Haller Enterprises Inc.
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Haller Enterprises Inc. has received 4.8 out of 5 stars based on 235 customer surveys.
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2nd year as a Best Pick Call
"Haller Enterprises has been serving the community for the past 37 years. We offer a diverse line of financing that makes any project affordable, and customers love that the work done by our professionally trained technicians and installers is backed by our class-leading guarantees."

Rick Haller | Owner
Company Information
Services Offered
Haller Enterprises performs HVAC installation, maintenance, and repair services for residential and commercial customers. The company also provides electrical and plumbing services.
Warranty
Haller Enterprises offers the exclusive Haller Guarantee as well as an optional ten-year warranty.
Company History
The local, family-owned-and-operated company was founded by Rick Haller in 1981.
Distinctions
Haller Enterprises received the 2014 Commercial Contractor of the Year award from the Air Conditioning Contractors of America. The company was voted #1 Heating and A/C Dealer by Lancaster Newspaper readers in 2015. Haller Enterprises employs NATE-certified technicians, is a Trane Comfort Specialist and the largest Mitsubishi Diamond Contractor in Pennsylvania, and is a member of the Chester County Chamber of Business and Industry and the Central Bucks and Exton Region Chambers of Commerce.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster
Address
212 Bucky Drive
Lititz, PA 17543
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA001867

Compiled Score:

Haller Enterprises Inc. has received 4.8 out of 5 stars based on 235 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/13/2018

“They installed a new HVAC system. I also have a service contract with them. It went very well. Everybody was very easy to deal with, the installers and the sales guy. The experience was positive. I would give them an A+ rating.”

Review by
03/13/2018

“They did HVAC work. They were prompt, courteous, and clean. They got it fixed just like it should have been. I would give them an A+. I would recommend them.”

Review by
03/13/2018

“They did work on the hot water heater. I needed a new one. They installed it and everything worked fine. They didn't have to come back. I'd give them an A+.”

Review by
03/13/2018

“It was maintenance. They're friendly, they get the job done, and they know what they're doing. I would give them an A+.”

Review by
03/13/2018

“They did plumbing and HVAC work. They're timely and professional. I would give them an A overall. Everything's fine.”

Review by
03/13/2018

“They did HVAC work. They're a block away from me and they come really quick. I would give them an A+ rating.”

Review by
03/13/2018

“They worked on our furnace. It went good. I would give them an A rating.”

Review by
03/12/2018

“We still have water in the basement in the same spot. They did waterproofing. We had the whole three-part water pump installed. I would give them a C.”

Review by
03/12/2018

“I liked everything. They're prompt. The prices are good. They did good work. I've had a lot of work done by them. I had an air conditioner replaced. I've had heater work done.”

Review by
03/12/2018

“I think they're very thorough. They explain things well. When a Haller gentleman was here, our carbon monoxide monitor buzzed. He wasn't here for that, but he checked it out and was very helpful, and I just appreciated him taking his time to attend to that. They come in the spring, and we've got to call to get that scheduled. We check our furnace in the spring, air conditioning and all that. Then they come again in the fall to get it ready for winter, just to check on our furnace. On plumbing, the gentleman told us to keep an eye on our hot water heater. I think it is eight to ten years old. It's a gas one. We have to keep watching for leaking cause it's at that age. So he did alert us to that particular issue. I would give them an A. We pay a lot for the service. It's just a step in the door sometimes, it's how much money.”

Review by
03/12/2018

“They were good. Everybody that comes out is friendly. It seemed like good service. I had a whole system put in a little over a year ago. It was cooling. I've had it serviced since then. The only negative is once you have a service, you have a whole warranty. I didn't have heat, but I wanted it fixed late in the evening. He still charged me $99. It was winter. I needed heat. I let them know I wasn't happy with that. Just because of that charge, I would give them an A-. They're very clean. That heating problem, they had to send two different techs out to figure it out.”

