Trutech, LLC, Pest & Animal Control
2nd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Trutech, LLC, Pest & Animal Control has received 4.7 out of 5 stars based on 74 customer surveys.
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2nd year as a Best Pick Call
"We've been in business since 1984, and we offer guaranteed exclusion repairs to prevent animals from re-entering your home, removal and replacement of contaminated insulation, and a new, innovative gutter protection system. We're here to secure your protection and peace of mind."

Company Representative
Company Information
Services Offered
Trutech, LLC, Pest & Animal Control handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, coyotes, foxes, rats, mice, opossums, snakes, bats, birds, moles, beavers, feral cats, dogs, and hogs. The company also treats for bees, yellow jackets, wasps, and hornets. Additionally, Trutech performs relocation of animals and wildlife, insulation replacement, dead animal removal, and exclusion services.
Company History
The national company was founded in 1984 and now provides services in 26 states.
Employee Information
According to Trutech, LLC, Pest & Animal Control, all employees must pass background checks and drug tests. The company's technicians wear uniforms, and Trutech has a dedicated team that provides 24-hour service for wildlife emergencies.
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

Trutech, LLC, Pest & Animal Control has received 4.7 out of 5 stars based on 74 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/21/2018

“The young man that came out was fantastic. I had a dead animal, and he hauled it away. He did everything that I asked him to do and was there within 30 minutes when I called.”

Review by
03/21/2018

“I've had two technicians, and they were both very knowledgeable and professional. Their names were Steve and Jessie.”

Review by
03/21/2018

“They were really good; everything went fine. They were very helpful and had a lot of good ideas.”

Review by
03/21/2018

“I have no comments. The Trutech service is wonderful! Excellent communication!”

Review by
03/21/2018

“Trutech was great! They are very knowledgeable.”

Review by
03/21/2018

“It went fine; she’s very professional.”

Review by
03/21/2018

“They worked fast and delivered well!”

Review by
03/21/2018

“Stacy was really nice.”

Review by
03/21/2018

“Everything was great.”

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

No review comments provided

Review by
03/30/2017

“They're very punctual and very understanding. They'll work with you. I'd give them an A+ overall.”

Review by
03/30/2017

“The guy was very friendly, so it was good. I'd give them a C+ overall.”

Review by
03/30/2017

“I liked two things: they came pretty late at night on short notice, and the guy was just a really nice guy. I'd give it an A+.”

Review by
03/30/2017

“I liked the gentleman that came here. Everything was great. They did raccoon removal. I'd give the overall experience an A+.”

Review by
03/30/2017

“The fact that my issue was never solved made it a neutral experience, but it is what it is. They were trying to fix a rodent problem in my attic. I'd give them a C+.”

Review by
03/30/2017

“It was great. They took care of it, and I haven't had any problems since. So hopefully that took care of it. I'd give the experience an A+. I already have recommended them to people.”

Review by
03/30/2017

“They came in, and they did what they were supposed to do. They took care of raccoons in the attic. They had to cut a couple of walls to take the things out. He's excellent. I'd give him an A+. I'll recommend them again.”

Review by
03/30/2017

“They came out and put out traps and stuff, but we never caught anything. They did come out. I'd give them an A+. We didn't have any issues. We never caught anything either, so that's kind of weird. They didn't know exactly what it was they were trying to catch. The guy was nice.”

Review by
03/30/2017

“It wasn't a great experience. They didn't solve our problem. They took apart the whole edge of the wall, so it was more negative I would say. They came hours after we called them very late at night, and they couldn't see anything. It was a waste of $25. They were trying to find a black snake in the middle of the night. No matter how much light you have, you're not going to find it. It was a pretty negative experience. I'd give the overall experience a D-. Their quality of work and expertise weren't exceptional. It was not a good experience. They were quite late, so it didn't help much at all. So I wouldn't say they came in a timely fashion. They came hours and hours late. They showed up though. They took apart everything and didn't put everything back together. I wouldn't recommend them.”

Review by
03/30/2017

“The technologist obviously knew what he was doing. It wasn't just like a mindless task, like you're supposed to do A, B, and C. He did A, B, and C, he knew why he was doing A, B, and C, and he knew what it prevented as well as what it didn't prevent. He was very, very informative, and he knew what he was doing. I liked that. We had some animals in the crawlspace in our attic. We originally brought them on to get rid of those animals, and then we signed up for their monthly service where they come by and make sure they haven't come back. He also did kind of a quick survey of the pests around the house. They checked for fire ants, termites, mosquitoes, and stuff like that. I would definitely give it an A+. I've actually already recommended them.”

