“They were on time. They were amazing. They know their job pretty well.”
“Everyone we have dealt with at A#1 Air, Inc has been very professional.”
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“Never would I recommend this company. Period.”
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“They were on time. They were amazing. They know their job pretty well.”
“They had great customer service.”
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“I had just bought my home and 3 months later my AC went out. A1 air was recommended to me, and they came right out and replaced my entire system. They did what they said they were going to do, just like they said it.”
“Everyone we have dealt with at A#1 Air, Inc has been very professional.”
“Good customer service.”
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“Quick, professional service. Technician was fully knowledgeable, patiently explained the nature of the needed repair.”
“I've had them as my service for many years and don't intend to stop using them. Every time they come and leave they pick up their tools and don't leave dust behind. They make sure to clean up after themselves.”
“Everything they've done we're satisfied with. That's my favorable review”
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“A#1 Air Inc. is always on time with their service. The customer is always a priority and I think that's the most important thing. Especially dealing with the heat, here, in Texas. If something is not working, their service is always prompt.”
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“Great service when needed”
“I would and have recommend A#1 Air.”
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“First my last name is spelled "Lacy"! Second I had an urgent need for service and I couldnt get help until two days later. It was a quick fix and One Hour A/C was here the same day and helped me out.”
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“We have used them for several years and they have been pretty reliable. That is the reason why we use them. Their rates are pretty decent also.”
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“I am satisfied with them.”
“A#1 Air had excellent overall customer service.”
“I don't feel that A#1 Air, Inc. was very transparent in the service they provided.”
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“They were timely and performed the work as expected.”
“The technician was knowledgable and knew the system so that made his work go more quickly. He tended to everything and walked me through how to change the thermostat.”
“professional every step of the way. No issues after first year. Annual service checkup took 3 hours and no issues found on either of the units.”
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“I had to have someone else actually stay at my house on their own time since I was out of town, and the employee who was supposed to arrive was almost an hour and a half late.”
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“I feel as though an attempt was made to take advantage of me by the technician. I scheduled a $19 freon check with a phone salesman. It was made perfectly clear to me that the technician would do no more than check my levels and advise accordingly. He spent over an hour going through my units both outside and in the attic. At which point he advised me of $800 worth of needed repairs, including 3 lbs of needed freon. We paid for the freon and noticed very little change. Some, but very small. We called in the next day and requested it be done again and explained why. The same gentleman came back and added 2 1/2 more pounds of freon. He did not note that on his work order though. This time it did make a huge difference and we've had no other issues.”
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