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FEATURED REVIEWS
“I very much like their service. They are very courteous and trend to hire veterans. I am perfectly pleased with them. They are nice people.”
“I would like to recognize the service technicians that came out for their exceptional service. They were both really good and really nice.”
“They exceeded my expectations because they were really professional and they took care of the job. It wasn't an easy job. They were the original installers. This house didn't have AC, so there were no ducts or anything. The house was really chopped up and they figured out how to install two systems and make it work.”
“Our realtor recommended Grove to us and they've lived up to her highest recommendation for everything they've done in the four and half years we've been here from first consultation on a new HVAC system and hot water heater to their seasonal service on our heating and air conditioning. The Trane system we had installed has paid for itself in efficiency and low utility bills. All the service men have been polite and knowledgeable. Whenever we call the office whoever answers the phone is polite and chipper, as well as efficient. Kudos to Grove for a great company.”
“Most people are happy with a satisfactory experience when involved with a home improvement project. If you are fortunate enough to have an excellent experience you want everyone to know. We had an excellent experience with Grove Heating and Cooling installing ductless heat and air conditioning in our home. The entire staff was professional and thoughtful. They have been very responsive to the few questions we have had. The system works perfectly at a significant monthly utility savings. We could not be happier,”
“Always dependable, professional and courteous. Been using them for ten years.”
“Why do I have to type a comment to submit the survey?”
“I very much like their service. They are very courteous and trend to hire veterans. I am perfectly pleased with them. They are nice people.”
“I've been satisfied with the heating and A/C. There have been a few issues with the A/C, and they got it fixed, but I think there may be a problem again. I've liked them much better than the predecessor company.”
“They were very conscientious regarding the virus and the precautions needed.”
“They usually respond quicker than I expect them to on service calls.”
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“We are very happy with the services from Grove Heating and Air.”
“We have used Grove twice. I have nothing but good things to say about them.”
“The tech did a great job. He was prompt. He was knowledgeable and friendly.”
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“They exceeded with their professionalism.”
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“They exceeded my expectations with their quality of service.”
“They are consistent in doing a good job. They were timely, courteous, and overall they've been great.”
“Olivia was very helpful in getting my original problem solved.”
“I would like to recognize my service tech for his exceptional service.”
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“This is my experience. Please read below”
“Office personnel and technicians always make an effort to be as helpful as possible.”
“They were all outstanding, reliable and friendly.”
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“Beckie Kinner”
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“Good job!”
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“I'm glad I received this because I planned on writing to you. First of all Garrett is outstanding as a sales rep. and a class act. He answered every question and put me at total peace about the purchase I was about to make. Well informed and honest is how I would describe him.”
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“Garret and Dru”
“All of the technicians over the years have been pleasant, helpful and communicative.”
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“They were the second company we had to call to resolve the issue and Grove Heating and Cooling repaired our two AC issues.”
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“Their installation and maintenance have been first rate, and the personnel are always professional.”
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“I have used the company for years and they have always done a great job!”
“Grove Heating & Cooling, Inc. met/exceeded my expectations by getting the job.”
“I would like to recognize everyone who has come to my home, especially Drew, for exceptional service.”
“They are very responsive. They come on time when they say. They do very high-quality work. They take care to make sure they are leaving everything the same as when they came. They put booties on, and the house is perfectly in order. I couldn't be happier with Grove Heating & Cooling, Inc. and that is why we have used them all these years.”
“They are very friendly on the phone, they are always crazy about cleanliness, and they wear booties when they come inside your house etc. Even if you tell them it's okay not to wear them, they insist on wearing them.”
“I was really happy with Grove Heating & Cooling's service.”
“I would like to recognize their Service Manager, Brian (?) for his exceptional service.”
“They met or exceeded expectations in explaining the various options that were available in terms of systems we might use and put into our house.”
“What impressed me the most was the technician that came out changed out the filter in humidifier and did not charge me for anything. I tried to find it at home depot and could not. I really appreciate it.”
“I would like to recognize the technician for his excellent service.”
“They back up their work 100%.”
“I am most satisfied with the quality of the work.”
“I would like to recognize the technician who done my service for his exceptional service.”
“Yes.”
“They were both great.”
“Austin, the service technician, did an exceptional job.”
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“I've always been really happy with their work.”
“They were fast, friendly and efficient.”
“I like that they re a local company.”
“I would like to recognize Garrett for his exceptional service. He was very helpful in finding what would be the best unit for me.”
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“I was most satisfied that they fixed my problem very quickly.”
“I am happy with the service, they have always been great.”
“I am most satisfied with their honesty. They have been working with us to make sure our unit runs as long as it can.”
“They exceeded my expectations because they were very prompt and fast. I called them and they provided the service right away. They came out either the next day or that day, so it was fast which was good because really hot, so we really needed to have the AC working.”
“They met my expectations in all areas. I have been satisfied so far.”
“They met my expectations in everything. They do a fantastic job.”
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“The serviceman they sent to me was exceptional. I was considering dropping Grove until I met him. I think the previous serviceman took me for some extra money.”
“I was most satisfied with the work they did.”
“I would like to recognize the last sales representative that came out. I do not recall his name.”
“I was satisfied with them because they were very thorough.”
“Their customer service was terrific and met my expectations.”
“They exceeded my expectations because they were really professional and they took care of the job. It wasn't an easy job. They were the original installers. This house didn't have AC, so there were no ducts or anything. The house was really chopped up and they figured out how to install two systems and make it work.”
“They met or exceeded my expectations in the quality of the work itself. So far, there are no problems.”
“They met or exceeded my expectations in their ability to keep old equipment running.”
“Well I had only had them come out once and the guy's name was Austin I think, but he was great. He was very friendly, very knowledgeable, and you know, sometimes when workers come into your house you're like 'oh my god, who's this creepy guy,' but that was not the case, he was very comfortable, but he was the only guy that came over.”
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“I would like to recognize the service technicians that came out for their exceptional service. They were both really good and really nice.”
“In customer service overall.”
“The problem I had wasn't really a problem but they went ahead and did an improvement I wasn't expecting.”
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“Good job.”
“I have been using Grove Heating & Cooling for over 10 years, would not trust my heat pump service to any other company.”
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“Our realtor recommended Grove to us and they've lived up to her highest recommendation for everything they've done in the four and half years we've been here from first consultation on a new HVAC system and hot water heater to their seasonal service on our heating and air conditioning. The Trane system we had installed has paid for itself in efficiency and low utility bills. All the service men have been polite and knowledgeable. Whenever we call the office whoever answers the phone is polite and chipper, as well as efficient. Kudos to Grove for a great company.”
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“Excellent.”
“They do not send unskilled workers to do the job.”
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“I had a 23-year-old HVAC. It apparently used a different type of coolant and kept the house much cooler. The new system does not but I am told that is probably the case with the newer systems.”
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“They installed gas heating and new air conditioning. Grove was very professional, neat, timely and informative, a great company.”
“I have a geo-thermal system and they claim to be able to repair and maintenance. They were able to do neither. I had to call another company to get it up and running. Grove failed to diagnose a leak in the system.”
“Professional and prompt service. The service tech was clean and very professional; handled the service and explained to me what was done and what if any maintenance he performed according to our service contact.”
