DM Select Services
7th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 448 Surveys
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DM Select Services has received 5 out of 5 stars (A-rating) based on 448 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"We strive to provide the best services for our customer, which is why our motto is 'Select the best.' We hire only the best technicians and installers trained to work with the latest heating and cooling technology, because your satisfaction is our number one goal. Don't settle. Select us for your home comfort."

Jim Workman & Dan McCarthy | Co-presidents
Company Information
Services Offered
DM Select Services offers residential and light commercial sales, service, and installation of furnaces, heat pumps, air handlers, air conditioners, hybrid systems, ductwork, central air cleaners, humidifiers, and water heaters. The company also installs and services green products, including air scrubbers, tankless water heaters, and ductless mini-splits. DM Select offers plumbing services from simple repairs to full renovations.
Warranty
The company offers a two-year labor and ten-year parts warranty on replacement heating and air conditioning systems.
Company History
Jim Workman and Dan McCarthy, both Northern Virginia natives with over 30 years of experience in the heating and air conditioning industry, oversee day-to-day operations at DM Select.
Employee Information
Employees are background checked, wear uniforms, and drive stocked vehicles.
Licenses
#2705130017
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They did maintenance and an inspection. They were great. They were responsible. They got here on time. They did great work. They were thorough. I didn't feel like they were selling us any additional items we didn't need. I'd give them an A. I would be highly likely to recommend them.”

“I liked everything, from the owner all the way down to the technicians. They did an installation and maintenance. I would grade them as an A+. I would highly recommend them.”

“It was kind of a weird request. My husband had dropped his wedding ring down the air conditioning vent. It was something out of what they normally do. The guy came out and was really helpful and came up with a plan, although he didn't have the right tools. They came back and they were able to, in the meantime, assess the situation and solve the problem and get it out very quickly the second time around. They were very quick to schedule the second time, and I was not surprised that when they came back the second time, they had it handled. They were very clear with us about what they thought they could do and they were able to very quickly do it, which I was pleased about. Again, it was a sort of a weird request. I guess they had not really encountered that challenge many times. Overall, I would probably rate it an A+. I'd be extremely likely to recommend them.”

“DM Select Services replaced my whole air conditioning unit. I thought they were a very honest company, very professional, no issues at all. I definitely would recommend them to anyone. I would definitely give them an A. I need to call them to come back and service my heater. I would go with them. I love them.”

“Everything they did was positive. I had no complaints, and they did excellent work. I would recommend them.”

“I think that they are excellent. They're very smart. They manage their office well and they always show up when they say they would. I would rate DM Select Services as an A.”

“It was great. I had no problems.”

“They did a good job. I don't know much about heating and cooling. They replaced both of our cooling systems. I would give them an A+. I'd be very likely to recommend them.”

“They were courteous, nice, and friendly. I would give DM Select Services an A+ rating.”

“They were on time. The air conditioner broke down in the middle of August. They came out right away and they were very nice. They got everything done in a hurry and did everything right. I would rate them as an A+.”

“They were prompt. They gave me a short arrival window and they were very accurate. I like that. I'd give them an A+ grade. Their punctuality was really good.”

“I had a positive experience with them.”

“I had a positive experience with them.”

“I had a positive experience with them.”

“I absolutely had a positive experience with DM Select Services. The gentleman was really informative and helpful.”

“I had a good experience. I had no complaints with them.”

“It was a good experience. They did maintenance work. I'd give them an A.”

“My air conditioner wasn't working, and they were able to come out that night when I got home from a very long trip and it was very hot out. They were able to fix it. I would give them an A rating. I'd be likely to recommend them.”

“Our experience with DM Select Services has always been positive. The technicians are really knowledgeable. I would give them an A. All they've done is inspections. They haven't done any maintenance.”

“The experience was fine. It was positive. They were very clean. They cleaned up after themselves. I would give them an A grade.”

“There were no complaints in the service at all. I would recommend DM Select Services.”

“They did a new furnace and a new A/C unit. They were very straightforward, knowledgeable, and walked through all the relevant information. I'd give DM Select Services an A. I've recommended them, and my friends have benefited.”

“They did an overall good job. I'd give them an A.”

