Grove Heating & Cooling
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Grove Heating & Cooling has received 4.9 out of 5 stars based on 200 customer surveys conducted through GuildQuality.
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9th year as a Best Pick Call
"Grove offers value that cannot be measured. We believe kindness is always necessary. Hard work is a reflection of who we are, and we pursue excellence at all times. We take pride in the craftsmen we train and employ; a fact you'll notice immediately in the attitude and integrity that they bring to your job."

Gary W. Grove | President & Owner
Company Information
Services Offered
Grove offers residential and commercial HVAC installation, design, maintenance, and repair as well as installation and service of air ducts, central air purifiers, water heaters, and boilers.
Warranty
Grove offers a two-year labor warranty on all new equipment installations and a lifetime craftsmanship warranty on all installations. The company honors all equipment manufacturers' warranties.
Company History
Grove was founded in 2002.
Distinctions
Grove is a Trane Comfort Specialist, a Mitsubishi Diamond Contractor, and a WaterFurnace Dealer.
Additional Information
Grove installs and services equipment from all leading manufacturers, specializing in green products such as geothermal heat pumps and energy-efficient heat pumps, air conditioners, and furnaces. The company also specializes in Mitsubishi ductless mini-split systems.
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
2142 Priest Bridge Court
Crofton, MD 21114
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MD HVAC 01-8836

Compiled Score:

Grove Heating & Cooling has received 4.9 out of 5 stars based on 200 customer surveys conducted through GuildQuality.
5
183
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10
3
5
2
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/19/2020

“We have been customers for several years and have always been satisfied with our services.”

Review by
08/08/2020

“Great job”

Review by
08/04/2020

“Have used Grove for many years and have always been satisfied with their work.”

Review by
08/01/2020

“I have used you many times and I would certainly call you again if need to”

Review by
07/30/2020

“My A/C quit working during a hot spell. I got an appointment immediately, and the technician arrived as promised and solved the problem quickly. Outstanding service!”

Review by
07/29/2020

“Always dependable, professional and courteous. Been using them for ten years.”

Review by
07/29/2020

“Why do I have to type a comment to submit the survey?”

Review by
07/24/2020

“I very much like their service. They are very courteous and trend to hire veterans. I am perfectly pleased with them. They are nice people.”

Review by
07/23/2020

“I've been satisfied with the heating and A/C. There have been a few issues with the A/C, and they got it fixed, but I think there may be a problem again. I've liked them much better than the predecessor company.”

Review by
07/23/2020

“They were very conscientious regarding the virus and the precautions needed.”

Review by
07/23/2020

“They usually respond quicker than I expect them to on service calls.”

Review by
07/23/2020

No review comments provided

Review by
07/23/2020

No review comments provided

Review by
07/23/2020

“We are very happy with the services from Grove Heating and Air.”

Review by
07/23/2020

“We have used Grove twice. I have nothing but good things to say about them.”

Review by
07/23/2020

“The tech did a great job. He was prompt. He was knowledgeable and friendly.”

Review by
07/23/2020

No review comments provided

Review by
07/23/2020

“They exceeded with their professionalism.”

Review by
07/23/2020

No review comments provided

Review by
07/23/2020

“They exceeded my expectations with their quality of service.”

Review by
07/23/2020

“They are consistent in doing a good job. They were timely, courteous, and overall they've been great.”

Review by
07/23/2020

“Olivia was very helpful in getting my original problem solved.”

Review by
07/23/2020

“I would like to recognize my service tech for his exceptional service.”

Review by
07/22/2020

No review comments provided

Review by
07/22/2020

“This is my experience. Please read below”

Review by
07/21/2020

“Office personnel and technicians always make an effort to be as helpful as possible.”

Review by
07/16/2020

“They were all outstanding, reliable and friendly.”

Review by
07/14/2020

No review comments provided

Review by
07/13/2020

“Beckie Kinner”

Review by
07/13/2020

No review comments provided

Review by
07/12/2020

“Good job!”

Review by
07/11/2020

No review comments provided

Review by
07/11/2020

“I'm glad I received this because I planned on writing to you. First of all Garrett is outstanding as a sales rep. and a class act. He answered every question and put me at total peace about the purchase I was about to make. Well informed and honest is how I would describe him.”

Review by
07/11/2020

No review comments provided

Review by
07/11/2020

“Garret and Dru”

Review by
07/10/2020

“All of the technicians over the years have been pleasant, helpful and communicative.”

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

“They were the second company we had to call to resolve the issue and Grove Heating and Cooling repaired our two AC issues.”

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

“Their installation and maintenance have been first rate, and the personnel are always professional.”

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

No review comments provided

Review by
09/18/2019

“I have used the company for years and they have always done a great job!”

Review by
08/27/2019

“Grove Heating & Cooling, Inc. met/exceeded my expectations by getting the job.”

Review by
08/27/2019

“I would like to recognize everyone who has come to my home, especially Drew, for exceptional service.”

