One Hour Air Conditioning
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

One Hour Air Conditioning has received 4.9 out of 5 stars based on 100 customer surveys.
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2nd year as a Best Pick Call
"Your local One Hour team prides itself on efficiency. We are a team of experienced, NATE-certified HVAC specialists who excel in addressing all of your home comfort needs. We are committed to making you a fan of our work. It is our goal to make you comfortable with having our friendly and talented staff in your home."

Chad Huddleson | General Manager
Company Information
Services Offered
One Hour Air Conditioning specializes in repair, maintenance, and installation of residential and light commercial HVAC equipment. The company also offers duct cleaning services.
Warranty
All repairs and replacements performed by One Hour are protected by a two-year parts-and-labor warranty. Extended parts-and-labor warranties are available for replacements.
Company History
Formerly known as Vans Comfortemp, One Hour Air Conditioning has been replacing, maintaining, and installing HVAC systems in Broward and Palm Beach counties since 1965.
Distinctions
The company employs multiple NATE-certified technicians.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
CAC1818843
Areas Served
Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
11/04/2017

“I've been with One Hour—actually been customers of them for about twenty years. What I like about them is they're efficient. They're good guys; they take care of me. I'd give them an A. Like I said, I've been with them way back, for well over twenty years. I need to call them shortly for my maintenance appointment.”

Review by
11/04/2017

“I guess they come when they are supposed to, and they seem to do what their supposed to, as far as the service call is concerned. But the only thing I'm not that happy with—I notice, whenever they have a charge, regardless to what it is, it's a little expensive. I would grade them an A.”

Review by
11/04/2017

“The sales guy, he was very knowledgeable, very wonderful, and very helpful. When they tuned up my A/C unit, they were very clean, and cleaned up afterward. And you would never know they were there. I would grade One Hour Heating and Air Conditioning an A+.”

Review by
11/04/2017

“I've had them for years when they were a different name. Before they became One Hour, I forgot the name of it, but they were another company. I've been with them awhile. I'm perfectly happy.”

Review by
11/04/2017

“I do like that they were available 24 hours a day, and I liked that they always were here on time. I would grade them an A+. Customer service was very nice.”

Review by
11/04/2017

“They were helpful, and they did it in a timely manner. I'd give them an A+. I had no complaints with them, and I would highly recommend them as well.”

Review by
11/04/2017

“They are very efficient, and they were on time, it's a very good company. I would grade them an A+; not a problem. The quality of work was very good.”

Review by
11/04/2017

“I just like the way that he does everything. They are polite, quiet, and very helpful. I would grade them an A. I would highly recommend them.”

Review by
11/04/2017

“They seemed always to be reliable and on time. The men seemed to take a real interest in solving the problem. I would grade One Hour an A.”

Review by
11/04/2017

“They were on time; they call me before they come, so that I don't have to wait a lot, and they do a good job. I would grade them an A.”

Review by
11/04/2017

“Everything was OK. I would say One Hour was great, A. I think they were clean. Everything was fine. Everything was just good.”

Review by
11/04/2017

“They are very good; I used One Hour as well. They are very accommodating. I would grade them an A+. I would recommend them.”

Review by
11/04/2017

“It was excellent. Every time we need them, we just call them, and then they are promptly answering, coming home, and taking care of it. I would give them an A+.”

Review by
11/04/2017

“They're very good. They're very punctual, they're very competent, and they have very good service. With them, A+.”

Review by
11/04/2017

“They give a pretty prompt response. I would grade them an A.”

Review by
11/04/2017

“They were on time; the service was good. I would grade them an A.”

Review by
11/04/2017

“I had a good experience with them. I would recommend.”

Review by
11/04/2017

“They were very good. I've used them for years.”

Review by
11/04/2017

“I'd give them a B. There was a slight issue.”

Review by
11/04/2017

“I had a wonderful experience.”

Review by
11/04/2017

“They were very nice.”

Review by
11/04/2017

“It was positive.”

Review by
11/04/2017

No review comments provided

Review by
11/04/2017

No review comments provided

Review by
01/27/2017

“It was a positive experience.”

Review by
01/27/2017

“I really like them. I would give them an A+.”

Review by
01/27/2017

“Everything was fine. I'd give them an A.”

Review by
01/27/2017

“It was very positive.”

Review by
01/27/2017

“The guy was just very pleasant. I would give them an A.”

