Minnick's Inc.
5th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Minnick's Inc. has received 4.7 out of 5 stars based on 321 customer surveys.
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5th year as a Best Pick Call
"You know what I love about our company? Every single one of us comes to work every day to do something that we love. We get to inspire people to do the things that inspire them, so that they can challenge the status quo."

Rob Minnick | CEO & President
Company Information
Services Offered
Minnick's specializes in HVAC solutions for home and commercial performance and comfort concerns, such as high and low temperature differences, high and low humidity, indoor air quality, and remote smart maintenance technology. In addition to providing home energy audits, Minnick's services, maintains, replaces, and installs air conditioners, traditional and geothermal heat pumps, furnaces, boilers, humidifiers, and other home and commercial products.
Services Not Offered
Oil products are not serviced.
Warranty
The company provides a one-year warranty on service calls and a ten-year labor warranty on all product installations.
Company History
Minnick's was founded in 1954.
Distinctions
Minnick's is a Carrier Factory Authorized Dealer and is an ACCA Quality Assured Residential Service and Installation Contractor. The company employs technicians certified by NATE and the BPI.
Licenses
MD HVAC 01-2426
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel

Compiled Score:

Minnick's Inc. has received 4.7 out of 5 stars based on 321 customer surveys.
5
248
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51
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7
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/13/2018

“They came out and did the job. The techs that came out gave, if I'm remembering correctly gave us a couple of different options, which was helpful to us because we thought we were going to have to spending a lot of money, and we are a non-profit, and we don't really have a ton of money set aside for repairs. So, we were able to have the issue addressed, and didn't end up spending as much as we anticipated. I would grade them an A.”

Review by
02/13/2018

“They're expensive. I don't like that, but it is what it is. I don't think they're any more or less expensive than anyone else. I'm happy with the work they do. They leave the place neat and clean when they're done, and they communicate everything that they're doing. There are never any surprises. I would give Minnicks an A overall.”

Review by
02/13/2018

“They seem to be good. I’ve used them only once. They were available when I needed them. That was the main thing. I'd give my experience with them a B. Everything is a B; I don't ever give A's.”

Review by
02/13/2018

“I think this related to the replacement of my entire HVAC system in the previous year. They were extremely communicative, very responsive, good pricing. I'd give them an A-.”

Review by
02/13/2018

“They did maintenance work for us. I'd give them a B for the whole experience.”

Review by
02/13/2018

“I had good service from the person who came. I'd give them an A.”

Review by
10/30/2017

“The experience with Minnicks was fine. They did the furnace. They serviced it for the winter. They came in, they did the work, and they left. There were no extras in the cost. I'd give them an A. The customer guy was very good. They knew what they were doing, and they did it. I recommend them all the time.”

Review by
10/23/2017

“They serviced my air conditioning unit and repaired it. The technician they sent explained things very clearly to someone who really doesn’t know much about HVAC and cooling, so I appreciated that. He was very personable and exactly what I look for when selecting a vendor to work with. The grade I'd give them is A.”

Review by
10/23/2017

“They did work for me, and I was pleased. They are a B company. They changed the thermostat to a monitored system, so they can see that the system is working from their system.”

Review by
10/23/2017

“They did heating and air conditioning for me. I like their attention to detail and professionalism. They were very well trained. The grade I would give them is B+. I have recommended them to others.”

Review by
10/23/2017

“They installed my system for me. They are very quick to respond and fairly priced, and the technician was very professional. I will stick with them. I would very likely recommend; in fact, I already have.”

Review by
10/23/2017

No review comments provided

Review by
10/23/2017

No review comments provided

Review by
10/23/2017

“They just checked out the system. He was friendly enough. They were good. I would give Minnicks a B. He was punctual.”

Review by
10/23/2017

“They did heating repair for me. They had good communication, prompt, and good solid work. They get a B.”

Review by
02/13/2017

“They came on time and they fixed what we needed to have done. They did HVAC work. I would give them an A+.”

Review by
02/13/2017

“They're very responsive. They did HVAC work. I'd give them an A overall.”

Review by
02/13/2017

“I liked their email confirmations of appointments. They did HVAC work. I'd give them an A+.”