Review by
03/09/2018

“They did what they said they were going to, but I think the cleanup needed to be done a little bit better. He also happened to bump into the side of our house with his back hoe that he was going to then fix and sand out the wood, which he never did. So, there's a mark in our siding. When they were pulling the foundation up, I think they could have done a little bit better job than they did in pulling it up or just a little bit higher. I tried to point that out to them when they were doing it. I would say overall neutral. I don't think they did a bad job. I wasn't one hundred percent pleased, but I would say I was about 80 or 85 percent pleased. I would give them a C+ overall.”

Review by
03/09/2018

“They've been fine. They've been doing preventative maintenance on the geothermal system. I've only dealt with them once or twice because we were with another company, but Haller bought them out. They did the job. It was good. I would give them an A grade.”

Review by
03/09/2018

“They come out and do our maintenance check. They did it two months ago. It was fine. We have an agreement with them. Overall, they do excellent work. I have no complaints. I would recommend them.”

Review by
03/09/2018

“The services were fine. They come at the time that they indicate. They took care of whatever needed to be taken care of without any issues. They took care of regular maintenance. I would give them an A.”

Review by
03/09/2018

“Everything was fine. I'm happy. They knew what the problem was. They took care of heating. I would give them an A rating. I would recommend them.”

Review by
03/09/2018

“It was great, and I have no complaints. Everything was good. I just had maintenance of the heat pump done. I would give them an A+. I would recommend them.”

Review by
03/09/2018

“They were actually very clean when they were doing the house. They did a heating and air conditioning service. I would give them an A+ overall.”

Review by
03/09/2018

“I liked the good quality of the people, and they were engaged. They did work on the A/C. I would give them an A+. They were very good.”

Review by
03/09/2018

“Haller did the air conditioning check and the furnace check and put in a new water heater. I'd give them an A, overall.”

Review by
03/09/2018

“They come once a year to check on the furnace and they've been doing a fine job. I would give them an A rating.”

Review by
03/09/2018

No review comments provided

Review by
11/08/2017

“They just worked on my furnace. They're professional and friendly, and they do a good job.”

Review by
11/08/2017

“They put a new furnace and air conditioner in for us, within the last year. It is a positive experience because their workers are always really courteous and know what they're doing. They do our regular maintenance too, so we see them on a regular basis. I would grade the overall experience with an A+.”

Review by
10/19/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

“They did HVAC maintenance. I would give them an A rating, overall.”

Review by
10/16/2017

“It's just been good all-around service. They did HVAC maintenance for me. I would grade the overall experience with an A.”

Review by
10/16/2017

“It was neutral because of how they set out the drains. They could have done a better job of engineering where the drains went. We paid them a final payment, and it didn't go through on their end, and they upset my wife by haggling her about it, considering it was a $15,000 project and it was a $200 payment. And I wanted them to put the electrical panel in a closer area, and they made it sound like that wasn't really possible. But then I had another electrician in for other work, and he said it should have been possible. It went through a door that was leaking into the basement. The most recent project, in July, was a Mitsubishi installation— heating and air conditioning. I would grade the overall experience with a C+.”

Review by
10/16/2017

“They're amazing. At the time, Ted, I think, was the branch manager of the office where I was serviced, and we put in a geothermal system and we had some issues. We couldn't figure out what was wrong, and he just went up and beyond trying to get it fixed because it was installed in winter and temperatures really dropped and we didn't have any heat. I was so impressed with what they did that I hired them again to do my electrical work. I was renovating my basement, so it went from a raw basement to a living area with a kitchen and everything, and they were just amazing. They did my plumbing as well. I'd give them an A+.”

Review by
10/16/2017

“They've been here a few times over the past couple of years. I would grade them an A. Usually when I call them, they come right away. And I've never had to call them back for something that they didn't do right, so I've never had to call them back again whenever they've been here. I'm going to have to call them for the winter. I would recommend them, because I have to call them again myself.”

Review by
10/16/2017

“I liked that they showed up on time. They do their work as described, and typically, we don't have to call them back. They do maintenance on the HVAC system. I would grade the experience with an A.”

Review by
09/22/2017

“It was a very positive experience because they are very professional and very friendly service people. They installed a new furnace for me. I would grade the overall experience with an A.”

