Minnick's Inc.
5th year as a Best Pick
Best Pick 2018
certified company
Based on 337 Surveys
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Compiled Score: star star star star star
Minnick's Inc. has received 5 out of 5 stars (A-rating) based on 337 customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"You know what I love about our company? Every single one of us comes to work every day to do something that we love. We get to inspire people to do the things that inspire them, so that they can challenge the status quo."

Rob Minnick | CEO & President
Company Information
Services Offered
Minnick's specializes in HVAC solutions for home and commercial performance and comfort concerns, such as high and low temperature differences, high and low humidity, indoor air quality, and remote smart maintenance technology. In addition to providing home energy audits, Minnick's services, maintains, replaces, and installs air conditioners, traditional and geothermal heat pumps, furnaces, boilers, humidifiers, and other home and commercial products.
Services Not Offered
Oil products are not serviced.
The company provides a one-year warranty on service calls and a ten-year labor warranty on all product installations.
Company History
Minnick's was founded in 1954.
Minnick's is a Carrier Factory Authorized Dealer and is an ACCA Quality Assured Residential Service and Installation Contractor. The company employs technicians certified by NATE and the BPI.
MD HVAC 01-2426
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel

“I had good service from the person who came. I'd give them an A.”

“They serviced my air conditioning unit and repaired it. The technician they sent explained things very clearly to someone who really doesn't know much about HVAC and cooling, so I appreciated that. He was very personable and exactly what I look for when selecting a vendor to work with. The grade I'd give them is A.”

“The experience with Minnicks was fine. They did the furnace. They serviced it for the winter. They came in, they did the work, and they left. There were no extras in the cost. I'd give them an A. The customer guy was very good. They knew what they were doing, and they did it. I recommend them all the time.”

“We absolutely love Minnick's. They did both duct work and air conditioning, and the personal attention made it a positive experience. They've done everything perfectly—A+.”

“The technician did a fantastic job. I had him come and do everything at once—A/C unit, furnace, and hot water heater. They were phenomenal, and they did a fantastic job—A+.”

“We've used them for years. They're responsible, and they do high-quality work. They're A+.”

“They did a home energy audit for me. It was all positive, from the call to the response time to the actual work. I was very impressed all the way around. I would give them an A+.”

“Minnick's was wonderful. They installed an air conditioning and heating unit, and they did a really good job.”

“They put in a new furnace for us. They were wonderful. They expedited the whole experience very quickly and very neatly. They had it installed after we measured, and that was it. I think there's a law in Maryland that once you get a new furnace you have to put in something in the chimney, so they did that. They orchestrated and coordinated everything. I'd grade them an A.”

“The cleanliness of the job, the speed of the job, and the overall appearance of the equipment after it was installed made it positive. They replaced my heat pump system, heating and cooling. I'd give them an A+.”

“They got done quickly and did a good job. They replaced our HVAC system. They're an A+ company.”

“Well they just got the job done at the price quoted. It was a new HVAC. I'd give them an A+.”

“The comprehensive way that they approached the problem solving stood out. We got a replacement of our old system. They get an A from me.”

“The cleanliness stuck out to me. They clean up afterward, as if they weren't there—very meticulous. They replaced the furnace. They deserve an A.”

“I liked that they were reliable. They were quite educated about their product. They were transparent in their pricing. They kept me informed all the time. I like their email system where they let you know when they're coming and when you're scheduled. They usually do that really well. They did HVAC and plumbing work. I'd give them an A+. They stood by their work. When they did the first system, there was a problem with it, but all I had to do was call up and say it. They never argued. They said, 'We will be over.' They worked until it was fixed. It was a fixed price. I think that was the best thing. I'd give them an A+.”

“They're a great company. It's a good group of guys. They're honest. They're there on time. They clean up, and they do just an A-1 job. They replaced two complete house air units for us. I'd give them an A+. They're just a great company. I've already recommended them to two other people. I'd give them the highest rating, and I would recommend them.”

