Mr. Appliance of Houston
4th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Mr. Appliance of Houston has received 4.7 out of 5 stars based on 96 customer surveys conducted through Our Research Partners.
5
77
4
9
3
6
2
4
1
0
4th year as a Best Pick Call
"Mr. Appliance of Houston is backed by over 20 years of experience in the appliance repair industry. As a family-owned-and-operated business, we truly care about giving back to our community and helping our customers enjoy restored appliances. When you have appliance issues, be sure to get our qualified technicians on the job."

Harry Grubbs | Owner
Company Information
Services Offered
Mr. Appliance of Houston repairs and maintains residential appliances, including refrigerators and freezers, ice makers, dishwashers, garbage disposals, gas and electric ovens and ranges, microwaves, vent hoods, wine coolers, trash compactors, washing machines, and dryers.
Minimum Job
A $99 job minimum is required.
Warranty
The company offers a one-year warranty on labor and honors manufacturers' warranties.
Company History
The family-owned-and-operated company was founded in 1997.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Conroe, Cypress, Spring, Tomball, Bellaire, Houston
Address
3336 Spring Stuebner Unit L
Spring, TX 77389
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Mr. Appliance of Houston has received 4.7 out of 5 stars based on 96 customer surveys conducted through Our Research Partners.
5
77
4
9
3
6
2
4
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/22/2021

No review comments provided

Review by
07/29/2021

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06/14/2021

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05/31/2021

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05/21/2021

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05/20/2021

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05/18/2021

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Review by
05/18/2021

“They were prompt, efficient, and I was very satisfied with the work.”

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05/18/2021

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05/17/2021

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05/16/2021

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05/16/2021

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05/16/2021

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05/10/2021

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Review by
05/10/2021

“They were able to identify a problem that my home builder could not and were able to resolve it on the spot.”

Review by
05/09/2021

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05/09/2021

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05/09/2021

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05/09/2021

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05/09/2021

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05/09/2021

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05/09/2021

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05/09/2021

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05/09/2021

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Review by
05/09/2021

“Did what they needed to do”

Review by
05/09/2021

“Not sure it’s completely fixed actually. It was my dishwasher and it still seems to not be drying well.”

Review by
05/09/2021

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05/08/2021

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05/08/2021

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05/08/2021

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05/08/2021

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Review by
05/08/2021

“He came in, studied it, found the problem, and still checked around to make sure everything else was working and doing alright. After he left, I called the store (Mr. Appliance) he was from and praised the work he did. I would definitely recommend him to anybody. There's an app called Next Door Neighbor, and people go on there and write about what's going on in the neighborhood and who to call for stuff. I put it out there that I recommended them, that Mr. Appliance is a great company to go with!”

Review by
05/08/2021

“I would give a very high rating except I thought it was kind of pricy. The service was great. The person that did the service was fantastic. Maybe that is just what it costs. But it just seemed like a lot of money to me.”

Review by
05/07/2021

“They were really helpful, delivered on time, and completed the installation on time.”

Review by
05/06/2021

No review comments provided

Review by
05/05/2021

“Prompt courteous easy scheduling and online pay”

Review by
05/05/2021

“the technicians did a great job repairing my dryer.”

Review by
05/05/2021

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05/05/2021

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05/04/2021

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05/04/2021

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05/04/2021

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05/04/2021

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05/04/2021

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05/04/2021

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05/04/2021

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05/04/2021

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Review by
01/23/2021

“They showed when they said they would, had the parts on the truck, everything works great!!!”

Review by
01/23/2021

“The technician was professional, courteous, and knowledgeable. He explained all of my options and helped me to choose the best one.”

Review by
12/11/2020

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Review by
12/10/2020

“Mr Appliance was quick and thorough and was definitely there for my needs and what I needed to get repaired.”

Review by
12/07/2020

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Review by
12/07/2020

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Review by
12/02/2020

“Guy came out and changed a fuse that is all over Amazon fo $3-$8 and charged $225. I told him that the fuse blew for a reason. His reply was “just call us back”. Obvious guy knew little about his craft. Send message to his company with no reply”

Review by
12/01/2020

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Review by
11/30/2020

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11/30/2020

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11/30/2020

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11/30/2020

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11/30/2020

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Review by
11/30/2020

“The person was very professional and arrived on time, as they said they would.”

Review by
11/30/2020

“Not likely to recommend. I called for service. They came out and charged me $100 for a service just to tell me that they couldn’t repair because they didn’t have the parts and couldn’t even tell me when they would get the parts. They said it could be 3 weeks to 6 months or more. They said it was due to covid closing warehouses and places that made/supplied the parts. They should have told me this up front or at least cut the trip charge /service charge in half since they did absolutely nothing and knew that they probably couldn’t get the parts before they came out.”

Review by
11/25/2020

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Review by
01/30/2020

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Review by
01/30/2020

“We were initially told that something was wrong with our fridge and it would cost us $1,000 to fix. They did not fix it because I got a second opinion from LG and what they told us was wrong with it was not wrong. The guy could not diagnose the correct problem.”

Review by
01/28/2020

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01/21/2020

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01/21/2020

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01/20/2020

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01/20/2020

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Review by
01/20/2020

“Great service, great response”

Review by
01/18/2020

“When a repair is done, and I don't hear anything more about it, it doesn't get any better than that!”

Review by
01/18/2020

“They were efficient, knowledgable, and honest.”

Review by
01/18/2020

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01/18/2020

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01/13/2020

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01/11/2020

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01/11/2020

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01/10/2020

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01/08/2020

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01/08/2020

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01/08/2020

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01/08/2020

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Review by
01/08/2020

“Mr. Appliance - Houston was punctual, very informative and aware of the problem, and the repair went smoothly.”

Review by
01/08/2020

“Fixed my icemaker and cleaned it too”

Review by
01/08/2020

“There is an app that's used around the country and we have one locally called Next Door. I have been on there and recommended Mr. Appliance a couple of times to people looking for a name, company, and number to repair appliances.”

Review by
01/08/2020

“The technician at Mr. Appliance of Houston was very knowledgeable. It took them a short amount of time to install the appliances.”

Review by
01/08/2020

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01/08/2020

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01/08/2020

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01/07/2020

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01/07/2020

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01/07/2020

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01/07/2020

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01/06/2020

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01/06/2020

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Review by
09/07/2018

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Review by
09/06/2018

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Review by
09/06/2018

“Absolutely not, they are horrible. They did not fix it and then did not give me my money back. They came out 3 times, ordered different parts and never fixed it. They said they could not fix it and then said that it would probably be covered under warranty. I do not understand why they did not tell me that in the first place. They spent $667 of mine and then told me it was covered under warranty. I told them I wanted my money back and they told me they could not give me my money back and they did not. The technician told me they would give me my money back. I had to call the office and when I called the office and talked to a manager they said that they could not give me my money back. I had a horrible experience with them. It was horrible.”

Review by
09/05/2018

No review comments provided

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