Review by
09/22/2017

“I think Haller's awesome, I always have. I have a yearly maintenance contract with them for heating, air conditioning, all kinds of stuff. I would rate them an A+.”

Review by
09/22/2017

“They were good. They did the A/C for me. I would grade the overall experience with an A. For customer service, it's hard to get to speak to somebody. You wait a long time. But when they do talk to you, they are nice.”

Review by
09/22/2017

“It was a positive experience. They are a good company, and we like to use them. They did air conditioning and plumbing work for us. I would grade the overall experience with an A+. A+ across the board. We love them.”

Review by
09/22/2017

“The installation and dealing with the workers was great, but I've been trying to get help on rebate, and I have not been getting help. They did an installation of an air conditioner and heater. I would give them an A overall.”

Review by
09/22/2017

“The guy showed up, did his job, and was very friendly. They did an air conditioning checkup. I'd give them an A rating for the entire experience. He showed up on time and seemed knowledgeable. Customer service was very good.”

Review by
09/22/2017

“I liked them. They did a good job. They did air conditioning for me. I'd give them an A. So far, I would say it was good. The guys explained how they were going to do it and everything else like that. I sure would recommend them.”

Review by
09/22/2017

“I've had a maintenance contract with them since we bought the house in 2005. I don't have any problems with them. They've come several times to fix things. They're fine. They come twice a year, once to service the air conditioner and once to service the furnace. I have had them here to fix plumbing. I'd give them an A. I have recommended them to friends.”

Review by
09/22/2017

“They did a good job. They were on time. They did what they said they were going to do. They did a sump pump. They made it seem that they would come back a year later and do a complimentary checkup on it, but complimentary wasn't really complimentary. It cost me like $180 and they didn't really say that up front. I would give them a C overall.”

Review by
09/22/2017

“I always have a good experience with them. I have a service contract on the HVAC system. I would give them an A+.”

Review by
09/22/2017

“They provided a heating and air conditioning job for me. It was maintenance. I'll give them a B+.”

Review by
09/22/2017

“Everything was OK. I was satisfied. I would grade the experience with an A-.”

Review by
09/22/2017

“It was done in a pretty fair amount of time. They encapsulated my crawlspace. I would give them a B+ overall.”

Review by
09/22/2017

“They're very thorough and they're good. They did heating and air conditioner work for me. I'd give them an A for the overall experience.”

Review by
09/22/2017

“We've used them for years. We use them for everything except plumbing. I would grade them an A. I've recommended them to people before.”

Review by
09/22/2017

“Everything was good. I haven't used it yet, but they took care of everything right away, so it's good. No complaints. They get an A.”

Review by
09/22/2017

“They did everything they were supposed to do. They were on time. They did air conditioning work. I would give them an A, overall.”

Review by
09/22/2017

“They did heating and cooling work for me. I would rate the experience with an A. They were very good, and they responded quickly.”

Review by
09/22/2017

“They came out and did what they were contracted to do and did it right. They did air conditioning work. I use them every year. I would grade them an A.”

Review by
09/22/2017

“They are not in my neighborhood enough.”

Review by
09/22/2017

No review comments provided

Review by
09/20/2017

“We were having some issues with some sediments”

Review by
09/20/2017

No review comments provided

Review by
09/20/2017

“They were very friendly when they came. They worked on the geothermal heating and air conditioning. I would grade the overall experience with an A-.”

Review by
09/20/2017

“They just did what they were supposed to do. They cleaned my furnace. I'd give them an A overall. I had no complaints whatsoever.”

Review by
09/20/2017

“Their people made it positive. They were timely and responsive. I had a full HVAC system done. I would give them an A. It looks good.”

Review by
09/20/2017

“The experience was positive because they fulfilled whatever needs we had. We had a Mitsubishi air conditioning system put in. No emergency or no old one being replaced—there was never anything in place to begin with. I would grade the overall experience with an A. It was a one-time thing, and they come out and they service it yearly.”

