Horizon Services, LLC
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Horizon Services, LLC has received 4.8 out of 5 stars based on 58 customer surveys.
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2nd year as a Best Pick Call
"We began in 1987 with one idea: to give homeowners what they want. That means highly trained technicians, award-winning service, and an industry-leading warranty on every installation. Today, we're the area's trusted cooling, heating, and plumbing experts. Now that's the Horizon Difference!"

Dave Geiger | Founder & CEO
Company Information
Services Offered
Horizon Services, LLC, provides installation, repair, replacement, and tune-ups for air conditioning and heating systems. The company also offers water filtration, drain, and plumbing services as well as 24/7 service with no emergency fees.
Warranty
Horizon Services, LLC, offers a 100 percent customer satisfaction guarantee.
Company History
The company was founded in 1987.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Licenses
PA017876

Compiled Score:

Horizon Services, LLC has received 4.8 out of 5 stars based on 58 customer surveys.
5
51
4
4
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2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/13/2018

“They exceeded my expectations because of their professionalism and their quality of work.”

Review by
08/03/2018

“Horizon Services met and exceeded my expectations with their professionalism.”

Review by
07/25/2018

“They met my expectations with communication and customer service.”

Review by
07/25/2018

“Their timeliness exceeded my expectations.”

Review by
07/16/2018

“I was most satisfied with them because they are very professional and do quality work.”

Review by
07/16/2018

“They are very professional and they show up when they say. Sometimes they even show up earlier and they do very high quality work. I don't really have any basis for saying this but others have told me that they are a little on the high side as far as what they charge but that's because they maintain a large inventory of the materials. They back that in with a lot more significance than what I heard from the other plumbing companies that I used over the years. They are very professional and that's their thing. It is a no-brainer that you can distinguish them from other plumbing supply places. Nothing bad ever happened to me. I had four opportunities with them. They have replaced an air conditioning unit and also replaced piping that had collapsed. When they did that work they figured out that that made the sewer line collapse and then they fixed that as well. I think I could have gotten it done for less but I think its a good basis for their cause.”

Review by
07/16/2018

“They always do a tremendous job! What I really like about them is that you don't have to worry about them. When they come in, they put booties on and take care of the place. They would avoid all the aggravation of doing things like dirtying a rug. They go out of their way to put booties on, tell you what's going on, and try to be clear. They go out of their way to protect their brand. They don't dirty anything, are super respectful, and immediately lay stuff down, like mats.”

Review by
07/16/2018

“The plumbing man that unclogged the drain was exceptional.”

Review by
07/16/2018

“The individual that came out was wonderful. I don't think they exceeded our expectations, but they absolutely met our expectations.”

Review by
07/03/2018

“They exceeded my expectations with their professionalism, technology knowledge, and explanation of work.”

Review by
07/03/2018

“The whole project was wonderfully done.”

Review by
07/03/2018

“I was most satisfied because they arrived on time and they did the job efficiently.”

Review by
07/03/2018

“They all did really great.”

Review by
06/27/2018

“I was satisfied overall.”

Review by
06/25/2018

“They were fast and efficient.”

Review by
06/25/2018

“They exceeded my expectations with the timeliness of appointments compared to when people arrived, they were almost always on time or if they were going to be late they called me to let me know, and the serviceman kept in touch with me so I knew what they were doing, and so the communication”

Review by
06/20/2018

“They answered all my questions, were professional, and was very polite. They were always open to answering my many questions.”

Review by
06/19/2018

“I would like to recognize everyone. Ben and his team were helpful and knowledgeable and the salesperson was very easy to work with and helpful.”

Review by
06/19/2018

“I would like to recognize the repair technician. I can't remember his name. He identified the problem and I thought he was wonderful. The one who headed the installation and went over the paperwork when they were done was very good also.”

Review by
06/19/2018

“I like the detailed of the specific measurements for the ac unit that was done.”

Review by
06/15/2018

“They came to service my air conditioner. They did what they were supposed to do in a timely manner, in a clean manner, and efficiently.”

Review by
06/15/2018

“I would like to recognize Antonio. He was very good and knowledgeable.”

Review by
06/15/2018

“The technician who came to my house, was exceptional.”

Review by
06/15/2018

“You exceeded my expectations, with not giving up on the job.”

Review by
06/15/2018

“They did exactly what we needed.”

Review by
06/15/2018

“I would like to recognize Frank for his exceptional service.”

Review by
06/15/2018

“Mr. Brown, exceeded my expectations with tuning up my air conditioning unit.”

Review by
06/15/2018

“They were all very professional and competent.”

Review by
06/15/2018

“I was most satisfied with their friendliness and concern of the contact with me.”

Review by
06/15/2018

“As far as explaining things. They were pretty detailed in explaining the concept.”

Review by
06/15/2018

“They all got the job done eventually, except for one guy. I told the management in one of my surveys. He didn't seem to know what he was doing.”

Review by
06/15/2018

“I feel confident in the people Horizon Services sends”

Review by
06/12/2018

“All around Horizon Services did a fine job. Everything was good. It looks like it should.”

Review by
06/11/2018

“Quickly diagnosed and fixed.”

Review by
06/11/2018

“The timeliness was great. They were in and out quickly and got the job done.”

Review by
06/11/2018

“I was most satisfied in all areas.”

Review by
06/11/2018

“I would like to recognize the one person who came to our house for exceptional service. I do not remember the persons name.”

Review by
06/11/2018

“The technicians always do a good job.”

Review by
06/11/2018

“Jay Ray Richardson explained everything to me. I would ask him to come again.”

Review by
06/11/2018

No review comments provided

Review by
06/11/2018

“Customer service was amazing. When it turned out there was a scheduling problem, they fixed it.”

Review by
06/11/2018

“Horizon exceeded my expectations with the promptness of work. There was several different types of construction they had to do and they completed everything very quickly under difficult circumstances.”

Review by
06/11/2018

“Sergei came up and did a great job. He did have some problems, but stayed late and came back the next day. He did not give up. I was pleased that he persevered and solved the problem.”

Review by
06/11/2018

“I would like to recognize Mike for his exceptional service.”

Review by
06/11/2018

“They have met my expectations. The last guy was exceptionally nice and friendly.”

Review by
06/11/2018

“My technicians and Jacob were terrific. They were nice, polite, and clean. We did not feel like we were annoying them.”

Review by
06/11/2018

“Horizon Services exceeded on technical knowledge, professionalism, and communication skills. They listened to me.”

Review by
06/11/2018

“Everything was fine.”

Review by
06/11/2018

“They met all of my expectations.”

Review by
06/11/2018

“The quality of the workmanship.”

Review by
06/11/2018

“I am most satisfied with all areas.”

Review by
06/11/2018

“I have used Horizon Services for years. I would not use anyone else. They are always on time, clean, and finish in a timely manor.”

Review by
06/11/2018

“I have used them before.”

Review by
06/11/2018

“Horizon Services meet or expectations with everything except for the fact that we had to clean again after they left.”

Review by
06/11/2018

“This last service appoint was not satisfactory.”

Review by
06/11/2018

“The exceeded my expectations with their attitudes. They were very friendly. We spoke like we knew each other for a long time.”

Review by
06/11/2018

“Horizon Services exceeded my expectations because they came out on a holiday, so we were glad that they did that.”

Review by
06/11/2018

“The installation was done in one day.”

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