Review by
03/30/2017

“I think they should probably have more equipment. We had raccoons in our roof, and one fell down the wall. They didn't have one of those cameras to snake to look down the wall to see where to find it. He did eventually get one and come back, but we still couldn’t find it because it was just a small camera. Other than that, the experience was positive. He was very thorough. I'd give them an A.”

Review by
03/30/2017

“I love the fact that not only did they come in and do what they had to do, but they also educated me as a consumer on what I can do to help a situation like this or alleviate it in the future. I dealt with two different technicians, and both of them were extremely personable. I had rats in the attic. I'd give them an A+ overall. I had a very positive experience, no complaints at all.”

Review by
03/25/2017

“They were helping with elimination of some snakes I had in the backyard. They came out rapidly and seemed to do a thorough job. I still have them coming out monthly to do a preventive treatment, so they spray around the entire perimeter of the property, even down by the lake. It seems to be working so far. I haven't seen any more snakes. There were no issues with anything. I would say an A.”

Review by
03/25/2017

“The guy was greet and they got rid of the raccoon and the possum that I had hanging out and stealing my cat food. Then the next day she died. Kind of sad. Carl, the tech, was fabulous. He was very attentive and he called and or came out everyday. Many days I told him not to come out, but he always offered. I'd give them an A+.”

Review by
03/25/2017

“They did animal control last November. They were removing a raccoon. They came out right away. He answered the phone early in the morning, and he caught the raccoon; we've had no raccoons for quite a few months. The best part was that he didn't hurt the animal, which was the most important thing for me. I'd give them an A+.”

Review by
03/25/2017

“They did animal control. It was fine. That was fine. Everything was fine. Everything was great. I think it was a possum, a very large possum. Very personalized service. Very thorough. Not in a hurry and just took care of what they needed to do and they were very prompt and on time. I'd give them an A+.”

Review by
03/25/2017

“They took care of the woodpecker problem that I had. That's the second time I had to use them. I'm not happy that the woodpeckers came back, but that's not their fault. That's the reality of it. The technician was super; took care of it right away. I'd give them an A. I have recommended them.”

Review by
03/25/2017

“They were trying to trap raccoons in our backyard. We ultimately did not trap raccoons, but we got three opossums though. They were reliable, and they did what they said they were going to do. The price was good. I'd give them an A+. I have recommended them to my neighbors already.”

Review by
03/25/2017

“They have no idea what the pest was. We never found out what it was. There was definitely something in the attic, in the crawlspace. We heard it running and everything. They never found it, but we sealed everything and did everything, so they did do the work. He was decent. Nothing amazing, honestly. I'd say a B. I honestly don't know about the quality of work. Customer service was good. He was good with punctuality. My mother lives right around the corner, and there was the same exact pitch, so that just made me a little concerned. Everybody's out to get the job, you know. I don't think she had an issue there, but it was it was a little scare test to get in and have you buy it. It wasn't bad. It's a business.”

Review by
03/25/2017

“I really had a positive experience, except for at the very end. She said that she would put a screen up, and then she didn't put one up. It may be because they did actually trap a lot of animals. I would have been willing to pay extra to have her come back and do that, but it didn't happen. She was great and responsive, and it just seemed like at the end—I don't know if something happened. It was a raccoon. The overall experience I would say was A. It's just that what happened at the end that I really don't understand.”

Review by
03/25/2017

“They did animal control. I came home to find a three-foot iguana on my drapery rod in my bedroom. They were quick and, I was really trying to find somebody to come out and deal with this. Tried two other places first. One didn't even answer. The other one couldn't come for several hours, and this guy was here in about a half hour, so they were very fast. An A would be good. I would recommend them.”

Review by
03/25/2017

“They did animal control late last year. No problems. They were removing a raccoon. He was always prompt. He always told me what was going on, and he caught the little vermin and disposed of it. He got an A. No problem. I would recommend them.”

Review by
03/25/2017

“It was animal control back in December. It was expensive. They removed the animal, but they didn't patch all the holes and things. It was going to cost more money, so I didn't get the holes and things fixed. I'd give them a C-.”

