Mr. Appliance of Sugar Land
4th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Mr. Appliance of Sugar Land has received 4.8 out of 5 stars based on 115 customer surveys conducted through Our Research Partners.
5
104
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1
4
4th year as a Best Pick Call
"At Mr. Appliance of Sugar Land, we are committed to helping you through the process of appliance repair. We offer speedy, efficient, and flexible appointments. As a family-owned-and-operated business, our customers come first. We promise to be fair and honest, and we strive to provide a seamless experience."

Marty Gillespie | Owner
Company Information
Services Offered
Mr. Appliance of Sugar Land provides diagnosis and repair services for all major appliances, including refrigerators, freezers, wine coolers, and ice makers; dishwashers and garbage disposals; gas and electric ovens and ranges; washing machines and dryers; and grills and outdoor appliances.
Warranty
The company offers a one-year warranty on parts and labor.
Company History
Mr. Appliance is family owned and operated and serves residential and commercial customers in Fort Bend County.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Missouri City, Richmond, Stafford, Sugar Land
Address
P.O. Box 56
Simonton, TX 77476
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Mr. Appliance of Sugar Land has received 4.8 out of 5 stars based on 115 customer surveys conducted through Our Research Partners.
5
104
4
4
3
2
2
1
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/10/2022

“Mr. Appliance - Sugar Land was very timely, explanatory, and very thorough.”

Review by
01/08/2022

“He was on time, knowledgeable, and professional. He was a gentleman, and I will call Mr. Appliance again if I need any repairs.”

Review by
12/31/2021

No review comments provided

Review by
12/31/2021

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Review by
12/21/2021

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Review by
12/17/2021

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Review by
12/15/2021

“Technician was knowledgeable and informative, well organized, proficient.”

Review by
12/11/2021

No review comments provided

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12/10/2021

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12/10/2021

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12/10/2021

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12/10/2021

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12/10/2021

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Review by
12/10/2021

“Great service, on time and knows what to do.”

Review by
01/11/2021

No review comments provided

Review by
01/10/2021

“Marty is an excellent repairman. Very professional, always prompt and on time. We have used him several times for appliance repair and will continue to do so in the future.”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

“Overall the Marty did a good job . I was disappointed that he wasn’t wearing a mask as required by mandate . During a pandemic it’s disappointing. He replaced an ice maker . After a few weeks it keeps frosting over and I have to defrost every 2 weeks . Also the bin doesn’t close flush which causes leaks .”

Review by
11/17/2020

“Mr. Gillespie was very professional and after a thorough evaluation of the problem it was decided to replace the drier gas valve which did fix the problem and no more gas smell has since been detected in the laundry room. We are grateful for his honest evaluation.”

Review by
11/17/2020

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11/17/2020

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11/17/2020

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11/17/2020

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11/17/2020

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11/17/2020

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11/17/2020

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Review by
11/14/2020

“I would recommend Mr.Appliance Sugar Land to a friend because they just did a good.”

Review by
11/13/2020

“I always use Mr. Appliance and they're always good and knowledgeable”

Review by
11/13/2020

“They showed up on time, diagnose the problem, were able to find the parts which were readily available, and they installed them without a fuss.”

Review by
11/13/2020

“The technician was efficient and on time.”

Review by
11/13/2020

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Review by
11/13/2020

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11/13/2020

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Review by
11/12/2020

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Review by
11/12/2020

“Easy to set up appointment, good communication, arrived on time”

Review by
11/11/2020

“That was the guy who put in my lighting repair. He was kind of aggravated with me. He wanted me to make up my mind on the spot of what I was going to do. It was fine though.”

Review by
11/11/2020

“He did a very good job and everything was taken care of. He was very knowledgable, courteous and helpful!”

Review by
11/11/2020

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11/11/2020

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11/11/2020

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11/11/2020

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11/11/2020

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Review by
01/24/2020

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Review by
01/22/2020

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Review by
01/14/2020

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Review by
01/09/2020

“The service man gave me good information. He explained to me why my machine was not working. In order to fix it, it was going to be expensive I chose not to fix it.”

Review by
12/18/2019

“They were courteous, polite, and quick to respond.”

Review by
12/03/2019

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12/03/2019

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12/03/2019

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12/03/2019

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12/03/2019

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Review by
11/27/2019

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Review by
11/27/2019

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Review by
11/27/2019

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Review by
11/26/2019

“It was very timely.”

Review by
11/22/2019

“Next day service. Courteous employees and the job took less time than I expected.”

Review by
11/22/2019

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Review by
11/21/2019

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11/20/2019

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11/20/2019

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11/20/2019

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11/20/2019

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11/20/2019

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Review by
11/20/2019

“Great service! Highly recommend.”

Review by
11/20/2019

“I do not recommend. Repair was not completed.”

Review by
11/19/2019

“My technician did a great job and I am pleased with the service.”

Review by
11/19/2019

“They were very responsive ant the company and more than willing to help!”

Review by
11/19/2019

“It was very convenient.”

Review by
11/19/2019

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11/19/2019

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11/19/2019

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11/19/2019

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11/19/2019

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11/19/2019

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11/19/2019

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11/19/2019

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Review by
11/18/2019

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Review by
11/18/2019

“Thorough service tech spent over an hour running diagnostics to narrow down the exact cause of the problem. Fixed the problem correctly first time.”

Review by
11/17/2019

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Review by
11/16/2019

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11/16/2019

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11/16/2019

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Review by
11/16/2019

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Review by
11/16/2019

“They did a great job.”

Review by
11/16/2019

“He was on time”

Review by
11/15/2019

“Very honest and reliable. They do what they say they will do at a reasonable cost.”

Review by
11/15/2019

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11/15/2019

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11/15/2019

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11/15/2019

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11/15/2019

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11/15/2019

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Review by
01/18/2019

“They have not called me back.”

Review by
01/15/2019

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Review by
01/12/2019

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01/12/2019

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Review by
01/12/2019

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Review by
01/03/2019

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Review by
01/02/2019

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