Service Experts Heating & Air Conditioning
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 146 Surveys
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Compiled Score: star star star star star
Service Experts Heating & Air Conditioning has received 5 out of 5 stars (A-rating) based on 146 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"Service Experts Heating & Air Conditioning was built with the understanding of offering customers the best heating and cooling practices in the industry. Since its foundation, Service Experts in West Palm Beach has been faithful to the community, delivering the best HVAC products and services in the area."

Bill Selman | General Manager
Company Information
Services Offered
Service Experts Heating & Air Conditioning offers residential and commercial HVAC services, including repair, maintenance, and installation of air conditioners, air handlers, and furnaces. The company also provides duct cleaning services and indoor air quality solutions.
Warranty
Service Experts offers a 12-month service work guarantee and a 12-month product installation guarantee.
Company History
The company was started in 1981.
Distinctions
Service Experts employs multiple NATE-certified technicians.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company sells and services all makes and models of air conditioning systems as well as related equipment.
Licenses
CAC1817129
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lantana, Lake Worth, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Super polite company who was quick at what they did. It was wonderful.”

“They were good. They did their work efficiently and they were here on time. They didn't take long. I think they installed my A/C also. I would give them an A+. We're satisfied with everything. Even when I installed my A/C, they did an excellent job. I've recommended them already.”

“They've been great. We paid a prepaid thing and they've been great. They show up when they say they're going to show up and they do what they're supposed to do. I'd give them an A. I'd recommend them.”

“I've already called them and bragged on the workers. I would give them an A+ for the heating and air work.”

“Their workers were very pleasant, they knew what they were doing. They took care of everything and we never had a problem. First, they put the air conditioning unit in and then they serviced it. I would grade them an A+.”

“I guess it was good. I didn't have any complaints. A+. When we lived in Sunrise, we bought a new system from them. And when we lived in Coral Springs, they did service.”

“The technicians have always been very professional and very knowledgeable. They do my regular scheduled maintenance, ever since I bought the system from them, maybe three or four years. I would grade Service Experts Heating & Air Conditioning an A+.”

“Everything was fine.”

“I don't have any complaints.”

“They came and fixed it and we were satisfied and that was that. I'd give them an A.”

“It was good. I didn't have an issue with them. They're good. They deserve an A.”

“When our air conditioner broke in the middle of the night they came a couple of hours later. No, we've used them a couple of times, they actually put our air conditioner in a few years ago. I would grade them an A.”

“It was just a tune up on my air conditioner. They were prompt, they were there when they were expected to be there, and the gentlemen seem to have done a good job. I'd give them an A.”

“They came in and did the job. They did an A/C tune-up. I would give them an A.”

“What I liked is that when the A/C was broken, they came within hours. I thought that was great because I have a baby at home, and it was extremely hot. They were here within hours, so it was amazing. It was great. Service Experts is A+.”

“Service Experts just installed a whole new A/C system. Everything made it positive—customer service, everything. They did a phenomenal job with installation. I would recommend those people 100 percent to any one of my friends. I'd give them an A+ rating.”

“They were good—absolutely wonderful. For heating and air, they do excellent work, and I would recommend them. They've been working for me for 14 years.”

“They just did an excellent job. They explained things well. They did a tune-up for the air conditioning. They get an A+.”

“Very positive. We had a young woman. I've forgotten her name, but she did an excellent job. It was a checkup primarily on our air conditioning. I'd give it the highest rating, so an A+. I would recommend them.”

“They're the best. They've installed two units for me on two different properties. They're pretty prompt, and the guys I've dealt with are really friendly and accommodating. I'd give them an A+.”

“I think I had some issues with my air conditioning. Very positive experience. They showed up on time. Very professional. Got the job done and cleaned up when they were done. Very good job. I believe it was something with my air conditioning; the compressor or something. For the work, I'd say excellent; no complaints.”

“It was very good. Everything he did was what I expected. It was a semiannual maintenance of the air conditioner. I'd give them excellent.”

“They checked my air conditioner for me. I was very pleased. I would use them again. The man was very polite. I thought he did a thorough job. I was impressed to watch him because I've seen a few other ones that just barely did anything at all. I'd give them an A. I already have recommended them.”

“It was OK. The air conditioner all froze up into a block of ice, and I guess they did a good job. They diagnosed it as some type of pressure switch, and they replaced it and I haven't had a problem since. They did excellent work and I have no complaints. I would recommend them.”

“They're great. They came and did some repairs on my air conditioning that another company installed and couldn't fix, so it's still under warranty. They came and fixed it, and the other company had given up on it. They seem to be knowledgeable. They knew what was going on, and that was probably the most impressive thing. I'd give them an A. I'll recommend them.”

“They were fine. The city had inspected the unit and there were problems with it, so they had to come and fix those issues so it would pass inspection. They had to also replace a thermostat that they had changed to what we had actually ordered. I've met him before. He's a perfectly nice guy. He's very professional and polite. I'd say an A.”