Review by
02/13/2017

“They put a new air conditioning unit on one of the apartments we own. It took a very long time it seems for a part to come in, and their people weren't letting me know what was going on. It was a long wait. I think when it came in, it wasn't really the right part. The unit works, but it doesn't get as cold as it should. I'd give them a C. I think they were on time. They were clean.”

Review by
02/13/2017

“It was good. They were very responsive, very easy to get in touch. They actually installed a split duct system, which is a type of air conditioning, but it's not actually HVAC. Overall, I would give them a B+. There were some issues in the initial install, but they fixed them really, really well. I would use them again. They did great with customer service.”

Review by
02/13/2017

“I liked that they were reliable. They were quite educated about their product. They were transparent in their pricing. They kept me informed all of the time. I like their email system where they let you know when they're coming, and they let you know when you're scheduled. They usually do that really well. They did HVAC and plumbing work. I'd give them an A+. They stood by their work. When they did the first system, there was a problem with it, but all I had to do was call up and say it. They never argued. They said, 'We will be over.' They worked until it was fixed. It was a fixed price. I think that was the best thing. I'd give them an A+.”

Review by
02/07/2017

“I started off using their heating and A/C service, which was outstanding because when I experience a leaking problem from my bathroom, I of course called them because I had a good experience with them. The serviceman that they sent out—I think had a little difficulty identifying the leak and he tried several things and it seemed to work for a while, but then the problem persisted, so I had to call them back several times in order to locate the problem. They finally identified where the problem was, and they had to make some pipe repairs under the sink, under the shower rather, that was accessible through my family room. So they have to cut out a portion of the ceiling in order to get to the place where the leak was identified, and so they replaced the piping, but now I can't get them back to seal up my ceiling. My ceiling is still sitting open, and I placed a couple of calls, but I haven't gotten any response, so I'm a little disappointed in that. I think this last exercise has pushed it more toward negative because my ceiling, part of the ceiling is cut out, and I'm not getting a response to repair it. Right now, it's sitting at poor. I'm not looking at it from a legal standpoint. I'm giving them an opportunity to finish the work. The work is unfinished, but I'd like to give them an opportunity to finish that. Failing that, I'm going to have to take some other course of action. I'd give them a D as of right now. The HVAC was very good. They had a very smart service technician and, in fact, I even went into a service contract with them. I'd give the HVAC an A+.”

Review by
02/07/2017

“They came in to do an inspection to winterize my heating and air conditioning system, plumbing, and so on. Here's what happened. They came over, and they did the inspection. They told me a bunch of things needed to be done. I asked them for an estimate. I never heard back. I called them twice, and I was constantly told, 'Yes, they inspected. They know exactly what needs to be done. They'll be right back.' I called them twice, and I never heard another thing. I've gotten it taken care of by somebody else. I've far as I'm concerned, Minnicks is a 0. They charged me an enormous amount for the inspection. The inspection told me all these things I needed to do and then they didn't do any of it or quote any of it and never called me back despite me calling their office.”

Review by
02/07/2017

“They did all of the heating and cooling systems audit to begin with because our systems are installed by another provider. It did not work from the beginning because something malfunctioned, so we called them to get warm air. We kept that together with the cold air, so it became something great, so I asked them to come up and take up and they identified the original configuration of the system plus the control maybe. The device or something was broken and they quickly fixed the problem. It was excellent work done, so like an A. They have a very quality and the most important thing is they showed up on time or like 10 minutes before the time, the time of the appointment. That was most appreciated.”

Review by
02/07/2017

“They checked the air conditioner. I'd give them a B.”

Review by
02/07/2017

“They do our heating system. I'd give them a B.”

Review by
02/07/2017

“It was very positive. Several years ago they replaced my A/C unit, but the most recent service was the heating. I would do A+.”

Review by
01/27/2017

“They install my heating and cooling system, and they've been maintaining it. The installation and about ten years of experience with them, but I do have one thing I'm not too happy about—their cost. They are way more expensive than most of their competitors on the market, so having them keep servicing my system, I have been thinking about changing to somebody else. For the most part, I'm pretty satisfied with what they do. Nothing memorable about the customer service or workers. Quality of work is good. Customer service is good. Punctuality is good. Of course the issue is cost. That's it. Cleanliness was good. Expertise was good. Overall, with the cost weighing it down, that would be mediocre, so a C, but, other than that, it was.”