Review by
03/25/2017

“It was animal control. Somebody had killed a cat and then tossed it onto my yard. It was run over or something. They cleaned it up for me. They were really helpful and responsive. They came the same day to get it taken care of. I was happy with it. I'd give it an A+.”

Review by
03/25/2017

“They came about the raccoons. We didn't have any problems. Everything was excellent. They were removing raccoons. The guy is very nice. He's excellent. It's easy to work with them. Justin is his name, and he's very good. Excellent workers. I'd give them an A.”

Review by
03/25/2017

“They were trapping some raccoons. The service was fine. The technician that they sent was fine. He did everything that he was supposed to do. They were easy to deal with, and they were timely. I'd give them an A.”

Review by
03/25/2017

“It was animal removal for a raccoon. They were pretty good. The guy was on time, and he explained exactly what he was going to do. I'd give them an A. I would recommend them.”

Review by
03/25/2017

“They were adding a protective cage for the entrance to my home. There were cats, and they got in there. They were quick and efficient with the work. I'd say about an A-.”

Review by
03/25/2017

“They removed some critter. They answered the phone, they showed up when they said they were going to show up, and that's it. I'd give them an A+.”

Review by
03/25/2017

“It was back in December. It was a raccoon. Quick and convenient. Very friendly. I'd give them an A+. They did a really good job. It was perfect.”

Review by
03/25/2017

“It was a raccoon. The guy was nice. He answered his phone when I called him and was pretty thorough. I'd say A+. I'd recommend them.”

Review by
03/25/2017

“They removed an animal. They came and did what they needed to do, and they didn't waste time. I'd give them an A.”

Review by
03/25/2017

“They did animal control back in January. It was a raccoon. They just put some cages out, and I guess they have the experience. They caught three raccoons. I'd give them an A. I would recommend them.”

Review by
03/25/2017

“It was excellent work with no complaints and I would recommend them for it. It was animal control.”

Review by
03/25/2017

“They were setting traps for raccoons, and they caught them. I'd give them an A. They're fine.”

Review by
03/25/2017

“You can call them for problems, and they come out quickly. They were doing raccoon control.”

Review by
03/25/2017

“I had a positive experience. It was for animal control.”

Review by
03/25/2017

“They were doing pigeons. They're not coming back. I'd give them an A+.”

Review by
03/24/2017

“They did some animal removal work. They did a good job. I'd give them an A.”

Review by
03/24/2017

“They did work for me. They were doing animal removal. I'd give them a B.”

Review by
03/24/2017

“They were doing woodpecker holes. I'd give them an A+.”

Review by
03/24/2017

“They did pest control and animal removal. I'd give them an A+.”

Review by
03/24/2017

“That was six months ago. They came out when they were supposed to and treated the areas.”

Review by
03/24/2017

“They did excellent work, and I have no complaints. It was animal and pest control. I would recommend them.”

Review by
03/24/2017

“They were pretty good. The guy was really nice. They removed a raccoon from my house. I'd give them an A+.”

Review by
03/24/2017

“They had a rapid response and excellent personnel. They were trapping an animal. I'd give them an A.”

Review by
03/24/2017

“The exterminator. Nothing in particular that I liked or disliked about them. We had raccoons and a roof rat. I'd give them a B+.”

Review by
03/24/2017

“It was bat removal. They seemed very professional. They knew what they were doing, and that's what I liked about them. They were knowledgeable and honest. I would give them an A.”

Review by
03/24/2017

“The guy, Steve, was really good, and Stacy has been really helpful. They were doing pest control; rat extraction. I would give them an A. He was actually perfectly on time, Steve. I already did recommend them.”

Review by
03/24/2017

“It was very positive. I especially liked the man who came to do the service. He was very professional, and he does a good job. It was service to catch the raccoons in my backyard. I'd give them an A+.”

Review by
03/24/2017

“It was all right. It was the outcome that I expected. They were just inspecting for unwanted creatures in the house. It was animals. They did what was expected, so they passed in terms of my expectations. They did a good job. I would recommend them.”

Review by
03/24/2017

“They're very good. Carl, the technician who was out, was very personable and friendly and whenever he says he's going to meet me somewhere he arrives on time. They were looking for rats. There were some rats in the building. I'd give them an A+.”

