Cool Air USA
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cool Air USA has received 4.8 out of 5 stars based on 81 customer surveys conducted through GuildQuality.
5
72
4
5
3
3
2
0
1
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5th year as a Best Pick Call
"Founded in 2006, Cool Air USA is your go-to company for all your heating, cooling, and air conditioning needs. We are really passionate about the services we offer, and we are dedicated to offering exceptional services that are affordable and great. We also have a friendly customer service team that is on standby 24/7 to help you."

Edan Toorgeman | President
Company Information
Services Offered
Cool Air USA provides a full range of residential and commercial air conditioning and heating services, including HVAC installation, repair, and maintenance. The company also offers duct cleaning and installation of new duct systems. Cool Air USA provides 24/7 dispatch service.
Warranty
Cool Air offers a one-year parts-and-labor warranty on repairs and various installation warranties.
Company History
The company began in 2006.
Distinctions
Cool Air USA is a member of the National Air Duct Cleaners Association (NADCA) and a Rheem Pro Partner.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. The company states that all technicians have at least five years of experience.
Additional Information
The company services and installs products by Rheem.
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
3901 NW 16th Street
Lauderhill, FL 33311
Hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
Licenses
CAC053230

Compiled Score:

Cool Air USA has received 4.8 out of 5 stars based on 81 customer surveys conducted through GuildQuality.
5
72
4
5
3
3
2
0
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
04/19/2021

“Patient and understanding”

Review by
04/19/2021

No review comments provided

Review by
03/22/2021

“My air is cold and I haven't had any issues with it.”

Review by
03/15/2021

No review comments provided

Review by
03/13/2021

“The problem I had with Cool Air is that when they came to fix my air conditioning, they didn't clean the coils. It was freezing up again in less than 30 days.”

Review by
03/10/2021

“They were timely.”

Review by
03/10/2021

“Cool Air USA was very professional and provided a friendly service. We had no problems at all with the system after installation.”

Review by
03/09/2021

“We were very happy with them. They were very reasonable and they did a great job in a short period of time.”

Review by
03/09/2021

“I had them come out about five times because there was an issue each time. Although they did resolve the issues, I do wish it was done a lot quicker.”

Review by
03/08/2021

“The problem seems to be solved, it did not happen again, the technischen did a great job ”

Review by
03/05/2021

“Very helpful and professional staff.”

Review by
03/03/2021

“The technician”

Review by
02/27/2021

“Leo is the best technician you guys have.”

Review by
02/25/2021

“Everytime I requested a service I had someone who was easy to schedule and on time. I had no bad experience with any of the professionals”

Review by
02/25/2021

“The technicians were on time, very professional and hard very good equipment.”

Review by
02/25/2021

“Cool Air USA was very prompt and very professional. They helped me out at the last minute.”

Review by
02/25/2021

“I would like to recognize the guy that came out. He did a great job and was very professional. All of my responses are due to what he did on site.”

Review by
02/25/2021

“The technician did a good job.”

Review by
02/25/2021

No review comments provided

Review by
02/25/2021

“The technician was exceptional.”

Review by
02/25/2021

“They were great and very professional.”

Review by
02/25/2021

“Jack was a very pleasant person to be around. The installer was very good as well.”

Review by
02/25/2021

“If you were to look at the history of the technicians that came to our apartment each one were spectacular!”

Review by
02/25/2021

“I would like to recognize Zeke at Cool Air USA for exceptional service.”

Review by
02/25/2021

“Cool Air USA met my expectations with their speed and neatness.”

Review by
02/24/2021

“Leo was great. He put up with my hyper friendly dog, put on shoe covers and was very thorough explaining what he did. 5 stars!”

Review by
02/24/2021

“Amazing job”

Review by
02/24/2021

No review comments provided

Review by
02/24/2021

No review comments provided

Review by
02/20/2021

“I would not use this company again”

Review by
02/19/2021

No review comments provided

Review by
02/19/2021

No review comments provided

Review by
02/19/2021

“Excellent and timely service.”

Review by
02/19/2021

No review comments provided

Review by
02/19/2021

No review comments provided

Review by
02/19/2021

No review comments provided

Review by
02/19/2021

“Archie was very knowledgeable and professional”

Review by
02/19/2021

No review comments provided

Review by
02/19/2021

“They were very accommodating and punctual”

Review by
02/19/2021

No review comments provided

Review by
02/19/2021

“All the service man specially Mr. Adam for constantly following up. I am glad that I select the right company.”

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

No review comments provided

Review by
12/19/2019

No review comments provided

Review by
12/18/2019

“I would like to recognize Junior for his exceptional service.”

Review by
12/18/2019

“The customer service is very responsive.”

Review by
12/04/2019

“They worked quickly, excellent customer service, and the service call the following year was a surprise to me that came as a part of the installation.”

Review by
12/03/2019

“The technician was great.”

Review by
12/03/2019

“I thought they did an excellent job putting in the air conditioning and heating units.”

Review by
12/03/2019

No review comments provided

Review by
12/03/2019

“They met my expectations.”

Review by
11/30/2019

No review comments provided

Review by
11/30/2019

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/23/2019

“The technician that responded and addressed my problem.”

Review by
11/23/2019

“Sean was amazing!”

Review by
11/23/2019

“Very pricey”

Review by
11/20/2019

“They met all of my expectations.”

Review by
11/20/2019

“They met or exceeded my expectations. They were great, super professional all the way around.”

Review by
11/20/2019

“Cool Air USA met my expectations because they came the same day and resolved the problem. They gave me useful information on how to prevent the problem in the future.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“The last technician that came out to service our system was exceptional.”

Review by
11/20/2019

“I would like to recognize the person who came to give the quote for his exceptional service. He was very knowledgeable and he cleared all of the doubts.”

Review by
11/20/2019

“I would like to recognize the technician that came out.”

Review by
11/20/2019

“They have always provided excellent work.”

Review by
11/20/2019

“I would like to recognize the workers for their exceptional service.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“I would like to recognize Alando and Derrick for their exceptional service.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“They got the job done.”

Review by
11/20/2019

“The company was not on time for work and also took a 2 1/2 hour lunch break!”

Review by
11/20/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

“Everyone, from the office to the technicians was outstanding. Probably the best customer service I've experienced anywhere.”

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
03/16/2019

No review comments provided

Review by
03/16/2019

No review comments provided

Review by
03/15/2019

“They met and exceeded my expectations with their knowledge of the unit.”

Review by
03/14/2019

“They exceeded my expectations in all areas.”

Review by
03/14/2019

No review comments provided

Review by
03/14/2019

“Cool Air USA is an excellent company and I would recommend them to anyone.”

Review by
03/14/2019

“Everything exceeded my expectations. My technician went above and beyond.”

Review by
03/13/2019

“I would like to recognize Chris and the rest of the people I worked with for their exceptional service. They are all good workers.”

Review by
03/13/2019

“I would like to recognize the main technician that installed my AC unit for his exceptional service.”

Review by
03/13/2019

“They met/exceeded my expectations in the job was well done and very professional.”

Review by
03/13/2019

“Everyone who has worked with me has been fantastic.”

Review by
03/13/2019

“I can't think of any areas where they met or exceeded my expectations right now.”

Review by
03/13/2019

“I've been with them for like 20 years. They come out as quickly as possible, even on holidays.”

Review by
03/13/2019

“I was most satisfied with the timely service.”

Review by
03/13/2019

No review comments provided

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

“Efficient, their work is clean and informative.”

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

“The customer representative was very nice and professional.”

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