Cool Air USA
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cool Air USA has received 4.7 out of 5 stars based on 333 customer surveys.
5
283
4
23
3
14
2
10
1
3
3rd year as a Best Pick Call
"Founded in 2006, Cool Air USA is your go-to company for all your heating, cooling, and air conditioning needs. We are really passionate about the services we offer, and we are dedicated to offering exceptional services that are affordable and great. We also have a friendly customer service team that is on standby 24/7 to help you."

Edan Toorgeman | President
Company Information
Services Offered
Cool Air USA provides a full range of residential and commercial air conditioning and heating services, including HVAC installation, repair, and maintenance. The company also offers duct cleaning and installation of new duct systems. Cool Air USA provides 24/7 dispatch service.
Warranty
Cool Air offers a one-year parts-and-labor warranty on repairs and various installation warranties.
Company History
The local company began in 2006.
Distinctions
Cool Air USA is a member of the National Air Duct Cleaners Association (NADCA).
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. The company states that all technicians have at least five years of experience.
Additional Information
The company services and installs products by Rheem, Carrier, Lennox, American Standard, York, Mitsubishi, and more.
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
3901 NW 16th Street
Lauderhill, FL 33311
Hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
Licenses
CAC053230

Compiled Score:

Cool Air USA has received 4.7 out of 5 stars based on 333 customer surveys.
5
283
4
23
3
14
2
10
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/30/2019

No review comments provided

Review by
11/30/2019

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/23/2019

“The technician that responded and addressed my problem.”

Review by
11/23/2019

“Sean was amazing!”

Review by
11/23/2019

“Very pricey”

Review by
11/20/2019

“They met all of my expectations.”

Review by
11/20/2019

“They met or exceeded my expectations. They were great, super professional all the way around.”

Review by
11/20/2019

“Cool Air USA met my expectations because they came the same day and resolved the problem. They gave me useful information on how to prevent the problem in the future.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“The last technician that came out to service our system was exceptional.”

Review by
11/20/2019

“I would like to recognize the person who came to give the quote for his exceptional service. He was very knowledgeable and he cleared all of the doubts.”

Review by
11/20/2019

“I would like to recognize the technician that came out.”

Review by
11/20/2019

“They have always provided excellent work.”

Review by
11/20/2019

“I would like to recognize the workers for their exceptional service.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“I would like to recognize Alando and Derrick for their exceptional service.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“They got the job done.”

Review by
11/20/2019

“The company was not on time for work and also took a 2 1/2 hour lunch break!”

Review by
11/20/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

“Everyone, from the office to the technicians was outstanding. Probably the best customer service I've experienced anywhere.”

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
03/16/2019

No review comments provided

Review by
03/16/2019

No review comments provided

Review by
03/15/2019

“They met and exceeded my expectations with their knowledge of the unit.”

Review by
03/14/2019

“They exceeded my expectations in all areas.”

Review by
03/14/2019

No review comments provided

Review by
03/14/2019

“Cool Air USA is an excellent company and I would recommend them to anyone.”

Review by
03/14/2019

“Everything exceeded my expectations. My technician went above and beyond.”

Review by
03/13/2019

“I would like to recognize Chris and the rest of the people I worked with for their exceptional service. They are all good workers.”

Review by
03/13/2019

“I would like to recognize the main technician that installed my AC unit for his exceptional service.”

Review by
03/13/2019

“They met/exceeded my expectations in the job was well done and very professional.”

Review by
03/13/2019

“Everyone who has worked with me has been fantastic.”

Review by
03/13/2019

“I can't think of any areas where they met or exceeded my expectations right now.”

Review by
03/13/2019

“I've been with them for like 20 years. They come out as quickly as possible, even on holidays.”

Review by
03/13/2019

“I was most satisfied with the timely service.”

Review by
03/13/2019

No review comments provided

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

“Efficient, their work is clean and informative.”

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

“The customer representative was very nice and professional.”