“They worked on a furnace. They were very good. They did a great job. They also worked on an air conditioner. They fixed the problem. It had been a reoccurring problem for a couple of years, and they fixed it. They discovered a break in the line. They replaced a pump, but then there was a little problem still. They came back and fixed that, and it's been fine ever since. The workers were excellent. The customer service listened to what I said and tracked down the problem. That's pretty good. I'd give them an A+.”

“They were excellent. It was a positive experience with no problems. He solved everything I wanted them to do. It was very efficient. He knew exactly what to do. He went in there and got it done very fast. I'd definitely recommend them.”

“They did all of the heating and cooling systems auditing to begin with, because our systems were installed by another provider. It did not work from the beginning, so the controller malfunctioned. We called them to get warm air, and we kept that together with the cold air, so it became something great. I asked them to come up and take up, and they identified the original configuration of the system, plus the control. The device or something was broken, and they quickly fixed the problem. It was excellent work. I'd give them like an A. They are very high-quality, and the most important thing is that they showed up on time, or like 10 minutes before the time, at the time of the appointment. That was most appreciated.”

“It was a very good experience. They're prompt. They come when they say they will. They keep you accurately informed if they're going to be delayed for whatever reason. Their staff is neat, clean, organized, well-mannered, and so far they seem to know what they're doing. The last one was plumbing. The prior one was HVAC. It was a checkup. I'd give them an A+. I recommend them regularly. If anybody asks about A/C or plumbing I suggest them. I've been using them now for 3 years, so we will continue. I've been very happy with them.”

“They were on time. They did what they were supposed to do. They were looking at the air conditioning unit. I'd give them an A+. Everything's great. I would recommend them.”

“They're honest. They're thorough. They're quick. They're prompt, and the person who has been to my house this time has been there several times before. They're very reliable. They replaced the humidifier. I'd give them an A+.”

“It was a very positive experience. Several years ago, they replaced my A/C unit, but the most recent service they did was for the heating. I would rate them A+.”

“They came on time, and they fixed what we needed to have done. They did HVAC work. I would give them an A+.”

“I liked their email confirmations of appointments. They did HVAC work. I'd give them an A+.”

“It was fine. We've used them before. They just repaired a heater. I'd give them an A+.”

“Things don't work when they show up, and they work when they leave. They're a good service. The stuff works. The guy explained what he did and why, and I like that. They're a heating and air conditioning place, so recently they replaced a thermostat and cleaned out a part of the furnace. I'd give them an A. They even have these little paper booties they put on.”

“They were friendly. They were on time. They're very knowledgeable. They did a lot of replacing and worked on a geothermal system in my house that failed. I would say they're an A.”

“They're very responsive. They did HVAC work. I'd give them an A overall.”

“They were on time, and they did the job the way that it should have been done. Everything was done right. There was erosion on the pipes in my water heater, and they swapped out the pipes and corrected the erosion. They stabilized the pump, the pipes, in and out of my sump pump, and reviewed an issue with the diverter in the back pump. I'd give them an A.”

“It was a good experience. They fixed my dripping faucet. I think it was a washer that needed to be replaced. I would give them an A.”

“They're very good.”

“I had a positive experience.”

“Minnick's fixed my air conditioner. They were an A. The guy was really nice.”

“Minnick's was great. I would give them an A.”

“I'd used them at my last job. They were quick to show up, and they did a good job while they were here. They kept us informed on what they were doing. It was just a good experience. They would work on our A/C units. I'd give them an A.”

“They did service a few months ago. They were very friendly, courteous, and on time. I chose them because I knew them from the past, so I just continued to use them. I'd rate them as an A.”

“They were prompt and efficient, and they gave me what I needed to know. They just came to turn on an air conditioning system and the box. I chose them because of the efficiency and the promptness they were able to provide. I'd say they're an A.”

“They came out and did work for me. I have no complaints.”

“I had a positive experience with Tom. I liked when he first showed up, rolled out the Minnick's mat, and threw on his orange booties. That set the tone right there for me. He was very respectful, courteous, and professional. I chose them because I'd been pleased with the service in the past, so I decided, why change? On their last visit, they just did a heat check. I'd give them an A.”

“Their customer service was good. I chose them because I'd heard of them before. They installed some bathroom fans, and they helped with extending our register in the furnace room. They get an A.”

