Winstar Home Services
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 371 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Winstar Home Services has received 5 out of 5 stars (A-rating) based on 371 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Our promise to you: we will do everything we can to over-deliver on each and every job. We will do it with a smile because we have an attitude of gratitude and are thankful for every opportunity we have to serve our clients."

Talbot Watkins III | President
Company Information
Services Offered
Winstar Home Services provides residential HVAC installations, repairs, and maintenance with air quality service; residential electrical services such as installations, repairs, and maintenance; residential plumbing installations, repairs, and maintenance; and bathroom remodeling services.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Started by Talbot in 1995 as a one-man operation, the company has expanded to over 60 employees and 30 trucks. After rebranding in 2015, Winstar began offering full residential services.
Employee Information
According to the company, employees are thoroughly trained, background checked, and drug tested annually. Before each appointment, homeowners receive a confirmation email containing a photograph of the service provider.
Licenses
MD HVAC 01-2278
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were able to fix the air conditioner unit. It was just a burned out fuse or something. He was able to tell me that straightaway, and then he was able to fix it. I'd give them an A. They were really good and friendly. They seemed to be pretty sharp, like they knew what they were doing, overall superseding my expectations.”

“Winstar had great customer service. They did maintenance work on an exhaust fan. I would give them an A.”

“I've had quite a few of their engineers, contractors, technicians come out—about six times, and each one has been very knowledgeable and very pleasant. They did good work, did it fast, explained what they were doing, and gave advice on how to maintain my equipment. They did plumbing, HVAC, electrical—all of the above. I would grade them an A+.”

“I had a good experience. It was A/C work. I would give them an A+. Their cleanliness, punctuality, and customer service were good. I would recommend them.”

“It was a positive experience all the way around. They did air conditioning and heating work. They get an A+ grade.”

“They did a very thorough job; explained what was going on, everything was done in the timeframe promised, and everything went as expected; no surprises. They did a full replacement. I would give them an A+. I would recommend them, and I have.”

“When you get your furnace fixed quickly, you tend to like the people a lot. I would say that they did a good job, and they were prompt. They replaced my HVAC unit. I would grade them an A+. I would recommend Winstar.”

“Winstar just completed what I needed done, and that was good. They worked on an air conditioning unit. I'd give them an A+.”

“I liked the professionalism. They were really good about making sure that they cleaned up after themselves, and they did a pretty good job. They were working on the A/C/heater. I'd give Winstar an A grade.”

“I liked their professionalism. They worked on an air conditioning and heating unit for me. I would give them an A.”

“I think my experience was good with them. They worked on a furnace. They got back to me right away. I would give them an A.”

“The service was neat. They got out fast and got the job done. They did maintenance on the air conditioning and heating. They get an A.”

“Their service and the customer service was very nice. They did air conditioning work for me. I'd give them an A.”

“They fixed my heater. I like the fact that they were prompt. I like the fact that the gentleman was very knowledgeable and very friendly. He wasn't messy, didn't leave a mess. It was just a good experience. I would definitely give them an A. I refer Winstar all of the time.”

“They just did a fall furnace. It wasn't heating warm, so they added some Freon. They showed up when they said they would, and the guy was friendly. I would grade them an A.”

“They resolved my issue. They did heating and air conditioning. Overall, I would give them an A.”

“They were very helpful. They just do preventative maintenance on a routine basis. Overall, I would give them an A.”

“Winstar came out to check on an air conditioning issue, I think. It was fine. It went fine. They were very clear about what the issue was and what our options were. That's what I liked about it. I had no complaints, and I'd recommend them.”

“They were fast. They did not try to price gouge me, and they did what they said they would do. It was air conditioning, I would grade Winstar an A+.”

“They did my furnace checkup. The gentleman that did the work was extremely polite. He told me everything that he was doing, and he was very thorough. I'd give them an A+.”

“Everything from the beginning to the end was positive. They did it when they said they'd do it, they did it at the price he said they'd do it at, and they did excellent work. They had to replace an exterior HVAC unit, which wasn't so easy because I had a defective unit that did not come from them. It came from another source, so they took on a tough job that a lot of HVAC people would not attempt to tackle. They'd get an A+. I'm really satisfied with them.”

“They've done very good work. They've done both electrical and heating and air conditioning work for us. They moved a light fixture for us about a year ago, and then they replaced our air conditioning unit. I'd rate them A+ overall.”

“They were on time, and they did their job. They did A/C work for me. They're an A+.”

“It was good, so everything was fine. They did air conditioning work for me, and then I also had some electric service. I didn't have any issues, so I have no complaints, and I would recommend them to friends.”

“We had electrical work, air conditioning work, and furnace work done. We had their contractors in there, and we had plumbing done too. The company did quite well for us.”

“They did a good job.”

“It was a positive experience. A+.”

“It was great.”

“Winstar were fine.”

“I've had Winstar before. They're A+.”

“My experience was positive and A+.”

“We are very happy with Winstar Home Services. They come very quickly, they are very efficient, and they do the work very well. They explain what they are doing and why. I am very pleased with their work, and they are very friendly and very helpful. I've been using them for a long time, and they're definitely an A.”

“Winstar Home Services was on time, they were professional and friendly, and they got the job done. They sent me an email with a picture of the technician who was going to come out and do the job, which I thought was great. I would rate them as a solid A.”

“Winstar Home Services was timely and professional, they got the work done very quickly and efficiently, and they didn't leave a mess. They were great, overall. I would give them an A.”

“They were timely and professional. They did a bunch of little things, and they were just very nice and professional. I would rate them as an A.”

“They came just in time when they said they would be here, and the guy that came seemed to be very knowledgeable.”

“I would give them an A grade.”

“They did work for me, and it was fine. They're an A.”

“Winstar did a good job. They were really neat, and they did good work. They were reliable, and I felt that they communicated well. I would give them an A+. They're a company I'd recommend to friends.”