“They were a pleasure to work with. They're on time, reliable, knowledgeable, and didn't try to sell me a bunch of stuff. Overall, I would give them an A.”

“They were very professional, and the technicians were really thorough and nice. They did maintenance. Overall, I would give them an A grade.”

“Simply put, they are experts. The tech that came to my home was friendly, thorough, and very professional. He took ten minutes to explain the exact problem that my unit was experiencing in terms I could easily understand.”

“Jim and his team were awesome from the start of the project, to laying out the best paths for the ducts, to providing efficient heating and cooling, and ending with the final installs and cleanup. I cannot be happier with our new system for our 60-year-old home.”

“Select initially came out in response to a broken system. We got a new, efficient system, and it has worked very well ever since. It came with a ten-year transferable warranty from Select, and we have had them out twice a year ever since. Things have been good. Select has been dependable.”

“Select did an excellent job. Jim Workman and the staff are outstanding. On-time, professional, and very clean.”

“Select, especially the owner, Jim Workman, has always given me excellent service in the past.”

“Select did a great job with my system. We had a PM done and our tech was fantastic.”

“Did a good job.”

“The technician arrived as scheduled; he was extremely knowledgeable and efficient. This was one of my best experiences with any sort of home services company.”

“My renter said the tech was very professional, nice, and got the job done.”

“I had my gas heating and A/C system replaced. The new equipment recommendation was appropriate. The system has been installed for two years and performed very flawlessly. All problems encountered during installation were resolved quickly resulting in a high quality installation.”

“Good service, knowledgeable, and polite workers.”

“Select Heating and Cooling did an excellent job of installing two zone heating and cooling in our home. We also subscribe to their twice-a-year checkup and they are very prompt and thorough when we schedule that work to be done. We have been completely satisfied with their work.”

“Good service, knowledgeable, and polite workers.”

“The service representative arrived on time. He was courteous and professional. As soon as he heard the noise my dryer was making, he had a pretty good idea that he knew what the problem was. He quoted a price for the repair and presented me with options had the problem turned out to be more than what he suspected. He took the time to listen to and answer all of my questions. I could tell he was very knowledgeable and experienced. The problem, as he suspected, was worn/damaged drum wheels. The repair took about 30mins. In all, I was pleased with service. I would definitely do business with this company again.”

“Select Heating & Cooling came to my rental house, and they were able to address and fix the issue. The coolant in the air conditioning unit needed to be refilled. I'd give them an A.”

“I thought they were pretty good. They did a really nice job when they came in and did the work, and they've been very good as far as keeping checkups going and all of that. They installed a new furnace and a new air conditioning system. I chose Select Heating & Cooling over another company because I went out and got three bids, and I just liked what they were offering. The owner came out and walked me through everything. It was a good experience. I would give them an A rating.”

“They serviced our furnace and air conditioning units. The technician was thorough, he showed up on time, and they called ahead to say he was on his way so that we had a heads-up that he was indeed going to show up. We chose them because we had to have the furnace serviced, and the local person was unable to come out. They referred us to Select Heating & Cooling, and they came out and serviced it. They ultimately replaced the unit and have been servicing it ever since. I would give them an A rating.”

“We're very happy right now—no problems. We'll be calling them for help if we do have problems. We're satisfied.”

“I have an annual membership with them. They're quick, efficient, and timely. They just moved my air conditioning unit. I would give them an A.”

“Select Heating & Cooling was fantastic—we loved them. The owner was incredibly knowledgeable and sincere. I asked him some hard questions, and I thought he was very thoughtful in his responses. I felt like he was really trying to get me the best. They replaced two of our heating and cooling systems. They're an A.”

“They were responsive and honest. Another company told me I had to replace my heating and air conditioning. My friends had used Select, so I decided to call them for a second opinion. They told me that I needed a couple repairs, and then I would be good to go. I'd give them an A rating. They did an amazing job.”

“Working with Select Heating & Cooling was a good experience. I liked that they were responsive, and they did the job correctly.”

“Select was very fast and quick; they fixed the heating problem right away. I would definitely grade them as an A.”

“The air conditioning was not working, and Select Heating & Cooling Corporation came and fixed it. I would give them an excellent grade.”

