Service Experts Heating & Air Conditioning
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Service Experts Heating & Air Conditioning has received 4.4 out of 5 stars based on 62 customer surveys conducted through GuildQuality.
5
44
4
8
3
5
2
1
1
4
5th year as a Best Pick Call

Company Message Regarding COVID-19

At Service Experts, our top priority is always the health and safety of our customers and team....

We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.
"Service Experts Heating & Air Conditioning was built with the understanding of offering customers the best heating and cooling practices in the industry. Since its foundation, Service Experts in West Palm Beach has been faithful to the community, delivering the best HVAC products and services in the area."

Bill Selman | General Manager
Company Information
Services Offered
Service Experts Heating & Air Conditioning offers residential and commercial HVAC services, including repair, maintenance, and installation of air conditioners, air handlers, and furnaces. The company also provides duct cleaning services and indoor air quality solutions.
Warranty
Service Experts offers a 12-month service work guarantee and a 12-month product installation guarantee.
Company History
The company was started in 1981.
Distinctions
Service Experts employs multiple NATE-certified technicians.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company sells and services all makes and models of air conditioning systems as well as related equipment.
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
840 Jupiter Park Drive
Jupiter, FL 33458
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CAC1817129

Compiled Score:

Service Experts Heating & Air Conditioning has received 4.4 out of 5 stars based on 62 customer surveys conducted through GuildQuality.
5
44
4
8
3
5
2
1
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/05/2021

“Can't remember any names this was done over a year ago”

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

“I think they are very good and very qualified.”

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

“Their timely arrival was nice.”

Review by
03/04/2021

“I had two service experts, Arthur was one of them, and they both had exceptional service.”

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

“They met my expectations.”

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

“Mike has been exceptional.”

Review by
03/03/2021

“Everything was fine.”

Review by
03/02/2021

No review comments provided

Review by
03/02/2021

No review comments provided

Review by
03/02/2021

“They are very professional in all the work they do.”

Review by
03/02/2021

“They were great!”

Review by
03/02/2021

“They met all of my expectations. You get what you paid for.”

Review by
02/16/2021

No review comments provided

Review by
02/16/2021

“They are courteous and provide good service to the customer”

Review by
02/16/2021

“They were punctual and cleanly. They delivered high quality service.”

Review by
02/16/2021

“They were all good. Roberto, Scott, and Jeff had exceptional service.”

Review by
02/16/2021

“I have no complaints, and I am satisfied thus far.”

Review by
02/16/2021

“Service Experts Heating & Air Conditioning had great customer service and they are very on top of their scheduling.”

Review by
02/16/2021

“Nothing specific met or exceeded my expectations.”

Review by
02/16/2021

“The whole team from Service Experts Heating & Air Conditioning has always been really good.”

Review by
11/22/2019

No review comments provided

Review by
10/31/2019

“Technician and saleswoman were both courteous and professional. They took the time needed to explain the process of cleaning our air conditioning unit.”

Review by
10/11/2019

No review comments provided

Review by
10/07/2019

“I've been using them for every home I've owned and they always do a great job.”

Review by
10/06/2019

No review comments provided

Review by
10/06/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/28/2019

“All of my expectations were met.”

Review by
09/26/2019

“The two fellows, Victor and Felix, arrived on time, went to work and kept at it until the job was finished, making sure they kept the houseclean as they needed to walk thru with or without the items they needed to do the work.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“We were surprised that the sales person accompanied the technician.”

Review by
09/24/2019

“Just the owner for trying to fix the problem, he did send someone back out, but the guys that came did not know what they were doing at all”

Review by
03/12/2019

“I am very happy with their company. They have been doing work for me for 19 years.”

Review by
03/12/2019

“Yes, I had a conversation with the general manager, and he took his time to explain certain things to me that I was concerned about. I was expecting an argument and I was pleasantly surprised by that.”

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

“They worked on the air conditioning. They've been our company for a long time. Something burned out in the air conditioning earlier than expected, and they were responsible for $1,200 and I was responsible for $1,200. I had the insulation and duct work changed in the attic.”

Review by
03/12/2019

“They were fast and fixed it.”

Review by
03/12/2019

“They were very complete in explaining what they did and what possible things I might need done.”

