Mr. Appliance of Katy
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Mr. Appliance of Katy has received 4.4 out of 5 stars based on 88 customer surveys conducted through GuildQuality.
5
68
4
5
3
5
2
5
1
5
2nd year as a Best Pick Call
"We live our values of respect, integrity, and customer focus by listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker, communicating honestly and with purpose, and making our best effort to understand and appreciate the customer's needs in every situation."

Paul Corbin | Owner
Company Information
Services Offered
Mr. Appliance of Katy repairs and maintains residential appliances, including refrigerators, freezers, ice makers, dishwashers, garbage disposals, gas and electric ovens and ranges, microwaves, washing machines, and dryers.
Warranty
The company offers a one-year warranty on parts and labor.
Company History
The local, family-owned-and-operated company was founded in 2016.
Employee Information
Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Additional Information
Mr. Appliance of Katy repairs and services brands including GE, Whirlpool, LG, Samsung, Kenmore, Maytag, Electrolux, Frigidaire, KitchenAid, Sub-Zero, WOLF, Thermador, Scotsman, Fisher & Paykel, and more.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages
Address
6119 Summerfield Glade Lane
Katy, TX 77494
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 5:00 pm
Sat
Closed
Sun
9:00 am - 7:00 pm

Compiled Score:

Mr. Appliance of Katy has received 4.4 out of 5 stars based on 88 customer surveys conducted through GuildQuality.
5
68
4
5
3
5
2
5
1
5
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
07/23/2021

No review comments provided

Review by
07/16/2021

“The repair person did a good job.”

Review by
07/15/2021

“They came in quickly and the job was very professional But I think the service was overpriced.”

Review by
06/17/2021

“The technician did a good job.”

Review by
06/12/2021

No review comments provided

Review by
06/09/2021

“Paul who answered the phone was very helpful in making sure that they were going to be able to do the repair and do it accurately. I was impressed with his follow-up and follow-through. They got the repair taken care of and got the right part. I was impressed they were able to repair the washer.”

Review by
06/05/2021

No review comments provided

Review by
06/05/2021

No review comments provided

Review by
06/05/2021

No review comments provided

Review by
06/05/2021

“The dryer stopped working a few weeks after repair and even after calling cut service several times they failed to send a technician.”

Review by
06/02/2021

“The technician that came out to work on my stove was very nice. He was professional, polite, respectful, worked hard, and did a good job. He cleaned up well after the project was completed. I was very satisfied with the work that was done by Mr. Appliance.”

Review by
06/02/2021

“I would like to recognize my repair technician.”

Review by
06/02/2021

No review comments provided

Review by
06/02/2021

“The technician very professional and up front with recommendations. I don't remember his name but I would like to recognize him for exceptional service.”

Review by
06/02/2021

“I would like to recognize the technician. He did a great job. He was very personable and it was a quick fix.”

Review by
06/02/2021

“The service was good.”

Review by
06/02/2021

No review comments provided

Review by
06/01/2021

“The technician deserves to be recognized for exceptional service.”

Review by
06/01/2021

“We are happy with the service.”

Review by
06/01/2021

“Quick response!”

Review by
06/01/2021

No review comments provided

Review by
05/29/2021

“Repairman worked efficiently and quietly.”

Review by
05/29/2021

“Nice experience and good work.”

Review by
05/29/2021

“The gentleman that repaired my refrigrator was professional and completed the repair quickly. Thank you.”

Review by
05/29/2021

No review comments provided

Review by
05/29/2021

“They came to fix it twice and it was still making noises. They wanted to come out and fix another part. For that price i could have just bought a brand new freezer.”

Review by
05/26/2021

“Well Mr. Appliance robbed me of $450.00 and fixed something that wasn't broken. Then had to came back and fixed the problem for 58 dollars. I will NEVER use them again.”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“The repair!”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“I can?t remember his name but he was excellent!”

Review by
05/25/2021

“Didn?t make original appt time/day had to reschedule for a day convenient foe the company not customer. Unprofessional and I knowledgeable tech showed up. All tattooed, looking like a gang banger... had to Google answers to find out what was wrong with stove”

Review by
05/24/2021

“Prompt”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“I don?t remember his name now, but the technician was great.”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“Yes.. The Technician Johnny was very Professional, understanding & had Product knowledge. Plus, that is a reflection that Management in this case is doing thing right. The owner, Paul establish Trust and was sincere about everything we spoke about. I would definitely refer this company any time I hear... "Joe, do you know... "”

Review by
05/24/2021

“The service man was very friendly and helpful”

Review by
05/24/2021

“Paul was very helpful thru the whole process”

Review by
05/24/2021

“Alex came on time, found the problem, ordered the part and came back in a few days and installed it. No problems!”

Review by
05/24/2021

“Technician left off a piece when putting everything back together causing water to leak on floor.”

Review by
05/24/2021

“Bad experience! Promised one year repair warranty; a week later the refrigerator had same problem !!! Called headquarters and mr Appliance but nobody did anything to come and actually fix it ! A very bad experience dealing with that company !!! Zero recommendation!!!”

Review by
01/10/2021

“If there is a zero i would give them a thumps down”

Review by
11/24/2020

“They were great!”

Review by
11/24/2020

No review comments provided

Review by
11/21/2020

No review comments provided

Review by
11/21/2020

“I would like to recognize the technician from Mr. Appliance that came out to complete my project for his exceptional service.”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/13/2020

“The technician that came out to my house was awesome!”

Review by
11/13/2020

“I would recommend them. They had a prompt response and the guy that came out was professional and nice.”

Review by
11/13/2020

“They were on time and made the necessary repairs the first time.”

Review by
11/13/2020

“He was very nice and thorough.”

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

“The quality of work was good.”

Review by
11/11/2020

“They exceeded all expectations.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“Fabulous company”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“They did a great job.”

Review by
11/11/2020

“They exceeded my expectations with communication. They let me know exactly what they were doing.”

Review by
11/04/2019

“The service man on site was kind and polite. He got the job done.”

Review by
10/22/2019

“I like the owner is the one that handles everything and I also like it is a small family company. You get better service from companies like that.”

Review by
10/21/2019

“The repairman was quite nice, but I can't recall his name.”

Review by
10/21/2019

“I am very pleased.”

Review by
10/21/2019

No review comments provided

Review by
10/21/2019

No review comments provided

Review by
10/21/2019

No review comments provided

Review by
10/21/2019

“Raul did everything great”

Review by
10/18/2019

“They provided excellent service.”

Review by
10/14/2019

“knowledge”

Review by
10/14/2019

“I would like to recognize Marty for his exceptional service.”

Review by
10/14/2019

“The work was done in a timely professional manner with good explanation.”

Review by
10/11/2019

“I would recognize the person who came out for his exceptional service. He was professional and knowledgeable. He was really good.”

Review by
10/11/2019

No review comments provided

Review by
10/11/2019

No review comments provided

Review by
10/11/2019

“They were fast and efficient. I am very happy with the results.”

Review by
10/11/2019

“Mr. Appliance met all of my expectations.”

Review by
10/11/2019

“They didn't get done when they were supposed to because they had to get a part to repair the dryer.”

Review by
10/11/2019

“I would like to recognize my technician for his exceptional service.”

Review by
10/10/2019

No review comments provided

Review by
10/09/2019

“I am completely happy with them--highly recommend them.”

Review by
10/09/2019

No review comments provided

Review by
10/09/2019

No review comments provided

Review by
10/09/2019

No review comments provided

Review by
10/09/2019

No review comments provided

Review by
10/09/2019

No review comments provided

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