Cool Air USA
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cool Air USA has received 4.8 out of 5 stars based on 204 customer surveys.
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2nd year as a Best Pick Call
"Founded in 2006, Cool Air USA is your go-to company for all your heating, cooling, and air conditioning needs. We are really passionate about the services we offer, and we are dedicated to offering exceptional services that are affordable and great. We also have a friendly customer service team that is on standby 24/7 to help you."

Edan Toorgeman | President
Company Information
Services Offered
Cool Air USA provides a full range of residential and commercial air conditioning and heating services, including HVAC installation, repair, and maintenance. The company also offers duct cleaning and installation of new duct systems. Cool Air USA provides 24/7 dispatch service.
Warranty
Cool Air offers a one-year parts-and-labor warranty on repairs and various installation warranties.
Company History
The local company began in 2006.
Distinctions
Cool Air USA is a member of the National Air Duct Cleaners Association (NADCA).
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. The company states that all technicians have at least five years of experience.
Additional Information
The company services and installs products by Rheem, Carrier, Lennox, American Standard, York, Mitsubishi, and more.
Licenses
CAC053230
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lantana, Lake Worth, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
02/07/2018

“The service was good. They did air duct cleaning and A/C repair. I'd give them an A.”

Review by
12/13/2017

“They're good. Customer service is great. I'd give them an A.”

Review by
12/13/2017

“They installed a new unit for us, as well as did maintenance. I had no complaints. I would recommend them.”

Review by
12/13/2017

“The tech was very good at explaining everything. I'd give them an A.”

Review by
12/13/2017

“They were friendly. I'd give them an A+.”

Review by
12/13/2017

“That Cool Air— the USA one. I had another one that I had a horrible experience with. The guys lied to me, saying that I did have something in my attic; the other company came and said ‘No, you don't have the UV light’, and then I ended up having the UV light in my attic. Cool Air USA though, they're the good guys. They're just really fast service, fair price, and I thought they were very honest with—they take pictures of everything and show you everything— unlike the other one that was just telling me what needs to be done, and ended up not really needing to be done. They did maintenance, and they did the vent for my dryer. I'd give them an A+. I would highly recommend them.”

Review by
12/13/2017

“Everything is really good. It was good because it was on a weekend and a holiday, but they came out, and they checked everything. Got there pretty quick, so I was happy with it. Something broke, the air conditioning went out—it was on a holiday I guess Memorial Day, or something like that—they came out and fixed it. it was good. I'd say A+, they were good. Everything worked out really good. I didn't have any complaints at all.”

Review by
12/13/2017

“Very organized in terms of the way they presented themselves, showing what the issues were, and taking pictures of everything; also, when they fixed everything, showing that everything was working—took pictures that showed everything was working. I'd give them a B+. I think they would've done good to have followed up, made sure that everything was going good—and they didn't follow-up. No follow-up.”

Review by
12/13/2017

“Those guys are always good. The gentleman showed up, knew what he was doing, and got the job done. I'd give them an A+. He was a nice fellow; always good. They were there when they said they'd be there, and they communicated with me, which I do appreciate. They had originally installed the unit, and they have been doing any servicing, subsequent servicing.”

Review by
12/13/2017

“I had one company come in, and then I had another problem. The guy that came out here, that you're talking about, Cool Air—he was a real nice guy, and he did really good work; I was really happy with what he did. He was A. He was really nice; I had no complaints with them. I would recommend Cool Air USA.”

Review by
12/13/2017

“They put in my air conditioner. No problem. No problem at all. I liked that they fixed my air conditioner—whatever it was. Cleaned it—whatever it was. I would give them an A. We know who they are, and we never have a problem with them. I had no complaints. I would highly recommend them.”

Review by
12/13/2017

“They just did what they were going to do, they came on time, and everything was great. I think they might have replaced it, I'm not really sure. A+, they were excellent. The people that came out were good. Everything was fine. Good company. I would recommend them.”

