Service Professionals
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Service Professionals has received 4.5 out of 5 stars based on 94 customer surveys conducted through Our Research Partners.
5
76
4
4
3
6
2
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1
4
2nd year as a Best Pick Call
"When it comes to plumbing, heating, electrical, or air conditioning repair or installation for your home in New Jersey, you can rely on Service Professionals for the finest service."

Rich Bogda | Owner
Company Information
Services Offered
Service Professionals offers air conditioning and heating system installation, repair, and maintenance; thermostat upgrades; indoor air quality solutions; oil-to-gas conversions; and free estimates on major jobs and projects. The company also provides plumbing, electrical, and 24/7 service.
Warranty
Service Professionals offers the THUMBS UP GUY Guarantee. Additionally, the company offers a 100 percent customer satisfaction guarantee on installations for one year.
Company History
Service Professionals was established in 1994 and is owned by Rich Bogda.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Avenel, Basking Ridge, Bedminster, Belle Mead, Berkeley Heights, Bernardsville, Bound Brook, Bridgewater, Carteret, Clark, Colonia, Cranbury, Cranford, Dayton, Dunellen, East Brunswick, Edison, Elizabeth, Fanwood, Far Hills, Flagtown, Fords, Franklin Park, Garwood, Gladstone, Helmetta, Highland Park, Hillsborough, Hillside, Iselin, Keasbey, Kendall Park, Kenilworth, Kingston, Linden, Lyons, Manville, Martinsville, Matawan, Metuchen, Middlesex, Milltown, Monmouth Junction, Monroe Township, Mountainside, Neshanic Station, New Brunswick, New Providence, North Brunswick, Old Bridge, Parlin, Peapack, Perth Amboy, Piscataway, Plainfield, Plainsboro, Port Reading, Rahway, Raritan, Rocky Hill, Roselle, Roselle Park, Sayreville, Scotch Plains, Sewaren, Skillman, Somerset, Somerville, South Amboy, South Bound Brook, South Plainfield, South River, Spotswood, Springfield, Summit, Union, Vauxhall, Warren, Watchung, Westfield, Woodbridge, Zarephath, Belleville, Bloomfield, Bloomingdale, Boonton, Brookside, Budd Lake, Butler, Caldwell, Cedar Grove, Cedar Knolls, Chatham, Chester, Clifton, Convent Station, Denville, Dover, East Hanover, Essex Fells, Fairfield, Flanders, Florham Park, Gillette, Glen Ridge, Green Village, Haledon, Haskell, Hawthorne, Hibernia, Kenvil, Lake Hiawatha, Lake Hopatcong, Landing, Ledgewood, Lincoln Park, Little Falls, Livingston, Long Valley, Madison, Maplewood, Mendham, Millburn, Millington, Mine Hill, Montclair, Montville, Morris Plains, Morristown, Mount Arlington, Mount Freedom, Mount Tabor, Mountain Lakes, Netcong, New Vernon, Newfoundland, Nutley, Oak Ridge, Parsippany, Passaic, Pequannock, Picatinny Arsenal, Pine Brook, Pompton Lakes, Pompton Plains, Randolph, Ringwood, Riverdale, Rockaway, Roseland, Schooleys Mountain, Short Hills, South Orange, Stirling, Succasunna, Totowa, Towaco, Verona, Wanaque, Wayne, West Milford, West Orange, Wharton, Whippany
Address
923 Rahway Avenue
Union, NJ 07083
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 2:00 pm
Sun
Closed
Licenses
19HC00149800

Compiled Score:

Service Professionals has received 4.5 out of 5 stars based on 94 customer surveys conducted through Our Research Partners.
5
76
4
4
3
6
2
4
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/20/2022

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08/20/2022

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08/20/2022

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07/28/2022

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07/25/2022

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07/24/2022

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07/24/2022

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07/24/2022

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07/24/2022

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07/20/2022

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07/19/2022

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Review by
07/19/2022

“Always prompt, efficient and top notch expertise in all areas.”

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07/19/2022

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07/19/2022

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07/19/2022

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07/19/2022

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Review by
07/19/2022

“We were without heat for a week in winter. This started with a poorly done inspection a month earlier. A bad report sent back that meant a follow-up wasn't scheduled when the heat was shut off, and then the wrong tech being scheduled to fix the problem. The boiler required a cleaning and they sent a tech (after waiting through the weekend) who wasn't equipped to do the cleaning. I repeatedly asked for a supervisor to come to site or to at least call me and that never happened.”

Review by
07/19/2022

“The technician arrived hours after I expected him, never giving an accurate idea of when he would get there. He was rude and condescending, and the services were hideously overpriced. We were charged over $1,300 for a visit that lasted about 90 minutes, to replace parts that cost less than $100. It was disgusting, and we felt completely taken advantage of because the issue had to be taken care of immediately and we had no other choice.”

Review by
07/08/2022

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Review by
07/07/2022

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Review by
06/27/2022

“Service man called to say he would be late. Wonderful! He was capable, open, cooperative. Very good”

Review by
06/27/2022

“We were very satisfied with work.”

