AirPro Air Conditioning & Heating
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

AirPro Air Conditioning & Heating has received 4.7 out of 5 stars based on 164 customer surveys conducted through GuildQuality.
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10th year as a Best Pick Call
"We're unique in that we take extreme pride in the quality of our service and installation. From the time you call us until the time our technicians leave your home, we promise your experience will be phenomenal. We're so proud of our work that we offer a 100 percent customer satisfaction guarantee or your money back."

Robert Monroe | Owner
Company Information
Services Offered
AirPro's services include replacement equipment, repairs, indoor air quality checks and solutions, mini-split systems, home insulation, and duct system analysis. The company specializes in home comfort solutions. AirPro also offers a complete maintenance service program, 24/7 emergency service, and a free service call with every repair.
Warranty
AirPro offers a ten-year parts-and-labor warranty on all qualifying equipment.
Company History
AirPro is a family owned and operated company. Bob Monroe and his family have served the community since 1989.
Distinctions
The company is a Mitsubishi Diamond Elite Contractor and employs a NATE-certified technician.
Employee Information
Employees undergo background checks and drug testing. Technicians wear uniforms and shoe covers to protect floors.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston, Conroe, Cypress, Spring, Tomball
Address
10010 Gilson Lane
Houston, TX 77086
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours
Licenses
TACLB00012269E

Compiled Score:

AirPro Air Conditioning & Heating has received 4.7 out of 5 stars based on 164 customer surveys conducted through GuildQuality.
5
136
4
16
3
5
2
6
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/23/2020

No review comments provided

Review by
11/23/2020

“All personnel have been qualified and competent.”

Review by
11/23/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Just great honesty and professionalism”

Review by
11/16/2020

No review comments provided

Review by
11/13/2020

“I would like to recognize the salesperson. He was honest and did his best to give me a very good deal. He sealed the deal.”

Review by
11/12/2020

No review comments provided

Review by
11/10/2020

“The gentleman that came from AirPro Air Conditioning Heating was profsesional and did a very good job. I am very pleased.”

Review by
11/10/2020

“They give you exceptional service.”

Review by
11/10/2020

No review comments provided

Review by
11/10/2020

“They exceeded our expectations in recommending our system. It's been exactly what we wanted.”

Review by
11/10/2020

“When we went on vacation our bedroom flooded from the A/C line. We are not sure what happened. They did not make any notations as to what they did when they came out so there was no way to tell if it was their fault for not doing their job.”

Review by
11/10/2020

“AirPro Air Conditioning & Heating exceeded my expectations as they did follow through with the credit return.”

Review by
11/09/2020

No review comments provided

Review by
11/07/2020

“Installation and service call”

Review by
11/06/2020

“each worker over the years hs been clean, polite, infformative ,punctual and I have neverhad a complaint”

Review by
11/06/2020

“All of the Techs and staff are great”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

“Ralph Leal, A/C technician, was very professional and thorough in his workmanship. He patiently listened to our questions and answered all our concerns.”

Review by
11/06/2020

“Great service and awesome team. They really know what they are doing.”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
10/02/2019

“I would like to recognize my technician for his exceptional service. He knew what he was doing.”

Review by
09/18/2019

“John and Bobby were fantastic. They were great to deal with and very professional.”

Review by
09/17/2019

“AirPro always manages to get me on their schedule. They always get the work done and when they leave it works well and has been done correctly.”

Review by
09/17/2019

“The gentleman who came out to the house to assess our unit and give a breakdown of the cost; I can't remember his name.”

Review by
09/17/2019

No review comments provided

Review by
09/17/2019

“They exceeded in all aspects.”

Review by
08/26/2019

“The cost of the job and the speed that they were able to get out was great. The time it took to complete the job was shorter than I expected as well.”

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

“The tech did a stellar job explaining what he was doing. I appreciated his level of service.”

Review by
08/26/2019

“They are always providing me with good service.”