“It was all right. The quality of their work was OK. Everything has held up well. I would recommend the company. They're good, and they did excellent work.”

“I'd used the company before. They've done more heating and cooling work, but also several plumbing jobs. They're high quality. They just seemed to be professional about the job, and they got the job done. The technicians were knowledgeable and professional. I heard of them through neighbors, and I would recommend them. All around, I'd rate them as an A-.”

“We had a leak in the air conditioning line, and they came right away and were able to fix it. They handled it very well. The response to the call and their quality of work made our experience with them a positive one. I felt like they were very respectful of their surroundings, and they were able to do the job in a timely manner. I would definitely consider using them again. I found out about their services through a friend, and I think they're an A+ company.”

“Select Heating & Cooling replaced my HVAC unit. The customer service and the quality of work were good—my tenant hasn't complained yet. I would use them again, and I'd recommend them. They get an A+ from me.”

“Select Heating & Cooling put a new air conditioning unit in, and I thought the technicians did a great, nice job. So far, so good—they deserve an A+ grade, and I would recommend them.”

“They did a tune-up on the furnace, and he did a good inspection. The guy was on time and very efficient. I would give them an A+. They did a good job.”

“They put in a humidifier and a dehumidifier. We had a new product that they hadn't seen before, but they took their time and figured it out. The quality of the work was great. We were happy, and we've had no problems. They were on time, and they were really respectful of our stuff and our house. I'd give their service an A, and I would recommend them.”

“They put in a new HVAC system, or at least replaced the air conditioning compressor and coil, and it's worked pretty well. There are actually two systems, one on each floor. We've had a lot of hot days, so we've definitely had a chance to test them. I thought the technicians did a very good job. They started at 7:30 in the morning and were there until 6:30 at night. At one point, he had two or three guys helping him because one guy had to bring another unit, and they had to physically move it. The cleanup was very good, and he called me a day later to follow up and make sure everything was OK. A friend of mine used them last summer to put an air conditioning system in her home, and she recommended them. I would use them again, and I'd definitely give them an A.”

“Select Heating & Cooling installed this small unit of tubing. I went with them because they responded right away, and the workers did a good job. They came on time and did it correctly. It's held up fine, so I'm very happy. I would use them again. They did A-level work.”

“It was freezing because I was having trouble with the outdoor heat. I told them I really needed them to come, and they came. They had to come out a few times because the thing kept screwing up, but they decided to put a new coil in. Overall, I'm happy. I have no complaints; everything was good, and I'd use them again. The technicians were good, the customer service was good, and it was finished within the time frame they'd told me. I'd rate the company as an A.”

“They did an emergency air conditioning repair. They were able to get there when nobody else was able to, and they fixed it quickly the first time and did not leave a mess. They were on time and proficient. I was happy. They're a very good company, and they did a very good job. They went with me to the customer's house, and we got positive feedback from the customer. We were referred to them, and we've used them for the past two years. I would give them an A.”

“Select Heating & Cooling replaced an A/C unit. I heard of them through word of mouth. I was fine with the work; it was good. I'd rate their customer service as fine. All around, they're an A.”

“Select did cooling, and everything was fine. I had a good experience with the company; they were on time and on budget.”

“They just came to do a checkup on the heating and cooling system—it's in the contract. Everything was good; I don't have any complaints. Select Heating & Cooling gets an A.”

“I'd just moved into my house, and my A/C wasn't blowing cold air. They just needed to add more Freon, so it wasn't a big deal. Overall, the tech seemed really professional. He was clean and well spoken, and he seemed like he knew what he was doing. They deserve an A grade.”

“I'd say the experience with Select Heating & Cooling Corporation was good. I would give them an A rating.”

“He checked all the components of the HVAC system so it would be good for the winter, and he gave me a report. The guy was fairly clear in his explanations, and I liked the thorough job he did. He was pretty efficient and got it done quickly, which was all I was looking for. We had just moved into the house, and the previous owners had apparently used them. It was fairly easy to schedule an appointment, and they showed up on time. They let me know when the driver was going to be in the area so that I could come home from work to meet them. It was a fairly painless process. I'd rate them as an A company, and I'd recommend them.”