Review by
06/27/2022

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Review by
06/27/2022

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Review by
06/27/2022

“While the actual work performed (pre-season service) was of good quality, the high pressure sales tactic of needing additional an UV light system and annual maintenance contracts was a huge turnoff. Additionally they replaced my existing UV light bulb and charged $365 to do so. I later checked to see how much the bulb costs online, and found it readily available for under $100. So they charged me over $250 for labor that took less than 10 minutes.”

Review by
06/23/2022

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Review by
06/23/2022

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Review by
06/22/2022

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Review by
06/22/2022

“Great experience. Every job we’ve ever had has been done promptly and without any additional problems or setbacks.”

Review by
06/22/2022

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Review by
06/22/2022

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Review by
09/23/2021

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Review by
09/16/2021

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Review by
07/30/2021

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07/30/2021

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07/30/2021

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Review by
07/30/2021

“They came late to the job. When they arrived, they went through the parts to see what was needed, and they did not have the parts with them. They took the part out that they needed and said they would have to come back another time. Instead of leaving the part on or near the unit, they took the part with them, so I was in no way able to get a second opinion because the part and the part number was missing. I called them and they couldn't come back. This was for an apartment building with tenants and young children that were out of heat for 2 days. After a bunch of phone calls, and getting managers on the phone, they did not keep their appointments. When they finally gave me a quote, they said it would be over $500 to fix the issue. I got another quote and all that needed to be replaced was a $5 part. So Service Professionals up priced me and there was no way for my service to be up charged that much.”

Review by
07/09/2021

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Review by
07/01/2021

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Review by
05/26/2021

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Review by
05/26/2021

“Fantastic ! Best Plumbing & HVAC Company !”

Review by
05/18/2021

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05/18/2021

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05/17/2021

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05/17/2021

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05/17/2021

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05/17/2021

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Review by
05/17/2021

“I thought the guy who came was professional and did a good job.”

Review by
05/17/2021

“They did a great job, but I found out when compared to other vendors in the market the price was much higher that I expected.”

Review by
05/17/2021

“Their response time is great, but the service contract doesn't give you enough. They come and they check the system; next thing you know, half of the system is leaking. The price is out of control. I'm paying for a service contract. They said it should be discounted. I don't think it should be discounted. They're marking up parts and labor. It's steep. As to response time for my situation, they're there right away, as soon as I'm there. I don't agree with their pricing. They charged us monthly. At most, they give you a flat rate of $150. They mark up the parts and overcharge for the service. I think they mark up the parts and charge up the service. I'm paying for a service contract that's monthly.”

Review by
05/17/2021

“I had good technicians, and I have had bad technicians.”

Review by
05/17/2021

“I felt confident, and I am likely to recommend.”

Review by
05/17/2021

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Review by
05/17/2021

“It's not good, i don't know where to start, the guy came in he gave an estimate and it was outrages.”

Review by
05/15/2021

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Review by
05/15/2021

“They had to come out twice to fix an issue which could have been resolved after the first visit. Instead I was charged the service fee for the initial visit then the actual cost of the repair when they had to come a second time to permanently fix the issue.”

Review by
05/12/2021

“Overall, I like what they are doing with the air conditioning unit.”

Review by
05/11/2021

“They did a wonderful job.”

Review by
05/11/2021

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Review by
05/11/2021

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Review by
05/10/2021

“always reliable, been with them for years now! I'd definately recommend them”

Review by
05/08/2021

“Matt M came to check on two sump pumps and had to replace one. He was quick, polite and efficient. The pump is working perfectly .”

Review by
05/08/2021

“When I sold my home I recommended the new owner continue using Service Professionals.”

Review by
05/08/2021

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05/08/2021

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Review by
05/06/2021

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05/06/2021

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05/06/2021

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05/06/2021

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Review by
05/06/2021

“I've had very good luck with them. They're always able to come within a day or two. They have very quick service.”

Review by
05/06/2021

“The service was very courteous, professional, and effective.”

Review by
05/06/2021

“They exceeded all of my expectations!”

Review by
05/06/2021

“We have had a lot of work done over the years with the company, and we are always satisfied with the completed work they have done for us.”

Review by
05/06/2021

“They are very reliable and make appointments quickly.”

Review by
05/06/2021

“I always recommend Service Professionals to friends and family”

Review by
05/05/2021

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Review by
05/05/2021

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Review by
05/05/2021

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Review by
05/05/2021

“Whenever I need them, they are very reliable.”

Review by
05/05/2021

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05/05/2021

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05/05/2021

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05/05/2021

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05/05/2021

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Review by
05/05/2021

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Review by
05/05/2021

“It's great customer service.”

Review by
05/05/2021

“They were professional.”

Review by
05/04/2021

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Review by
05/04/2021

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Review by
05/04/2021

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Review by
05/03/2021

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Review by
05/03/2021

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Review by
05/03/2021

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Review by
05/03/2021

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