Grove Heating & Cooling
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Grove Heating & Cooling has received 4.9 out of 5 stars based on 181 customer surveys.
5
166
4
10
3
4
2
1
1
0
8th year as a Best Pick Call
"Grove offers value that cannot be measured. We believe kindness is always necessary. Hard work is a reflection of who we are, and we pursue excellence at all times. We take pride in the craftsmen we train and employ; a fact you'll notice immediately in the attitude and integrity that they bring to your job."

Gary W. Grove | President & Owner
Company Information
Services Offered
Grove offers residential and commercial HVAC installation, design, maintenance, and repair as well as installation and service of air ducts, central air purifiers, water heaters, and boilers.
Warranty
Grove offers a two-year labor warranty on all new equipment installations and a lifetime craftsmanship warranty on all installations. The company honors all equipment manufacturers' warranties.
Company History
Grove was founded in 2002.
Distinctions
Grove is a Trane Comfort Specialist, a Mitsubishi Diamond Contractor, and a WaterFurnace Dealer.
Additional Information
Grove installs and services equipment from all leading manufacturers, specializing in green products such as geothermal heat pumps and energy-efficient heat pumps, air conditioners, and furnaces. The company also specializes in Mitsubishi ductless mini-split systems.
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
2142 Priest Bridge Court
Crofton, MD 21114
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MD HVAC 01-8836

Compiled Score:

Grove Heating & Cooling has received 4.9 out of 5 stars based on 181 customer surveys.
5
166
4
10
3
4
2
1
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/18/2019

“I have used the company for years and they have always done a great job!”

Review by
08/27/2019

“Grove Heating & Cooling, Inc. met/exceeded my expectations by getting the job.”

Review by
08/27/2019

“I would like to recognize everyone who has come to my home, especially Drew, for exceptional service.”

Review by
08/27/2019

“They are very responsive. They come on time when they say. They do very high-quality work. They take care to make sure they are leaving everything the same as when they came. They put booties on, and the house is perfectly in order. I couldn't be happier with Grove Heating & Cooling, Inc. and that is why we have used them all these years.”

Review by
08/27/2019

“They are very friendly on the phone, they are always crazy about cleanliness, and they wear booties when they come inside your house etc. Even if you tell them it's okay not to wear them, they insist on wearing them.”

Review by
08/27/2019

“I was really happy with Grove Heating & Cooling's service.”

Review by
08/27/2019

“I would like to recognize their Service Manager, Brian (?) for his exceptional service.”

Review by
08/07/2019

“They met or exceeded expectations in explaining the various options that were available in terms of systems we might use and put into our house.”

Review by
08/07/2019

“What impressed me the most was the technician that came out changed out the filter in humidifier and did not charge me for anything. I tried to find it at home depot and could not. I really appreciate it.”

Review by
08/07/2019

“I would like to recognize the technician for his excellent service.”

Review by
08/07/2019

“They back up their work 100%.”

Review by
08/07/2019

“I am most satisfied with the quality of the work.”

Review by
07/09/2019

“I would like to recognize the technician who done my service for his exceptional service.”

Review by
07/09/2019

“Yes.”

Review by
07/09/2019

“They were both great.”

Review by
07/09/2019

“Austin, the service technician, did an exceptional job.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I've always been really happy with their work.”

Review by
07/09/2019

“They were fast, friendly and efficient.”

Review by
07/09/2019

“I like that they re a local company.”

Review by
07/09/2019

“I would like to recognize Garrett for his exceptional service. He was very helpful in finding what would be the best unit for me.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I was most satisfied that they fixed my problem very quickly.”

Review by
07/25/2018

“I am happy with the service, they have always been great.”

Review by
07/25/2018

“I am most satisfied with their honesty. They have been working with us to make sure our unit runs as long as it can.”

Review by
07/25/2018

“They exceeded my expectations because they were very prompt and fast. I called them and they provided the service right away. They came out either the next day or that day, so it was fast which was good because really hot, so we really needed to have the AC working.”

Review by
07/16/2018

“They met my expectations in all areas. I have been satisfied so far.”

Review by
07/16/2018

“They met my expectations in everything. They do a fantastic job.”

Review by
07/16/2018

No review comments provided

Review by
07/13/2018

“The serviceman they sent to me was exceptional. I was considering dropping Grove until I met him. I think the previous serviceman took me for some extra money.”

Review by
07/13/2018

“I was most satisfied with the work they did.”

Review by
07/13/2018

“I would like to recognize the last sales representative that came out. I do not recall his name.”

Review by
07/13/2018

“I was satisfied with them because they were very thorough.”

Review by
06/26/2018

“Their customer service was terrific and met my expectations.”

Review by
06/22/2018

“They exceeded my expectations because they were really professional and they took care of the job. It wasn't an easy job. They were the original installers. This house didn't have AC, so there were no ducts or anything. The house was really chopped up and they figured out how to install two systems and make it work.”

Review by
06/22/2018

“They met or exceeded my expectations in the quality of the work itself. So far, there are no problems.”

Review by
06/22/2018

“They met or exceeded my expectations in their ability to keep old equipment running.”

Review by
06/22/2018

“Well I had only had them come out once and the guy's name was Austin I think, but he was great. He was very friendly, very knowledgeable, and you know, sometimes when workers come into your house you're like 'oh my god, who's this creepy guy,' but that was not the case, he was very comfortable, but he was the only guy that came over.”

Review by
06/22/2018

No review comments provided

Review by
06/22/2018

“I would like to recognize the service technicians that came out for their exceptional service. They were both really good and really nice.”

Review by
06/22/2018

“In customer service overall.”