Review by
09/20/2017

“Everything was positive, from the salesman who listened to what I needed and provided it, to the guy who did the installation and maintenance, the whole nine yards. I had a new air conditioning system installed. It was not an emergency situation. I knew it was going and it was time. I would grade them an A+.”

Review by
09/20/2017

“They are very good. They do a good job. They did heating and air conditioning work. They installed my unit years ago and they just come back and service. I would grade them an A for everything, no complaints. Everything is very good. I would recommend them.”

Review by
09/20/2017

“Their service is excellent, very thorough and complete. They do maintenance on my heat pump, and they do my air conditioning and water heater. They did maintenance the last time they were there. I would grade them an A. They always wear those nice booties.”

Review by
09/20/2017

“Haller Enterprises did a number of things for me. Their installations have been positive. I tried to bring them out for a plumbing project, but I never actually brought them out because of a negative experience with the estimate. The most recent project they did for me was an installation of an air conditioner. We had an old unit, and we believed that it may have only had one season left in it. I'd give them an A.”

Review by
09/20/2017

“They did granite countertops. The granite that I actually chose wasn't that one that I believed that I received at the end. I actually handpicked it when I first went there and the guy told me all of them were the same, which wasn't necessarily true. Then the gentleman that installed, I had a few questions when he was there and he didn't seem too friendly. He answered, but he didn't seem too pleasant to deal with. I wasn't one hundred percent pleased with the sealing of the countertops, as far as shine and imperfections. I'd give them a C overall.”

Review by
09/20/2017

“The guy came out and looked things over. He had an idea of what the issue was and gave me an idea of what the cost would be before he even started working. The last time they came out, they added some Freon to my air conditioner. It turned out that my condenser froze, and the reason it froze was because I was low on Freon. Overall, I would give them an A because I would call them back. He found everything and he did it right away. I didn’t have any issues with them. The technician was very clean. He knew what he was doing and did it right away.”

Review by
09/20/2017

“They gave me all the information and when they were ready to install my new air and heat system, they knew what they were doing. It was put in well, and they cleaned up afterward, and it was great. They call and they come back and service it. Haller has been a great company to work with. A Mitsubishi with a heat pump is what I have. They came back for a six-month checkup and then a yearly checkup. I did have some problems with my power outside staying level, and they came right out and sent somebody that day to fix it. I'd give them an A.”

Review by
09/20/2017

“They did the work fast and made it very simple. I knocked over my air conditioning unit with my lawn mower. I was the one who made the error. It was too embarrassing, but I talked with the guys about it. I would grade the overall experience with an A+. They were very knowledgeable and very helpful. He had some pointers on how to landscape to help prevent my tractor from going into the air conditioner unit again. And they added some extra tie-down bolts to hold onto the unit in case my attachment knocked against the unit again.”

Review by
09/20/2017

“They were fine. I had no problems. They did the air conditioner and also an air conditioner tune-up. There was a light that goes into the A/C system and into the duct work that eliminates bacteria—it had a warranty on it for five years—and they replaced it. I had it only a year and it wasn't working. They ordered it, came out and replaced it, and went online and certified that they had put it in, so I have another five years of warranty on it. I would rate the experience with an A. I had no problems with them.”

Review by
09/20/2017

“They were excellent. They did great. They're very thorough. They're very prompt. They're very courteous. They do a great job in terms of coming when they're scheduled. The quality of the work is very good. Occasionally, when they've had issues, they've sent out additional people with greater expertise. They've always been very responsive to our needs. They're not perfect. I mean they've made occasional mistakes but they've always been very professional about it. The last time was a service call to see why the humidifier was leaking. They had installed it for us about a year ago. The grade I’d give them for the overall experience is A.”

Review by
09/20/2017

“There was an issue. They gauged my driveway when they backed their truck in. They went in up to it and they never returned my calls. The work was great, but that soured the whole experience. Their work was great. They also dinked my brand-new microwave but they didn't fix it after that either. They installed a granite countertop in the kitchen. They were great when we were signing up for everything. The woman was very helpful, but as soon as I started bringing up the issue of the damage to my driveway and microwave, they shut down and there was no response and they took no responsibility. The overall experience would be a D.”