Review by
12/13/2017

“I liked their honesty. Cool Air USA—very positive; I had no problems with them at all. Whatever they do, they back it up. If I need them to come back out and do something, they come back out and do it. I don't have a problem with them. I'd give them an A.”

Review by
12/13/2017

“I liked the presentation and their appearance. It stopped working, so they came Friday and they came Saturday morning. I'd give them an A+, they were all fine. I had no complaints with them. I would recommend Cool Air.”

Review by
12/13/2017

“Everything was perfect. The service was on-point, the skill was amazing, and the professionalism shown by the technicians was incredible. They did maintenance on my air conditioner. They deserve an A+.”

Review by
12/13/2017

“I haven't had a problem. I called them out because I have two years free service. I called them out, and they came out immediately, so it's been good. They're an A+.”

Review by
12/13/2017

“It was kind of wishy-washy. I initially was not satisfied with the service—but when I talked to the manager, he corrected everything. Eventually it was a B.”

Review by
12/13/2017

“What happened was they did the installation not correct, but they did send a second crew to get it fixed, so that's what I appreciated. They deserve an A+.”

Review by
12/13/2017

“The technician that came out was very helpful, informative, and competent. They were just working on my air-conditioning unit for me. I'd give them an A+.”

Review by
12/13/2017

“I had a wonderful experience. I've had two of their employees come, and they've both been awesome. I think they cleaned the coils and stuff. I'd give them an A+.”

Review by
12/13/2017

“I had a wonderful experience. They did a fabulous job, and they fixed my thing. They supported me with it, and everything was good. They're an A.”

Review by
12/13/2017

“They were very good. Very efficient, got the job done pretty quick. They were just doing maintenance on my H-VAC system. They deserve an A+.”

Review by
12/13/2017

“We actually said that if we need anything or have any problems, we'll call them back. I had no complaints, and I would recommend them.”

Review by
12/13/2017

“It was OK. I like the way they come fast and immediately when we call. I think Cool Air deserves an A grade. Everything's fine.”

Review by
12/13/2017

“We've had Cool Air before. They didn't do maintenance; there was something broken. I'd give them an A+. I would recommend them.”

Review by
12/05/2017

“It was good. The experience was pretty good. Customer service was good. They cleaned the system and added some Freon. They deserve an A.”

Review by
12/05/2017

“They did work for me last week. They've done three or four different works since last year. It was all A/C. It's an A. No issues at all.”

Review by
12/05/2017

“Cool Air USA did it one time, but not anymore. He fixed my A/C one time, and then he gave me an item I needed for the new unit. I would say they're a B.”

Review by
12/05/2017

“The final experience with them was fine, it was very good. It took a couple of visits to sort it out. They were putting in—replacing parts. They got an A. The last technician they sent was very good.”

Review by
12/05/2017

“They installed my A/C. I liked their service, their attention, what they provided, and cost. They replaced my home A/C. I believe they did ducts while they were there. Cool Air USA deserves an A.”

Review by
12/05/2017

“Cool Air USA came out pretty quick, diagnosed the problem, and fixed what needed to be fixed. I had a coolant line that needed to be flushed—just heating and air work. I'd give them an A.”

Review by
12/05/2017

“They did what they said they were going to do. We did maintenance on the air conditioning system—just a yearly maintenance. It's an older A/C unit, so I had them come out to just check it out. I'd give them an A+.”

Review by
12/05/2017

“He was just very pleasant. He did exactly what he said he was going to do. He was just a nice guy. He put Freon in the A/C. This was the first time I used them. I think my sister went online. I'd give them an A+. He was great.”

Review by
12/05/2017

“With Cool Air, everything was great. They fixed another company's mistakes and dealt with a sabotaged issue from another company right away. They deserve an A+. There weren't any issues. They were doing air conditioning work.”

Review by
12/05/2017

“They're just very friendly, very helpful, did what they could to cut costs, and gave advice for moving forward in the future. I had a clog in my air conditioner essentially. They cleared it up for me. I'd give them an A+.”