“I've had wonderful experiences with Minnick's. They installed my whole heating system. I like that they come when they say they will. They give you the window of time, they're realistic about what time they can get to you, and they call to let you know if they're running behind or ahead. I'd rate them as an A.”

“Minnick's did a vent checkup and annual inspection of the heating system that went really well. The guy who did the seasonal check was very knowledgeable and gave me a lot of information. I would recommend them. They're going to come back in the spring to check the A/C out. I'd give them an A.”

“The customer service was nice. They were on time, took their time, and explained everything that was going on. My heat pump had shut off, so they did a whole maintenance check on it and figured out what the situation was. They get an A from me.”

“They did some work for me last year. They repaired our unit, and everything went wonderful. I would give them an A.”

“I've used Minnick's for 20 years. I have my heating and air conditioning checked twice a year. I normally call them to schedule an appointment. The customer service is fine; I've never had a problem with them. They arrive on time for me. I guess I'd give them an A rating. They're reliable and knowledgeable.”

“We had a very positive experience with Minnick's. They came out right away, and the technician was clean, knowledgeable, and helpful. We had a problem with our furnace. They told us we had good filters, but they were putting a lot of strain on our system, so they suggested a different filter for us to use. They were great. They were reliable, and they had expertise in the field—they knew what they were doing. I'd give them an A+.”

“The Minnick's HVAC technician was on time, and they explained everything that needed to be done and any recommendations that were needed. He was very complete, thorough, and answered all my questions and concerns. I have no issues with the quality of the work—it's good.”

“Minnick's did excellent work. They're one of the best companies. I'd give them an A+.”

“I've used Minnick's for five years, and they're fantastic. I trust them in my house without me here. They're just phenomenal. They come when I have an emergency without even questioning. We have a complicated system, but they've been terrific. I would give them an A.”

“They're superb—excellent. They maintained my system and found a motor was out. They reconnected the wiring and ordered a new motor.”

“I've ended up working with Minnick's for heating and air, and they've been wonderful. They're timely and clean up well after themselves. Minnick's has been our heating and air conditioning contractor since we bought this house in 1997. We ended up having a furnace go out on a really cold Thanksgiving in the fall of 1997. They had put in the original heating and air conditioning when this house was built. I called them Wednesday night prior to Thanksgiving, and they sent a technician out that night to fix the problem. This is the night before Thanksgiving, and I had an emergency call. They had a guy here within an hour. When it was time to replace the outside heating and cooling unit, they were the ones that said, 'Go with this particular brand—it's the best for you.' It's been problem-free ever since.”

“We've used them for ten or fifteen years. The experience was absolutely positive—perfect people. They checked the air conditioning to get it ready for the season. They did a Freon check, and they did a cleaning for the two furnaces. I've known the family for many, many years, and we've just had a very terrific, positive relationship with them. When we moved into this house in the 1960s, we had a complete air conditioning restoration, and they've been maintaining our house ever since. I would give this company an A.”

“They've done work for me in the past. They did a nice job, and they have some people who are very thoughtful and good problem solvers. Randy Minnick himself was a very impressive problem solver and had really high integrity. We were happy with them. I'd give them an A.”

“They did repairs and general maintenance on the air conditioning and heating. I like the service they've done, and they've been on time, clean, and efficient. I've been using them for about four years. They call before they come. They have been very prompt and efficient—that's one of the things they do. The technicians have a positive attitude when they service us. I would give them an A+. Their service has been outstanding.”

“They were great. I told them what I needed, and they helped me find it. I needed a motor part, so they bought it, and then came out and put it on. There wasn't that much to clean up. They were great—no complaints about them. I would give them an A+ because they were the only ones that worked with me. Everyone else wanted to come out and check what it was. I actually took a picture of the motor, and I would say, 'Can't you just do this?' And Minnick's was the only company who said, 'Sure, we can bring that out.' I think they were exceptional.”

“I like them a lot. They were incredibly accommodating with a furnace that went out. They scheduled me, and when they said the person was coming, they came and were really solid. My furnace just stopped working, so they ordered the part, and the tech was great—he just couldn't have been nicer. A+.”

