Bay Breeze Heating and Cooling, Inc.
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Bay Breeze Heating and Cooling, Inc. has received 4.8 out of 5 stars based on 97 customer surveys conducted through GuildQuality.
5
84
4
9
3
1
2
2
1
1
9th year as a Best Pick Call
"Bay Breeze was started with the main focus to deliver 100 percent customer satisfaction. We continue to provide an immeasurable value in the services and quality products that we offer, and we will continue to take care of the customer first. Our dedication is your peace of mind."

Ryan Butler | Owner & President
Company Information
Services Offered
Bay Breeze sells, services, and installs air conditioners, air source heat pumps and geothermal heat pumps, oil and gas furnaces, boilers, ductless units, and indoor air quality products. The company also offers maintenance contracts.
Warranty
Bay Breeze offers a double lifetime workmanship warranty on all equipment installations and a one-year parts-and-labor warranty on all service parts installed.
Company History
The company was established in 2001.
Distinctions
Bay Breeze is a Trane Comfort Specialist.
Additional Information
The company services and repairs all equipment brands and models and installs primarily Trane equipment and Mitsubishi ductless units. Bay Breeze also offers green products, such as ClimateMaster geothermal heat pumps, tankless water heaters, and heat pump water heaters.
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
3350 A Patuxent River Road
Davidsonville, MD 21035
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
8:00 am - 3:00 pm
Sun
Closed
Licenses
MD HVAC 02-2798

Compiled Score:

Bay Breeze Heating and Cooling, Inc. has received 4.8 out of 5 stars based on 97 customer surveys conducted through GuildQuality.
5
84
4
9
3
1
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/16/2021

No review comments provided

Review by
08/15/2021

“Karen who is nice, responsive, and great at her job. Kevin S who is a terrific tech and great communicator.”

Review by
08/15/2021

No review comments provided

Review by
06/30/2021

No review comments provided

Review by
06/30/2021

No review comments provided

Review by
06/29/2021

“They come when they say they will be there”

Review by
06/29/2021

“All the techs who service our systems were friendly, efficient, and professional.”

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

“Chris and Karen”

Review by
06/29/2021

“Fantastic service, very professional, and timely. Most highly recommended!”

Review by
06/29/2021

“exceptional from beginning to end. Chris Kitner was the BEST at every level.”

Review by
06/29/2021

“Kevin Samons”

Review by
06/29/2021

No review comments provided

Review by
06/24/2021

“I called the company to look at an ac unit that wasn't cooling. The technician came out, identified the problem, said that a part needed to be replaced, took a check, and left. I called the company a few days later to ask when they could replace the part and was told that they didn't know I wanted it replaced. They quoted me a high price over the phone and said the technician would call me to discuss options. He never did. Finally I called another company who had the unit fixed in 2 days and charged me less than what I was told the part would cost by Bay Breze.”

Review by
06/23/2021

“Have always come when we have a problem but we haven't had a problem for approx. 1 year.”

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

“Kevin Salmon is a true professional, knowledgeable and a subject matter expert. We always request Kevin when scheduling our service.”

Review by
06/22/2021

“Staff were professional, responsive, and friendly. Appointment was kept right on time with good communication. Technician shared good advice.”

Review by
06/22/2021

“I have already recommended Bay Breeze to a neighbor. She was very pleased.”

Review by
06/22/2021

“They are accommodating, respectful, dependable, & knowledgeable (able to trouble-shoot) about problems that crop up!”

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

“Justin.”

Review by
06/18/2021

No review comments provided

Review by
06/18/2021

No review comments provided

Review by
06/18/2021

“The Technician, Chris Kitner, seemed very knowledgeable and appears to be the epitome of great customer service.”

Review by
06/18/2021

“Always do good work”

Review by
06/18/2021

“The whole team was simply amazing. Could not be happier with how the project turned out.”

Review by
06/18/2021

No review comments provided

Review by
06/18/2021

No review comments provided

Review by
06/18/2021

No review comments provided

Review by
06/17/2021

“Kevin Sammon did a fabulous job; always does”

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

“I have recommended Bay Breeze several times.”

