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FEATURED REVIEWS
“I would like to recognize the service technicians that came out for their exceptional service. They were both really good and really nice.”
“They exceeded my expectations because they were really professional and they took care of the job. It wasn't an easy job. They were the original installers. This house didn't have AC, so there were no ducts or anything. The house was really chopped up and they figured out how to install two systems and make it work.”
“Our realtor recommended Grove to us and they've lived up to her highest recommendation for everything they've done in the four and half years we've been here from first consultation on a new HVAC system and hot water heater to their seasonal service on our heating and air conditioning. The Trane system we had installed has paid for itself in efficiency and low utility bills. All the service men have been polite and knowledgeable. Whenever we call the office whoever answers the phone is polite and chipper, as well as efficient. Kudos to Grove for a great company.”
“Most people are happy with a satisfactory experience when involved with a home improvement project. If you are fortunate enough to have an excellent experience you want everyone to know. We had an excellent experience with Grove Heating and Cooling installing ductless heat and air conditioning in our home. The entire staff was professional and thoughtful. They have been very responsive to the few questions we have had. The system works perfectly at a significant monthly utility savings. We could not be happier,”
“Grove Heating & Cooling installed my geothermal unit 1 years ago and has very reliably kept the system in good working order since then. I highly recommend them to others.”
“I have used the company for years and they have always done a great job!”
“Grove Heating & Cooling, Inc. met/exceeded my expectations by getting the job.”
“I would like to recognize everyone who has come to my home, especially Drew, for exceptional service.”
“They are very responsive. They come on time when they say. They do very high-quality work. They take care to make sure they are leaving everything the same as when they came. They put booties on, and the house is perfectly in order. I couldn't be happier with Grove Heating & Cooling, Inc. and that is why we have used them all these years.”
“They are very friendly on the phone, they are always crazy about cleanliness, and they wear booties when they come inside your house etc. Even if you tell them it's okay not to wear them, they insist on wearing them.”
“I was really happy with Grove Heating & Cooling's service.”
“I would like to recognize their Service Manager, Brian (?) for his exceptional service.”
“They met or exceeded expectations in explaining the various options that were available in terms of systems we might use and put into our house.”
“What impressed me the most was the technician that came out changed out the filter in humidifier and did not charge me for anything. I tried to find it at home depot and could not. I really appreciate it.”
“I would like to recognize the technician for his excellent service.”
“They back up their work 100%.”
“I am most satisfied with the quality of the work.”
“I would like to recognize the technician who done my service for his exceptional service.”
“Yes.”
“They were both great.”
“Austin, the service technician, did an exceptional job.”
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“I've always been really happy with their work.”
“They were fast, friendly and efficient.”
“I like that they re a local company.”
“I would like to recognize Garrett for his exceptional service. He was very helpful in finding what would be the best unit for me.”
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“I was most satisfied that they fixed my problem very quickly.”
“I am happy with the service, they have always been great.”
“I am most satisfied with their honesty. They have been working with us to make sure our unit runs as long as it can.”
“They exceeded my expectations because they were very prompt and fast. I called them and they provided the service right away. They came out either the next day or that day, so it was fast which was good because really hot, so we really needed to have the AC working.”
“They met my expectations in all areas. I have been satisfied so far.”
“They met my expectations in everything. They do a fantastic job.”
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“The serviceman they sent to me was exceptional. I was considering dropping Grove until I met him. I think the previous serviceman took me for some extra money.”
“I was most satisfied with the work they did.”
“I would like to recognize the last sales representative that came out. I do not recall his name.”
“I was satisfied with them because they were very thorough.”
“Their customer service was terrific and met my expectations.”
“They exceeded my expectations because they were really professional and they took care of the job. It wasn't an easy job. They were the original installers. This house didn't have AC, so there were no ducts or anything. The house was really chopped up and they figured out how to install two systems and make it work.”
“They met or exceeded my expectations in the quality of the work itself. So far, there are no problems.”
“They met or exceeded my expectations in their ability to keep old equipment running.”
“Well I had only had them come out once and the guy's name was Austin I think, but he was great. He was very friendly, very knowledgeable, and you know, sometimes when workers come into your house you're like 'oh my god, who's this creepy guy,' but that was not the case, he was very comfortable, but he was the only guy that came over.”
