Air-Ref Co., Inc.
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Air-Ref Co., Inc. has received 4.6 out of 5 stars based on 64 customer surveys conducted through Our Research Partners.
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6th year as a Best Pick Call
"Air-Ref Co., Inc., has been specializing in residential and commercial air conditioning, electrical, and refrigeration systems since 1984. We are dedicated to giving 100 percent satisfaction to all of our customers. Our customers can count on us for the perfect fit for their home and budget with everything we sell, install, and service."

Chris Ryan | President
Company Information
Services Offered
Air-Ref Co. offers HVAC service, repair, installation, and maintenance for residential and commercial customers. The company also provides electrical services in addition to 24/7 emergency service.
Warranty
The company offers a one-year warranty for work on new constructions, a one-year labor warranty for air conditioning installations, and a one-year warranty on newly installed parts.
Company History
The family-owned-and-operated company was established in 1984.
Distinctions
Air-Ref Co. is a Factory Authorized Carrier Dealer and a member of the Air Conditioning Contractors of America (ACCA).
Employee Information
Employees drive marked vehicles and undergo background checks.
Areas Served
Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise
Address
2703 N Old Dixie Highway
Delray Beach, FL 33483
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CAC056988

Compiled Score:

Air-Ref Co., Inc. has received 4.6 out of 5 stars based on 64 customer surveys conducted through Our Research Partners.
5
50
4
7
3
4
2
2
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/07/2022

No review comments provided

Review by
06/30/2022

No review comments provided

Review by
06/21/2022

No review comments provided

Review by
06/21/2022

“Arrived on time, knowledgeable, cleanliness and professional.”

Review by
06/15/2022

No review comments provided

Review by
06/15/2022

No review comments provided

Review by
06/13/2022

No review comments provided

Review by
06/09/2022

No review comments provided

Review by
06/09/2022

“all went as it should”

Review by
06/09/2022

“I called at 7 in the evening on a weekend they were at my door by 7am. Wow impressive.”

Review by
11/01/2021

“It was great. He was on time. Very professional. Took time to explain the tasks at hand.”

Review by
09/14/2021

No review comments provided

Review by
09/14/2021

“The last time they came in to give me a price on a new air conditioning. I thought the price was too high and I looked somewhere else.”

Review by
09/07/2021

No review comments provided

Review by
09/02/2021

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09/02/2021

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Review by
04/06/2021

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04/06/2021

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04/04/2021

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Review by
03/17/2021

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Review by
03/16/2021

No review comments provided

Review by
03/15/2021

“the first team of five men installing 2 residentail HVAC units over 8 hours made errors that required another man 3.5 hours to correct. Clean workers but casual about details .Friends would hear all the details.”

Review by
03/13/2021

“Took 5 different service men to fix leak in air conditioner.”

Review by
03/11/2021

No review comments provided

Review by
03/04/2021

No review comments provided

Review by
03/03/2021

“Reliable”

Review by
03/03/2021

No review comments provided

Review by
03/03/2021

No review comments provided

Review by
03/03/2021

No review comments provided

Review by
02/16/2021

“This company I am highly recommending. They go above and beyond.”

Review by
02/14/2021

No review comments provided

Review by
02/12/2021

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Review by
02/11/2021

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Review by
02/11/2021

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Review by
02/11/2021

“Air Ref comes highly recommended by Palm Beach County Best Picks Reports. But during the last two routimaintenance visits, despite polite reminders on my part, the technician caused unnecessary damage to my landscaping.”

Review by
02/11/2021

“The staffs and the sales man were great and did accommodate me but I don’t think you have a qualified Technican that knows what they are doing but they are nice people. Maybe you have a great technicians but the one that came to my home I do not feel they have the knowledge.”

Review by
02/10/2021

No review comments provided

Review by
02/08/2021

No review comments provided

Review by
02/07/2021

“I've had very good service from them.”

Review by
02/06/2021

No review comments provided

Review by
02/06/2021

No review comments provided

Review by
02/06/2021

No review comments provided

Review by
10/11/2019

No review comments provided

Review by
10/03/2019

No review comments provided

Review by
10/03/2019

“They were professional at there job.”

Review by
10/02/2019

“They are the best, I use them all the time and highly recommend them to anyone.”

Review by
10/02/2019

No review comments provided

Review by
09/25/2019

“They were honest. That's all I want in an AC company: honesty and integrity. There are a lot of scammers out there; they were honest and got it handled quick. Christian was fantastic.”

Review by
09/24/2019

“Air-Ref is the go-to HVAC vendor in our community and local areas. They are a reliable and efficient service. Personnel are well-trained and versed in all types of HVAC issues.”

