My Plumber PLUS
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 1823 customer reviews. Learn about Our Research Process.
5
1622
4
109
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58
2nd year as a Best Pick
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"My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber PLUS provides air conditioning and heating repair, installation, replacement, and maintenance for residential customers. Additional services include plumbing and electrical repairs and installation.
Warranty
The company offers a variety of parts-and-labor warranties as well as a satisfaction guarantee on all work performed. My Plumber PLUS honors manufacturers' warranties.
Company History
My Plumber PLUS was founded in 1982.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Uniformed employees drive marked vehicles and are background checked.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
MD HVAC 01-101445

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 1823 customer reviews. Learn about Our Research Process.
5
1622
4
109
3
23
2
11
1
58
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Review by
07/25/2024

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Review by
07/25/2024

“The serviceman was very knowledgeable, helpful and friendly.”

Review by
07/25/2024

“The technician was knowledgeable and had great customer service skills.”

Review by
07/25/2024

“Solved every problem I had.”

Review by
07/25/2024

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07/25/2024

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07/25/2024

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07/25/2024

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07/25/2024

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07/24/2024

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07/24/2024

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07/24/2024

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Review by
07/24/2024

“The job was completed in a timely & satisfactory manner. I only regret I didn’t inquire about senior citizen rate. The price was rather expensive however, I needed the water to stop leaking from the pipe and I didn’t compare the job with another company. Other than the price I was very satisfied with the work and the plumber (Mike).”

Review by
07/24/2024

“The technician was pleasant. He gave a thorough evaluation and great follow-up tips.”

Review by
07/24/2024

“I am very satisfied with the service. The personnel was very professional and tried to help out with the issues in my house.”

Review by
07/24/2024

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07/24/2024

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07/24/2024

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07/24/2024

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07/24/2024

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Review by
07/23/2024

“They promptly set up the appointment and I didn't have to wait. They came the same day, which was very nice.”

Review by
07/23/2024

“I have been a My Plumber Plus customer for about a year. I have appreciated the technicians that come by and inspect my plumbing, electrical, AC and Heater Systems. Most AC companies, will come by and check the AC/Heater System twice a year and leave. With My plumber you get 4 systems checks of Electric, AC/Heating, and Plumbing for 25.00 a month..”

Review by
07/23/2024

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Review by
07/23/2024

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07/23/2024

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Review by
07/23/2024

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07/23/2024

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07/23/2024

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07/23/2024

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07/23/2024

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07/23/2024

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Review by
07/23/2024

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Review by
07/23/2024

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Review by
07/23/2024

“The first HVAC tech Mr. Mo incorrectly diagnosed the problem. The techs who came on 7/19 incorrectly installed a piece of equipment and used improper putty to secure the equipment (Navas and Vo). The tech who assessed the situation on 7/22 (McLeod)recognized a profound error on the part of the techs who were sent on 7/19.”

Review by
07/23/2024

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Review by
07/23/2024

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Review by
07/23/2024

“I was misled on the repair options available. The plumber withheld other options which would have been more suitable. Then they lied in the report which they asked me to review and sign. I refused to sign it and asked them to modify the wording to reflect thr truth. They modified it, took my signature, then changed the report after leaving. The plumber I had was of very low integrity and this reflects directly in My Plumber Plus. I will never use this company again.”

Review by
07/23/2024

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Review by
07/23/2024

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Review by
07/23/2024

“The price was extremely high! Only need a little tape/glue around the tap, the plumber was to charge me $500.00 for a 2 minute job.”

Review by
07/23/2024

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Review by
07/23/2024

“Issue I called about was not fixed and I have wasted a large amount of money.”

Review by
07/22/2024

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Review by
07/22/2024

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Review by
07/22/2024

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Review by
07/22/2024

“I am very happy with the service. I have been with My Plumber Plus for the past four years. I am very satisfied with every technician and service I have received from My Plumber Plus.”

Review by
07/22/2024

“They were wonderful from start to finish and very responsive to my initial call. The scheduling was easy, and they were very dependable.”

Review by
07/22/2024

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Review by
07/22/2024

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Review by
07/22/2024

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Review by
07/22/2024

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07/22/2024

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07/22/2024

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Review by
07/22/2024

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Review by
07/22/2024

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Review by
07/21/2024

“I have been waiting three weeks to hear back from the director of the sewer division. Everytime i call I get the runaround and no followup I am very frustrated”

Review by
07/21/2024

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Review by
07/21/2024

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Review by
07/21/2024

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Review by
07/20/2024

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Review by
07/20/2024

“Plumber was great. High price not so great.”

Review by
07/20/2024

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Review by
07/20/2024

“The tech was not knowledgeable. He was not sure on what he was recommending. And on top of that he tried to charge me $350 for every 20 minutes. I have never heard of such high rate before. This is ridiculous. I wanted try myplumber for the first time but the guy tried to dupe me as a new customer.”

Review by
07/19/2024

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Review by
07/19/2024

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07/19/2024

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07/19/2024

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07/19/2024

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07/19/2024

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Review by
07/19/2024

“Alwaya responsve, thorough, helpful, and informative.”

Review by
07/19/2024

“The technician that came out was very knowledgeable, answered all my questions, and gave me the answer that I needed.”

Review by
07/19/2024

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Review by
07/19/2024

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Review by
07/19/2024

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Review by
07/19/2024

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Review by
07/19/2024

“It seems to be a very poorly run company. I have been trying to communicate with them since October of last year. That's when they did the project for. They won't return my calls or answer my questions.”

Review by
07/19/2024

“After the work was finished and paid for, i realized that the sliding hinges for the toilet seat were of plastic and thefore could come loose. A previous high toilet (by a different provider) in my house doe not have this problem; but I decided we could adjust”

Review by
07/18/2024

“I got my downstairs neighbor to enroll in their loyalty program.”

Review by
07/18/2024

“They did an excellent job and did the job quickly. I had a problem, and they solved the problem quickly.”

Review by
07/18/2024

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07/18/2024

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07/18/2024

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07/18/2024

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07/18/2024

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07/18/2024

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07/18/2024

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07/18/2024

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Review by
07/18/2024

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Review by
07/18/2024

“We liked the gentleman who came out, but did not like the pricing.”

Review by
07/17/2024

“The Technician was professional, friendly and informational.”

Review by
07/17/2024

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Review by
07/17/2024

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Review by
07/17/2024

“I have been a priority club member with My Plumber Plus for several years and I just love the convenience of a low monthly fee, and then all of my routine annual maintenance is covered. And the My Plumber Plus team calls *me* to schedule! The reason I cannot give five "starts" in response to this question is that I simply am not in the habit of offering my opinion on things. -- MPP's services are likely more expensive than some other vendors but, again, I like the convenience and can afford it. Sometimes I just keep stuff like that to myself.”

Review by
07/17/2024

“My Plumber Plus provides great service and communication.”

Review by
07/17/2024

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Review by
07/17/2024

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Review by
07/17/2024

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Review by
07/17/2024

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Review by
07/17/2024

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Review by
07/17/2024

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