Review by
06/22/2018

“The problem I had wasn't really a problem but they went ahead and did an improvement I wasn't expecting.”

Review by
10/23/2017

No review comments provided

Review by
10/23/2017

No review comments provided

Review by
10/20/2017

“Good job.”

Review by
10/20/2017

“I have been using Grove Heating & Cooling for over 10 years, would not trust my heat pump service to any other company.”

Review by
10/20/2017

No review comments provided

Review by
10/20/2017

“Our realtor recommended Grove to us and they've lived up to her highest recommendation for everything they've done in the four and half years we've been here from first consultation on a new HVAC system and hot water heater to their seasonal service on our heating and air conditioning. The Trane system we had installed has paid for itself in efficiency and low utility bills. All the service men have been polite and knowledgeable. Whenever we call the office whoever answers the phone is polite and chipper, as well as efficient. Kudos to Grove for a great company.”

Review by
10/18/2017

No review comments provided

Review by
10/18/2017

“Excellent.”

Review by
10/17/2017

“They do not send unskilled workers to do the job.”

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

“I had a 23-year-old HVAC. It apparently used a different type of coolant and kept the house much cooler. The new system does not but I am told that is probably the case with the newer systems.”

Review by
10/13/2017

No review comments provided

Review by
10/12/2017

No review comments provided

Review by
10/12/2017

“They installed gas heating and new air conditioning. Grove was very professional, neat, timely and informative, a great company.”

Review by
10/12/2017

“I have a geo-thermal system and they claim to be able to repair and maintenance. They were able to do neither. I had to call another company to get it up and running. Grove failed to diagnose a leak in the system.”

Review by
10/11/2017

“Professional and prompt service. The service tech was clean and very professional; handled the service and explained to me what was done and what if any maintenance he performed according to our service contact.”

Review by
10/11/2017

“Everything has been great. They have been servicing our units for several years and installed a new water heater for us. No complaints, the workers who come have all been really nice.”

Review by
10/11/2017

“Amazing products and very professional installation.”

Review by
10/11/2017

“Excellent service, high quality customer care and attention, very dependable.”

Review by
10/11/2017

“Outstanding in all phases of their service. They offer a yearly maintenance agreement which fits into your budget without causing financial difficulties. Men of their words.”

Review by
10/11/2017

“Grove has been our HVAC contractor for several years. They answer when called, will come out no matter when they are called. Reliable service.”

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

“Neat, clean, prompt and thorough.”

Review by
10/11/2017

“Great service.”

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
09/28/2016

No review comments provided

Review by
09/28/2016

No review comments provided

Review by
09/28/2016

No review comments provided

Review by
09/28/2016

“ALWAYS TIMELY. Excellent work. Friendly staff.”

Review by
09/28/2016

“The company over-promised and under-delivered on the system they installed. They said the system would heat and cool rooms better than the existing system but didn't recognize the ducts would still prevent certain rooms from receiving stronger air flow. They said the humidity problem in the basement would be fixed by adding a couple vents but that didn't work either. We had a geo system installed and they said the damage to the back yard would be contained to a small area but the whole back yard was destroyed along with parts of the fence and driveway.”

Review by
09/27/2016

“They are first class and do what they say!!”

Review by
09/27/2016

No review comments provided

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

“Showed up on time and answer all questions”

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

“Grove Heating & Cooling installed my geothermal unit 1 years ago and has very reliably kept the system in good working order since then. I highly recommend them to others.”

Review by
09/26/2016

“Most people are happy with a satisfactory experience when involved with a home improvement project. If you are fortunate enough to have an excellent experience you want everyone to know. We had an excellent experience with Grove Heating and Cooling installing ductless heat and air conditioning in our home. The entire staff was professional and thoughtful. They have been very responsive to the few questions we have had. The system works perfectly at a significant monthly utility savings. We could not be happier,”

Review by
09/26/2016

“I had a geothermal system installed. This required putting ducts throughout the house, a new electrical subpanel, and two wells. Grove, and their electrical, plumbing, ducting, drilling subcontractors did an excellent job, were timely, and provided a firm estimate, and helped with the state and federal tax refunds. There were a few bugs, and Grove responded very quickly and corrected the problem within hours. It has been running flawlessly for 13 months since.”

Review by
09/26/2016

“I liked their service at first but, after a few years, they started arriving after their appointment window on a regular basis. When an A/C unit needed replacement, their salesman's recommendation was to install a heat pump and use the oil for backup. They did not tell me that they were no longer servicing oil fired furnaces, which I found out when I called them for service soon after. I felt deceived and that is was a very poor way to serve a long time customer. We have since moved to a different service provider.”

Review by
09/26/2016

No review comments provided

Review by
09/25/2016

No review comments provided

Review by
09/25/2016

No review comments provided

Review by
09/25/2016

No review comments provided

Review by
09/25/2016

“Mike diagnosed the problem and went to get the necessary parts in a timely fashion. He then replaced and installed the parts. My air conditioning wasn't down for very long.”

Review by
09/25/2016

“Customer friendly and responsive. Trustworthy firm and worth considering when replacing an old HVAV system or performing maintenance services on an existing system.”

Review by
09/25/2016

“Great Service, already recommended them to others!”

Review by
09/25/2016

“Has to call twice before we got a return call from the tech but once he was figured out the problem quickly and fixed our A/C.”

Review by
09/25/2016

“Very professional in every way yet also friendly. Clearly experienced and knowledgeable. Prompt, courteous and efficient.”

Review by
09/25/2016

“Great customer service.”

Review by
09/25/2016

No review comments provided

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: