PROTOCOOL Cooling Solutions
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

PROTOCOOL Cooling Solutions has received 4.8 out of 5 stars based on 89 customer surveys conducted through Our Research Partners.
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6th year as a Best Pick Call
"PROTOCOOL Cooling Solutions has been serving South Florida families and businesses for 20 years. We focus on one thing: Helping all people live in greater safety and comfort. If you are ready to be WOWED by our caring and talented team, we would be honored to have the opportunity to earn your trust."

Chris Pompilio | Vice President
Company Information
Services Offered
PROTOCOOL Cooling Solutions repairs, maintains, replaces, and upgrades central air conditioning systems for residential and commercial customers. The company also offers air duct sealing and indoor air quality solutions.
Warranty
Warranties vary depending on service.
Company History
The company was established locally in 2002.
Distinctions
A Trane Comfort Specialist since 2006, PROTOCOOL is also a member of the Comfort Institute, an AEROSEAL dealer, and a member of the Mechanical Contractor Association of South Florida (MCASF). The company has received the MCASF's Safety Excellence Award and the Trane South Region Pacesetter Award.
Employee Information
Employees wear uniforms, drive marked vehicles, are background checked and drug tested, and do not smoke on customers' property.
Areas Served
Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Boca Raton, Boynton Beach, Delray Beach
Address
1669 NW 144th Terrace Suite 203
Sunrise, FL 33323
Hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
Licenses
CAC058577

Compiled Score:

PROTOCOOL Cooling Solutions has received 4.8 out of 5 stars based on 89 customer surveys conducted through Our Research Partners.
5
80
4
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/21/2022

“My technician was excellent.”

Review by
02/16/2022

“Protocool Cooling Solutions Inc is very organized, punctual, highly skilled in performance and easy to work with.”

Review by
02/16/2022

No review comments provided

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02/16/2022

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02/16/2022

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02/09/2022

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Review by
02/09/2022

“I highly recommend them, they are very professional and got the job done in a timely manner. They were available after hours.”

Review by
01/29/2022

“Dan, the service technician, is the best. He goes over and beyond. I am highly satisfied.”

Review by
01/29/2022

“They provided a good service. The only thing is that they promised us a free filter but we never received it.”

Review by
01/29/2022

No review comments provided

Review by
01/29/2022

“I thought they did a little bit of price gauging.”

Review by
01/24/2022

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01/24/2022

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01/24/2022

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01/24/2022

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01/24/2022

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01/24/2022

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01/24/2022

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01/24/2022

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03/16/2021

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03/12/2021

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03/10/2021

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03/10/2021

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03/10/2021

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03/09/2021

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03/09/2021

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03/09/2021

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Review by
03/09/2021

“Every step of the way with Protocool Solutions was extremely professional. From the initial consult to the final installation.”

Review by
03/05/2021

“Protocool Cooling Solutions gave excellent service. I have been really pleased with them.”

Review by
03/05/2021

“The technician that came to fix the issue was so professional and so informative about what happened. He explained what he was doing and did a wonderful job!”

Review by
03/05/2021

“I have used several HVAC companies through my warranty and they look like elementary kids compared to Protocool! Protocool did a great job!”

Review by
03/05/2021

“Protocool Cooling Solutions did a great job. The technical was great as well. I will definitely use them again. I highly recommend this company.”

Review by
03/05/2021

“Everything has been great! We haven't had any issues. We will definitely keep Protocool Cooling Solutions in mind when we have to get a new unit.”

Review by
03/05/2021

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03/05/2021

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03/05/2021

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Review by
03/04/2021

“They exceeded all my expectations.”

Review by
03/04/2021

“I was just not very happy with the results from their service.”

Review by
03/03/2021

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03/03/2021

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03/03/2021

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02/22/2021

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02/22/2021

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02/22/2021

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02/22/2021

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Review by
02/22/2021

“Overall, from the initial meeting to the install and then coming back. They were A#1.”

Review by
02/22/2021

“They exceeded all my expectations!”

Review by
11/18/2019

“They were very professional. The people who came out to install the air conditioning unit was very courteous, professional and very clean. After all the work they did, they took the trash away.”

Review by
11/01/2019

No review comments provided

Review by
10/28/2019

“I like everything about them. They are very prompt, very clean, and very orderly. Everything they said they did and they did the whole job in one day. They are fantastic.”

Review by
10/25/2019

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Review by
10/23/2019

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Review by
10/23/2019

“They are very professional and give good quality work.”

Review by
10/23/2019

“I was very happy with the price and the technician. I will use the company again if needed.”

Review by
10/23/2019

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Review by
10/22/2019

“They were prompt and on time. They explained what the problem was in detail.”

Review by
10/21/2019

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Review by
10/19/2019

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Review by
10/16/2019

“I loved the service, and I highly recommend them.”

Review by
10/15/2019

“very professional arrived promptly good service”

Review by
10/15/2019

“They are terrific in every possible way. The service guy was outstanding.”

Review by
10/15/2019

“The 2 technicians that worked with me are very professional and very pleasant, they explained things to me so I can help myself with certain issues.”

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10/15/2019

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10/15/2019

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02/07/2019

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02/06/2019

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02/06/2019

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02/06/2019

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Review by
02/02/2019

“Everything was good. He was wonderful, and we'll use them again.”

Review by
02/02/2019

“The work was excellent.”

Review by
02/02/2019

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02/02/2019

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02/02/2019

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01/29/2019

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01/29/2019

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01/29/2019

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01/29/2019

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01/29/2019

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Review by
01/29/2019

“Protocool has been my go-to service provider for my systems at home. We are extremely satisfied and wish that more people got to know them as well as we have.”

Review by
01/23/2019

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Review by
01/22/2019

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Review by
01/22/2019

“The technician was terrific!”

Review by
01/22/2019

“The company did a fabulous job for me.”

Review by
01/22/2019

“They were terrific!”

Review by
01/18/2019

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01/18/2019

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01/18/2019

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Review by
01/17/2019

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Review by
01/17/2019

“They were very disorganized. They were slow, it took four weeks for them to show up”

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