Review by
01/27/2017

“They do a lot of work for us because in this home there are five or six HVAC systems, so I don't recall specifically what they did. Generally, HVAC work. My boss's husband has been doing business with them for over 30 years, so they know this house well and they're always responsive to our service calls. I wasn't here when the workers came. I wasn't here this last time when the person came, but they're always responsive and very cordial. I'd give them an A. They're just expensive. That's the one thing that is not as attractive if you shop around, but we use them because we trust them and they're responsive.”

Review by
01/27/2017

“They did a great job. It was very good. They fixed the air conditioner. It had been a reoccurring problem for a couple of years, and they fixed it. They discovered a break in the line, and the people that installed it didn't. There was a drain problem down in the basement, a pump, so they replaced those and then there was a little problem still, and they came back and fixed that and it's been fine ever since. The workers were excellent. The customer service listened to what I said and tracked down the problem. That's pretty good. I'd give them an A+.”

Review by
01/27/2017

“They were excellent. Positive with no problems. He solved everything I wanted to do. Very efficient. He knew exactly what to do. He went in there and did it very fast. Nothing memorable about the customer service. I don't remember that. I'd definitely recommend them.”

Review by
01/26/2017

“They're a great company. It's a good group of guys. They're honest. They're there on time. They clean up and they do just an A-1 job. They replaced two complete house air units for us. I'd give them an A+. They're just a great company. I've already recommended them to 2 other people, so the highest rating I would recommend them.”

Review by
01/26/2017

“Things don't work when they show up and they worked when they left. They're a good service. The stuff works. The guy explains what he did and why and I like that. They're a heating and air conditioning place, so mostly recently they replaced a thermostat and cleaned out a part of the furnace. I'd give them an A. They even have these little paper booties they put on.”

Review by
01/26/2017

“They're honest. They're thorough. They're quick. They're prompt and the person who has been to my house this time has been there several times before. They're very reliable. They replaced the humidifier. I'd give them an A+.”

Review by
01/26/2017

“They were on time. They did what they were supposed to do. They were looking at the air conditioning unit. I'd give them an A+. Everything's great. I would recommend them.”

Review by
01/26/2017

“It's very good service, quick, got right to the point. They explained. It was very detailed, so very helpful. They did HVAC. I'd give them a B+. I'd recommend them.”

Review by
01/26/2017

“They were friendly. They were on time. They're very knowledgeable. They did a lot of replacing and a geothermal system in my house that failed. I would say an A.”

Review by
01/26/2017

“It was a very good experience. They're prompt. They come when they say they will. They keep you accurately informed if they're going to be delayed for whatever reason. Their staff is neat, clean, organized, well-mannered and so far they seem to know what they're doing. The last one was plumbing. The prior one was HVAC. It was a checkup. I'd give them an A+. I recommend them regularly. If anybody asks about A/C or plumbing I suggest them. I've been using them now for 3 years, so we will continue. I've been very happy.”

Review by
01/26/2017

“The service was lacking. The sales process was great, but having the installation of the equipment was not where I wanted it to be. We had an outdoor compressor as well as a brand new air handler installed in the house. I would give it overall a C-. The quality of work was excellent. The work that was done was excellent. The problem was getting the work done. There was a lot of problems with customer service. Cleanliness was good. They laid mats. They've got everything done. They sprayed down. I know that we won't be choosing them to service the equipment we had them install. It is unlikely I would recommend them.”

Review by
01/26/2017

“It was OK. I wasn't really enthused. I think they were overpriced. The work was fine. I picked them because they came from the Best Pick. I chose them because they came from the Best Pick book and they were OK, but the prices were out of line, so I wasn't really enthused about that. In fact, I really need to have another plumber right now, and if I've had a good experience with them, I would not even bother to look for someone else, but right now I'm looking for somebody else because I do need some plumbing service right at this time, but I would not consider using their service again. They did two things. At my house that I live in, I had a leak in the toilet tank, and they came and replaced the piece that's inside of the tank and the piece that goes outside and down to the floor. They replaced that for me and someone else was—one was working at one house and somebody else was working at a rental property that I have and they were working on the furnace for me. First of all, I think he cleaned the furnace and I think he replaced some parts in it. I think that was about it. It was not working at all so he got it working. I was satisfied with the work was done, so the work was properly done. I think their prices were out of line. Just to replace the part in the tank, that was $400. I don't know if that was because he waited for me. Just to do that alone $400 was way out of line. I don't think the part that he used costs any more than $25, $30 and the whole job was actually $399. I said $400, but it's actually $399. I don't know if that's what the issue was, but I would not use them again. I would give them somewhere in the middle, maybe a C-. They were punctual. We had some time issues, but that wasn't a big deal.”