Review by
01/27/2017

“They came for a service call. I'd rate them an A+.”

Review by
01/27/2017

“I haven't had a problem with them. I have to say it's an A.”

Review by
01/27/2017

“They did some work for me in April. I liked everything. I'd give them A+. They're very nice.”

Review by
01/27/2017

“They came to check out a problem I had with my air conditioner. I'd give them a B-.”

Review by
01/27/2017

“There is nothing in particular I like or dislike about them. I'd give them a B+.”

Review by
01/27/2017

“They did maintenance on my A/C system and heaters. I'd give them an A+.”

Review by
01/27/2017

“They were good. It was fine work. It's been a while, but they're all pretty good. I’d give them an A.”

Review by
01/27/2017

“It went like usual, and I'm pleased with it, or else I wouldn't stay with them. I'd give them an A+.”

Review by
01/27/2017

“I think One Hour is a good company. They just do their job and do it well. I'd give them an A.”

Review by
01/27/2017

“It was fine work. They've always been very, very good. They’re very thorough and very polite. I'd give them an A+. I've already recommended them several times.”

Review by
01/27/2017

“They're good. They come and do a good job, and they leave. I would give them a B. They didn't do anything extra for me.”

Review by
01/27/2017

“Everything was very good. They were very courteous, very neat, quick, and knowledgeable. I would say they’re an A+.”

Review by
01/27/2017

“We've been using them as our maintenance contractor on our air conditioning systems for years, and they're always good, responsive, and they do everything on time in a clean, good fashion. I'd give them an A.”

Review by
01/27/2017

“They're my contractor for my air conditioner. They're prompt. The guys are good, and they don’t try to sell me something I don't need. I've been fine with them for a couple of years. I'd give them an A+.”

Review by
01/27/2017

“I thought the service people were very good, but I think this time there were two people, and they were excellent. They did what they were supposed to do, they did it fast, and they did it right. I'd give them an A+. They were very good. They knew what they were doing. I would recommend them. I've recommended my daughter use them.”

Review by
01/27/2017

“It's been a couple of months. It was great. Always. They blew out my line and then blew it off and my attic got wet and didn't tell me about it. I'd give them a B+.”

Review by
01/27/2017

“They replaced both air conditioners, and they do my service every year. I'd give them an A. The work got done, and I'm happy with it. I had no complaints about it. I would recommend them.”

Review by
01/27/2017

“I like their technicians. I like their support staff back at their office. I would say a B+. I think that's well above average, and I think they're well above average, just not perfect.”

Review by
01/27/2017

“It was a great experience. The service was actually on time. He took care of me. He did what he had to do. It was very nice. They came very quickly, by the way. I'd give them an A+.”

Review by
01/27/2017

“It's been a while since he did any repair out here. He was thorough and made sure everything was fixed. He came back and made sure the repairs were done right. I'd give them an A-.”

Review by
01/27/2017

“It was easy to make an appointment, and they were friendly and cordial. It was maintenance work. I was having trouble with the air conditioner, and they responded. I've been a client for a long time. I would give them an A.”

Review by
01/27/2017

“My caretaker happened to be there when they did the work. He seemed pleased. When I've been there, and they've come in to do the work, I've been pleased. They've done excellent work, and I have no complaints about it.”

Review by
01/27/2017

“It's been a very long time. They were fine. They showed up on time, and they did their work. Everything was good. I have no quarrel, and we'd call them again. They did excellent work, and I had no complaints. Everything was great. I would recommend them.”

Review by
01/27/2017

“They did work at the beginning of December or something like that. It's the same person that's been coming, so he knows my house now, and honestly I don't have any complaints. I would give them an A, definitely. I've already recommended them.”

Review by
01/27/2017

“I've used them for years, before they were even called One Hour, and they're always consistent. Every tech is always good, and this last tech was very good. They know what they're doing, and they're efficient. I'm always pleased, so I think they're a good service. I'd give them an A+. I really don't have any complaints. I really don't. They are punctual, clean, and respectful of your property. They put on little booties before they go in your house, too. I would recommend them.”

Review by
01/27/2017

“Everything was good. They're very good. I'm due for a cleaning soon. They're very good. They were very good, professional, they explained everything, and it was very nice. I'd give them an A+. Everything was very good. They were very good. Absolutely, I would recommend them.”