Review by
03/12/2019

“The service people have all seemed to be very knowledgeable and very good, but I don't remember their names.”

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

“They do an awesome job. We get nothing but the best from them which is why we use them.”

Review by
03/12/2019

“They were all very good and the service is fine.”

Review by
03/12/2019

“Certainly on one occasion where we had an emergency repair, it was very promptly taken care of.”

Review by
03/12/2019

“I am satisfied with the annual service they provide, I have a service contract.”

Review by
03/12/2019

“I was completely satisfied.”

Review by
03/12/2019

“I just think they did a really good service, and they're always polite.”

Review by
03/12/2019

“The service people who come to my house met or exceeded expectations. They are really good service people.”

Review by
03/12/2019

“Everything was fine. It was an annual system check, so we weren't doing anything crazy.”

Review by
03/12/2019

“I would like to recognize the gentleman that came, he was very efficient.”

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

“They met my expectations.”

Review by
03/12/2019

“The second guy who came to do the cleaning because they do the job, and they got this kind of freaky movement where you have to buy a package, so I paid for maintenance. The maintenance guy who came the second time was great.”

Review by
01/28/2019

“Technicians are very professional and thoroughly explain the work that needs to be done.”

Review by
11/19/2018

“Five stars, all the way.”

Review by
11/19/2018

“It is nothing to do with service, but the last 2 times they came, they brought in a sales agent trying to convince me that I need a new air conditioning, and I have already talked to the management about it.”

Review by
03/21/2018

“Everything was fine.”

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

“When I bought a new air conditioner, I went under contract with USA so I got so many maintenance tips for 5 years.”

Review by
03/21/2018

“I've dealt with them for 30 years, but I had to have them come back. They didn't complete the job 100%.”

Review by
03/21/2018

“Super polite company who was quick at what they did. It was wonderful.”

Review by
03/20/2018

“I guess it was good. I didn't have any complaints. A+. When we lived in Sunrise, we bought a new system from them. And when we lived in Coral Springs, they did service.”

Review by
03/20/2018

“They were efficient and they were neat, tidy, and they fixed the problem. They repaired the A/C unit from leaking; it was backed up and they had to clear the pipes. I'd give them a B. What they did didn't work and they had to come back a few months later and redo all of it. The first person didn't really fix the problem.”

Review by
03/20/2018

“They came and I needed service and they came and did what they needed to do. I give a B+.”

Review by
03/19/2018

“They came and fixed it and we were satisfied and that was that. I'd give them an A.”

Review by
03/16/2018

“It was just a tune up on my air conditioner. They were prompt, they were there when they were expected to be there, and the gentlemen seem to have done a good job. I'd give them an A.”

Review by
03/14/2018

“They've been great. We paid a prepaid thing and they've been great. They show up when they say they're going to show up and they do what they're supposed to do. I'd give them an A. I'd recommend them.”

Review by
03/14/2018

“I've used Service Experts all the years I've been in Florida. I have no problem with them. There was a problem on the installation of an air conditioning unit which was supposed to be done in a day but it took approximately two weeks and three weeks to get it finally settled, straightened out. So that's about the situation. Other than that, I'm still using them. I've got no problem otherwise. They do their job, they've always done their job. They had one problem with me which they took care of and they gave me a lot of compensation for it. I'd give them a B. Other than that one problem, they'd get an A. I always recommend them. They do a good job. There was a problem which was a problem and they straightened it out, it took a long time but it was straightened out. One mistake out of twenty years isn't bad.”

Review by
03/14/2018

“They installed an air conditioner. It was alright. Solid B.”

Review by
02/07/2018

“I've already called them and bragged on the workers. I would give them an A+ for the heating and air work.”

Review by
02/07/2018

“It was good. I didn't have an issue with them. They're good. They deserve an A.”

Review by
02/07/2018

“They came in and did the job. They did an A/C tune-up. I would give them an A.”

Review by
02/07/2018

“They were good. They did their work efficiently and they were here on time. They didn't take long. I think they installed my A/C also. I would give them an A+. We're satisfied with everything. Even when I installed my A/C, they did an excellent job. I've recommended them already.”

Review by
02/07/2018

“The technicians have always been very professional and very knowledgeable. They do my regular scheduled maintenance, ever since I bought the system from them, maybe three or four years. I would grade Service Experts Heating & Air Conditioning an A+.”

