“Weltman has always performed excellent work for us. I consider them a trusted vendor and would recommend them to others.”
“It is my first experience with this vendor and I can say that I would recommend the company for air conditioning services”
“I have worked with Weltman Home Services since the '70s, and I have always gotten great service.”
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“YES, I agree this rating stands strong.”
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“Weltman has always performed excellent work for us. I consider them a trusted vendor and would recommend them to others.”
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“They were coming back to replace a hot water heater that they installed that was still under warranty. They don't stand by their products or the warranty work would have been free. Instead, the water heater warranty let me get a replacement (about $500 savings) but I had to pay Weltman to install it again (cost of about $2000). They could easily just keep putting faulty products in and come back to get further service fees. If you won't stand by the products you use, then maybe you shouldn't be installing them. Will not call them back again. Had their "service" plan, too. That was a joke. I spent hundreds of dollars a year for them to come out and look at my systems---only to recommend routine maintenance that was an additional fee. For what they charge, it should include some routine things like flushing the hot water heater, cleaning the coils on outside AC condenser, etc.”
“Weltman came in for winter service on our boiler. They correctly assessed an issue with a radiator and fixed it. They also used scare tactics and a hard sell to replace some pipe, that they said was a safety issue. In replacing the pipe they left a huge mess in our family room, ruined a rug and when I called they asked me to come up with what I thought compensation should be and offered to pay for cleaners - but not replace rug which couldn't be cleaned. They took weeks to finish the job and misquoted us or claimed the quote they gave didn't cover everything. Terrible experience for an already overpriced company. I used them for years but this is not the same company I used to use, something changed there. I will say, I think the work was done correctly but we spent thousands more than we should have.”
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“The service person was technically very good and recommended potential future modifications to my system.”
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“Weltman services is always professional, and the technicians always explain what is the issue. I don’t feel pressured to do anything I’d rather save until later. My a/c system needed an electrician, so that was arranged right away.”
“The Weltman technicians are professional & polite.”
“Excessive interest on money than actual work.”
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“Very professional, great communication, no overselling, did what they said and in a timely manner.”
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“The costs are disgustingly high. The cost of the parts was absurd and extortion.”
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“Easily scheduled an appointment. Needed faucet install, electrical line install for sump pump & furnace steam boiler clean & inspection. Work performed very thorough & competently.”
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“It is my first experience with this vendor and I can say that I would recommend the company for air conditioning services”
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“I became concerned when they told me my whole AC unit needed to be replaced a year or two ago, but then a friend sent his repairman who fixed it for only $75.”
“They're horrible, and overpriced along with having horrid customer service.”
“I have worked with Weltman Home Services since the '70s, and I have always gotten great service.”
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“I did a monthly service with them. I didn't have anything come out of that. I spent money for a year and didn't really get any service. I just canceled it. We had a problem with a broiler and they couldn't come out. They didn't have enough staff. I get that it was during the pandemic but it was a lot of money to spend month to month and then not be able to come out. The staff was always very nice.”
“The techs are good and can usually address any problem right away”
“I have not had a service call recently”
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“I have to be honest. Not all of our friends could afford your prices.”
“Weltman Home Services come on time. They call me to let me know they are coming and they keep me up to date with what is going on.”
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“The job by Weltman Home Services was a little pricey.”
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“We have had to replace the outside unit 3 times. The first time it kept dripping and your service technician asked me if I cook greasy food. Totally out of line, I do not cook greasy food it was insulting. Another year during the annual inspection the tech disappeared and came up from my basement with 7000.00 worth of work he said I need done. Never did inspection, so I told him to leave. After the second unit died and for the third unit I upgraded to an additional ductless unit and put in the units that also have heat for the fall and spring. When I had this final unit put in I was told by the technician that the indoor ductless units that were in the wall, the dripping units, were put in incorrectly, angles wrong, and that’s why they were dripping. I do like that Weltman responds quickly and the last technician you had here this year and last year was outstanding. I believed his name is Dan Moran. I’ve had so many problems with these units. I have learned a lot since we’ve had so many problems with these units and one thing that your sales people need to learn is to tell people that the closer the ductless unit is to the outside unit the colder and more efficient your A/C . Also, the sales people need to tell prospective customers that anymore than three units to an outside you will not get peak efficiency. If somebody knows these facts they can make an educated decision on what to do for their home. Such as, where to place the units, how many units should be attached to the outside unit and how many ductless units they want in the home to get optimum efficiency in their home. What I have learned is that the unit in my back room should’ve been on the other wall so it would’ve been closer to the outside unit That room faces south and you know that gets very hot. These comments are about my total experience with Weltman it is not based n the last service technician”
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“Personally, I like Weltman but many people that I know would choose a company with more affordable prices. I'm aware that Weltman offers a larger and more complete package and that everything costs more these days. So, this critique applies to the last 15 years that I've dealt with the company and not the most recent visit (which probably generated the email for this survey).”
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