AirPro Air Conditioning & Heating
7th year as a Best Pick
certified company
Based on 197 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
7th year as a Best Pick Call
"We're unique in that we take extreme pride in the quality of our service and installation. From the time you call us until the time our technicians leave your home, we promise your experience will be phenomenal. We're so proud of our work that we offer a 100 percent customer satisfaction guarantee or your money back."

Robert Monroe | Owner
Company Information
Services Offered
AirPro's services include repairs, installations, air cleaning products, duct system analysis, blown-in insulation, mini-split systems, and solar attic fans. The company also offers a 37-point inspection. AirPro's Club members receive no service charge from 8 a.m. to 5 p.m. and a 15 percent discount on service and equipment replacement.
AirPro offers a ten-year parts-and-labor warranty on American Standard product installation.
Company History
Owner Robert Monroe has overseen AirPro since he founded the company in 1989.
The company employs a NATE-certified technician and was named the Cypress-Fairbanks area's Best HVAC Company by Living Magazine in 2013 and 2014.
Employee Information
Employees undergo background checks and drug testing. Technicians wear uniforms and shoe covers to protect floors.
Areas Served
West Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown, North Houston Suburbs
A selection of 197 homeowner reviews:
“I love AirPro. They're extremely knowledgeable. The guys they've sent out are just super great. They almost feel like friends, and they really care about you and your air conditioner. It's a very good company. I'd definitely give them an A+.”
“Our experience has been absolutely positive. We love AirPro. They're reliable, and they always come when I need them. I can count on them to do an excellent job. I've been using them for years. I give them an A+++. I'd highly recommend them.”
“AirPro put in a new system a year ago, and they recently came out to do a yearly checkup. They do a good job, and they know what they're doing. Their customer service was wonderful, and their punctuality and cleanliness were very nice.”
“They're very good at what they do. They were on time, and they went the extra mile. They did a great job. I'd give them an A+.”
“They showed up when they said they would, did a good job, and I was well pleased with it. I had to have some work done on my air conditioning unit, on the coil. I went online to look around and I saw that they were highly recommended and had good reviews, so I decided that's who I was going to call. Another company installed the units and I wasn't too impressed with them, so I decided that I had to go with someone else. AirPro was the company I selected, and I'm well pleased with them. I would grade them as an A+”
“He came in, did what he had to do, didn't try to charge me anything extra, and he did his job. I'd rate them as an A+; he did an excellent job. It works. He cleaned up and did everything he was supposed to do. I can't say anything negative. I would actually recommend them, as long as the A/C keeps working.”
“They took the time to explain how to maintain my unit, and they're very courteous. They answer all of my questions and come on time. They do mostly scheduled maintenance; they are very thorough and they have a list of all the things they're required to do. I think they do an 18 to 20 point inspection on the air conditioner and heater, which pretty much covers it. The reason why I first called them over the summer, the air conditioner was starting to make a high pitch noise. In terms of my heater, it's under the same maintenance program; they were very thorough and pointed out some things to maintain the unit. They have some type of program, and if you maintain with them you get some credit for the future, and if things go wrong you can have it replaced. I've been very satisfied with them. I would rate them as an A, because they were able to resolve the issue that we were having with our air conditioner. This upcoming Summer I will use them, and if that issue would happen again I would ask them to solve it.”
“They did work at my house. The work was good. They're professional, competent, timely, and they did their job. My overall experience has been excellent with no complaints. I don't recommend companies much.”
“We love Air Pro.”
“I think they're wonderful. I had had an air conditioner replaced before them, and one of their men came down and put it in. The next time I called, they put down a pad and new hoses going into the house. It looked so professional. I give them an A; I'll only use them. They were definitely punctual. I've already recommended them.”
“We always have a positive experience with them. They explain the work to us in great detail, and they're always here when they say they're going to be. They deserve an A+.”
“Everything's working fine. They're the service we've been using forever. I just keep going back to the same people every year, no need to change. They're not quite an A+, but at least an A. If somebody asked me, I'd recommend them.”
“The service was quick and efficient. They were polite. They earned an A+. I think that I'll use them again.”
“My experience was very positive because of their attention to detail. They were very attentive to what they did and said. They followed up with me to make sure I was happy. I'd give them an A+.”