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“I would like to recognize the service technicians that came out for their exceptional service. They were both really good and really nice.”
“In customer service overall.”
“The problem I had wasn't really a problem but they went ahead and did an improvement I wasn't expecting.”
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“Good job.”
“I have been using Grove Heating & Cooling for over 10 years, would not trust my heat pump service to any other company.”
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“Our realtor recommended Grove to us and they've lived up to her highest recommendation for everything they've done in the four and half years we've been here from first consultation on a new HVAC system and hot water heater to their seasonal service on our heating and air conditioning. The Trane system we had installed has paid for itself in efficiency and low utility bills. All the service men have been polite and knowledgeable. Whenever we call the office whoever answers the phone is polite and chipper, as well as efficient. Kudos to Grove for a great company.”
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“Excellent.”
“They do not send unskilled workers to do the job.”
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“I had a 23-year-old HVAC. It apparently used a different type of coolant and kept the house much cooler. The new system does not but I am told that is probably the case with the newer systems.”
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“They installed gas heating and new air conditioning. Grove was very professional, neat, timely and informative, a great company.”
“I have a geo-thermal system and they claim to be able to repair and maintenance. They were able to do neither. I had to call another company to get it up and running. Grove failed to diagnose a leak in the system.”
“Professional and prompt service. The service tech was clean and very professional; handled the service and explained to me what was done and what if any maintenance he performed according to our service contact.”
“Everything has been great. They have been servicing our units for several years and installed a new water heater for us. No complaints, the workers who come have all been really nice.”
“Amazing products and very professional installation.”
“Excellent service, high quality customer care and attention, very dependable.”
“Outstanding in all phases of their service. They offer a yearly maintenance agreement which fits into your budget without causing financial difficulties. Men of their words.”
“Grove has been our HVAC contractor for several years. They answer when called, will come out no matter when they are called. Reliable service.”
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“Neat, clean, prompt and thorough.”
“Great service.”
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“ALWAYS TIMELY. Excellent work. Friendly staff.”
“The company over-promised and under-delivered on the system they installed. They said the system would heat and cool rooms better than the existing system but didn't recognize the ducts would still prevent certain rooms from receiving stronger air flow. They said the humidity problem in the basement would be fixed by adding a couple vents but that didn't work either. We had a geo system installed and they said the damage to the back yard would be contained to a small area but the whole back yard was destroyed along with parts of the fence and driveway.”
“They are first class and do what they say!!”
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“Showed up on time and answer all questions”
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“Grove Heating & Cooling installed my geothermal unit 1 years ago and has very reliably kept the system in good working order since then. I highly recommend them to others.”
“Most people are happy with a satisfactory experience when involved with a home improvement project. If you are fortunate enough to have an excellent experience you want everyone to know. We had an excellent experience with Grove Heating and Cooling installing ductless heat and air conditioning in our home. The entire staff was professional and thoughtful. They have been very responsive to the few questions we have had. The system works perfectly at a significant monthly utility savings. We could not be happier,”
“I had a geothermal system installed. This required putting ducts throughout the house, a new electrical subpanel, and two wells. Grove, and their electrical, plumbing, ducting, drilling subcontractors did an excellent job, were timely, and provided a firm estimate, and helped with the state and federal tax refunds. There were a few bugs, and Grove responded very quickly and corrected the problem within hours. It has been running flawlessly for 13 months since.”
“I liked their service at first but, after a few years, they started arriving after their appointment window on a regular basis. When an A/C unit needed replacement, their salesman's recommendation was to install a heat pump and use the oil for backup. They did not tell me that they were no longer servicing oil fired furnaces, which I found out when I called them for service soon after. I felt deceived and that is was a very poor way to serve a long time customer. We have since moved to a different service provider.”
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“Mike diagnosed the problem and went to get the necessary parts in a timely fashion. He then replaced and installed the parts. My air conditioning wasn't down for very long.”
“Customer friendly and responsive. Trustworthy firm and worth considering when replacing an old HVAV system or performing maintenance services on an existing system.”
“Great Service, already recommended them to others!”
“Has to call twice before we got a return call from the tech but once he was figured out the problem quickly and fixed our A/C.”
“Very professional in every way yet also friendly. Clearly experienced and knowledgeable. Prompt, courteous and efficient.”
“Great customer service.”
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