Review by
12/05/2017

“He was knowledgeable, on time, he knew what he was talking about, and a pleasant person. We're checking on the thermostat problem; it's not getting cold enough and it came out to be—he was very good. I'd give them an A. They don't do work in this building anymore.”

Review by
12/05/2017

“They basically—a couple exposed lines needed to be flushed out, and they fixed that in about fifteen, twenty minutes or so, had that all cleaned-out. I think it was Anthony that did the service; he'd been there once before too. They were good—A is fine. Everything was good.”

Review by
12/05/2017

“I had two people come work on it, and they couldn't fix it, so I called Cool Air, and they found the problem. I had spent several hundred dollars, and I found out that it was something that was only a hundred dollars. The air wouldn't cut on. I'd give them an A.”

Review by
12/05/2017

“Cool Air was just friendly. Communication—explained what they were doing. Clean—they were tidy. And they updated me on their progress. They replaced a concrete slab, or poles I guess—under the outside unit, and they did a bit of maintenance. I'd give them an A.”

Review by
12/05/2017

“When you call, they make an appointment, and they come to my home right away. Also, they do a diagnostic first and take pictures of everything. Then they fix the vent. They can give you pictures before and after; that works for me because I'm in a rented house and I can show these facts to the owner. They worked for me like three times. I'd give them an A.”

Review by
12/05/2017

“He explained everything. He was very nice about the work and very clean. The air conditioners had the light— that very expensive light put in. Then he cleaned the unit and just explained everything along the way. I'd give them an A. He was very good. It was all excellent, and I would certainly call them again.”

Review by
12/05/2017

“Everything was great. This was done a few months ago. One thing was—I think they had to put a switch in, but I just can't remember now. Just cleaned the ducts and general A/C work. I'd give them an A+; they did a good job. They were in-and-out—the guys worked pretty damn fast, and they pretty much knew what it was. They had the part and everything else.”

Review by
12/05/2017

“Everything was good. That was the day I called in, my A/C was leaking, and the gentleman actually ended up doing the work. Then all of a sudden it was ‘Look, this was the bill,’ and I tell him, ‘I didn't tell you to start the work. If I would've known that you were going to charge me—you didn't tell me.’ It was a back-and-forth situation I had with them. I'll go with a B. I've been recommending these guys.”

Review by
12/05/2017

“They did a good job. They were honest, and the work they did was good. They also had some work done where I didn't feel like it was that much involved, and they were actually able to take some money off for me—that's why I like them. They put a new thermostat in, then they cleaned out the coils, and then they also added some anti-freeze, Freon. They didn't do any duct cleaning work. I would recommend them.”

Review by
12/05/2017

“They came the first time. He wasn't prepared, and he didn't do a good job, so they had to come a few more times to fix it. They were replacing the units, both units. They deserve a D. Like I said, the quality was bad. They did it wrong, they had to redo it, they had to re-cut the pipes here, they had to fix the gables—everything done wrong. Customer service was good—they replied, and they came here after the guy who installed the air conditioner he’d come to fix.”

Review by
12/05/2017

“The guy fixed the problem. He did a cleaning and he was very prompt, very courteous. And that's about it. I had a leak, so he fixed the leak; told me what was wrong, and then he got me to take out a cleaning service, a yearly service. Then came back, they sent him back, and he cleaned it out. I'm very happy with it. We don't have any problems with it anymore. I think they did duct cleaning. I'd give them an A. Very likely to recommend Cool Air USA.”

Review by
12/05/2017

“I have no problems with Cool Air USA. They were punctual, they did the work, and that was it. I had some gas put in the unit. A little expensive, but what can I do? Just A/C work. I would say they deserve a B. The guy was pretty friendly and seemed to know what he was doing. I just thought the price was a little high on the work, because I paid a lot of money on the work that was done. He just put the gas in, it was pretty straightforward. They're all pretty punctual, respectful, and everything. It was going good.”