“We think very highly of Minnick's. There isn't anything I think they could do better. They've been very prompt, they've done good work for us, and we continue to use them. We've used them for a number of years and will continue to use them when we get back in Bethesda. I'd give them a top rating.”

“The fact that they called on the first day of business after I'd reported the issue made it a good experience for me. Minnick's is so close to where I live that they were there within a half hour. The capacitor on my air conditioner needed to be replaced. All through this cold weather, everything has been working OK for me. They're quite good. They get an A just because I never give A+s.”

“They came out and accomplished the mission that they stated. They replaced the gas furnace. They were recommended by the gas company. I haven't had to call them back. Everything was fantastic, and they get an A.”

“I'm very happy with Minnick's. They've done a wonderful job. Sensational. They're always there when I need them.”

“I have been using Minnick's for HVAC work. I think they're wonderful, and I have used them more than once. There are no problems with them coming out and doing the services.”

“I have a maintenance contract with Minnick's. They basically checked my filters and that sort of thing for the winter. I am extremely satisfied with their work.”

“They've done work for me on my air conditioning and heating, and they installed the geothermal system for me. They're very thorough in what they do. They did work for me in 2009, and they still do work for me. I would give them an A.”

“They've done work for me in the past. I was perfectly fine with the service. They put in a new furnace, and I haven't had any issues with the furnace since it was installed about eight months ago. It's been quite good. I thought the customer service and the people that did the work were very good. I give them an A.”

“They're reliable, they answer emergencies, and their people are very professional. I've been using them for years. They were very professional and very courteous. I would grade them an A+.”

“They show up on time, and they do what they say they're going to do. I had them out in July, and they repaired some problems I was having with my HVAC system. They diagnosed it and fixed it. I give them an A+.”

“Our heating unit pipe had frozen, and our heating unit had stopped working, so they just sort of put in a piece and repaired it. I'd say this was an emergency situation. They were very good about explaining exactly what happened and exactly what needed to be done, and they completed the job in a timely fashion. I would give them an A+.”

“They repaired the A/C in the summertime and switched the igniter on the furnace in the winter. This was the first time I used Minnick's, and they came out when they said they were going to. The guy was very professional and made sure he covered his feet coming in and out, even though he had to take several trips back out to the car. He did that every time, and he explained what was going on and fixed it properly. I didn't have any other problems afterward. I would rate them an A+.”

“Minnick's did a seasonal checkup. I had used them before. I feel the workers are competent, knowledgeable, and know what they're doing. I haven't had any issues since they came out to do the checkup. Years ago, when the house was first built, they put in the old system. I would absolutely recommend them to someone else. I give them an A+.”

“We first heard about them because a friend of ours used them. They just check the system and change the filters. The workers seem to be competent. I've never had any problems where I had to call them back to get something they missed. I'd give them an A+.”

“They did air conditioning checking for me in the past. I like their quick response and good work. There were no issues, and I would use them again. I would give them an A+.”

“They've done work for me in the past. They've done all the work right, and any problems that they've had, they've come and corrected in a timely fashion. They service our geothermal unit every year. I can't think of anything they could do better in the future. I'd give them an A+.”

“I liked Randy's approach to the solution for the problem—that was my salesperson I had. I liked their unique approach to solve the problem. They seemed to think about things differently than the other people did, and I very much liked the installation crew that they sent. I felt very comfortable with them in my home and around my family. They went through recalibrating, modifying, and adjusting a heating and cooling system that had been in place for five years after a renovation. I would rate them an A+.”

“I liked their thoroughness and their customer service. There isn't anything I thought could have gone better. They last worked on air conditioning repair for me in March of last year. I haven't had any issues with the work they've done. They were very good, and I'd rate them an A+.”

“Minnick's installed a new air conditioner and furnace for us, and they do our yearly maintenance. I haven't had any issues with it since it's been installed. They're responsive and courteous when they are there. We've not had any problems with them. A+.”

“I'm very happy with what they did. They solved my problem. They checked the air conditioning system out and looked at whether it needed Freon and all that kind of stuff, and they cleaned the unit. It was a routine service. There haven't been any issues with the air conditioning unit since. They have it working like a charm. Everything was fine. I would give them an A+.”