Review by
01/26/2017

“It was generally positive. They were responsive. They were thorough. They did an HVAC audit. I'd give them a B.”

Review by
07/21/2016

“They got done quickly and did a good job. They replaced our HVAC system. They're an A+ company.”

Review by
07/21/2016

“Well they just got the job done at the price quoted. It was a new HVAC. I'd give them an A+.”

Review by
07/21/2016

“The cleanliness stuck out to me. They clean up afterward, as if they weren't there—very meticulous. They replaced the furnace. They deserve an A.”

Review by
07/21/2016

“They did a good job, but I'm too busy to talk.”

Review by
07/21/2016

“They put in a new furnace for us. They were wonderful. They expedited the whole experience very quickly and very neatly. They had it installed after we measured, and that was it. I think there's a law in Maryland that once you get a new furnace you have to put in something in the chimney, so they did that. They orchestrated and coordinated everything. I'd grade them an A.”

Review by
07/21/2016

“That sounds familiar, but now is not a good time. I liked Minnick's, I want to help them out, but I just don't have the time. It was very positive.”

Review by
07/21/2016

“The cleanliness of the job, the speed of the job, and the overall appearance of the equipment after it was installed made it positive. They replaced my heat pump system, heating and cooling. I'd give them an A+.”

Review by
07/19/2016

“They installed an air conditioning and heating unit. They put installed an outside and an inside unit. They did a really good job. I don't know how to rate that, but they did a wonderful job. It's an A. ”

Review by
07/19/2016

“They were on time. They covered their shoes and I thought the price was reasonable. It had something to do with my boiler; my heater in the basement wasn't working. They fixed it. I'd give them an A.”

Review by
07/19/2016

“Personal attention made it positive. It was both ductwork and air conditioning. I'd give them an A+. There's nothing wrong with the company. We absolutely love them. They've done everything perfectly. ”

Review by
07/19/2016

“Rusty did a fantastic job. He did everything, A/C unit, furnace, and hot water heater. I had him come in and do it all at once. I'm going to say the grade is the best you can give these guys; they were phenomenal. They had stuff on their feet, but they did a fantastic job. ”

Review by
07/19/2016

“We've used them for years, they're responsible, and they do high quality work. They did service on our HVAC system. I'd give them an A+ rating. ”

Review by
07/19/2016

“The comprehensive way that they approached the problem solving stood out. We got a replacement of our old system. They get an A from me.”

Review by
01/15/2016

“Minnick’s fixed my air conditioner. They were an A. The guy was really nice.”

Review by
01/15/2016

“They came out and did work for me. I have no complaints.”

Review by
01/15/2016

“I chose them because they were the only ones that were available. They just checked the air conditioner to see why it was turning off. I'd give them a C overall. The quote that he gave me in reference to something being repaired was not right. I had a follow up and I was just told that it was absolutely incorrect.”

Review by
01/15/2016

“Their customer service was good. I chose them because I'd heard of them before. They installed some bathroom fans, and they helped with extending our register in the furnace room. They get an A.”

Review by
01/15/2016

“They did service a few months ago. They were very friendly, courteous, and on time. I chose them because I knew them from the past, so I just continued to use them. I'd rate them as an A.”

Review by
01/15/2016

“They were prompt and efficient, and they gave me what I needed to know. They just came to turn on an air conditioning system and the box. I chose them because of the efficiency and the promptness they were able to provide. I'd say they’re an A.”

Review by
01/15/2016

“I had a positive experience with Tom. I liked when he first showed up, rolled out the Minnick’s mat, and threw on his orange booties. That set the tone right there for me. He was very respectful, courteous, and professional. I chose them because I’d been pleased with the service in the past, so I decided, why change? On their last visit, they just did a heat check. I’d give them an A.”

