repair. We offer speedy, efficient, and flexible appointments. As a family-owned-and-operated business, our customers come first. We promise to be fair and honest, and we strive to provide a seamless experience."

Marty Gillespie | Owner
Company Information
Services Offered
Mr. Appliance of Sugar Land provides diagnosis and repair services for all major appliances, including refrigerators, freezers, wine coolers, and ice makers; dishwashers and garbage disposals; gas and electric ovens and ranges; washing machines and dryers; and grills and outdoor appliances.
Warranty
The company offers a one-year warranty on parts and labor.
Company History
Mr. Appliance is family owned and operated and serves residential and commercial customers in Fort Bend County.
Distinctions
Owner Marty Gillespie is a certified National Appliance Service Technician and has received AC/C Tech training for small appliance service.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Missouri City, Richmond, Stafford, Sugar Land
Address
P.O. Box 56
Simonton, TX 77476
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Mr. Appliance of Sugar Land has received 4.8 out of 5 stars based on 109 customer surveys conducted through GuildQuality.
5
98
4
4
3
4
2
1
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
11/20/2020

“Marty Gillespie was especially helpful by answering a phone call inquiry I made about our refrigerator problem. He gave me helpful tips to try with my refrigerator. I had already paid for the refrigerator to be repaired by another company, but they delayed the repair because of not being able to get parts. I called Marty and asked for his services. He had our refrigerator repaired within 48 hours.”

Review by
11/20/2020

“Overall the Marty did a good job . I was disappointed that he wasn?t wearing a mask as required by mandate . During a pandemic it?s disappointing. He replaced an ice maker . After a few weeks it keeps frosting over and I have to defrost every 2 weeks . Also the bin doesn?t close flush which causes leaks .”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“Both the scheduler and the service tech were very helpful and professional.”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“Mr. Gillespie was very professional and after a thorough evaluation of the problem it was decided to replace the drier gas valve which did fix the problem and no more gas smell has since been detected in the laundry room. We are grateful for his honest evaluation.”

Review by
11/17/2020

No review comments provided

Review by
11/14/2020

“I would recommend Mr.Appliance Sugar Land to a friend because they just did a good.”

Review by
11/13/2020

“I always use Mr. Appliance and they're always good and knowledgeable”

Review by
11/13/2020

“They showed up on time, diagnose the problem, were able to find the parts which were readily available, and they installed them without a fuss.”

Review by
11/13/2020

“The technician was efficient and on time.”

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

“Everything turned out perfect!”

Review by
11/12/2020

No review comments provided

Review by
11/12/2020

“Easy to set up appointment, good communication, arrived on time”

Review by
11/11/2020

“That was the guy who put in my lighting repair. He was kind of aggravated with me. He wanted me to make up my mind on the spot of what I was going to do. It was fine though.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“Reasonable price. Excellent warranty for the parts. Will use them again for other repair.”

Review by
11/11/2020

“He did a very good job and everything was taken care of. He was very knowledgable, courteous and helpful!”

Review by
11/11/2020

“Marty does great work!”

Review by
11/11/2020

“Marty Gillespie”

Review by
01/24/2020

No review comments provided

Review by
01/22/2020

No review comments provided

Review by
01/14/2020

“Mr Matti”

Review by
01/09/2020

“The service man gave me good information. He explained to me why my machine was not working. In order to fix it, it was going to be expensive I chose not to fix it.”

Review by
12/18/2019

“I would like to recognize the service technician for his exceptional service.”

Review by
12/03/2019

“I would recognize the technician for his exceptional service. He did a great job and gave us several options, with the negatives and positives for both.”

Review by
12/03/2019

No review comments provided

Review by
12/03/2019

“I would like to recognize Marty for his exceptional service”

Review by
12/03/2019

“The job was done right.”

Review by
12/03/2019

“I would like to recognize Charles for his exceptional service.”

Review by
11/27/2019

“Marty was very nice and professional. He didn't find the issue, but he did his best.”

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/26/2019

“It was very timely.”

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

“Next day service. Courteous employees and the job took less time than I expected.”

Review by
11/21/2019

“The repair man was courteous and polite.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“I don't recall the name of my service man but I really really liked him!!!”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“Great service! Highly recommend.”

Review by
11/20/2019

“Always on time and communicative with great service and repairs.”

Review by
11/20/2019

“Marty is the BEST”

Review by
11/20/2019

“I do not recommend. Repair was not completed.”

Review by
11/19/2019

“I would like to recognize the owner.”

Review by
11/19/2019

“I would like to recognize MArty for his exceptional service!”

Review by
11/19/2019

“It was very convenient.”

Review by
11/19/2019

“They were very responsive ant the company and more than willing to help!”

Review by
11/19/2019

“My technician did a great job and I am pleased with the service.”

Review by
11/19/2019

“They explained the job very well.”

Review by
11/19/2019

“I would like to recognize Larry for exceptional service.”

Review by
11/19/2019

“They exceeded in all of it, they did a great job.”

Review by
11/19/2019

“I was satisfied overall.”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

“They exceeded my expectations with professionalism.”

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

“Thorough service tech spent over an hour running diagnostics to narrow down the exact cause of the problem. Fixed the problem correctly first time.”

Review by
11/17/2019

No review comments provided

Review by
11/16/2019

“His communication skills were excellent.”

Review by
11/16/2019

“He was on time”

Review by
11/16/2019

“They did a great job.”

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

“All areas- very pleased with the service!!”

Review by
11/16/2019

“Great job”

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

“Martin Gillespie - knowledgeable, courteous”

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

“The man who came out here. Can't remember his name!”

Review by
11/15/2019

“Very honest and reliable. They do what they say they will do at a reasonable cost.”

Review by
01/15/2019

“They seemed very professional, very efficient, clean, and everything was neat and orderly. I was very happy that.”

Review by
01/12/2019

“I would like to recognize Kali.”

Review by
01/12/2019

“They were really thorough and the time schedule was organized really well.”

Review by
01/12/2019

No review comments provided

Review by
01/03/2019

“They met my expectations.”

Review by
01/02/2019

“Mr. Appliance has good service.”

Review by
01/02/2019

“I would like to recognize Marty at Mr. Appliance - Sugar Land for his exceptional service.”

Review by
01/02/2019

“I would like to recognize the owner for his exceptional service, he was very good and experienced.”

Review by
01/02/2019

“Mr. Appliance - Sugar Land came and looked at our dishwasher.”

Review by
01/02/2019

“I would recommend them to anyone”

Review by
01/02/2019

No review comments provided

Review by
01/02/2019

No review comments provided

Review by
01/02/2019

No review comments provided

Review by
01/02/2019

No review comments provided

Review by
01/02/2019

No review comments provided

Review by
01/02/2019

No review comments provided

Review by
01/02/2019

“They were professional.”

Review by
01/02/2019

“The work that was done did not fix the overall problem.”

Review by
01/01/2019

“Friendly, on time.”

Review by
01/01/2019

No review comments provided

Review by
01/01/2019

No review comments provided

Review by
12/27/2018

No review comments provided

Review by
12/25/2018

No review comments provided

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