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FEATURED REVIEWS
“When we needed a new furnace they alerted us and everything was handled beautifully!”
“The guys were impeccable! They were fearless because the house heater was really broken. They had to reassemble it outside, and it was cold! I would recommend them!”
“They were excellent.”
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“I came and cleaned my furnace, and the job was worse than before they came! Even though it was complementary, I had to go back and get my regular oil burner service to come back and cover everything they messed up! I will never use Horizon Services again!”
“I think the salesman mislead us. They say something but in the contract, it's something different. The quality lacks, and there is a lot of bait and switch in the return warranty. Lousy and professional installation with their air conditioners. The technicians don't know how to fix or/and they take a long time to fix the appliances. We paid for a brand new heater but they used the old ducts and you have to pay more for a new duct. The heater was making a lot of weird noises and come to find out.”
“Techs are always on time”
“The technician that was sent was very thorough and efficient. I would gladly have him come back to help us again in the future should the need arise.”
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“Good service when you can get it. Even with the service plan it is hard to schedule an appointment. My air conditioner check is scheduled for fall and heater check gets done in the spring. When it is better to do it the other way around. Doesn't seem being part of the service plan gets you priority times and no one reminds you when you need service because they are too busy.”
“When we needed a new furnace they alerted us and everything was handled beautifully!”
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“I Bought Horizons maintenance plan which worked out great for years. They came out in the spring and fall to do my air conditioner in April/may and my heater in September/October…. Until this year. I thought it was strange that they didn’t call by May so I called Horizon and asked why? Said they were backed up and wouldn’t be able to look at my air conditioner until JANUARY. Yes January!!! I wasn’t happy at all but wasn’t too nuts because my unit wasn’t old. WELL guess what…. My air conditioner went on the blink in June…..froze up in my heater. It was a real crazy nightmare . Called Horizon and they said they’d be out THREE days later!! Told them if they would have came in the spring we could have avoided this. Was having company so I needed it fixed. Called Gary Krout Plumbing. They came out next day. Was very happy with them and had to pay $200. I know if Horizon would have been here with the maintenance in April I would have avoided this $200 bill which I can’t afford!!!!! Which is why I bought Horizons maintenance agreement!!!!”
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“courteous professional knowledgeable”
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“We always get good and fast help when we need them.”
“I have already recommend a few people.”
“I had a number of fire trucks report to the scene”
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“The service men come on time and leave the home clean”
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“The guys were impeccable! They were fearless because the house heater was really broken. They had to reassemble it outside, and it was cold! I would recommend them!”
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“Still waiting for the repairman to return to fix a cosmetic issue he left uncompleted (it's now fourweeks)”
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“Horizon Services Philadelphia is very good!”
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“I have been using them for 4 years and I have never had a problem.”
“They are very timely and quickly diagnosed the problem.”
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“I think Horizon is a good company.”
“Horizon Services Philadelphia is very proud and available 24/7. Their engineers know all the details of the heating and cooling services.”
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