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

No review comments provided

Review by
03/12/2019

“They were excellent and very neat and clean.”

Review by
03/12/2019

“I would like to recognize the service technician for his exceptional service.”

Review by
03/12/2019

“I would like to recognize the service technician for his exceptional service.”

Review by
03/12/2019

“Cool Air charged a minimal amt. on a service call a couple of years after the installation and was extremely helpful to our needs.”

Review by
03/12/2019

“The customer service was second to none. When I would call in, they were very attentive, professional, and responsive.”

Review by
03/12/2019

“They were on time, everything was done with quality, they communicated well and they gave me thorough information on what was to be done.”

Review by
03/12/2019

“They met/exceeded my expectations with their service.”

Review by
03/11/2019

No review comments provided

Review by
03/11/2019

“Everything except for the incident that the man came down tied up too tight whatever you did break it down I don't know how you call it”

Review by
03/11/2019

No review comments provided

Review by
03/11/2019

“We are really happy with the service and the work that was done.”

Review by
03/11/2019

No review comments provided

Review by
03/11/2019

No review comments provided

Review by
03/11/2019

No review comments provided

Review by
03/11/2019

No review comments provided

Review by
03/09/2019

“They met and exceeded my expectations. I did not think he would be able to solve the problem that easily. He came in and opened the panel and installed the wires. He really knew what was happening and that does not usually happen with new people that you hire.”

Review by
03/09/2019

“They exceeded my expectations in all areas.”

Review by
03/09/2019

“The sales and maintenance impressed me.”

Review by
02/25/2019

“They exceeded all of my expectations.”

Review by
02/25/2019

“They are very efficient, I have used them a few times, however their prices are a bit higher than other companies.”

Review by
02/25/2019

No review comments provided

Review by
02/24/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/18/2019

“For this service I have a good review, but for my others 5 appointments after this one my review is not that good.”

Review by
02/18/2019

“I had 2 services calls with Cool Air. On Tuesday - My A/C was serviced by LUCSUM PHILOGENE and on Wednesday, A/C was serviced by ANDREW ROBERTS. Both of these gentleman were wonderful- very respectful, courteous, friendly, and very experienced!”

Review by
02/18/2019

“For two years, they continue to change the times we were meeting and continued to have me pay large payments each time. For two years I paid over 2,400 dollars that they continued to work on that was broken or needed to be fixed now.”

Review by
02/17/2019

No review comments provided

Review by
02/14/2019

“I was satisfied with the technician.”

Review by
02/14/2019

No review comments provided

Review by
02/14/2019

“They did a great job.”

Review by
02/14/2019

No review comments provided

Review by
02/14/2019

“I have recommended the company many times to other people in my building.”

Review by
02/14/2019

“The customer service was more than I expected. There was a glitch in the thermostat and they came to fix it.”

Review by
02/14/2019

“All were good, but one technician was quick and clean. He gave suggestions. He wasn't pressuring me to have something done. I have a feeling that he really cared. He wasn't pressuring me to buy another product or have another service. I really like that guy. He was really good. He was very fast, clean, and sincere. He didn't say if we didn't do it that it would catch on fire. He told us when things were important and when things could be put off a year.”

Review by
02/14/2019

“Cool Air USA provided excellent service.”

Review by
02/14/2019

“The best part was the price, service, quality—everything.”

Review by
02/14/2019

“I was satisfied that Cool Air USA went above and beyond to accommodate me during my project.”

Review by
02/14/2019

No review comments provided

Review by
02/14/2019

“They persevered and stayed with it unit they solved it.”

Review by
02/14/2019

“They were on time, and the also completed the job very quickly. They also explained everything in detail, I've never had a company that explained everything so well.”

Review by
02/14/2019

No review comments provided

Review by
02/13/2019

No review comments provided

Review by
02/13/2019

No review comments provided

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

“From the person on the phone to the worker that came out very professional don't remember there names”

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

No review comments provided

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