Review by
12/05/2017

“At the time, I had a positive experience. Later on, I found out that I was ripped off. They fixed my air conditioning at the time, and then told me that I needed a bunch of extra work done. Another technician told me I did not actually need any of that stuff; he was just trying to get money out of me. I guess they deserve a D. The guy was nice—he just was lying to me. They were punctual. I didn't call them back. I'm a dad with a big job, and I've got a lot more things to worry about.”

Review by
12/05/2017

“Cool Air—they put in my new air conditioning. The technician that helped me out did a terrific job. I had a repair at one time, and then it was the second time that I had a problem with—was determined to replace another part, but it didn't pay—because the unit with the original one, it was seventeen years old, and I didn't want to be nickeled-and-dimed as far as things going one after the other. It was determined that the best way to go, was to put a new unit in. I contracted to have them do that; they installed it, did a wonderful job, and everything's fine. A for excellent. As far as I'm concerned, everything they did for me was done perfectly.”

Review by
12/05/2017

“They were good. A little costly, but they were good. They fixed my air conditioner—it was leaking, and it wasn't working properly. I think they were A+. It was very costly; that's where they get an A-. He did a good job. I took a look; he taped it up, it was done very nicely, and he cleaned up behind himself. I don't like people walking in my house without booties on—he took care to not mess up my floor. He was very careful; I liked that. The timing was really good. They were here when they said—and calling me. And it was great, the warranty at the time, and he explained everything so I understood; we even went through the warranty package. My daughter works at a store; she used their service, so she recommended the service to me. I would recommend Cool Air to someone.”

Review by
12/05/2017

“We have a contract with them to take care of our air conditioning twice-a-year. I would give them an A; they're great. They do what you call for. We're on maintenance with them, so they come out to our house twice-a-year, and they check our units to make sure everything's operating right. They clean it, if necessary. If there's something that needs to be taken care of, they'll wrap the pipes or whatever. We've had them do duct work in our attic for us when we had condensation, and our pipes were leaking so they re-wrapped everything up there. So, Cool Air is good; they're very good.”

Review by
12/05/2017

“They are extremely prompt. You call them, and no matter what time of day, or weekend—they come—same day, within a few hours, or sometimes immediately. Service is for parts. I've called them. They've been here at least four times. They've had to repair the air conditioner—which sucks—but it's too expensive to replace them. They've come whenever I call, they do a good job, their price is reasonable, and they give me a discount if I complain about them. They do a good job, and they're very professional. I think Cool Air does very good. I'd give them an A+, which is pretty rare.”

Review by
12/05/2017

“I've been thinking of those guys, and I'm going to need their services pretty soon. I have a very strong recommendation for them. A lot of it is because I had a bad situation, but they stood by their name, and they stood by their process. They carried forward with what they said they were going to do, and they actually earned another chance with me. So, I have great things to say about Cool Air. It was going to be a bad—we got lucky. Anyway, the long story short is that we had an unfortunate mistake by the technician—whereby some of the solution landed on the carpet in my building, and it burned a hole in it. Then we were in trouble because we were going to have to replace all the carpet in the hallway, which was going to be a big number—but in the very end, I was able to locate some carpet inside the building, and we replaced it. They paid for the service, the labor, and once we got to the moment, they paid in a timely manner—didn't have to wrestle with them. What I told them was that they get another chance with me, with how they responded to the situation. So, they came out and did a whole air conditioning service on two of my machines. I have two units down here in Miami. So, they did a back-flush, a coil clean, and then an overall service to both machines that got them working well—like a tune-up. Tune up is level one—which included the coil cleaning—but then I asked them to do the back-flush, because the machines are getting to be ten years old. So, it was like a full deal, man. I'd give them an A. They're not an A+—because they caused me a headache—but then they fixed it.”