“My experience with AirPro was definitely positive. They brought a substitute unit out to keep me cool over Sunday, and brought the big unit out on Monday. They earned an A+ from me. Their customer service was great, and they were definitely punctual. I already have recommended them; they've gotten customers from me.”
“I had a really good experience with them. I like their promptness and honesty when they give me a quote. I'd have to say they're an A+.”
“They have good customer service. It was an A+ experience.”
“They were on time, friendly, and got the job done. It was A+ work.”
“Everything went great. The technician was nice, and he was in and out pretty quickly. I would grade them an A.”
“They were knowledgeable and professional. They were doing HVAC work for me. I would grade them an A.”
“We didn't have any complaints, so they get an A.”
“I purchased a new air conditioner last year, and I have free maintenance for two years with them. I had a positive experience with them.”
“I had a positive experience. They were very professional and on time. I only dealt with one man; he was knowledgeable and I liked him. They assessed an air conditioning unit. They handled everything so well; I would use them again. I would rate them as an A.”
“They did a good job. They were prompt and did what they said they were going to do. They installed all new ductwork, and it took the amount of time that they said it was going to take. I haven't had to call them back out. I would grade them an A-.”
“It is working well, but yesterday I noticed some kind of noise upstairs. I don't know if that is a problem, but if I hear it again I'm going to call AirPro. They replaced both of the units. I would grade them an A.”
“They were fine. I have no complaints, everything's fine.”
“They did a great job. They've been servicing me for years, so no complaints.”
“They were helpful, and they explained to us how everything functions. I'd give them an A grade.”
“I have no complaints at all.”
“They did a very good job; I'm happy with their work. I'd give them an A. I would recommend them.”
“I think they replaced one of my air conditioning units for my upstairs unit. I had no complaints with them overall. I keep their information and my receipt for things because they are under warranty in most cases. So if someone were to call and they asked, 'Who fixed your unit?' I would have that on hand. So far, it's working, and that's good news.”
“They did a pretty good job with the service call that I had. I would say they get an A. They were pretty clean when they came in the house.”
“I have no complaints with them.”
“They were nice. They responded quickly, and I didn't have to wait a long time for an appointment. I'd give them an A.”
“They get the job done right. I'd give them at least an A. I already have recommended them.”
“They did a good job, I guess. They get an A.”
“They did my home and my business; I was very happy with everything they did. I'd probably give them an A. Their quality of work and customer service were really good. They were very punctual and clean.”
“Everything went well; they came out and did a tune up. I'm pretty much satisfied. I have no complaints.”
“It was OK. I don't have any issues with them. I like their fast response and the maintenance program that they offer. My overall experience was a plus for sure, and I would give them an average grade right in the middle. Their quality of work, customer service, and punctuality were good; I don't have any complaints. Their cleanliness and expertise is a little tricky, one time wasn't good because there was a new person and another guy that wasn't very knowledgeable. But that was one time.”
“AirPro was great. They're always on time and courteous.”
“Shawn—the guy who takes care of it—is trustworthy. I give them an A. He just climbed up in the attic and did an inspection. I would recommend them. In fact, they were recommended to me, that's how I got started with them.”
“They were friendly, courteous, and very knowledgeable. I'd give them an A. They were right on time.”
“I like that they explained everything they did. I'd rate them as an A.”
“It was fine. They did the work on time, and it's working pretty well so far. It was an A overall.”
“The overall experience was very good, no complaints. Everything was fine.”
“I like the one technician that I've been working with for over a decade. I give them an A.”
“My experience was great. I have no complaints; they're fine.”
“They were on time and knew what they were talking about. I'd rate my overall experience as an A; I had no issues. I would recommend them.”
“They did an HVAC checkup. The guy who came out was quite nice. I would give them an A.”
“AirPro has done a lot of work for me. One of the things I was very impressed by is that they screwed something up, and a couple of months later, they came back and fixed it all. They took care of everything, including the damage, without any kind of hassle or anything like that. They took ownership of their mistake, and it wasn't a very obvious mistake, but it was their fault. Besides that mistake, they do pretty good work. I looked at six or seven different companies and ended up going with them because John—the guy that I first dealt with—was fantastic, and he went out of his way to make sure that he helped me in the best way possible. Let's give them an A-.”