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AreaSet
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“They are too expensive.”
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“They are a professional, punctual, clean, thorough, and efficient service.”
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“They are very good. They respond right away and come within the day that you call. So far, everything is going along. It is a little expensive, but the service is justifying the expense.”
“I think they are very good and very qualified.”
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“They are very professional in all the work they do.”
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“They are courteous and provide good service to the customer”
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“Technician and saleswoman were both courteous and professional. They took the time needed to explain the process of cleaning our air conditioning unit.”
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“I've been using them for every home I've owned and they always do a great job.”
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“The two fellows, Victor and Felix,arrived on time, went to work and kept at it until the job was finished, making sure they kept the houseclean as they needed to walk thru with or without the items they needed to do the work.”
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“We were surprised that the sales person accompanied the technician.”
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“They do an awesome job. We get nothing but the best from them which is why we use them.”
“I am very happy with their company. They have been doing work for me for 19 years.”
“They were pretty much on time with how long it was going to take. They were neat and clean, courteous, and understanding.”
“I just think they did a really good service, and they're always polite.”
“We've had good service.”
“I think they're a quality company and I've had absolutely no problems since they've put this in.”
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“Technicians are very professional and thoroughly explain the work that needs to be done.”
“Five stars, all the way.”
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“I've dealt with them for 30 years, but I had to have them come back. They didn't complete the job 100%.”
“Everything was fine.”
“When I bought a new air conditioner, I went under contract with USA so I got so many maintenance tips for 5 years.”
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“Super polite company who was quick at what they did. It was wonderful.”
“They came and I needed service and they came and did what they needed to do. I give a B+.”
“I guess it was good. I didn't have any complaints. A+. When we lived in Sunrise, we bought a new system from them. And when we lived in Coral Springs, they did service.”
“They were efficient and they were neat, tidy, and they fixed the problem. They repaired the A/C unit from leaking; it was backed up and they had to clear the pipes. I'd give them a B. What they did didn't work and they had to come back a few months later and redo all of it. The first person didn't really fix the problem.”
“They came and fixed it and we were satisfied and that was that. I'd give them an A.”
“It was just a tune up on my air conditioner. They were prompt, they were there when they were expected to be there, and the gentlemen seem to have done a good job. I'd give them an A.”
“They've been great. We paid a prepaid thing and they've been great. They show up when they say they're going to show up and they do what they're supposed to do. I'd give them an A. I'd recommend them.”
“I've used Service Experts all the years I've been in Florida. I have no problem with them. There was a problem on the installation of an air conditioning unit which was supposed to be done in a day but it took approximately two weeks and three weeks to get it finally settled, straightened out. So that's about the situation. Other than that, I'm still using them. I've got no problem otherwise. They do their job, they've always done their job. They had one problem with me which they took care of and they gave me a lot of compensation for it. I'd give them a B. Other than that one problem, they'd get an A. I always recommend them. They do a good job. There was a problem which was a problem and they straightened it out, it took a long time but it was straightened out. One mistake out of twenty years isn't bad.”
“They installed an air conditioner. It was alright. Solid B.”
“When our air conditioner broke in the middle of the night they came a couple of hours later. No, we've used them a couple of times, they actually put our air conditioner in a few years ago. I would grade them an A.”
“It was good. I didn't have an issue with them. They're good. They deserve an A.”
“I don't have any complaints.”
“I've already called them and bragged on the workers. I would give them an A+ for the heating and air work.”
“They came in and did the job. They did an A/C tune-up. I would give them an A.”
“They were good. They did their work efficiently and they were here on time. They didn't take long. I think they installed my A/C also. I would give them an A+. We're satisfied with everything. Even when I installed my A/C, they did an excellent job. I've recommended them already.”
“The technicians have always been very professional and very knowledgeable. They do my regular scheduled maintenance, ever since I bought the system from them, maybe three or four years. I would grade Service Experts Heating & Air Conditioning an A+.”
“Their workers were very pleasant, they knew what they were doing. They took care of everything and we never had a problem. First, they put the air conditioning unit in and then they serviced it. I would grade them an A+.”
“I didn't have a contract. I'm renting the place and the person who owns the place has a contract with them, but I was the one that dealt with them. It was a positive experience. They were good. They're sufficient. A pipe burst inside the wall. I would give them a B overall. When they did the pipes, they cut the wall and they just left everything there. They said, 'That's your responsibility.' It's a contract. They have a contract to do certain things and they say, 'All of this sheetrock is your responsibility. All of this is yours.' They had a contract for appliances, stuff like that. They cut the wall open. They got to the pipes, and they just left everything there and said it was my responsibility. They were very experienced.”
“There are some things that are pretty negative and some things that are positive. I think that most of the people that came by were honest and hard working. They actually installed two air conditioners, one after the other. Both of them had problems and they had tons of visits before they could finally fix them. I think I've been using them for a couple of years. One of the neighbors recommended them. For my overall experience, I'd give them a C. Again, one or two of the people that came by were really very good, and I hate to paint the whole group of people negatively. I don't even think it was the individuals. Honestly, I think they just couldn't figure out what was going on, and it probably wasn't their fault. It was probably more of the manufacturer's equipment, but it was pretty frustrating. Fortunately, it seems to be working well now.”
“They lied to me, ripped me off, and tried to tell me that I needed to replace an air condition unit. But it's still running after three years that I haven't had to use Service Experts for two years. They were my preventive maintenance service provider and my go to person for knowledgeable HVAC service and they full out lied to me. I would grade them a D, any company that would lie to you, no.”