Review by
12/05/2017

“I had a fantastic experience last time. Cool Air, they did everything they were supposed to do for me, so I know they're great people. I'd give them an A. The last time is excellent. The last time was fantastic. I must say it was excellent. The last guy who came here, the technician was fantastic. The other was not that good. I had like thirty people here, but the last guy that came here, he was excellent—like more than A+. He actually fixed it—the other guy that put in my thermostat put it in wrong, and the other guy broke my water in the air conditioner. He fixed it, and he had to fix the whole entire system. It would've cost me double the amount of money, but because the supervisor was excellent, he told them I had a guarantee on the parts that were already put in, and he didn't charge me anything. It was unbelievable how nice he was. They really fixed what they'd done. Unfortunately, I had to go through it for a few days without A/C until the excellent technician came. I recommend them all the time.”

Review by
12/05/2017

“It was fine. I didn't like what Cool Air USA did last time. He changed something around, drilled a hole in something—I used somebody else after he left. What happened was: I got the new air conditioner from those guys, and it had that float that's supposed to shut it off. It didn't shut off, and it flooded. I had a big job to do with cleaning everything and painting everything. He came in and looked at it, and he really said nothing about the float not working. He drilled a hole, and put a pipe through there—which I didn't think made any difference. And I said ‘That's it.’ Then I had the new guy come and check it, and he changed the float around so it would be at a different angle—and, so far, I haven't had a problem. He tested it three or four times, and it worked, turning it off. The first guy did absolutely nothing—made it worse. I don't know who recommended them, but I got a new guy coming to check my air conditioner from now on. I'd give them a D. I'm not going to use them again.”

Review by
12/05/2017

“I was happy with what they did. It was A/C work. It was an A.”

Review by
12/05/2017

“They replaced a piece, and it was done pretty quickly, so A.”

Review by
12/05/2017

“A+. They did air conditioning work.”

Review by
12/05/2017

“I'd give them an A.”

Review by
12/05/2017

“Cool Air did a great job. They were doing duct cleaning and filling up the Freon. Excellent, A+.”

Review by
12/05/2017

“He showed up at 8 o'clock at night to fix my air conditioning. I'd give them an A+.”

Review by
12/05/2017

“Good customer service. They were doing just a bi-annual check. I'd give them an A.”

Review by
12/05/2017

“It's hard for me to remember—this was six, seven, or eight months ago. I would give them a B. It was air conditioning.”

Review by
12/05/2017

“Just the technician and the services they provided—it was very easy. They installed a new A/C. I'd give them an A+.”

Review by
12/05/2017

“The workers made it a positive experience. They checked my A/C. They're an A+. Terrific—everything was good.”

Review by
12/05/2017

“They got my air conditioner working. The guy that came out was nice and did a good job. I'd give them an A.”

Review by
12/05/2017

“Great customer service. They repaired a non-working A/C unit. That's pretty much it. I'd give them an A+.”

Review by
12/04/2017

“It was great. The technician that came over was fantastic. I'd give them an A+. I would absolutely recommend them.”

Review by
12/04/2017

“The guy fixed the coils and cleaned up all that. It was great—really was positive and on time. I'd give them an A.”

Review by
12/04/2017

“I had no complaints with them. I would highly recommend them. They were doing the maintenance on my air conditioning.”

Review by
12/04/2017

“They're prompt; I like that. They showed up on time. They did air conditioner maintenance for me. I'd give them an A.”

Review by
12/04/2017

“They did a good job. They gave a fair price. They came and fixed the repair, and it was good. No problems. I'd give Cool Air an A.”

Review by
12/04/2017

“They had a very competitive price, and the job was pretty well done. They deserve an A.”

Review by
12/04/2017

“Very nice people. They're very quick. Overall good experience. They installed a new unit. I'd give them an A.”

Review by
12/04/2017

“I would give them an A.”

Review by
12/04/2017

“They did a thorough job. It was an A+.”

Review by
12/04/2017

“I just liked that they were knowledgeable, and they were happy to do the work. Some air conditioning companies are so overloaded that they can't do it. Most people don't want to deal with your vents and all the little dirty details, but they were quite happy, they were knowledgeable, and they fixed my problem; what more could you ask for? I didn't have anything added; I just had maintenance on air conditioning and ducts. I'd give them an A. It's hard to say about the quality of work and expertise, because when you send three people out, you have got one that's an absolute expert, one that knows a lot, and one that's helping them. So, I felt like they handled it fine. I would recommend them. They live a little further away—they live in Fort Lauderdale, but I have signed up with them for an annual contract, so I liked them. I got Cool Air USA out of the Best Pick Reports publication.”

