PROTOCOOL Cooling Solutions
Air Conditioning & Heating
Hours of Operation
Business Address
1669 NW 144th Terrace Suite 203
Sunrise, FL 33323
Company Details
Services Offered
- Commercial HVAC Services
- Ductwork Repair and Installation
- HVAC System Maintenance
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
Employee Information
- Background Checked
- Drug Tested
- Employees do not smoke on customers' property
- Marked Vehicles
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- AEROSEAL dealer
- MCASF's Safety Excellence Award recipient
- Member of the Comfort Institute
- Member of the Mechanical Contractor Association of South Florida (MCASF)
- Trane South Region Pacesetter Award recipient
About this company
"PROTOCOOL Cooling Solutions has been serving South Florida families and businesses for 24 years. We focus on one thing: Helping all people live in greater safety and comfort. If you are ready to be WOWED by our caring and talented team, we would be honored to have the opportunity to earn your trust."
— Chris Pompilio, Vice President
License
CAC058577
Ratings & Reviews
Compiled Score:
PROTOCOOL Cooling Solutions has received 4.3 out of 5 stars based on 138 customer reviews. Learn about Our Research Process.
Julio Gonzalez
4 months ago
⭐️ I give PROTOCOOL 5 stars for the installation of my new A/C system. Excellent professionalism, impeccable quality, exceptional customer service, and outstanding technical support. Very satisfied with the results. Highly recommended!
Mario Rodriguez
a month ago
PROTOCOOL has earned my complete trust through their honesty, reliability, and unwavering commitment to delivering world-class service, always making the customer’s needs their top priority. It is rare to find a company that not only delivers exceptional workmanship but also genuinely cares about its customers the way PROTOCOOL does. From the very first phone call, Jasmine has always been warm, courteous, and incredibly attentive, consistently going above and beyond to ensure every concern is addressed and every customer feels valued and supported. I am especially grateful to Chris and Rickey for their dedication and professionalism in resolving a very complex issue involving my thermostat, internal wiring, and compressor—Chris’s technical expertise and determination, combined with Rickey’s precision, accuracy, organization, and meticulous workmanship, were truly second to none. What impressed me most was their commitment to doing the job the right way, never rushing, never cutting corners, and treating my home with the utmost care and respect. PROTOCOOL shows up when they say they will, never leaves a customer wondering or waiting, and will stay until the job is completely finished, regardless of the hour or day, because they genuinely stand behind their work. My sincere thanks to the entire PROTOCOOL team for restoring not only my air conditioning but also my confidence that there are still honest, dependable companies that put integrity, quality, and customer satisfaction above everything else—I recommend them without hesitation.
William Barter
4 months ago
I rarely leave reviews, but here I have got to say this company is extraordinary. Especially Chris who came and bailed us out and showed magnificent customer service as well as technical proficiency. I have worked in the service industry myself for decades and honestly if every business I worked for had like 10 guys like Chris it would have been a well oiled machine! I was expecting a pro but I got much more, highly recommended. Superb Customer service 100 out of 10 bar none. …and my AC is roaring now! Thank you!
Kim Vadnais
5 months ago
Of course as soon as we go out of town, our ac goes out for our house guest. We called on a Friday at 11:30 pm and were greeted by an AI system that was very responsive and human like. We set up an appt for 9 am, and told we would receive a follow up call to confirm. Within minutes the call came, and the employee was very polite and knowledgeable, and the diagnostic fee was fair and reasonable. Saturday morning, they called and came out at 8:30, identified the problem, and called to communicate what was needed. They gave a quote, were able to get the needed part within 30 minutes, and completed the work quickly and professionally, all before 11:00 am. We were extremely impressed with the customer service, quick response, and fair pricing. We highly recommend this company, and will definitely use them again for our ac needs.
Jennifer Bevan
3 months ago
my technicians did a great job with my system repair and rejuvenation service. they were very thorough and extremely courteous. i will definitely use Protocool again for my AC services.
Service Area
PROTOCOOL Cooling Solutions serves 11 cities in the South Florida area.
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Cities Served
PROTOCOOL Cooling Solutions FAQ
Services
Hours of Operation
Business Address
1669 NW 144th Terrace Suite 203
Sunrise, FL 33323
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