Mr. Appliance of Katy
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Mr. Appliance of Katy has received 4.5 out of 5 stars based on 130 customer surveys conducted through Our Research Partners.
5
104
4
7
3
6
2
7
1
6
3rd year as a Best Pick Call
"We live our values of respect, integrity, and customer focus by listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker, communicating honestly and with purpose, and making our best effort to understand and appreciate the customer's needs in every situation."

Paul Corbin | Owner
Company Information
Services Offered
Mr. Appliance of Katy repairs and maintains residential appliances, including refrigerators, freezers, ice makers, dishwashers, garbage disposals, gas and electric ovens and ranges, microwaves, washing machines, and dryers.
Warranty
The company offers a one-year warranty on parts and labor.
Company History
The local, family-owned-and-operated company was founded in 2016.
Employee Information
Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Additional Information
Mr. Appliance of Katy repairs and services brands including GE, Whirlpool, LG, Samsung, Kenmore, Maytag, Electrolux, Frigidaire, KitchenAid, Sub-Zero, WOLF, Thermador, Scotsman, Fisher & Paykel, and more.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages
Address
6119 Summerfield Glade Lane
Katy, TX 77494
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 5:00 pm
Sat
Closed
Sun
9:00 am - 7:00 pm

Compiled Score:

Mr. Appliance of Katy has received 4.5 out of 5 stars based on 130 customer surveys conducted through Our Research Partners.
5
104
4
7
3
6
2
7
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/26/2022

No review comments provided

Review by
08/04/2022

No review comments provided

Review by
08/04/2022

No review comments provided

Review by
08/04/2022

“/still do not have it fixed”

Review by
07/20/2022

No review comments provided

Review by
07/16/2022

“They do excellent work.”

Review by
07/14/2022

“They were on time and they were nice.”

Review by
07/14/2022

“No one knew what to do. I had to call another company.”

Review by
07/13/2022

No review comments provided

Review by
07/11/2022

“Mr Appliance has been very professional and o accurately with the ovens evaluation”

Review by
07/05/2022

“They provided excellent customer service.”

Review by
07/05/2022

No review comments provided

Review by
07/05/2022

“They were very efficient. I got a callback immediately. They kept me abreast of the status of the claim and what was going on with my washing machine.”

Review by
07/05/2022

No review comments provided

Review by
07/02/2022

“They were prompt in response to my inquiry. He was really nice and was down to earth. They were knowledgeable, friendly, and their prices are reasonable.”

Review by
06/30/2022

“They were responsive, which was good. They came out quickly. He was very good, friendly, and didn't mess about. It was a little expensive, but then again, looking across the board, most appliance places are. It might be a sign of the times with supply issues as well. I have no complaints on the whole.”

Review by
06/30/2022

“They had a quick response time and delivered what they promised.”

Review by
06/30/2022

No review comments provided

Review by
06/30/2022

No review comments provided

Review by
06/30/2022

“They were very professional and did a great job!”

Review by
06/30/2022

No review comments provided

Review by
06/30/2022

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Review by
06/29/2022

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Review by
06/29/2022

“They were very professional. Prompt arrival and great work!”

Review by
06/29/2022

“They arrived late. They were not qualified to do the job. They quoted more than double the cost of a replacement after going to his truck and watching a youtube video. They provided a quote that was vague and unhelpful. I got a second opinion that proved it was a minor repair. The second repairman did not even charge me for the repair. I paid $96 for Mr. Appliance to do nothing.”

Review by
06/28/2022

No review comments provided

Review by
06/28/2022

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Review by
06/28/2022

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Review by
06/28/2022

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Review by
06/28/2022

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Review by
06/27/2022

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Review by
06/18/2022

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Review by
06/18/2022

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Review by
06/18/2022

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Review by
06/18/2022

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Review by
06/18/2022

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Review by
06/15/2022

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Review by
09/10/2021

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Review by
09/10/2021

No review comments provided

Review by
09/09/2021

No review comments provided

Review by
07/23/2021

“I knew the cost of the part and the repairman lied about the part. It was what I expected at a severely marked up price.”

Review by
07/16/2021

No review comments provided

Review by
07/15/2021

“They took care of the things I needed pretty quickly, and they were there the next day when I was trying to get it done, so that was helpful.”

Review by
07/15/2021

“They came in quickly and the job was very professional But I think the service was overpriced.”

Review by
06/17/2021

No review comments provided

Review by
06/12/2021

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Review by
06/09/2021

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Review by
06/05/2021

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Review by
06/05/2021

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Review by
06/05/2021

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Review by
06/05/2021

“The dryer stopped working a few weeks after repair and even after calling cut service several times they failed to send a technician.”

Review by
06/02/2021

“The technician that came out to work on my stove was very nice. He was professional, polite, respectful, worked hard, and did a good job. He cleaned up well after the project was completed. I was very satisfied with the work that was done by Mr. Appliance.”

Review by
06/02/2021

No review comments provided

Review by
06/02/2021

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Review by
06/02/2021

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Review by
06/02/2021

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Review by
06/02/2021

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Review by
06/02/2021

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Review by
06/01/2021

“We are happy with the service.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“Quick response!”

Review by
06/01/2021

No review comments provided

Review by
05/29/2021

No review comments provided

Review by
05/29/2021

“Nice experience and good work.”

Review by
05/29/2021

“Repairman worked efficiently and quietly.”

Review by
05/29/2021

“The gentleman that repaired my refrigrator was professional and completed the repair quickly. Thank you.”

Review by
05/29/2021

“They came to fix it twice and it was still making noises. They wanted to come out and fix another part. For that price i could have just bought a brand new freezer.”

Review by
05/26/2021

“Well Mr. Appliance robbed me of $450.00 and fixed something that wasn't broken. Then had to came back and fixed the problem for 58 dollars. I will NEVER use them again.”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

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Review by
05/25/2021

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Review by
05/25/2021

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Review by
05/25/2021

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Review by
05/25/2021

“Didn’t make original appt time/day had to reschedule for a day convenient foe the company not customer. Unprofessional and I knowledgeable tech showed up. All tattooed, looking like a gang banger... had to Google answers to find out what was wrong with stove”

Review by
05/24/2021

“Alex came on time, found the problem, ordered the part and came back in a few days and installed it. No problems!”

Review by
05/24/2021

“The service man was very friendly and helpful”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

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Review by
05/24/2021

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Review by
05/24/2021

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Review by
05/24/2021

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Review by
05/24/2021

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Review by
05/24/2021

“Technician left off a piece when putting everything back together causing water to leak on floor.”

Review by
05/24/2021

“Bad experience! Promised one year repair warranty; a week later the refrigerator had same problem !!! Called headquarters and mr Appliance but nobody did anything to come and actually fix it ! A very bad experience dealing with that company !!! Zero recommendation!!!”

Review by
01/10/2021

“If there is a zero i would give them a thumps down”

Review by
11/24/2020

“They were great!”

Review by
11/24/2020

No review comments provided

Review by
11/21/2020

No review comments provided

Review by
11/21/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

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Review by
11/13/2020

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Review by
11/13/2020

No review comments provided

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

“I would recommend them. They had a prompt response and the guy that came out was professional and nice.”

Review by
11/13/2020

“He was very nice and thorough.”

Review by
11/13/2020

No review comments provided

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“Fabulous company”

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