“Select Heating & Cooling was on time and within price, and it all seemed to work OK. They were on schedule. The quality was fine, and there wasn't any problem with customer service. There was one issue, but they fixed it. I would recommend them. They get an A grade from me.”

“We had an old house, and Select Heating & Cooling did some work on getting the system up to par. They cleaned, they upgraded, and they replaced old pipes. The quality of work was very high—it has held up very well. The technicians did excellent work and were very responsive and courteous. It was very good; we didn't have any problems. I would use them again—A+.”

“The gentleman from Select Heating & Cooling was amazing. He was just very sincere. He genuinely took his time and answered my questions. The guy was there to do a good job, and he wanted to make sure we were happy. They definitely are an A+.”

“Select replaced an entire air conditioning system for me. It was an indoor and outdoor unit. I've had service contracts with them for two homes for almost a year, and everything's been great. I always recommend them—they do A+ work.”

“They did a wonderful job. They removed the old unit and put in a new one, so they replaced the whole A/C system. It was excellent. They're quick. As soon as I called them, I set up the appointment with them, and they were on time. The tenants in the house are very happy with the system and the way it's working—it's cool and nice, so no complaints. I would give them an A+.”

“Select Heating & Cooling did a great job. They repaired a water heater and a main line. They worked hard to identify the problem and stayed after to fix it until it was done. The workers were great, and the cleanup was perfect. They would definitely be an A+.”

“Select Heating & Cooling is a very awesome contractor. They were very good. I liked everything that they did, their management, and that they were knowledgeable technically. I had an outside sensor pressure unit put in, and a condenser coil replaced in the attic for the air conditioning. Everything was good—A+.”

“The very last thing Select did was supply and install a new kitchen sink and faucet, and then transfer the disposal to it. I felt like their level of service and follow-up was really top-notch and professional. They responded in a timely fashion and cleaned up well after their service, too. They definitely seemed to be tuned into that level of service. I would give them an A+.”

“Select replaced the coils and the outside units for the A/C, and I was very happy with their service. It was excellent. I would rate them as A+.”

“I thought the work that Select did for me was great. They came in, and I think they replaced a coil and some other electronics in our air conditioner. They got it up and running again, and they also serviced our heat. The quality of the work was tremendous—it was great. I think they'd be an A.”

“Select Heating & Cooling did my winter checkup. They came to look at my machine because it was making a lot of noise. They serviced it, and it was fine. The quality of the work is good. I started a contract with them. They're an A—excellent.”

“Select Heating & Cooling did some heating and air services for me over the last year. We had a problem last year, and Jim came out and solved it. This past August, I made a decision to put in the new heating and air conditioning. They came out, and it went in. Everything's fine. I'd recommend them, and I would give them an excellent grade.”

“Select fixed our air conditioning, and they did a great job. We were having some temperature problems in our upper level, and it's held up great. They mostly put in Freon and worked on our thermostat, but we would definitely use them again. They were awesome. They didn't have a part one day, and they sent someone out first thing the next morning. It was even a Saturday or something, so they were really good. I would give them an A rating. They were great.”

“Select was fast. They responded well in setting up the appointment, and they cleaned up well after their services. They're the type of company I would use in the future. They came and did a checkup of the unit, and put in a new vent. They did general maintenance for me, and I didn't have any issues with them. I'd give them an A.”

“They replaced an entire heat pump system for a client of mine in a condo. They finished in a timely fashion, and they didn't leave anything substantial behind. The quality has been good—no problems. The installation had a lot of challenges, but it wasn't their fault, and they handled it well. I would use them again. I would give them an A.”

“Select Heating & Cooling solved a last-minute problem with our air conditioning going out, and they bent over backwards to get it done in a very quick manner. They deserve an A+.”

“Select Heating & Cooling did some heating and air services for me over the last year. It was a great experience. They came out on a Friday, diagnosed my air conditioner, and got it back up and running. They thought it would last two weeks, but by Saturday it had died again. Then, they came on Saturday afternoon in the August heat and replaced it. I would say they were an A+.”