Review by
12/04/2017

“It's complicated. During Memorial Day weekend, our air conditioner died; it was over 90 degrees. Cool Air was the only company that would come that day, which they did, and we decided to replace our air conditioner, which was like 13 years old. The person who came to the house suggested we get a higher, energy efficiency, particular one. It would save money, so we opted for that. We ordered that, and they financed it through a bank of some kind, charged us an over-$200 financing fee—which was not something that went to the bank, that was something that went directly into their pockets, which was a little annoying—but we agreed to do it anyway. Two days later they came and delivered the air conditioner unit, and it was not the unit we ordered; they shipped a less efficient unit. They shipped a 15—we had purchased a 16—a much more expensive unit was purchased than was shipped. The installer came with the unit, I said, ‘This is not what we ordered.’ Eventually, long story short, they exchanged it for the correct one, and the correct one was installed—but it left a very bad taste in my mouth. I believe they tried to rip us off. Most people would've not have read the small print and checked the model number; they would've just signed for it. I'm very careful about those things, so I picked it up. I feel like they tried to get away with something. I'd give them a C. The installation itself was fine, no problems. I haven't had any issues. They were the only people who responded, and they came on time.”

Review by
12/04/2017

“Those people are not only the best, but they worked through the rain. I mean, there was, like, a thunderstorm—these guys were soaking wet, these guys come in there, and these guys were professional. As a matter of fact, these guys were so nice that my mother wanted to adopt them. They were totally on—I would recommend them to anybody. I used to be a quality-control investigator for customer service and stuff like that, so I would've wrote a two-page letter based upon any discrepancies I saw, but they were—based upon portions of my background—they were awesome. I'd recommend them to anybody. They gave me an awesome deal. And not only that—the people who came after that to service—or whatever like that—were totally professional and awesome. I couldn't find anything wrong. They were just totally on it. They were awesome. Definitely an A+. Quality of work, expertise, letting us know things, exactly how to service it on our own, how to maintain—they did a class act. Not only were they clean, they were professional, and they had the interpersonal skills in order to deal with different cultures. They had sensitivity to our needs. They were just totally awesome. I can't say enough about how awesome Cool Air was.”

Review by
12/04/2017

“They came when they were supposed to, did what they did, and it was at a reasonable price. We had a problem with the A/C; they came and took care of the problem. I would say they get an A+. They did everything they said they would, and it was an immediate call. We haven't had any problems with what they did, so I'd say it was great. And Best Pick Reports aren't the first one to follow up either; the company followed up several times to make sure we were satisfied. I'd highly recommend them.”

Review by
12/04/2017

“They did a check-up and a tune-up. I would say it's the only air conditioning guys who send a complete report—with pictures and details of what time they came in, what time they got out—they have a complete record of whatever they have done. So, I was extremely impressed with their job. They're very professional. So far, comparing with other ones, I would say A+. Customer service is very great. Also, they came very fast; I called them, and I think they came the day that I called them.”

Review by
12/04/2017

“I liked their knowledge of the equipment. I had a problem with the air quality and the smell, and they really were knowledgeable about that. These guys have been doing the A/C's. I've been doing A/Cs—I know about A/Cs—because I'm doing property management—of course, I know a little something about little things like that. But this is the first person I've found in two years that really knew about air quality control and the smells you get out of it. I'd give Cool Air an A+.”

Review by
12/04/2017

“It just took ten or twelve times to fix the issue. They were very good at coming out every time, but it just took a while. They put in a new air conditioner for me and about six months later I started having issues with it; they tried a bunch of different stuff, but it was just the manufacturer's fault. They were as tired of dealing with me, I'm sure, as I was with them. I would give them an A+, because they tried really hard.”