Review by
01/15/2016

“They didn't have to come after I talked to the person on the phone, because she told me what to do and everything got fixed. They've done work for me in the past, though, and I've had wonderful experiences with them. They installed my whole heating system. I like that they come when they say. They give you the window of time and they're realistic about what time they can get to you, and they call to let you know if they're running behind or ahead. They fix the problem and go back home. I rate them A.”

Review by
01/15/2016

“It cost a lot more than we expected. We were out of air conditioner for a few more days. It was not done correctly from day one. It took longer. They diagnosed it wrong. We were not happy at all, but they had already started and we couldn't find somebody else so we just went through it, but we were not happy at all. We would not use them again. We chose them because they promised they would come out right away since it was an emergency. It was very hot at the time so we needed someone out right away. I'd give them a C.”

Review by
01/14/2016

“They, unlike most HVAC outfits, when you called them up you reached an admin who can speak with some knowledge about what was going on and put down more information properly. Then Minnicks itself is very up to speed on Energystar and energy efficient insulation, which we liked very much. The previous air didn't work and we were able to straighten it out. Energystar has a list of companies that do, that are qualified. They would be B.”

Review by
01/14/2016

“They were reliable as far as the time it took to do the installation. They also did a vent checkup and annual go-over of the heating system that went real well. Everything was fine with the service. The guy who showed up to check the system out for the seasonal check was very knowledgeable and gave me a lot of information, so it worked out pretty well. I would recommend them. We’d just had the system installed in early spring, so we’d used it a couple times, but they came out to make sure everything is ready for the wintertime. They're going to come back next spring to go ahead and check the A/C out, since we used that all summer long. That way the warranty stays up to date. If you don't do the service maintenance, the manufacturer doesn't want to cover warranty issues. I'll give them an A.”

Review by
01/14/2016

“Basically, the customer service was nice. He was on time, took his time, and explained everything that was going on, so he wasn't just trying to fix it real quick. He also helped me out in terms of what I could do for the future, but he wasn't pushy. He was just giving me options and checking out the unit, so it was cool. My outside heat pump had totally shut off. It was circulating air but wasn't generating heat. He did a whole maintenance check over it while he was here and figured out what the situation was. It was pretty easy, but I didn't know what to do. They get an A.”

Review by
01/14/2016

“I was not terribly pleased with using them. I probably won't use them again. I think I was a little bit overcharged for the work that was done. I'm a landlord. I had them go to my property so this was all handled over the phone. As I remember, I had to hire someone else to fix it after they looked at it the first time. They only gave a thirty day warranty. Maybe in sixty days or at the most ninety days, it wasn't working again and they said they didn't warranty the work so I wouldn't call them again. I'd give them a C overall.”

Review by
01/14/2016

“They know what they're doing, and they answer questions knowledgeably. They did HVAC work for me. I had them come in with two or three other folks and give a quote for a job I needed done. They had the best value. I'd give them an A.”

Review by
01/14/2016

“I’d used them at my last job. They were quick to show up, and they did a good job while they were here. They kept us informed on what they were doing. It was just a good experience. They would work on our A/C units. I'd give them an A.”

Review by
01/14/2016

“They were dealing with a rental property of mine, and basically it was important they showed up on time, came when they were supposed to come, and did what they needed to do. They did A/C repair. It needed a new motherboard or something. It needed a controller board to be replaced. I'd give them a B+.”

Review by
01/14/2016

“It was fine. They've always been fine. They come and they look it over and they fix it. We've used them off and on our furnace, troubles with our furnace. I would certainly feel perfectly comfortable calling them again. I'd give them a good B+.”

Review by
01/14/2016

“Minnick’s was great. I would give them an A.”

Review by
09/18/2014

“Most recently, Minnicks HVAC repaired my air conditioner.”

Review by
09/18/2014

“They repaired the heat pump. They were accommodating. I don't remember how I chose them. I'd give them an A- grade, it wasn't that good.”

Review by
09/18/2014

“I was the project manager for the work that was done there. They installed several new systems and maintain those systems. They are very talented. They understand high-end systems which not many people do. We have been working with them for years. I would give them an A, nobody gets an A+.”

