Horizon Services, LLC
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Horizon Services, LLC has received 4.5 out of 5 stars based on 107 customer surveys conducted through Our Research Partners.
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5th year as a Best Pick Call
"In 1987, I founded Horizon Services with one philosophy: 'Always do the right thing.' We guarantee homeowners always receive expert service by a highly trained, fully licensed plumber; 24/7 support; and outstanding warranties. It's why we're the area's trusted cooling, heating, and plumbing experts. Now that's the Horizon Difference!"

Dave Geiger | Founder
Company Information
Services Offered
Horizon Services, LLC, provides residential installation, repair, and maintenance for furnaces, heat pumps, air conditioning systems, and thermostats. The company also offers indoor air quality solutions and plumbing services, including inspections, repairs, maintenance, and installation. Horizon Services, LLC, provides 24/7 emergency service.
Services Not Offered
The company does not install or service industrial or commercial systems.
Warranty
The company offers various parts-and-labor warranties on new heating and cooling system installations, a two-year guarantee on repairs, and a one-year drain clearing guarantee.
Company History
Horizon Services, LLC, was founded by Dave Geiger in 1987.
Employee Information
Employees wear uniforms and shoe covers, use drop cloths, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
900 Adams Avenue
Audubon, PA 19403
Licenses
PA017876

Compiled Score:

Horizon Services, LLC has received 4.5 out of 5 stars based on 107 customer surveys conducted through Our Research Partners.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/31/2021

“They were excellent.”

Review by
08/31/2021

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08/31/2021

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08/31/2021

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08/31/2021

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08/31/2021

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08/31/2021

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08/31/2021

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Review by
08/31/2021

“I came and cleaned my furnace, and the job was worse than before they came! Even though it was complementary, I had to go back and get my regular oil burner service to come back and cover everything they messed up! I will never use Horizon Services again!”

Review by
08/31/2021

“I think the salesman mislead us. They say something but in the contract, it's something different. The quality lacks, and there is a lot of bait and switch in the return warranty. Lousy and professional installation with their air conditioners. The technicians don't know how to fix or/and they take a long time to fix the appliances. We paid for a brand new heater but they used the old ducts and you have to pay more for a new duct. The heater was making a lot of weird noises and come to find out.”

Review by
08/29/2021

“Techs are always on time”

Review by
08/26/2021

“The technician that was sent was very thorough and efficient. I would gladly have him come back to help us again in the future should the need arise.”

Review by
08/26/2021

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08/26/2021

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08/19/2021

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08/18/2021

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Review by
08/18/2021

“Good service when you can get it. Even with the service plan it is hard to schedule an appointment. My air conditioner check is scheduled for fall and heater check gets done in the spring. When it is better to do it the other way around. Doesn't seem being part of the service plan gets you priority times and no one reminds you when you need service because they are too busy.”

Review by
08/16/2021

“When we needed a new furnace they alerted us and everything was handled beautifully!”

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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Review by
08/13/2021

“I Bought Horizons maintenance plan which worked out great for years. They came out in the spring and fall to do my air conditioner in April/may and my heater in September/October…. Until this year. I thought it was strange that they didn’t call by May so I called Horizon and asked why? Said they were backed up and wouldn’t be able to look at my air conditioner until JANUARY. Yes January!!! I wasn’t happy at all but wasn’t too nuts because my unit wasn’t old. WELL guess what…. My air conditioner went on the blink in June…..froze up in my heater. It was a real crazy nightmare . Called Horizon and they said they’d be out THREE days later!! Told them if they would have came in the spring we could have avoided this. Was having company so I needed it fixed. Called Gary Krout Plumbing. They came out next day. Was very happy with them and had to pay $200. I know if Horizon would have been here with the maintenance in April I would have avoided this $200 bill which I can’t afford!!!!! Which is why I bought Horizons maintenance agreement!!!!”

Review by
08/11/2021

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08/10/2021

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08/10/2021

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08/10/2021

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08/10/2021

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Review by
08/10/2021

“courteous professional knowledgeable”

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08/10/2021

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08/08/2021

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08/07/2021

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08/07/2021

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Review by
08/07/2021

“We always get good and fast help when we need them.”

Review by
08/07/2021

“I have already recommend a few people.”

Review by
06/19/2021

“I had a number of fire trucks report to the scene”

Review by
04/04/2021

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03/29/2021

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02/10/2021

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02/10/2021

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02/10/2021

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02/10/2021

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02/03/2021

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02/03/2021

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02/03/2021

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02/03/2021

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02/03/2021

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02/03/2021

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Review by
02/03/2021

“The service men come on time and leave the home clean”

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02/02/2021

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02/02/2021

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02/01/2021

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02/01/2021

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02/01/2021

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02/01/2021

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02/01/2021

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02/01/2021

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02/01/2021

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02/01/2021

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Review by
02/01/2021

“The guys were impeccable! They were fearless because the house heater was really broken. They had to reassemble it outside, and it was cold! I would recommend them!”

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01/29/2021

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01/29/2021

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01/29/2021

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01/29/2021

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01/29/2021

“Still waiting for the repairman to return to fix a cosmetic issue he left uncompleted (it's now fourweeks)”

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04/10/2020

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04/10/2020

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03/26/2020

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03/04/2020

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03/03/2020

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Review by
03/02/2020

“Horizon Services Philadelphia is very good!”

Review by
02/28/2020

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02/27/2020

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02/27/2020

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02/27/2020

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Review by
02/24/2020

“I have been using them for 4 years and I have never had a problem.”

Review by
02/24/2020

“They are very timely and quickly diagnosed the problem.”

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02/24/2020

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02/24/2020

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02/24/2020

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02/24/2020

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02/24/2020

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02/24/2020

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02/23/2020

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02/23/2020

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02/23/2020

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02/19/2020

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02/17/2020

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02/16/2020

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02/16/2020

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Review by
02/15/2020

“I think Horizon is a good company.”

Review by
02/14/2020

“Horizon Services Philadelphia is very proud and available 24/7. Their engineers know all the details of the heating and cooling services.”

Review by
02/13/2020

No review comments provided

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