Air-Ref Co., Inc.
Air Conditioning & Heating
Hours of Operation
Business Address
2703 N Old Dixie Highway
Delray Beach, FL 33483
Company Details
Services Offered
- Air Duct Cleaning
- Commercial HVAC Services
- HVAC System Maintenance
- HVAC System Repair, Installation, and Replacement
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 1-year parts and labor warranty for new installations, variable warranty for service work
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Factory Authorized Carrier Dealer
- Member of the Air Conditioning Contractors of America (ACCA)
About this company
"Air-Ref Co., Inc., has been specializing in residential and commercial air conditioning, electrical, and refrigeration systems since 1984. We are dedicated to giving 100 percent satisfaction to all of our customers. Our customers can count on us for the perfect fit for their home and budget with everything we sell, install, and service."
— Chris Ryan, President
License
CAC056988
Ratings & Reviews
Compiled Score:
Air-Ref Co., Inc. has received 4.9 out of 5 stars based on 1070 customer reviews. Learn about Our Research Process.
Eric Lombardi
a month ago
My wife and I have been loyal customers of Air Ref for 8 years across two different homes. This year alone, we trusted them with substantial business and purchased two separate air conditioning installations for our homes. After eight years of loyalty and thousands of dollars spent, their handling of a catastrophic installation error proved that customer loyalty means absolutely nothing to them. Our July installation turned into nearly a month-long ordeal that severely damaged our home. Shoddy Work & Gross Installation Errors: Installation wrapped up on July 6, but the installation errors were staggering. The drain line was pitched directly back into the AC and the drain pan was pitched entirely away from the float switch—meaning water accumulated and caused a massive leak instead of triggering the safety shutoff. A technician had to return on July 7 and work until roughly 2:30 AM trying to fix. Technicians were back again on July 8, and wet insulation was left in the attic to dry. Incompetent Quality Control & Recurring Leaks: Around July 15, Air Ref sent Quality Control out to inspect the job. They completely missed a major defect in the plenum, triggering a second active water leak that was only caught by luck when third-party contractors were fixing the ceiling. Massive Property Damage & Displacement: Approximately 80% of our master bedroom ceiling had to be demolished down to the framing and rebuilt. Between water damage, drywall dust, knockdown and paint fumes, my wife and I were displaced from our bedroom for two full weeks. Severe Life Disruption: We were left entirely without air conditioning for two full days in the middle of summer. My wife works from home and had her work environment upended for weeks by continuous construction. While the independent drywall repair technician they hired did great work restoring the ceiling, fixing drywall does not excuse catastrophic installation errors, leaving wet insulation in our attic, or putting a household through weeks of chaos. Worst of all is the complete lack of ownership accountability. Despite our 8-year history and buying two full systems this year, our requests to reach the owner, Chris, were flatly blocked. Multiple emails asking for this disaster to be escalated personally to Chris have been completely ignored. Taking tens of thousands of dollars from long-term clients and refusing to even pick up the phone when your team destroys their ceiling is unacceptable. Look elsewhere. I do want to mention an employee named Manny who is incredible and hopefully they take care of his as he deserves.
Jan Adamczyk
4 months ago
I had a great experience with Air‑Ref Co. Inc. thanks to their technician, Michael C. He was professional, thorough, and genuinely attentive. He took the time to listen to my concerns about how my AC was performing, checked everything carefully, added refrigerant, and even located a small leak that I wasn’t aware of. I really appreciated how patient and knowledgeable he was throughout the visit. Because of his excellent service, I would like Michael to be the technician who returns to complete the part replacement once it arrives. Highly recommend his work and the company’s service.
Karl Hirshson
6 months ago
My seemingly standard new air conditioning install, over a year ago, was done incredibly poorly. My 20 year old system didnt leak for 99.8% of its life. This company's happiest day was when the warranty ran out on me, just drag it out until they believe no liability exist on their part. Now it's pay to fix it right. My last words in this: I have gone through countless ceiling tiles and so will you. Probaly not a company you want to use for condominiums.
Arthur Krauss
2 months ago
Robinson was conscientious enough and, almost when he had given up on finding a solution, he discussed the situation with me and realized he had misunderstood that the issue existed from installation date two weeks earlier, took another stab, and discovered a damaged part reflecting an installation error. He assured me that would be dealt with on Monday promptly. He was the type of employee we hire for our own firm. On the other hand, this meant that 1) there was a serious installation error; 2) the quality review follow-up missed it; and 3) the techs who came the day before missed it. Those were also sent after we had identified that this was a humidity issue but did not own an important humidity testing tool. I fail to understand why that wasn't covered in the assignment. Even though the Friday techs had failed to resolve the issue, in part because they did not have the proper equipment, and assured us that a new tech would be out that day or the next, when we called on Saturday we were told we were not even on the schedule. We insisted and they sent Robinson. Also, when we asked Robinson about speaking to Chris, the owner, before Robinson diagnosed the issue, and Robinson texted him, he failed to call us We decided to go with Air Ref because of their service the past 4 years, even though they were not the best price. We selected the Daikin Fit because it was very highly recommended and came with the features we desired (variable speed, etc.) We know that Air Ref is capable of much better service and we look forward to having our faith restored.
Gin Bicko
a week ago
air-ref is the best company for your ac. they always available to help with issues or for just a maintenance call. we had Reyli V perform the maintenance yesterday and he was professional and knew his craft. he had our ac working at its best. thank you .
Service Area
Air-Ref Co., Inc. serves 13 cities in the South Florida area.
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Cities Served
Air-Ref Co., Inc. FAQ
Services
Hours of Operation
Business Address
2703 N Old Dixie Highway
Delray Beach, FL 33483
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