Review by
02/07/2018

“When our air conditioner broke in the middle of the night they came a couple of hours later. No, we've used them a couple of times, they actually put our air conditioner in a few years ago. I would grade them an A.”

Review by
02/07/2018

“Their workers were very pleasant, they knew what they were doing. They took care of everything and we never had a problem. First, they put the air conditioning unit in and then they serviced it. I would grade them an A+.”

Review by
02/07/2018

“I don't have any complaints.”

Review by
02/07/2018

“There are some things that are pretty negative and some things that are positive. I think that most of the people that came by were honest and hard working. They actually installed two air conditioners, one after the other. Both of them had problems and they had tons of visits before they could finally fix them. I think I've been using them for a couple of years. One of the neighbors recommended them. For my overall experience, I'd give them a C. Again, one or two of the people that came by were really very good, and I hate to paint the whole group of people negatively. I don't even think it was the individuals. Honestly, I think they just couldn't figure out what was going on, and it probably wasn't their fault. It was probably more of the manufacturer's equipment, but it was pretty frustrating. Fortunately, it seems to be working well now.”

Review by
02/07/2018

“They lied to me, ripped me off, and tried to tell me that I needed to replace an air condition unit. But it's still running after three years that I haven't had to use Service Experts for two years. They were my preventive maintenance service provider and my go to person for knowledgeable HVAC service and they full out lied to me. I would grade them a D, any company that would lie to you, no.”

Review by
04/17/2017

“I've been using Service Experts for a number of years. They've always been very reliable, and the work has always been good. They've done duct cleaning for me in the past. I would give them an A overall. I have always had very good service, so I would recommend them.”

Review by
04/17/2017

“It was fine. They've always been responsive. I've used them for a number of years. Overall, I would give them an A. I haven't had any reason to worry about anything or deal with customer service.”

Review by
04/17/2017

“They're very good. Stephen was excellent. They just did air conditioning service. I'd give them an A+.”

Review by
04/14/2017

“I've been using Service Experts. They're good. Every time I need them, they show up, and they do good work. I'd give them an A.”

Review by
04/14/2017

“The service people are knowledgeable, and they do the work as promised. It was just maintenance for the air conditioner. I'd give them an A.”

Review by
04/14/2017

“I've been using them for 15 to 2 years. They've always done a good job for me. I have a maintenance contract. They did duct cleaning. I'd give them an A. I would recommend them.”

Review by
04/14/2017

“We’ve been using them for 15 years, and we have had a positive experience. They're always here when we need them, especially in an emergency. I'd give them an A.”

Review by
04/14/2017

“They were just what I expected. We had the ducts cleaned earlier. They just did the A/C for me. I'd give them an A. They're fine. If somebody asked me, I'd tell them that's who we've used, and we've been satisfied.”

Review by
04/14/2017

“I think we had a contract with them. The service people do a good job. They're usually here on time, they're very courteous, and they seem to do a good job. They go right to work and get it done, so I appreciate that. They cleaned the ducts back some time ago. This was just air conditioning last time. I would give them an A overall. The guys have always been very courteous and always do nice work. Their punctuality is good. They come within the time period they say they'll be here. I'd recommend them well. I've talked to other people who said they're looking for a change over, and I’ve told them to try Service Experts. I recommend that company.”

Review by
04/14/2017

“They were really helpful initially, and then when we called to ask the supervisor to come back for something, he just ignored us and never showed up. They put all new ducts in. I'd give them a B overall. Their customer service has been helpful.”

Review by
04/13/2017

“I use them all of the time. They're just very good. They came recommended to me, and I would recommend them to anybody. It was just a general checkup, twice a year. I have also had them do duct cleaning. I'd give them an A.”

Review by
04/13/2017

“The person who did the service, the technician, was very nice. They replaced the quills in the A/C because they were leaking. I'd give them an A overall. I would recommend them.”

Review by
04/13/2017

“We had a good experience with them. We've been with them for years, otherwise we wouldn't stay with them. They're on time whenever they say, and they are very professional, quick, and good at what they're doing. They do work on the A/C unit. I bought two air conditioners from them. Once, they cleaned the ducts too. I'd give them an A. Their customer service has been very good so far. They did a great job. I recommended them to a number of people.”

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