“They came promptly, were professional, and took care of things. They did general maintenance. They are trustworthy, and they clean up after. I would grade them an A.”

“The work was done well, and they were able to give me a narrow time frame that they would be here. I've used them for years, and they've done a good job for me. They came for an annual service and when one of my thermostats had gone out. We've been very satisfied. I would say they deserve an A.”

“They were quick and competent when I had to replace my air conditioner. They had installed my heating system, and that was working well. They were courteous. I'd give them an A-.”

“They were professional. They just did a tune-up about six months ago. I'd recommend them, and I'd grade them an A.”

“The experience was fine. They were thorough and friendly. They did a home energy audit about two months ago. They do good work, and I'd recommend them. I'd give them an A.”

“Rob Minnick redid my entire HVAC system. He's responsive, and I'm very impressed with him. I'd give them the highest marks.”

“Minnick's is a phenomenal company. They're responsive and knowledgeable people, and the managers are outstanding to work with. The technicians were well trained as well. They installed a zone system with a variable fan for me. I'd give them an A+.”

“Minnick's is a fantastic company. They're very, very responsive, professional, and they do a thorough job. They're an A+.”

“Minnick's installed a central air conditioning system for me, and they did a great job installing it. They come back every year to do maintenance on it. The people at Minnick's know what they're doing. I've recommended them to other people, and they've also been very happy with them. They're a really good company—A+.”

“I was very happy with their work. They were very prompt. They actually had to order a part, and they told me it would probably take four to five days to receive it, but they called me the next day to say that the part was in. They came right back and fixed my heat pump for me. I was very happy with them, and I will definitely recommend them to others. I will definitely use them again in the future. I'd give them an A+.”

“I think Minnick's is extraordinary. They're clean and reliable. They look for ways to improve existing equipment. I've used them on more than one occasion—my relationship with the company goes back five years. They've handled routine maintenance, and they've done bigger jobs for me. I didn't have to call them back because something didn't go right. They're an A+.”

“They were thorough, and they kept us informed of what they were doing the whole time. I hadn't had my furnace worked on before, so I had a lot of questions. He kept working away while answering my questions. It was a very informative experience. It was A+ service, and I don't give that rating too often. I have no problem recommending them.”

“They were involved in a major addition we did on the house, and they followed up with that work. We've been using them ever since to maintain all of our mechanical systems in the house. They're very responsive and easy to get along with, and they tell us what we need to do, and they don't try to keep adding on unnecessary stuff. They're willing to tell us what we really need to get done, and they do a good job. They're delightful to work with. Recently, they repaired a heat pump in the family room. They clean up well after they're done. They're an A+.”

“Minnick's has been great, and we haven't had any big problems. They come for maintenance every six months. We're really pleased with the work. We call Minnick's because we know their work, and we trust them. I'll give them an A+. They're very responsive.”

“They were prompt, and they had good suggestions about where to invest our money to get the best benefit. They did what they promised, and they really delivered on what they had promised. They initially did testing to see where we were, and they checked if our system was running efficiently. They evaluated our current system, then they made recommendations to change some of our ductwork. We had them make the recommended changes. I'd give them an A+—no question.”

“Minnick's did some air conditioning work for me in the past. They send the same technician, so he has knowledge of the system and knowledge of what we've had done in the past. We like that. They do our seasonal cleaning, and they check our four systems four times a year. We'd give them an A+.”

“Minnick's is fantastic. They put in a new furnace and air conditioner for us, and recently, they installed a new water heater. They know what they are doing, and they clean up after themselves. They're just nice people. I haven't had any problems since—none at all. I would rate them an A+.”

“They've done a few things for me. They were able to troubleshoot and fix some issues I had. On another occasion, they did some repair work, and they've also come out just to do a general diagnostic of my system to see what it's going to need. They're super solid, and they really know their stuff. They provided unbiased advice, and they gave me a range of options that were not necessarily the most expensive options. I'd give them an A+.”

“We like Minnick's very much. They are attentive, very professional, and smart, and they have good follow-up. They manage our HVAC system. They're the best in the business. I'd give them an A.”