Review by
09/18/2014

“They did some work for us. They're fine, they're OK. They did HVAC for us about three months ago. It was a new install. The pricing was good. The equipment they installed was good. The only downside I would say is the amount of time they took to finish the job. They were pretty good in letting us know what was going on. I'd grade them as a B.”

Review by
09/18/2014

“They did some repair work for a heater. They've been overall very good. I had heard about them and looked them up. There's nothing else I'd let other homeowners know about the company. I'll go with an A+ grade for them.”

Review by
09/18/2014

“They're very fine. They did what we asked them to do and had a reasonable price. They've done different things for us over the years. It's both installation and repair. I'd say they're an A grade.”

Review by
09/18/2014

“They're probably the greatest place there is but I don't really have much time. I've known them forever and I highly recommend them. I'd give them an A+.”

Review by
09/18/2014

“When Minnicks HVAC gave us a quote, it was really high compared to other HVAC systems. We went with them anyway, but it took three or four times before everything was installed correctly. We've had several other issues come back as well, where there's just been issues with the system. The last few times when the tech showed up, he was pretty good and knowledgeable and willing to fix it. Eventually they got everything OK for us. It was just not that great starting off with. They completely put a new whole HVAC system in. I'd have to give them a C.”

Review by
09/18/2014

“I have a contract or agreement with them that they will service my HVAC on a year-round basis and they were here tuning up my heating system. They have technicians that I trust. They are very, very busy and it's hard to get a timely appointment with them sometimes but they're responsible for their work. We renovated the house that we're in, in 2012 and they updated the HVAC system at that point and we wanted to continue. It's a pretty complicated system in a 1921 house so that's why we chose them again. I'd give them a B grade.”

Review by
09/18/2014

“Minnicks HVAC was unable to properly diagnose the situation. It became very costly. We ended up bringing in a second opinion because we didn't trust that they were recommending. It seemed that what we needed was a new system. They looped you in because we were lead to believe that they could fix the old system, so they did about $2,000 worth of work on it. Then they tell us that they actually can't, but they'll roll it into the cost of a new system, which they were quoting us at $11,000 for. At that point we had already invested $2,000 with them, and it was already seeming to be more expensive than other companies, so we brought out a different company. They were able to do the whole thing. They looked at it right off the bat and said, ‘Nobody should be doing any work on this. It's clear it needs to be replaced. You should not have any work done on this. Let's replace it,’ and they were able to replace it for $6,000, and we've been happy with it. It would have been very expensive if we would have stayed with them. I'd give them a D.”

Review by
09/18/2014

“We had them come out to do an estimate for air conditioning. Out of the three companies that came out, they were the only ones who actually offered to do an energy assessment to see what other things that we might need as far as making our house more energy efficient and that was in conjunction with PETCO sponsors. It also gave them a better idea of the service that we were asking for to sell us the right one. They were the only ones that offered it. They did work for us. They did the update to the insulation in our attic and our crawlspace. They did the wind tunnel test where they see where we were losing energy so they did the installation of the insulation and they also did the air conditioning system. Their prices were comparative to something else. The gentleman that came out, he was very professional and answered our questions. I would say I would give them an A grade.”

Review by
09/18/2014

“They installed a new unit back in September. Everybody that they had working for them was very knowledgeable, just real service-oriented, they know what they're doing. I had to call back but it turned out that it was not part of their equipment, it was an old thermostat that was broken so nothing wrong with their stuff at all. I'm an architect and we use them all the time for our residential clients. I would give them an A+ rating.”

Review by
09/18/2014

“They did a very good job. We're very satisfied with the system. They put in a new heat pump. I wasn't here when that happened, my husband was but I think he was pretty satisfied. My husband might've worked with the sales rep. There's a couple of things why we chose them. They're in our community and I think we saw some recommendations from people in our community. I'd give them a B+ grade. I would recommend them to friends.”

Review by
09/18/2014

“We had a very positive experience with Minnick’s. They came out right away, and the technician was clean, knowledgeable, and helpful. We had a problem with our furnace. They told us we had good filters, but they were putting a lot of strain on our system, so they suggested a different filter for us to use. They were great. They were reliable, and they had expertise in the field—they knew what they were doing. I’d give them an A+.”