“They put in new air conditioning for me. They were quick, and they did a very good job so far. No one's perfect, but I would say an A.”

“They're very good. I'm satisfied with them. For air conditioning and heating, they do excellent work; no complaints. I would recommend them.”

“They've done a variety of different thing. The last thing was just plumbing, but they were excellent. They've replaced air conditioners. I like them very much. I'd give them an A-.”

“Everything was great. Everything was excellent. They were very good.”

“Everything was great. Everything was perfectly good with them.”

“I like their general work. They seem like they're really focused on the customer and the customer's needs and that type of thing, and every time they come over they seem that way no matter who I deal with. They do annual maintenance on my one house, and on the other house I just bought, they fixed a heater. They do annual maintenance for that one too. I'd give them an A+.”

“They installed a new furnace and a new air conditioner. It was an A+. It was very good. I don't remember having a problem. I did already recommend them.”

“We had a very positive experience. They were very professional. They put in an air conditioner. I would say A+.”

“We signed up for their maintenance. We had to schedule for the next one. I thought the individual they sent out was very conscientious. He did a good job explaining what the issues were, and I think he did a real good job. I would say A+. I really thought he did a good job. We've already recommended them.”

“They were very professional, and they did what they needed to do. They were doing air conditioning. I'd give them an A+.”

“They were just doing standard maintenance for me. I'd give them an A+.”

“I just think they do good-quality work. They do standard maintenance for me. I'd give them an A+.”

“I have to change my filter. It definitely was positive. I bought an entire air conditioning system, and then they came back to check it to make sure everything was fine after six months, and then they fixed it and now nothing. Everything is fine. I just have to change my filter. I'd give them an A+.”

“They do a lot for me. They serviced my old air conditioner. They put in something about eight months ago, and they come whenever I need them. They do whatever needs to be done. I'd give them an A+.”

“So far it has been positive. They just installed an air conditioning unit. Everything went smoothly, as they said it would. No bumps in the road. I'd give them an A+.”

“They checked my air conditioning—the whole unit. The man that was here was very nice. He was nice. He was knowledgeable. We signed a contract. Twice a year they're going to send somebody out. They check it out. It's good. I'll give them an A+. I did already recommend them.”

“They maintain my air conditioning units. They also installed a complete system for me some time ago. They let you know when you're due for your service work. They schedule the work, and it gets scheduled in a timely manner, and they're on time. And their techs are great. I'd give them an A+. I have recommended them.”

“They replaced two of my units. They're very efficient. They come in, they do their work, and they get out. They've cleaned out my vents, and they do regular maintenance. No complaints, so an A.”

“Everything was fine. They seem honest and ethical. Well, they serviced us out at my new house, and next week we're set up to go to my old house for a service. I just purchased a new unit to replace an 11-year-old unit that I have, and they're going to be doing some more work in probably about a month. It'll definitely be an A.”

“They were nice and quick. They were just checking up on my A/C unit. I'd give them an A.”

“It was good. He was very polite and very patient and did a good job. The A/C went off. He came and checked it out and found it was hooked up to the control system from FLP and disconnected it, and it was all good. An A is fine.”

“The actual person here was OK. He was nice and everything, but I really liked the phone conversations with the people in the office. They were very helpful and very attentive. I ended up changing out a motor in the A/C. I'd give them an A.”

“They were very professional and on time. They made it right. I had a condenser tune-up and oil cleaning, I believe. I'd give them an A.”

“It was very good, actually. They come when they say, and they fix it. I'd give them an A. I have those lights that keep the mold out. They installed those.”

“The guy who was in charge out here was organized and knew what he was doing, and he was very helpful. They were putting in a new A/C for my home. I'd give them an A. I would recommend them.”

“It was fine. I'm happy with it. It works. I like it. They put it in, and I haven't had any problems. I have one problem, but they came back. I'd give them an A. I have no complaints. I would recommend them.”

“They've done work for me before. I have a service contract with them. We had no problem with them. They were courteous and told me what I had to do. They were doing a repair on my A/C unit. I'd give them an A.”

“They came in and replaced something when we had the leak up there or something. They did quite a good job. They were polite enough to ask if they could use our bathrooms inside. I would give it an A. They were up there and in and out very quickly.”

“We've had great service with them. They did work on the air conditioning. I'd give them an A. I would absolutely recommend them.”

“They were here about two months ago to do the maintenance. I'd give them an A.”

“They did air conditioner replacement. I'd give them an A.”

“They're fine. It's been positive so far. They do standard maintenance on my HVAC unit twice a year. So far I'd give them an A. I've never had them do anything big, so just the maintenance every six months.”

“They were professional. They did their job. They did it good. It was just standard maintenance. I'd give them an A. I've already recommended them to other people.”

“They were just doing general maintenance on an air conditioner. I would say A.”

“It was probably the air conditioning. They were fine. I'd give them an A.”

“They were fixing the air conditioner problem. I've been with them for like four years now. They do a good job. I'd give them an A.”