Review by
01/27/2017

“We've used them for years, and we've been very happy with their work. They're always on time, courteous, and they follow up to make sure we're happy after the fact. I would give them an A+. We already have recommended them. We've recommended them to several of our friends.”

Review by
01/27/2017

“They were very timely and professional, and the job was done very quickly and seems to be done very well. It was scheduled maintenance for our A/C unit, and I think they also replaced the UV bulb inside the unit. I would give them an A. I would recommend them.”

Review by
01/27/2017

“That was a while ago. They're a very good company. The best thing about them is that they contact you for your appointment, they show up on time, and in any emergency, if you have a maintenance contract with them, they're there in less than 24 hours. They're good. I'd give them an A.”

Review by
01/27/2017

“I wasn't happy with the price. This a condominium, and I recommend the company very highly. Everybody uses them in the building because of me. I've been using them for service for a long time, so I allowed them to do the installation, but it was a lot more than I expected, and we had discussions on it, and they said they would try to do something about it, but they never did. I wasn't too happy with that. I'm not dissatisfied with anything. The installation is wonderful. The service is terrific, but I was very sad that they didn't, under the circumstances with the business I have brought to the company. They were supposed to be charging more because the other company wasn't doing an inspection or permits or some kind of thing and it turns out it wasn't necessary anyhow. I really was disappointed in that, but as far as the installation and the people that do it, they're wonderful. I can't say anything. I thought the company could have give me some consideration under the circumstances and that's the only thing. I would give them a B. They're wonderful. That's why I recommend them to everybody. I don't recommend them for installation. I really have to admit I tell people to call somebody else for the installation, but as far as the service is concerned, they're great. I do recommend them. I'm the one that recommends them. They've done everything. They've been doing maintenance for us for years. They've been doing it forever.”

Review by
01/27/2017

“The last time was not positive. The guy who came in to do the maintenance, he said that it needed a part. There's a part that needs to be replaced and he showed me that it was rusted or something and I said, 'How much is it going to cost?' He said, '$31.' That's too expensive. I said leave it the way it is. Then he comes back and says, 'How about $25?' That is totally out of the deal. He knows he was ripping me off for $5. That's the impression I got from them the last time. It's very upsetting because, in other words, it must be a company policy that they overprice something and if they agree, 'Hey. What the heck.' I say that he say $31 and it was $25 or $21 or something, but he brought down the price right one the spot and then I said, 'Okay.' And he replaced the part, but that left my head spinning because I didn't understand that. I don't know what kind of operation that is. I'd give them a C for mediocre. I don't know much about air conditioning, but it seems to be good. That deal with the replacement of the part was not good. Except for that deal with the replacement part it is so far so good, but I've been thinking about cancelling the service as a matter of fact.”

Review by
01/27/2017

“The guy never sent me the report by email. Everything was fine. The same guy that came before. Every time he comes he never sends me the report. He was fine. I'm not going to give a bad experience. I don't think he understands how to email the report. It was good, except I didn't get a copy of the report, because then I have nothing to keep on file for myself. Other than that, it was fine. In the old days, you would get a paper copy when they came and I get that they do the digital thing now, but I didn't get that either. That means I end up with nothing on my file I can refer to. All good. I would recommend them.”

Review by
01/26/2017

“They haven't done our work yet. We have a service contract with them, and we've had that for a couple of years. I have no complaints with them, and I would recommend them. Their technicians, the ones that we have had, they're just really good. They kind of go above and beyond. We really do like One Hour a lot. We think they're pretty terrific. They've just been very consistent, and they have found issues very quickly before we've had any problems, so we really do like them. We like their contract. We're very pleased with them.”

Review by
01/26/2017

“We had one gentleman a couple of times before. He found a problem and fixed that and, unfortunately I can't remember where I recorded his name, but he was extra special. I'd give them an A+. So far, so good. We installed an air conditioning unit, and then we had our place renovated. Because of the nature of the air conditioner, a lot of Gyprock got into the air conditioner, and the first couple of men that came to inspect our air conditioning didn't catch this, and they didn't clean it out. Another gentleman found this, and he took it, and we had him back a second time to work on it for a longer period of time, so he probably saved our brand new air conditioning while other gentleman didn't pick that up. We had a brand new air conditioner. It cost thousands of dollars, and if this gentleman hadn't found this problem and cleaned it properly, it would have been discombobulated.”