Review by
08/27/2019

“They are very responsive. They come on time when they say. They do very high-quality work. They take care to make sure they are leaving everything the same as when they came. They put booties on, and the house is perfectly in order. I couldn't be happier with Grove Heating & Cooling, Inc. and that is why we have used them all these years.”

Review by
08/27/2019

“They are very friendly on the phone, they are always crazy about cleanliness, and they wear booties when they come inside your house etc. Even if you tell them it's okay not to wear them, they insist on wearing them.”

Review by
08/27/2019

“I was really happy with Grove Heating & Cooling's service.”

Review by
08/27/2019

“I would like to recognize their Service Manager, Brian (?) for his exceptional service.”

Review by
08/07/2019

“They met or exceeded expectations in explaining the various options that were available in terms of systems we might use and put into our house.”

Review by
08/07/2019

“What impressed me the most was the technician that came out changed out the filter in humidifier and did not charge me for anything. I tried to find it at home depot and could not. I really appreciate it.”

Review by
08/07/2019

“I would like to recognize the technician for his excellent service.”

Review by
08/07/2019

“They back up their work 100%.”

Review by
08/07/2019

“I am most satisfied with the quality of the work.”

Review by
07/09/2019

“I would like to recognize the technician who done my service for his exceptional service.”

Review by
07/09/2019

“Yes.”

Review by
07/09/2019

“They were both great.”

Review by
07/09/2019

“Austin, the service technician, did an exceptional job.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I've always been really happy with their work.”

Review by
07/09/2019

“They were fast, friendly and efficient.”

Review by
07/09/2019

“I like that they re a local company.”

Review by
07/09/2019

“I would like to recognize Garrett for his exceptional service. He was very helpful in finding what would be the best unit for me.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I was most satisfied that they fixed my problem very quickly.”

Review by
07/25/2018

“I am happy with the service, they have always been great.”

Review by
07/25/2018

“I am most satisfied with their honesty. They have been working with us to make sure our unit runs as long as it can.”

Review by
07/25/2018

“They exceeded my expectations because they were very prompt and fast. I called them and they provided the service right away. They came out either the next day or that day, so it was fast which was good because really hot, so we really needed to have the AC working.”

Review by
07/16/2018

“They met my expectations in all areas. I have been satisfied so far.”

Review by
07/16/2018

“They met my expectations in everything. They do a fantastic job.”

Review by
07/16/2018

No review comments provided

Review by
07/13/2018

“The serviceman they sent to me was exceptional. I was considering dropping Grove until I met him. I think the previous serviceman took me for some extra money.”

Review by
07/13/2018

“I was most satisfied with the work they did.”

Review by
07/13/2018

“I would like to recognize the last sales representative that came out. I do not recall his name.”

Review by
07/13/2018

“I was satisfied with them because they were very thorough.”

Review by
06/26/2018

“Their customer service was terrific and met my expectations.”

Review by
06/22/2018

“They exceeded my expectations because they were really professional and they took care of the job. It wasn't an easy job. They were the original installers. This house didn't have AC, so there were no ducts or anything. The house was really chopped up and they figured out how to install two systems and make it work.”

Review by
06/22/2018

“They met or exceeded my expectations in the quality of the work itself. So far, there are no problems.”

Review by
06/22/2018

“They met or exceeded my expectations in their ability to keep old equipment running.”

Review by
06/22/2018

“Well I had only had them come out once and the guy's name was Austin I think, but he was great. He was very friendly, very knowledgeable, and you know, sometimes when workers come into your house you're like 'oh my god, who's this creepy guy,' but that was not the case, he was very comfortable, but he was the only guy that came over.”

Review by
06/22/2018

No review comments provided

Review by
06/22/2018

“I would like to recognize the service technicians that came out for their exceptional service. They were both really good and really nice.”

Review by
06/22/2018

“In customer service overall.”

Review by
06/22/2018

“The problem I had wasn't really a problem but they went ahead and did an improvement I wasn't expecting.”

Review by
10/23/2017

No review comments provided

Review by
10/23/2017

No review comments provided

Review by
10/20/2017

“Good job.”

Review by
10/20/2017

“I have been using Grove Heating & Cooling for over 10 years, would not trust my heat pump service to any other company.”

Review by
10/20/2017

No review comments provided

Review by
10/20/2017

“Our realtor recommended Grove to us and they've lived up to her highest recommendation for everything they've done in the four and half years we've been here from first consultation on a new HVAC system and hot water heater to their seasonal service on our heating and air conditioning. The Trane system we had installed has paid for itself in efficiency and low utility bills. All the service men have been polite and knowledgeable. Whenever we call the office whoever answers the phone is polite and chipper, as well as efficient. Kudos to Grove for a great company.”

Review by
10/18/2017

No review comments provided

Review by
10/18/2017

“Excellent.”

Review by
10/17/2017

“They do not send unskilled workers to do the job.”

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

“I had a 23-year-old HVAC. It apparently used a different type of coolant and kept the house much cooler. The new system does not but I am told that is probably the case with the newer systems.”

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