“I have Service Experts. It was pretty much positive. I only had them here once to check out everything before the end of the season. In fact, they're coming in here next week to check the air conditioner and go up on the roof and check whatever's up there. They do fine. I'd give them an A. They're very good. My neighbor recommended them to me, so I'm going to recommend them to a friend of mine.”

“They worked on the A/C. It was good. I had no A/C. They came and made sure everything was OK for me. For what they did, they did what they were supposed to do. I would give them an A. I usually recommend them.”

“They were installing a new unit. Every time I call them if I have an issue with it, they come right out. I'd give them an A.”

“They did air conditioning service. They're reliable. They're on time. They do good work. I would grade it an A.”

“They put in an air conditioning unit. The work was fine. Everything is good. It runs great. Follow-up was good. It was all good. I'd give them an A.”

“That was quite a while ago. I think at that time, he was just checking for a water leak in my HVAC system. They were on time. I would say A.”

“They were good.”

“The service was fine.”

“Everything was fine.”

“They were fine. They were very confident. They came when they were supposed to come. They did the job, and I didn't have to call them back for any problem. They checked my A/C one time, got it working, priced a thermostat the second time, and they did a service call and cleaned up everything. Worked fine. Worked nice. I'd give them an A. I have recommended them.”

“They repaired a fan motor. We were satisfied. No mistake somewhere.”

“We see them twice a year. They do HVAC maintenance. They seem to be very efficient. They do their job. They seem agreeable. We don't have any major problems, so there's nothing really out of the ordinary for them to do. No mistakes.”

“We had a good experience with them. We've been with them for years, otherwise we wouldn't stay with them. They're on time whenever they say, and they are very professional, quick, and good at what they're doing. They do work on the A/C unit. I bought two air conditioners from them. Once, they cleaned the ducts too. I'd give them an A. Their customer service has been very good so far. They did a great job. I recommended them to a number of people.”

“They did routine servicing of the unit. The duct cleaning work was done a while ago. I pointed out to her that there was mold. They were supposed to prevent that. So that's why they were supposed to come back out and reclean the vents. I'd give the overall experience an A. They've been pretty good about things other than this one time here. The young lady she's been out a few times and she's always very pleasant. She always follows up with her phone calls. She said she was going to call the next day, and she did follow up.”

“Everything was just very good. I've used them for years.”

“They're very good. Stephen was excellent. They just did air conditioning service. I'd give them an A+.”

“The service people are knowledgeable, and they do the work as promised. It was just maintenance for the air conditioner. I'd give them an A.”

“I had a good experience with them. They did really good work. They replaced the old one and put in a new unit. I'd give them an A overall.”

“It was fine. I liked their response time, I liked that. They were pretty quick to respond to my broken air conditioner, so I appreciated that. I'd give them an A.”

“I've been using them for about ten years. I have a contract, and when it needs to be serviced, they call me to set up an appointment. They clean the ducts. I'd give the overall experience a straight A.”

“I've been using them since I moved into the house in September 1998. They replaced the UV bulb of my system. I'd give the overall experience an A+.”

“I've been using Service Experts. They're good. Every time I need them, they show up, and they do good work. I'd give them an A.”

“We've been using them for 15 years, and we have had a positive experience. They're always here when we need them, especially in an emergency. I'd give them an A.”

“I've been using them for 15 to 20 years. They've always done a good job for me. I have a maintenance contract. They did duct cleaning. I'd give them an A. I would recommend them.”

“They're very good. They did everything. They checked the air service, and the they did duct cleaning.”

“It was fine. They've always been responsive. I've used them for a number of years. Overall, I would give them an A. I haven't had any reason to worry about anything or deal with customer service.”

“The person who did the service, the technician, was very nice. They replaced the quills in the A/C because they were leaking. I'd give them an A overall. I would recommend them.”

“I use them all of the time. They're just very good. They came recommended to me, and I would recommend them to anybody. It was just a general checkup, twice a year. I have also had them do duct cleaning. I'd give them an A.”

“I think we had a contract with them. The servicepeople do a good job. They're usually here on time, they're very courteous, and they seem to do a good job. They go right to work and get it done, so I appreciate that. They cleaned the ducts back some time ago. This was just air conditioning last time. I would give them an A overall. The guys have always been very courteous and always do nice work. Their punctuality is good. They come within the time period they say they'll be here. I'd recommend them well. I've talked to other people who said they're looking for a change over, and I've told them to try Service Experts. I recommend that company.”

“I've been using Service Experts for a number of years. They've always been very reliable, and the work has always been good. They've done duct cleaning for me in the past. I would give them an A overall. I have always had very good service, so I would recommend them.”

“They were just what I expected. We had the ducts cleaned earlier. They just did the A/C for me. I'd give them an A. They're fine. If somebody asked me, I'd tell them that's who we've used, and we've been satisfied.”

“They did a good job. They were very thorough, they explained and showed me what they were doing, and it was all good. I have an A/C service and maintenance program, so they flushed the line and made sure that everything was sterile in the line and all that. The usual.”