Review by
09/24/2019

No review comments provided

Review by
08/28/2019

No review comments provided

Review by
08/28/2019

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Review by
08/28/2019

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Review by
08/22/2019

“I was completely satisfied with them.”

Review by
08/19/2019

No review comments provided

Review by
08/17/2019

No review comments provided

Review by
08/13/2019

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Review by
08/13/2019

No review comments provided

Review by
08/13/2019

“Everything went great and the guy that came out was great.”

Review by
08/13/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“I have used a lot of mechanical service companies in the area and Air-Ref is consistently one of the best and most thorough.”

Review by
10/10/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
09/25/2018

“We are more than Likely to Recommend, your Team, because of their Professional, workmanship.”

Review by
09/08/2018

“I had no issues with them whatsoever!”

Review by
09/07/2018

No review comments provided

Review by
08/29/2018

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Review by
08/29/2018

No review comments provided

Review by
08/29/2018

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Review by
08/29/2018

No review comments provided

Review by
08/29/2018

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Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/23/2018

No review comments provided

Review by
08/18/2018

“They left a mess. The quality assurance man came and made a whole bunch promises which they didn't do, and they did damage when they did the installation.”

Review by
08/15/2018

“They were wonderful. They were very accommodation and the service technician was very knowledgeable and efficient.”

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

“Everything is fine.”

Review by
03/21/2018

“I think they know what they are doing. Every time I called, they responded right on time. I like the workmanship. I don't have a problem at all. They were more expensive than other companies I dealt with before.”

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

“It was nice to have an honest company come out. We had a wire split. Air-Ref fixed the roof wire. They gave us some information about our A/C. It was nice to have an honest company and not someone who blames it on something else.”

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

“It was done while we were away. I don't have much to comment on. They did a good job. I would recommend Air-Ref.”

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

“It was an excellent experience.”

Review by
03/21/2018

“They should know better if they are in the industry. They should come to your house and do the estimate, and then the work—if I accept. Not charge me $85 to tell me what I already know. I cannot believe that I paid $85 for them to tell me something was wrong, and that they could not fix it. They did not even say they would deduct the $85 from the new part. I paid somebody money to tell me my A/C was broken. I already knew that when I called them.”

Review by
03/21/2018

“I think the company is overall OK, but they have a problem with communication. They only listened to what they wanted to. They do whatever they want to do, but the clients need to be first, and they aren’t. We spent a lot of money for the A/C Handler and didn’t get what we asked for. You need to take care of the clients from A-Z. I don't know how this will end up, but I’m hoping it will be fixed by the time it gets warmer. I have an issue that is not fixed yet with the A/C Handler. It starts slow, and then ramps up and is very noisy. It starts blowing air fast, but then slowly blows. We did not receive what we wanted. If it does not get fixed, then we will take the company to court. I just want to have the right product that we requested and paid for. I want a promise that when the weather gets warmer, it will be solved by then. I have already paid the money, and I expected to have a good product. We are supposed to receive the product that we set our criteria for, regardless of what product they put on the contract. We told the salesperson our criteria, and he was supposed to give us a product that fit the criteria. We are not experts. The guys have shown up on the job site many times without calling or an appointment. The job is good, but it is not the right product that we requested and set our criteria for via our communication with the salesperson. I don't think so. The guy gave me a way high estimate for another job. The final product installed was not the product that we discussed or that we wanted. I could not recommend them to people with an issue like this. I am not happy with the job.”

Review by
03/21/2018

“The air conditioner and heater are working. I am happy with that, but everything else could have been handled better. The person who I was speaking to at Air-Ref was very personable and nice. The installers made some mistakes and they did not connect the heater. Air-Ref would not accommodate me on the weekend even though it was Air-Ref’s mistake. I had to take a day off or get my father to take a day off. She would not accommodate me and my schedule even though it was their mistake. The installer said that they could have come out on the weekend, but that wasn't an option given to me even though I fought for it. One gentlemen came out. I was told it would take 6 hours. It went well over 6 hours. It seemed like the first installer called for back up, and the manager came out. There was terrible communication throughout the installation process. They weren’t communicating with me. It probably took about 10 hours. Overall, 3 people ended up coming to my home and still didn't install the heater properly. They didn't leave when they said they were going to, so I obviously couldn’t leave. I had to cancel my whole day. They didn't finish installing it, and some wires were exposed, but the site was clean. All of the comments that I have already given about the lack of communication with the installers. They didn't finish the job or do it in the time that they said they would do it in. It took two days of scheduling and cancelling. It has been months. I should have been called for feedback a couple weeks after it was done. I appreciate as much feedback as possible, but the most accurate feedback would have been given closer to the job.”

Review by
03/21/2018

“They need to communicate more internally. I had no direct salesperson. I had a number of different reps. There is a lack of communication internally in the office. Air-Ref had to come out numerous times for the same problem.”

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