Review by
09/20/2017

“I think I found some others that could do better. I just think that Haller has its fingers in too many pies. I think they provide good service and I think they have skilled technicians. But they seemed to always want to sell me something, they seemed to be pushy that way. I gather that their representatives may be incentivized to sell these services and products. Also they’re more expensive than others that weren't selling the products. I had service maintenance. I have a heating and air conditioning split unit, a Trane unit. It was installed in 2008 by Quality. I forget how long ago Haller came into the picture, to acquire. Initially, I had Haller. They are more expensive than some other people around. While they are decent technicians, I don't think they are any better technicians. They seem very pushy in selling you additional services. I would grade them a B.”

Review by
09/20/2017

“They came in and did everything I needed them to do. They were doing a diagnostic on my air conditioning system and the gentleman took the time to explain some things to me. From the conversation, I was able to make a decision on what the best thing to do with the system was. In that respect, I would certainly consider it a positive experience. My air conditioning unit went down at the beginning of the season, so I needed somebody to do a diagnostic on it and make a recommendation on what repairs, if any, should be done. It was basically a diagnostic trip. I'd give them an A. I got what I needed from the encounter. I think there were some delays but it was fine, not a huge deal. I got the information I needed, and it was explained clearly.”

Review by
09/20/2017

“They do a lot of work for me. They do great work. They're friendly. They've just done everything and more that I've ever asked for. They put in a brand new HVAC system. I’d give them an A for everything.”

Review by
09/20/2017

“They came out quickly, fixed it, did what they said they would do. They worked on our A/C. We have a service agreement, so they came in for maintenance and then they also found stuff and fixed it. I would grade the overall experience with an A.”

Review by
09/20/2017

“I was very satisfied with the experience. They did air conditioning and heating work for me. They installed the equipment. I purchased an HVAC system and they were there in the past month or so, for maintenance. They get straight As.”

Review by
09/20/2017

“We're on their semi-annual maintenance program. Everything is positive with them. I would give them A+ across the board. They do our heating and air conditioning maintenance. I couldn't be happier.”

Review by
09/18/2017

“It was a positive experience because they did a very good job. They were efficient and had a reasonable price. They did HVAC preventative maintenance. I would grade the overall experience with an A.”

Review by
09/18/2017

“They do a thorough job. They're not just here for ten minutes and then leave. They do what they're supposed to do. They did routine maintenance for A/C and heating. I'd give them an A, for sure.”

Review by
09/18/2017

“They responded quickly. They got here when I needed them to, and they fixed my problem. They fixed my A/C—one of the parts was faulty. I would grade the overall experience with an A.”

Review by
09/18/2017

“I've been using them for years, and we haven't had a problem with them. They've done heating and air conditioning maintenance. I would give them an A grade.”

Review by
09/18/2017

“They came in and did the work, and the work was good. They serviced and checked up on our two furnaces and air conditioning unit. I would grade them with an A.”

Review by
09/18/2017

“They did some air conditioning work. They fixed my problem very quickly. They fixed the air conditioning for me. I would rate the overall experience with an A.”

Review by
09/18/2017

“It was a positive experience because they're nice. Their process was quick. Everything was pretty nice. Last time, I got the HVAC installation, a new system. I would grade the overall experience with an A. I've already recommended them.”

Review by
09/18/2017

“They came in and did what we needed them to do, and it didn't take them a long time. It was great, and it seems to be working fine. We had them a few times. It was the air conditioning the last time, a maintenance thing. I would grade them an A+.”

Review by
09/18/2017

“They do my preventive maintenance. They have professional service people, they are on time, and they are patient explaining what they are going to do. They came to check an A/C system. I would grade them an A.”

