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FEATURED REVIEWS
“He came in, studied it, found the problem, and still checked around to make sure everything else was working and doing alright. After he left, I called the store (Mr. Appliance) he was from and praised the work he did. I would definitely recommend him to anybody. There's an app called Next Door Neighbor, and people go on there and write about what's going on in the neighborhood and who to call for stuff. I put it out there that I recommended them, that Mr. Appliance is a great company to go with!”
“They showed when they said they would, had the parts on the truck, everything works great!!!”
“The technician was professional, courteous, and knowledgeable. He explained all of my options and helped me to choose the best one.”
“The person was very professional and arrived on time, as they said they would.”
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“They were prompt, efficient, and I was very satisfied with the work.”
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“They were able to identify a problem that my home builder could not and were able to resolve it on the spot.”
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“Did what they needed to do”
“Not sure it’s completely fixed actually. It was my dishwasher and it still seems to not be drying well.”
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“He came in, studied it, found the problem, and still checked around to make sure everything else was working and doing alright. After he left, I called the store (Mr. Appliance) he was from and praised the work he did. I would definitely recommend him to anybody. There's an app called Next Door Neighbor, and people go on there and write about what's going on in the neighborhood and who to call for stuff. I put it out there that I recommended them, that Mr. Appliance is a great company to go with!”
“I would give a very high rating except I thought it was kind of pricy. The service was great. The person that did the service was fantastic. Maybe that is just what it costs. But it just seemed like a lot of money to me.”
“They were really helpful, delivered on time, and completed the installation on time.”
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“Prompt courteous easy scheduling and online pay”
“the technicians did a great job repairing my dryer.”
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“They showed when they said they would, had the parts on the truck, everything works great!!!”
“The technician was professional, courteous, and knowledgeable. He explained all of my options and helped me to choose the best one.”
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“Mr Appliance was quick and thorough and was definitely there for my needs and what I needed to get repaired.”
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“Guy came out and changed a fuse that is all over Amazon fo $3-$8 and charged $225. I told him that the fuse blew for a reason. His reply was “just call us back”. Obvious guy knew little about his craft. Send message to his company with no reply”
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“The person was very professional and arrived on time, as they said they would.”
“Not likely to recommend. I called for service. They came out and charged me $100 for a service just to tell me that they couldn’t repair because they didn’t have the parts and couldn’t even tell me when they would get the parts. They said it could be 3 weeks to 6 months or more. They said it was due to covid closing warehouses and places that made/supplied the parts. They should have told me this up front or at least cut the trip charge /service charge in half since they did absolutely nothing and knew that they probably couldn’t get the parts before they came out.”
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“We were initially told that something was wrong with our fridge and it would cost us $1,000 to fix. They did not fix it because I got a second opinion from LG and what they told us was wrong with it was not wrong. The guy could not diagnose the correct problem.”
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“Great service, great response”
“When a repair is done, and I don't hear anything more about it, it doesn't get any better than that!”
“They were efficient, knowledgable, and honest.”
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“Mr. Appliance - Houston was punctual, very informative and aware of the problem, and the repair went smoothly.”
“Fixed my icemaker and cleaned it too”
“There is an app that's used around the country and we have one locally called Next Door. I have been on there and recommended Mr. Appliance a couple of times to people looking for a name, company, and number to repair appliances.”
“The technician at Mr. Appliance of Houston was very knowledgeable. It took them a short amount of time to install the appliances.”
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“Absolutely not, they are horrible. They did not fix it and then did not give me my money back. They came out 3 times, ordered different parts and never fixed it. They said they could not fix it and then said that it would probably be covered under warranty. I do not understand why they did not tell me that in the first place. They spent $667 of mine and then told me it was covered under warranty. I told them I wanted my money back and they told me they could not give me my money back and they did not. The technician told me they would give me my money back. I had to call the office and when I called the office and talked to a manager they said that they could not give me my money back. I had a horrible experience with them. It was horrible.”
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