Review by
12/04/2017

“Cool Air did a good job. They were very polite. They were just doing the maintenance on my air conditioning unit. A+—they were good. We didn't have any problem with punctuality. I always have to clean up, whenever anybody comes in my house—but I didn't see anything drastic that was difficult to clean up. I would recommend them. I think I have recommended them.”

Review by
12/04/2017

“They were fast and very responsible. I think we had a little bit of a problem with starting, but they were helpful and solved the problem very quick—so I can't say anything bad about them. They're really nice, friendly, and helpful people. It was a whole new system. It was a compressor outside and inside the unit also. I had no complaints and would recommend them.”

Review by
12/04/2017

“It was amazing. The guy did a beautiful job. The guy saved me so much money with the repair. They actually fixed a gas pipe. They welded it, and they stopped my leak. Another company wanted me to change my unit, but these guys saved me so much money. I'd give Cool Air an A+. Everything A+, even their workers. I'd recommend them.”

Review by
12/04/2017

“The guy they sent, he was very good, very professional, he did a great job, explained everything—he was excellent. They were doing a repair for me on my air conditioning. I would definitely give the guy an A+, because he did a great job. He came on time. I would recommend them. This particular person, most definitely, I would recommend him.”

Review by
12/04/2017

“They were all very professional, although they did have to come out several times before they finally fixed the issue. That was a little frustrating. But the last guy that came out was super—super knowledgeable—even more so than the other three people that I had had here. He fixed it, and they haven't been back since. I'd give them an A.”

Review by
12/04/2017

“They were friendly, and they didn't take very long. They did what they were supposed to. They checked it out first, and it was a very old unit; it needed to be replaced, so they replaced it for me. I would give them an A. They cleaned up after themselves. I'm going to call them back to do some other work.”

Review by
12/04/2017

“They're a good company, definitely. They were professional, very competitive, and they stand by their warranty. They installed a brand-new air conditioner. I'd give them an A. I think there was some problem scheduling—understandable, but I don't want to give them a perfect score.”

Review by
12/04/2017

“Cool Air went above-and-beyond. They spend extra time; they spent time explaining to me what they were doing and why they were doing it. No issues. They installed a new air conditioner for me twice actually—two new air conditioners put in this house, because I have two units. I'd give them an A+.”

Review by
12/04/2017

“It was a pretty smooth transaction. The guy wasn't too pushy or anything. He did what the needed to do, explained what he was doing before he did it, and was definitely approachable. They were doing maintenance on my air conditioning. I'd give them an A+.”

Review by
12/04/2017

“Everything they do comes out great. They were very easy to deal with, they listen, and they're good. They put the whole unit in for me; I think it was about four years ago, and they come to do a check-up every year. I'd give them an A.”

Review by
12/04/2017

“Cool Air was able to help me with the problem I had in my house. I'd give them an A+. They fixed the problem; that's all I can say. I had no complaints with their customer service, punctuality, or cleanliness at all. They did what they needed to do.”

Review by
12/04/2017

“They were honest. The most recent was a general A/C check-up. I would give them an A. I just had trouble getting in touch with them, that's all. To the best of my knowledge they were on time.”

Review by
12/04/2017

“Everything was great. Everything was good. They were just doing air conditioning maintenance for me. I had no complaints, and I would recommend Cool Air.”

Review by
12/04/2017

“I think that the technician was meticulous. He explained, and I really liked him a lot. I needed to have something changed, I forgot what it was. I'd give them an A.”

Review by
12/04/2017

“They showed up when they said—they were prompt. They did good work. They were neat. Everything was good about the service. I'd give them an A+. I did recommend them.”

Review by
12/04/2017

“I liked the service guy and the fact that they were very prompt. He was working on my air conditioning unit and cleaned out the dryer vent. I'd give Cool Air an A+.”

Review by
12/04/2017

“They were very thorough, and the man explained everything that needed to be done in layman's terms. They were doing maintenance on my air conditioning for me. Definitely an A.”

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