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

No review comments provided

Review by
08/07/2019

“I would recommend AirPro because they respond quickly, there were here on time, and they found the issue and fixed it right away.”

Review by
08/07/2019

“They met my expectations in everything that they did.”

Review by
08/07/2019

“I would like to recognize Bob Monroe.”

Review by
08/06/2019

“I would like to recognize the guy who came out to complete the work. He was really good.”

Review by
08/06/2019

“Shaun Juhasc was great.”

Review by
08/06/2019

“He wasn't on the job but Shawn is amazing.”

Review by
08/06/2019

“I have used them for 13 years now.”

Review by
08/06/2019

“I would like to recognize my salesman for his exceptional service.”

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

“I cant remember their names.”

Review by
08/06/2019

“There is no one I would like to recognize.”

Review by
07/09/2019

“I would like to recognize Shawn for his exceptional service with AirPro Air Conditioning Heating. He is always great when he comes.”

Review by
07/03/2019

“The quick service exceeded my expectations. It was a 100-degree day when my air conditioner broke, and they couldn't see me for a day or two, but when they heard that we were elderly and my husband was disabled, they came out and fixed it that day.”

Review by
07/03/2019

“I would like to recognize Chris Gonzalez for his exceptional service.”

Review by
07/02/2019

“I would like to recognize the tech who attended the tune-up of my air-conditioner.”

Review by
07/02/2019

“The service was very good. My technician was very quick and professional.”

Review by
07/02/2019

“I would like to recognize the man who came in and checked out my project after it was completed for his exceptional service.”

Review by
07/02/2019

“I'd like to recognize Cody.”

Review by
07/02/2019

“They were great in their overall expertise of the area.”

Review by
07/02/2019

“The guy that came was very helpful.”

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

“I would like to recognize John Hudson for his exceptional service.”

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

“The technician came to my home to inspect the AC and everything was working fine, however, he told me that told me I needed a new coil and 4 pounds of freon. Airpro had put a new coil in back in 2011 and it had a 10-year warranty. He said that the coil was free but the labor was $1300.00 and the freon was $129.00 per pound. I had a 2nd and 3rd opinion and both companies told me there was nothing wrong with my coil or freon. I forget when Airpro was here but I have not had a lick of trouble since then.”

Review by
07/16/2018

“I was most satisfied that they were prompt, provided immediate service, and with the quality.”

Review by
07/10/2018

“I was most satisfied with how articulate they are. They explain things well and give you your options. Cody came out yesterday and he was exceptional as most of them are.”

Review by
07/09/2018

No review comments provided

Review by
07/09/2018

No review comments provided

Review by
07/09/2018

“Chris Gonzalez did a great job for us!”

Review by
07/07/2018

“Keith was a pleasure to work with. Your techs are top notch as well.”

Review by
07/04/2018

No review comments provided

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

“John Hudson was the supervisor, and was amazing. He stopped by to make sure the set up was done. He also checked on the crew in the afternoon. He later followed up with us and taught us how to use the thermostat on our phone. The crew he had was amazing.”

Review by
07/02/2018

“Everything was great. I have been using them for years.”

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

“I would like to recognize the gentleman that came out the very first time to inspect it. I do not remember his name. He was great. He explained everything and was patient. He did an excellent job.”

Review by
07/02/2018

No review comments provided

Review by
06/29/2018

No review comments provided

Review by
06/29/2018

“Suggested corrective action on issues that were not resolved with the builder!”

Review by
06/28/2018

“They met my expectations because they did everything okay.”

Review by
06/28/2018

“They met or exceeded my expectations in getting out here so quickly. They came two times within one hour (because it was a weekend).”

Review by
06/28/2018

“the company has been reliable and worthy to be recommended.”

Review by
06/27/2018

“I have been using AirPro A/C for at least 10 years. I find them very efficient and reliable. When I had a problem, they were right here.”