Review by
09/18/2014

“Their customer service was super. They did great work. I haven't had any problems with anything that they've done since and they were very reasonable. They put in a furnace for me, they put in an air conditioner for me and then in the past, they've also put in a hot water tank. I chose them because like I said, they had good customer service. When I called, they came out pretty speedily and took care of my issues and they were financially very reasonable. I would say they're an A+ company.”

Review by
09/18/2014

“Minnick’s shows up on time, and they're knowledgeable—I feel like my equipment is in good hands. Most recently, they did a tune-up on the furnace and the pump for the winter. I don't exactly have a maintenance contract, but it’s something like that. They deserve an A. I would let my friends know that they're too expensive. I would recommend them, but I’d recommend them with that caveat. They do good work.”

Review by
09/18/2014

“The fact that they called on the first day of business after I’d reported the issue made it a good experience for me. Minnick’s is so close to where I live that they were there within a half hour. The capacitor on my air conditioner needed to be replaced. All through this cold weather, everything has been working OK for me. They're quite good. They get an A just because I never give A+s.”

Review by
09/18/2014

“They knew what they were doing. They explained things and if I need to call them to get some more information, I have no problem reaching them. They put in a whole new air conditioner and heating unit. I chose them because my daughter had used them and she was satisfied. They were knowledgeable. They worked well. They weren't trying to extend the time that they were there. They deserve an A.”

Review by
03/11/2014

“Minnicks HVAC have sold us the furnace and air conditioner and have serviced it. They're a good company to use because they're right down the road. They respond quickly. I'd give them a B+.”

Review by
03/11/2014

“The Minnick’s HVAC technician was on time, and they explained everything that needed to be done and any recommendations that were needed. He was very complete, thorough, and answered all my questions and concerns. I have no issues with the quality of the work—it’s good.”

Review by
03/10/2014

“I've used Minnick’s for 20 years. I have my heating and air conditioning checked twice a year. I normally call them to schedule an appointment. The customer service is fine; I've never had a problem with them. They arrive on time for me. I guess I’d give them an A rating. They're reliable and knowledgeable.”

Review by
03/10/2014

“Minnick’s did excellent work. They’re one of the best companies. I’d give them an A+.”

Review by
03/05/2014

“They knew what they were talking about and they did what they said they were going to do. They fixed whatever was wrong with my furnace. It's still working so far. I would give them an A.”

Review by
03/05/2014

“The work they do is excellent. My one hesitation with Minnicks is that they tend to recommend a lot of really expensive stuff, some of which doesn't turn out to be necessary. But everything they've done for us has been excellent. Aggressive upselling is a good way to put it. The last time they came was the seasonal servicing of our heating unit. I never have to clean up after them. They are responsive when I contact them. I would give them an A-, because I like everything except the upselling. I told them about it. One of the company owners came out and talked to us about it. He was very responsive to our concerns, and when the time comes to actually buy the service that they were trying to sell us, we'll probably go back to them. I just didn't need to do it at the time they wanted to sell it to me.”

Review by
03/04/2014

“It was good in some ways and bad. It's really half and half. Technically, the work they did was pretty good. They replaced our heating and cooling system, including the water heater. Their communication with their customers and their communication amongst themselves needed improvement. We never knew when they were coming and they would show up and they had no idea if we knew they were supposed to be here or not. They didn't talk to each other and they didn't communicate enough with us. they also don't follow through enough. That was my major complaint. It wasn't my first time using them. We had them do that replacement of the whole thing last year. Then we've had them come back several times. So we've dealt with them a lot of times. They were here for about two and a half, or three and a half months doing the whole thing. It was over the winter. There was miscommunication most times. I would give them a C.”

Review by
03/04/2014

“Every time the heat is on, the fan comes on and is too loud. I haven't contacted the company about it. The quality of the work was good. I would give them a B. I wouldn't recommend them.”

Review by
03/04/2014

“I've used them a long time. I liked their dependability and qualified service technicians. They've never had to come back out. I've never had to clean up behind them. Nobody's perfect, so I would give them an A.”

Review by
03/04/2014

“They always come out and do a good job on time and they stand by what they do. They're good people. I've never had a problem with anyone that's come out. They didn't have to come back out. Whatever they do, they always straighten up and put whatever they had in the trash. They get an A.”

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