Review by
01/26/2017

“It was good. They were good with the maintenance schedule. Everybody was friendly, so that's what I liked about them. They were attentive to what I needed and asked if I had any questions, and they made sure I was taken care of. I would say it's an A. I would definitely recommend.”

Review by
01/26/2017

“Their tech was just very kind. He didn't try to hurry and rush over, but he answered all our questions and my garden—my garden is for my daughter, and I have a son—and he watches out for them, and he was very kind. He didn't mind us when we went out, because he knew what he was doing. He didn't act like he didn't want us to see what he was doing. In fact, he showed us what the problem was. He was very kind. I would recommend him, because he was very good.”

Review by
01/26/2017

“The service is always good, but ever since I've had this unit installed two years ago I've had problems with it. Every time I call to get it fixed the repair people have been great, but, the unit itself, not so much. Overall experience was mediocre, so a C. The quality of work was great. The quality of equipment not so much. I would recommend with caution.”

Review by
01/26/2017

“It was a fine job. They were on time and prompt. I've been dealing with them and the company that was there before One Hour for about 15 or 16 years. I have no problem with them. I've had a positive experience. I'd give them an A-.”

Review by
01/26/2017

“I've only had positive experiences. The people are nice, clean, and they do what they're supposed to do, and they tell me what they did. They communicate well. I'd give them an A+. I would absolutely recommend them.”

Review by
01/26/2017

“It was a really good experience. The service guy was great. He was personable, friendly, got the job done, was no nonsense, and I trusted him. He was all good. I had no complaints, and I would recommend them.”

Review by
01/26/2017

“They arrived on time and were efficient. It was a simple concept. I've used them for years, and they're good. I'd give them an A+ definitely. I would definitely recommend them. I have recommended them as a matter of fact.”

Review by
01/26/2017

“I had no problems. They tended to explain what they were doing, so everything was understood. I kind of appreciated that. I would give them an A. There was nothing wrong.”

Review by
01/26/2017

“They were pretty darn good. I just have consistency of working with them, because I have a contract with them. I'd give them an A. They're fine.”

Review by
01/26/2017

“The house is a rental property, and the tenants are there, and they did not complain about anything. I would recommend them and have no complaints with them.”

Review by
01/26/2017

“Everything was great. The guy was very professional. He was a good guy. I'd give them an A+.”

Review by
01/26/2017

“It's been a very long time. I'm satisfied with the whole call. I had no complaints with them, and I would recommend them.”

Review by
01/26/2017

“They're a very easy going group of folks. They show up on time, and the quality of work is good. I would give them an A+.”

Review by
01/26/2017

“They were on time and did a good job. I'd give them an A+. They were all very good. It is likely I would recommend them.”

Review by
01/26/2017

“They're always quick and efficient. I'd give them an A. The technician was actually early to the appointment. I would recommend them.”

Review by
01/26/2017

“The service and everything was excellent. I really have nothing bad to say. They were very nice. We were very satisfied with it.”

Review by
01/26/2017

“Their sales rep, Chad, he was very good to work with. They’re A+.”

Review by
01/26/2017

“I had no complaints with their work, and I would recommend them. They were good.”

Review by
01/26/2017

“It was a while back. They did the job. I'd give them an A.”

Review by
01/26/2017

“It was fine. I have no complaints. I would recommend them.”

Review by
01/26/2017

“I thought that they were very thorough. I'd rate them A+.”

Review by
01/26/2017

“They are timely. I'd give them an A. That was good work.”

Review by
01/26/2017

“They did an efficient job. They did better than average.”

Review by
01/26/2017

“Everything was good. Everything was excellent.”

Review by
01/26/2017

“Everything was fine. I would give them an A.”

Review by
01/26/2017

“The service was very good. I would grade it an A+.”

Review by
01/26/2017

“The technician seemed to be very thorough. I'd give them an A+.”

Review by
01/26/2017

“I had the work done six months ago. I had a good experience.”

Review by
01/26/2017

“I'd give them an A+.”

Review by
01/26/2017

“I liked everything. I'd give them an A+.”

Review by
01/26/2017

“They were good. They were really good.”

Review by
01/26/2017

“The work was very satisfactory.”

Review by
01/26/2017

“I had no complaints with them.”

Review by
01/26/2017

“They're always on time. I'd give them an A+.”

Review by
01/26/2017

“They did a good job. I'd give them an A+.”

Review by
01/26/2017

“It was a positive experience.”

Review by
01/26/2017

“I would say they’re an A.”

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