Review by
06/28/2017

“They did some work for us. I have no complaints.”

Review by
06/28/2017

“They changed out everything for me. They're A+.”

Review by
06/28/2017

“We used Air Pro. They did excellent work.”

Review by
06/28/2017

“They did a condenser install at the rent house. I met the gentleman there when they came and I was there when they finished. I knew Bob because I used to know Greg when he worked at Air Pro years ago, so Bob did quite a bit of work for my house, my rent house, and my son's house. I've had no problems whatsoever. The prices are all about what everybody else would charge but they do a good job. I had an issue once at the rent house. I called Bob and he sent somebody back out to correct it, so no problems at all. Can't complain at all. I'd give everybody an A for everything.”

Review by
06/28/2017

“I had a 100% positive experience with them. They're so thorough and so nice. We've known the owner since he was a child, so we're very fond of them. They've done everything right that we've liked. He's a businessman, and I was friends with his mother. They get an A+ on everything. They're very honest. We've had exceptional business with them and service. They're the only people we do business with. We bought our current air conditioner from them 20 years ago and if we need another one we'll go with them again.”

Review by
06/28/2017

“I've been using AirPro for over 20 years. I like lots of things about them. They're prompt, efficient, courteous, professional. They're not real expensive. I'm real satisfied with their service and I've been using them for a long time. I just recently had them out for routine maintenance to check the Freon and inspection and stuff like that. My upstairs unit was replaced in 2003 and they did that. That's 14 years right there. I'd give them an A.”

Review by
06/28/2017

“The young man they sent out was here twice—he was extremely knowledgeable about the product and he was really helpful with regards to what he thought we needed and he seems to have been right so far. The work he did has performed as he said it would so we're really very—it was a little expensive for our budget but we're really well satisfied with the work. They're A+. We're really, really happy with it.”

Review by
06/28/2017

“AirPro did some residential A/C work for me. I was happy with them. I really liked the technician and they solved my problems. A few years before, I'd had a unit put in and the company that put it in screwed everything up. AirPro came in and did it right. They fixed it all up. They get an A+. I'd call them again if anything else goes out in my system.”

Review by
06/28/2017

“They replaced our A/C. They're pretty good. We still have a couple issues with our A/C, a humidity issue, and I'm not sure if the A/C itself can do that. And then circulation. We only got the A/C and not the vent for the duct reworking which is a flaw in the original design. I would give them an A.”

Review by
06/28/2017

“They're supposed to come back out next week. They were very professional. That guy talked to us and gave us a good explanation as to what work needed to be done—actually took my husband up in the attic and showed him what he was talking about, so I would rate them very high. I'd rate them A+.”

Review by
06/28/2017

“Everything is working fine. We've used them several times before. They're very quick to get out there. They did work on our HVAC unit. We love Gerald. He's our favorite, so we'd give Gerald an A+. We had a different guy come out last time. I would give him a B+. Overall I'd give them an A-.”

Review by
06/28/2017

“Our A/C went out two days before my wife was going to deliver a baby, and in Houston that's a pretty big deal. They came in, got us a quote on a Sunday, and had the system installed the very next day. Pretty big installation. Got it back up and running. We were very happy. They're A+.”

Review by
06/28/2017

“They did some work for me. The salesman was very up front with everything and honest. Unfortunately, he's not there anymore, but other than that, it's OK. They replaced my HVAC unit. I'd give them an A+.”

Review by
06/28/2017

“Air Pro put in the new air conditioner and heater. I've been using them for years. They are dependable and do a good job as quickly as they can and as efficiently as they can. I'd give them an A.”

Review by
06/28/2017

“I like the fact that they arrived on time and did what they said they were going to do. Everything seems to be up to snuff and working just fine. They did the A/C for me. I'd give them an A+.”

Review by
06/28/2017

“They do good work. They're very professional. They're a super company to do business with. They do both the maintenance and have installed two different HVAC units for me. They're A+.”

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