“I'm in the middle of a remodel project, so the work is not quite done yet—not for any reason of theirs. It just takes time with a big project. The quality of Select's work is great. Their technician is very knowledgeable, and I would use them again. They finished the job in a timely manner—A+.”

“The technician from Select was very personable and didn't try to talk over my head—I really appreciated that. He was thorough and quick. In our condo association, you have to have a furnace inspection every other year, so I like to go back to Select. They're good guys. I like them—A+.”

“They installed the air conditioning and heating. They gave me an estimate, and they stuck to the estimate. They were very responsive—everything was on time, and when we had a question, they corresponded great. It was a very good experience. They're definitely an A+.”

“Select Heating & Cooling fixed our A/C. The technician was timely. The owner himself came out, and he did a great job. It was A+ work.”

“The work Select Heating & Cooling did for me was very good. They serviced and did everything for our air conditioner, and then they have a contract to do work for the heating and the air conditioner. I think they've done it for both, so they're very good. They're thorough, and they don't try to upsell you. They came and looked at everything, and they explained their contract to us. In fact, I have to send it back for next year. They were very, very good. I'd say they were A+.”

“Select replaced my air conditioning unit, and they were very professional and very quick. The only problem I had was that the unit they had to order was something that was on back order from the vendor that they're buying from, but other than that, everything was great. They were very professional. I left them alone in my house to do the job, and everything was fine. I would give them an A+.”

“I'm a contractor, and I actually use them often for HVAC services for my clients. They were on time and on schedule. They're an A+.”

“Select Heating & Cooling replaced our HVAC system, and I was very happy with their service. The technician was very helpful. They ran into a sea of problems with installation because we have an older house, and he provided a workaround for his charge because it was something that he couldn't have anticipated when he first gave us the estimate. So, in my mind, they went well above and beyond what they were hired to do. We did have them out for a follow-up because something went out on the A/C. There was a defective part that they replaced very quickly, and they came to see it on a weekend. So, I would say they were prompt and went above and beyond, and in an unanticipated circumstance, they were professional and courteous. I would give them an A+.”

“Select put a new air conditioning unit in. They stayed on budget, and the work was on time. The installation and the cleanup were both done without any issues, and the time frame and the cleanup were good. I would give them an A+.”

“I had a kitchen renovation, so they worked on the ductwork. I liked the friendliness of the workers and the quality of the work. They respected my property, and they didn't take advantage of my time. Overall, it was a good experience. The time frame the work was finished in was fine—no complaints. Everything was fine. I'd say they're an A+.”

“Select came out a couple of times. First of all, they changed my thermostat, and then one time, they did some stuff in the unit. I don't honestly know what it was, but there was something in there that needed to be refilled or something like that. After that, it was really good. One time, it made noise, and they changed another part, so they did a great job. I actually recommended them to my brother and my family because they did a great job. They've been on time, and they did a good service for me. I was happy with them. I would give them an A+.”

“They worked on my air conditioner, and they were very, very nice. They were very polite and very thorough—a very nice company. I'd give them an A+.”

“Select Heating & Cooling installed a new air conditioning unit for me. They were timely, comprehensive, and friendly. I'd give them an A+.”

“Select Heating & Cooling came out twice because I had two issues. I think it was a flame igniter first, and they fixed that. Then, the A/C unit wasn't turning on, but it was a stupid thing we did that caused that to happen. They came recommended by a lady in my neighborhood who, I believe, knows the owner of the company. I feel like I received good quality work. I was briefly on the phone with them, and I thought the customer service was sufficient. I would like to give them an A+.”

“They came in and did an inspection. This was an annual inspection for the A/C, and it was my first time using them. I was satisfied with their work to the degree that I would most definitely call them again if the need arose. The technicians arrived on time and cleaned up as I desired. Everything was explained as I would hope. I would give them an A+. I was very, very satisfied and have already recommended them to another couple.”

“Select Heating & Cooling did a heat pump and furnace for me. They were courteous to me, and everything worked out OK. I'll absolutely give them an A+.”

“Select Heating & Cooling had to replace the A/C and air handler for me. The quality of work is good so far. They were very efficient—they came out and did what they were supposed to do in a timely manner, and they were very knowledgeable and very professional. I would give them an A+.”