My Plumber PLUS
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 1823 customer reviews. Learn about Our Research Process.
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1st year as a Best Pick Call
"My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber PLUS provides air conditioning and heating repair, installation, replacement, and maintenance for residential customers. Additional services include plumbing and electrical repairs and installation.
Warranty
The company offers a variety of parts-and-labor warranties as well as a satisfaction guarantee on all work performed. My Plumber PLUS honors manufacturers' warranties.
Company History
My Plumber PLUS was founded in 1982.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Uniformed employees drive marked vehicles and are background checked.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
MD HVAC 01-101445

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 1823 customer reviews. Learn about Our Research Process.
5
1622
4
109
3
23
2
11
1
58
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Review by
09/11/2023

“Hope to never need their service again. Quoted an outrageous price well over $400.00 for a simple toilet part replacement which I declined. He then asked me what would be a fair price and said he would talk to his supervisor to see if they would let him do the less than 15 minute job for less.”

Review by
09/05/2023

No review comments provided

Review by
09/03/2023

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Review by
09/01/2023

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Review by
09/01/2023

“My plumber Plus has been great at resolving any issues that I have had.”

Review by
09/01/2023

“Julio was prompt, efficient, knowledgable, and gave me excellent advice about another, much more commplex problem. (See last question for details.)”

Review by
09/01/2023

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Review by
09/01/2023

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Review by
09/01/2023

“I had both good and not so good experiences with My Plumber. The HVAC installation was excellent. But the air duct cleaning was not so good. They caused some damage to two air vent covers, and did not repair them correctly.”

Review by
09/01/2023

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Review by
08/29/2023

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08/29/2023

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08/29/2023

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Review by
08/29/2023

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Review by
08/25/2023

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Review by
08/23/2023

“The customer service department has been great. I have asked for a hard copy of my contract and I have not received it yet.”

Review by
08/23/2023

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08/22/2023

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08/22/2023

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08/22/2023

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08/22/2023

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Review by
08/22/2023

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Review by
08/22/2023

“I gave them four stars because I thought the repair work was very expensive for the time and materials, but I would give them five stars because they responded promptly and performed top-notch work in the cleanup, which was professional!”

Review by
08/19/2023

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Review by
08/18/2023

“You price was high compared to other plumbers I spoke to.”

Review by
08/17/2023

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Review by
08/17/2023

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Review by
08/17/2023

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Review by
08/17/2023

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Review by
08/16/2023

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Review by
08/16/2023

“Very likely & have done so recently”

Review by
08/16/2023

No review comments provided

Review by
08/16/2023

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Review by
08/16/2023

“Very likely to recommend my plumber to friends and zo-workers as well as Family.”

Review by
08/16/2023

No review comments provided

Review by
08/16/2023

“I was very happy with the quality of customer service and especially the employees. Great communication from all and Elliott went above and beyond to explain the problem and how to fix it. I would recommend My Plumber to everyone needing plumbing services! Regular maintenance and prevention is the key.”

Review by
08/16/2023

“My technician was fast, efficient and very knowledgeable about my issue. He identified it and quickly resolved it.”

Review by
08/16/2023

“My plumber is always responsive and takes my security seriously. Send pictures in advance of technicians for security. Every issue I've had has been fixed promptly and professionally.”

Review by
08/16/2023

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Review by
08/16/2023

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Review by
08/16/2023

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Review by
08/16/2023

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Review by
08/16/2023

“I like that they typically get out to the location exceptionally quickly. However, their prices are very high and seem arbitrary. Communication could also be better. Lot of other companies do work that is just as good, but they have fewer technicians and lower availability; their prices are lower as well.”

Review by
08/16/2023

“Quick and clean service, they were able to get everything installed same day when I had a water emergency. The pricing was a bit high in comparison but we needed thebqork done asap.”

Review by
08/16/2023

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Review by
08/16/2023

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Review by
08/16/2023

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Review by
08/16/2023

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Review by
08/16/2023

“Two technicians, James and Sean, came promptly and were friendly. However, we told them about the leaking toilet and showed them the wet floor area which has a water pipe underneath it. But they still searched other areas for leaking spots. In fact, they missed the leaking pipe of the ac condensation pump (out of order) that was leaking a large amount of water flooding the basement floor; that was the main cause of the leak. We were surprised that they did not find the real cause of the flooding, the out-of-order a/c condensation pump which would have been keeping the condensation water flowing to the sink instead of leaking to the floor and causing the flooding. We called Michael & Son which sent an expert technician who came and right away found the real cause of the leaking and flooding. He replaced the ac condensation pump and reconnected the pipes to lead the water to the sink, thus the leaking and flooding were ceased.”

Review by
08/15/2023

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Review by
08/12/2023

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Review by
08/10/2023

“I had three separate plumbing jobs that needed to be done. I worried the plumber, Kenny, would not be able to complete them all. Two of the jobs were inside my home, the other was repairing an outside pipe. Kenny did not disappoint. All work was completed. . I was pleasantly surprised with all aspects of the service provided.”

Review by
08/10/2023

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Review by
08/10/2023

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Review by
08/10/2023

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Review by
08/10/2023

“This was the fourth appointment to fix the same issue - a leak behind a toilet. I believe it is now fixed.”

Review by
08/09/2023

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Review by
08/09/2023

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Review by
08/09/2023

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Review by
08/09/2023

“Opened a clogged sink.”

Review by
08/09/2023

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Review by
08/09/2023

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08/09/2023

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08/09/2023

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Review by
08/09/2023

“I'm satisfied. I'm happy with the service I got.”

Review by
08/09/2023

“Yes I would recommend Plumber Plus”

Review by
08/09/2023

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08/09/2023

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08/09/2023

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08/09/2023

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Review by
08/09/2023

“The best ever”

Review by
08/09/2023

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Review by
08/09/2023

“I may/may not recommend. It depends on the person and the situation. My Plumber Plus was high as hell!”

Review by
08/09/2023

No review comments provided

Review by
08/08/2023

“They did a very good job of coming out promptly to repair a ceiling fan that had fallen down and was hanging by the wires. The plastic gizmo on the baseplate should've been metal. They got the right part the same day and fixed it. All in all, I was very happy with them.”

Review by
08/08/2023

“Maybe”

Review by
08/07/2023

“Dan Rall did a fantastic job and is a nice guy. He is helpful and I appreciate his work.”

Review by
08/07/2023

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Review by
08/07/2023

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08/07/2023

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08/07/2023

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08/07/2023

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Review by
08/07/2023

“The service technicians were excellent. They did their job and helped out.”

Review by
08/07/2023

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08/07/2023

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08/07/2023

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08/07/2023

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Review by
08/07/2023

“They are too expensive.”

Review by
08/07/2023

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Review by
08/07/2023

“They try to rip you off.”

Review by
08/06/2023

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Review by
08/06/2023

“I really appreciate it young man’s professionalism. He didn’t waste time and took care of the business. All I know it’s still working. Thank you so much.”

Review by
08/05/2023

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08/05/2023

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08/05/2023

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08/05/2023

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08/05/2023

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08/05/2023

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Review by
08/05/2023

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Review by
08/05/2023

“The employees are are knowledgeable and polite;”

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