Review by
03/24/2017

“They did it for the bats. Everything was great. They got rid of them all. Nothing in particular I liked or disliked about them. He was courteous. He was professional and he was there on time and he did what he said he was going to do, which is good. I'll give them an A.”

Review by
03/24/2017

“They're fine. They're wonderful people. We've been their customers for a while. We have a pest control service for the small bugs; this and that. We called Trutech originally a few years ago because we had raccoon problem. They put out this stuff; they don't like the smell, so they go to better-smelling yards and that's fine, but then we heard some noise in the attic and I didn't call the pest control people. I called Trutech. They went in the attic, put down some traps, and they went around and closed up all the holes. Then they came back two times to check the traps, and everything was fine. This last time, we had horseflies in the house. I figured something was dead in the attic, but just before we had these flies, I had someone come and clean the dryer vents. They were on the roof, so evidently, they opened up a spot for something to get in, and it died because there are traps up there. The horse flies came, so I called Trutech. Trutech came and said, ‘Yep. Here he is.’ They put a bomb in there and got rid of the flies up. We're taking care of the flies down here, and everything's fine. I'd give them an A+. I would definitely recommend them.”

Review by
03/24/2017

“I had a positive experience with whatever they did, but not with the billing. I'm a little upset with that. For the service, I am happy. For the billing, no, so I don't know. I would say that the service was good. I had rats in my attic. They showed me a fee to close the openings in the roof, and my husband did that, but I was still charged for that. My husband is the one that did that. It's hard to separate things. I'd give them a B-. I have called two times, and the billing has not been fixed.”

Review by
03/24/2017

“They came for the raccoon and pest control. I haven't had time to call them, but they forgot to do something in the back room of the house that they were supposed to close, too. I do like the work. They were very nice. Very thorough, but they forgot something, so they'll just have to come back. I'd definitely give them an A+. It's very good. They know what they are doing. I would definitely recommend them.”

Review by
03/24/2017

“We have the service with them to try and catch the raccoons in the area. It's somewhat positive; more neutral. The first service we had, we really liked. The second service, we actually had to call them back because it didn't seem like the guy was being monitored daily, and we didn't see the technician from Thursday until I called again on Monday. If they had caught an animal, it would have been quite inhumane to have it sit there for so long, so we were quite concerned about that. We don't think the trapping this time around was properly maintained during the session until we called, and they started trapping a little bit longer. Overall, I would probably say an A-.”

Review by
03/24/2017

“Animal removal. It's Steve. It was Steve. There was nothing we disliked. He was very thorough. We had a problem with rodents and he was bound and determined to find the spot where they were getting in and he did and we haven't had a problem since and we're actually in the process of moving now, not because of that, but he made it possible for us to have a sale. He was really excellent. Very thorough. Very respectful and knowledgeable. I would give him an A+. He was great. The quality of work and expertise was excellent. He was top notch. I would recommend them.”

Review by
03/24/2017

“It was a nightmare dealing with them. They didn't fix my issue. It was weeks on end, and they charged me, and I talked to a manager after over a week. Then they sent somebody else out. He was a nice guy, and he finally trapped a couple of raccoons, but then we had them back in a couple of months, so it was a waste of money. The second guy actually trapped a couple, but like I said, he didn't stay long enough because the other guy wasted too much time. He told me he could only stay for a week, so he didn't catch all the raccoons. It was clean.”

Review by
03/24/2017

“So far, it has been positive. They've only been here twice. It's been positive when they've been here. They're good people. It was just woodpecker control. They're keeping the woodpeckers away; that's all. They're the only company around that does that. I'd give them a B; I did get some woodpeckers that started making holes again the other day. I've recommended them to several people.”

Review by
03/24/2017

“They did some work. They were very courteous and very clean. He was on time, and I thought he was a very good technician. I think Steve was his name. It was a rat that got into the attic. He closed up various openings by putting wire screening into some of the openings up in the roof to make sure that no more pests could get in the attic. I'd give them an A.”

Review by
03/24/2017

“I have experience with Jessica. She comes to my house, and she's very good. I would give a B+. I did not have an experience with the customer service. She doesn't come at certain times. When she comes, she comes. That's the only remark that I have. It would be nice to know when she comes, because she comes whenever she has an opening.”

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