Review by
09/18/2017

“I had a lot of issues. I had a bay window installed in my home. And the contract that came out was rude, unprofessional, and the job wasn't working out. I guess he measured the window wrong and it wasn't fitting so he got up and left for the day and said it wasn't his problem. And I contacted the company back and they informed me that they let him go but it took two months for somebody to come back and finish the job. And then I wasn't very happy, we had to go through a whole process of them coming back and things still going wrong. It was a couple of months of bad. They did a window replacement, I would grade them a C. Eventually they did come back and fix the problem. I actually had issues with that where they said they were on their way and never showed.”

Review by
09/18/2017

“It was a positive experience. One guy was training the other guy, but they seemed to know what they were doing. They split up and did what they needed to do and went on their way. Last time, they did the dryer vent cleaning, the regular maintenance that they do. They did the air conditioning too, because it was that time of year; so, they did the air conditioning servicing that they needed to do. They also did the hot water tank. They drained it and then refilled it. I would grade the overall experience with an A. They are expensive. Overall, the services are kind of expensive. I would recommend them. I've had service before they got purchased by Haller, and it was a lot cheaper.”

Review by
09/18/2017

“They showed up on time, they did the work they said they were going to do, and they did a quality job. We did a heating unit and an A/C unit. They did that whole redo for us. They installed a new one. Recently, they did an inspection on the unit that they installed. I would grade them an A for what they have done for us. They put those little boots on and all that good stuff. The guy that came out to talk to us about our unit gave us really good insight. They did a good job.”

Review by
09/18/2017

“I'm never calling them again. They didn't seem very interested in where I wanted to put things. It just seemed like this was a real bother for them. I'd give them a C- for the overall experience. I had a curio cabinet that I wanted to put in a certain place. I asked them to put it there and they said, 'It's not going to fit there.' I said, 'Yes it will. I measured it.' They argued with me, and then they finally put it where I wanted it, and of course it fit because I'd measured it. I like to see the good in people and figure somebody had a bad day, but on the whole it really didn't seem like—it just seemed like they'd rather be doing anything else than this.”

Review by
09/18/2017

“They are always friendly, and they get everything done quickly and efficiently. I don't have to call them back for problems—once they fix it, it's fixed. Last time they were here, they did maintenance on the gas furnace and the air conditioning unit. I would grade the overall experience with an A+.”

Review by
09/18/2017

“It was a positive experience due to their customer service. They installed a new heat and air conditioning system for me, and then they had to troubleshoot some issues along the way. They were great with it. I would grade the experience with an A+. I already have recommended them.”

Review by
09/18/2017

“They showed up in a timely fashion—they let me know when they're coming and do the job. Last time, it was an air conditioning call. They replaced a capacitor. It wasn't malfunctioning yet, but it wasn't performing at optimal level. I would grade the experience with an A.”

Review by
09/18/2017

“They have done fine. They come in, they know their work, they do it. They are very easy to get along with and they answer my questions. I have no problem with them at all. They installed the air conditioning system because there wasn't one in the house when I bought it and they also installed a whole house dehumidifier. I would grade them an A. I would recommend them.”

Review by
09/18/2017

“They did work. They didn't get permits while the work was ongoing. It was a year until I actually was able to coordinate with them. They had to do additional work. We had to pay for additional plumbing to be done for it to be up to code. It was not a great experience. It was for foundation work. I would give them a C- overall. I wouldn't be likely to recommend them.”

Review by
09/18/2017

“They were here at a reasonable time, within a scheduled time, and they took care of the problem. The big thing is always cost, and I can't say that I think it's a reasonable cost. I know that anything related to plumbing and heating is expensive, but beyond that, I have no problem. They inspected and cleaned my heat pump system. I would grade the overall experience with an A.”

Review by
09/18/2017

“They came in here and got the job done. They did a tune-up of my air conditioning and heating system. I'd give them an A rating.”

Review by
09/18/2017

“The fellow that did the work was skilled at what he was doing. They were working on our air conditioner. I would grade them as an A. It was very good.”

Review by
09/18/2017

“The experience was excellent. They did what I asked. They did annual maintenance for HVAC. I would give them an A.”

Review by
09/18/2017

“They did a good job, they service my HVAC and related stuff. They did maintenance work. I would grade them with an A.”

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