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

“Chris I think was the name of the service man.”

Review by
06/17/2021

“Technician was on time, courteous and knowledgeable.”

Review by
06/17/2021

No review comments provided

Review by
11/20/2020

“I would like to recognize the service technician from Bay Breeze Heating and Cooling that came out for his exceptional service.”

Review by
11/20/2020

“Everyone was very helpful and knowledgeable!”

Review by
11/20/2020

“It was well done and I'm happy with it.”

Review by
11/20/2020

“I would recognize all of the crew members on my project. They were all really good.”

Review by
11/20/2020

“I was happy with the installation and everything worked.”

Review by
11/04/2020

“I would like to recognize all of their workman and Justin. They always did a great job, were clean, professional, courteous, knowledgeable, and honest.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“I would like to recognize Clarence and his boss for exceptional service.”

Review by
11/04/2020

“They do great work.”

Review by
11/04/2020

“Whenever I called them, they get someone here as soon as possible. The receptionist is very friendly when I talk to her.”

Review by
11/04/2020

“They are really reliable and helpful.”

Review by
11/04/2020

“I really appreciated the salesperson. She was knowledgeable, friendly, and helped me purchase a new unit for my home. I appreciated her demeanor.”

Review by
11/04/2020

“I had no problems with Bay Breeze Heating and Cooling.”

Review by
11/04/2020

“As far as the technical work and customer service, it was exceptional and professional.”

Review by
01/13/2020

“Everyone that we dealt with was professional, courteous, knowledgeable, up front about costs and work that was needed. The way every company should be.”

Review by
01/12/2020

No review comments provided

Review by
01/12/2020

“Dave (installer) always strives for minimal intrusion into the finished structure”

Review by
12/18/2019

“The whole team is outstanding. I've been with them for years. They took care of my mother and sister's needs. They are our family's HVAC company.”

Review by
12/18/2019

“Ryan was awesome; he designed what I needed.”

Review by
12/18/2019

“Bay Breeze Heating and Cooling, Inc. met or exceeded my expectations in terms of timeliness. It was performed on time and quickly.”

Review by
12/06/2019

“They have all been great.”

Review by
12/04/2019

“I was most satisfied with the communication.”

Review by
12/03/2019

No review comments provided

Review by
12/03/2019

“They have excellent customer service.”

Review by
12/03/2019

“I would like to recognize them for bringing out a standing air conditioner to make sure I was comfortable throughout the process.”

Review by
12/03/2019

“I would like to recognize my technician for his exceptional service. He was great.”

Review by
11/29/2019

No review comments provided

Review by
11/26/2019

No review comments provided

Review by
11/24/2019

“Service Technician Justin Page is outstanding! Efficient, expert, courteous, timely, and communicative. I can always count on Justin to effectively complete regular maintenance of my HVAC system and, if necessary, identify cause of a problem and complete the job effectively.”

Review by
11/24/2019

No review comments provided

Review by
11/20/2019

“All technicians that come out are outstanding.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“I would like to recognize Sheri for her exceptional service.”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

“Office staff.”

Review by
11/19/2019

“They were really great on the phone. They showed up on time. They always do a good job.”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

“They did a great job.”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

“Took a number of visits to solve the problem but they got a senior tech involved and figured it out.”

Review by
11/19/2019

No review comments provided

Review by
11/17/2019

“My technician for the last three jobs has been effective, professional and very pleasant. I plan on calling him in for my annual maintenance check prior to the winter months.”

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

“on time, good price, job well done”

Review by
11/15/2019

“Time efficiency”

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

“They all did a good job.”

Review by
11/15/2019

No review comments provided

Review by
11/14/2019

“Kevin has been to my place a number of times for Service Work. Always Very professional. Courteous and friendly. Does a Very good job!”

Review by
11/14/2019

No review comments provided

Review by
11/14/2019

No review comments provided

Review by
11/14/2019

No review comments provided

Review by
07/27/2018

“I would recognize the young man that came out to my house for exceptional service.”

Review by
07/21/2018

“Sherrie, the sales rep, should be recognized.”

Review by
07/20/2018

“My technician was wonderful.”

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