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FEATURED REVIEWS
“Mike was very knowledgeable and friendly. He is a great representative of your organization.”
“I was most impressed with them being able to get that unit through the small passageway. It's a big unit. I didn't think it was going to happen, but they made it happen.”
“Scott is amazing. He's literally amazing. I think he's one of the part-owners. I recommend everybody at Service Professionals. They were all really amazing. I've used them for over fifteen years. Unless they mess up really, really badly, I don't see myself going with anybody else. I really love them.”
“Besides the thermostat - they were great. They're always great. The generator, the electrical, the plumbing, and the AC heating were all great. It was just one small little problem that we couldn't quite figure out for a little bit.”
“The installation of the air conditioning system was done very quickly. Of course, it was the air conditioning system when in the middle of the August heatwave, so I needed another one. They didn't do the first one, but they gave me an AC for my bedroom so that I would not sweat at night. They were great about getting it installed quickly and as far as I know properly. That exceeded my expectations. They went above and beyond with that one. Also, with the HVAC system even though people kept coming out, it wasn't that they didn't know what they were doing. They were trying to get it set up properly. That redirected the flow of the water, so the bedroom would get hot water first. The work on the heating system to get it tuned to the way I needed to be done was well done. I didn't mind them coming out because at least everything was fine at that point. It was just the whistling noise that took a while to get done.”
No review comments provided
“They met expectations.”
“George.”
“They're just a good company overall.”
“They met and exceeded all of my expectations”
“They came late to the job. When they arrived, they went through the parts to see what was needed, and they did not have the parts with them. They took the part out that they needed and said they would have to come back another time. Instead of leaving the part on or near the unit, they took the part with them, so I was in no way able to get a second opinion because the part and the part number was missing. I called them and they couldn't come back. This was for an apartment building with tenants and young children that were out of heat for 2 days. After a bunch of phone calls, and getting managers on the phone, they did not keep their appointments. When they finally gave me a quote, they said it would be over $500 to fix the issue. I got another quote and all that needed to be replaced was a $5 part. So Service Professionals up priced me and there was no way for my service to be up charged that much.”
“Paul”
“Mike was very knowledgeable and friendly. He is a great representative of your organization.”
No review comments provided
“Fantastic ! Best Plumbing & HVAC Company !”
“I was most impressed with them being able to get that unit through the small passageway. It's a big unit. I didn't think it was going to happen, but they made it happen.”
“Scott is amazing. He's literally amazing. I think he's one of the part-owners. I recommend everybody at Service Professionals. They were all really amazing. I've used them for over fifteen years. Unless they mess up really, really badly, I don't see myself going with anybody else. I really love them.”
“They exceeded my expectations.”
“They met my expectations.”
“They're very fast to react.”
“Besides the thermostat - they were great. They're always great. The generator, the electrical, the plumbing, and the AC heating were all great. It was just one small little problem that we couldn't quite figure out for a little bit.”
“I thought the guy who came was professional and did a good job.”
“No one I want to recognize.”
“I had good technicians, and I have had bad technicians.”
“I felt confident, and I am likely to recommend.”
“Their response in our heating emergencies was very good.”
“They were professional, but it was not a good value of money.”
“It's not good, i don't know where to start, the guy came in he gave an estimate and it was outrages.”
No review comments provided
“They had to come out twice to fix an issue which could have been resolved after the first visit. Instead I was charged the service fee for the initial visit then the actual cost of the repair when they had to come a second time to permanently fix the issue.”
“Overall, I like what they are doing with the air conditioning unit.”
“They did a wonderful job.”
“The technician explained things to me. It was for an air purifying system which a lot of places don't fix the type of system I have because it's so old.”
“The installation of the air conditioning system was done very quickly. Of course, it was the air conditioning system when in the middle of the August heatwave, so I needed another one. They didn't do the first one, but they gave me an AC for my bedroom so that I would not sweat at night. They were great about getting it installed quickly and as far as I know properly. That exceeded my expectations. They went above and beyond with that one. Also, with the HVAC system even though people kept coming out, it wasn't that they didn't know what they were doing. They were trying to get it set up properly. That redirected the flow of the water, so the bedroom would get hot water first. The work on the heating system to get it tuned to the way I needed to be done was well done. I didn't mind them coming out because at least everything was fine at that point. It was just the whistling noise that took a while to get done.”
“again, the a/c guys are fabulous”
“George Andrejcik”
“When I sold my home I recommended the new owner continue using Service Professionals.”
“Matt M came to check on two sump pumps and had to replace one. He was quick, polite and efficient. The pump is working perfectly .”
“Bill”
“I always recommend Service Professionals to friends and family”
No review comments provided
“I don't have any names, but I've had very competent and excellent service. They're very polite and forthcoming with information.”
“The service was very courteous, professional, and effective.”
“I would like to recognize everyone at Service Professionals they all always to a great job and that's why we have kept using them over the years.”
“I would like to recognize, Craig, the manager.”
“Matthew Fuller, Kevin Schroder, John Aquino, and Mike Slynn had exceptional service.”
“I would like to recognize the plumber that came out.”
“They are very reliable and make appointments quickly.”
“They exceeded all of my expectations!”
“The technician was well qualified.”
No review comments provided
“The plumber that came was very knowledgeable and very pleasant.”
“I am most satisfied with their customer service. They are very nice, polite, and professional.”
“Whenever I need them, they are very reliable.”
“I cannot remember names.”
“Conner Bogda had exceptional service.”
“The technician was good.”
“I would say that the quality of the solution has exceeded my expectations.”
“It's great customer service.”
“They were professional.”
“I would like to recognize the sales guy.”
“Victor came to my house and performed an AC tune-up. Very professional and knowledgeable for a young guy.”
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