A#1 Air
12th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

A#1 Air has received 4.5 out of 5 stars based on 76 customer surveys conducted through Our Research Partners.
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12th year as a Best Pick Call
"A#1 Air began over 30 years ago based on a promise that we still stand behind: 'We'll fix it right the first time, or we'll make it right.' We've earned our reputation as an industry leader because we treat everyone like family and always stand behind our promise. We offer a 100 percent satisfaction, money-back guarantee."

James & Sherry Green | Co-owners
Company Information
Services Offered
A#1 Air specializes in the installation and repair of residential ultra-high-efficiency HVAC systems. The company provides 24/7 emergency service, free replacement estimates, and financing options. A#1 Air can answer questions about balancing room temperature and air flow, improving indoor air quality, and annual maintenance. A#1 Air also performs duct cleaning, electrical work, and plumbing services.
Warranty
A#1 Air offers up to a 16-year warranty on parts and labor with a 100 percent lifetime guarantee on craftsmanship. Installations include a 100 percent satisfaction guarantee.
Company History
After 30 years, James and Sherry Green continue to direct operations and provide leadership and guidance for their 300 employees.
Employee Information
A#1 Air employs NATE-certified technicians that undergo background checks, drug testing, and customer service and technical training.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
601 East Corporate Drive
Lewisville, TX 75057
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLB00018143E

Compiled Score:

A#1 Air has received 4.5 out of 5 stars based on 76 customer surveys conducted through Our Research Partners.
5
60
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5
3
3
2
5
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/15/2022

No review comments provided

Review by
02/10/2022

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02/10/2022

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02/09/2022

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02/09/2022

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02/04/2022

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02/02/2022

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02/02/2022

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Review by
01/27/2022

“Never would I recommend this company. Period.”

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01/22/2022

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01/19/2022

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01/19/2022

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01/11/2022

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01/11/2022

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01/11/2022

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01/10/2022

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Review by
01/08/2022

“They were on time. They were amazing. They know their job pretty well.”

Review by
01/08/2022

“They had great customer service.”

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01/08/2022

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01/06/2022

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01/06/2022

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01/06/2022

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Review by
01/06/2022

“I had just bought my home and 3 months later my AC went out. A1 air was recommended to me, and they came right out and replaced my entire system. They did what they said they were going to do, just like they said it.”

Review by
01/06/2022

“Everyone we have dealt with at A#1 Air, Inc has been very professional.”

Review by
01/06/2022

“Good customer service.”

Review by
01/06/2022

No review comments provided

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01/06/2022

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01/06/2022

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01/06/2022

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01/06/2022

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Review by
07/23/2020

“Quick, professional service. Technician was fully knowledgeable, patiently explained the nature of the needed repair.”

Review by
07/11/2020

“I've had them as my service for many years and don't intend to stop using them. Every time they come and leave they pick up their tools and don't leave dust behind. They make sure to clean up after themselves.”

Review by
07/11/2020

“Everything they've done we're satisfied with. That's my favorable review”

Review by
07/11/2020

No review comments provided

Review by
07/11/2020

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Review by
07/07/2020

“A#1 Air Inc. is always on time with their service. The customer is always a priority and I think that's the most important thing. Especially dealing with the heat, here, in Texas. If something is not working, their service is always prompt.”

Review by
07/01/2020

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07/01/2020

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07/01/2020

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07/01/2020

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Review by
06/30/2020

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06/29/2020

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06/29/2020

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Review by
06/29/2020

“Great service when needed”

Review by
06/29/2020

“I would and have recommend A#1 Air.”

Review by
06/29/2020

No review comments provided

Review by
06/29/2020

“First my last name is spelled "Lacy"! Second I had an urgent need for service and I couldnt get help until two days later. It was a quick fix and One Hour A/C was here the same day and helped me out.”

Review by
10/01/2019

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Review by
09/12/2019

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Review by
08/27/2019

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Review by
08/27/2019

“We have used them for several years and they have been pretty reliable. That is the reason why we use them. Their rates are pretty decent also.”

Review by
08/22/2019

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08/16/2019

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08/02/2019

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08/01/2019

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08/01/2019

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07/06/2019

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06/26/2019

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06/25/2019

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06/20/2019

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06/20/2019

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Review by
06/20/2019

“I am satisfied with them.”

Review by
06/20/2019

“A#1 Air had excellent overall customer service.”

Review by
06/20/2019

“I don't feel that A#1 Air, Inc. was very transparent in the service they provided.”

Review by
06/19/2019

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Review by
06/17/2019

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Review by
06/17/2019

“They were timely and performed the work as expected.”

Review by
06/17/2019

“The technician was knowledgable and knew the system so that made his work go more quickly. He tended to everything and walked me through how to change the thermostat.”

Review by
06/15/2019

“professional every step of the way. No issues after first year. Annual service checkup took 3 hours and no issues found on either of the units.”

Review by
06/14/2019

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06/14/2019

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06/13/2019

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06/12/2019

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06/12/2019

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06/12/2019

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06/12/2019

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07/31/2018

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07/31/2018

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07/31/2018

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Review by
07/31/2018

“I had to have someone else actually stay at my house on their own time since I was out of town, and the employee who was supposed to arrive was almost an hour and a half late.”

Review by
07/31/2018

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07/29/2018

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07/28/2018

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Review by
07/24/2018

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Review by
07/24/2018

“I feel as though an attempt was made to take advantage of me by the technician. I scheduled a $19 freon check with a phone salesman. It was made perfectly clear to me that the technician would do no more than check my levels and advise accordingly. He spent over an hour going through my units both outside and in the attic. At which point he advised me of $800 worth of needed repairs, including 3 lbs of needed freon. We paid for the freon and noticed very little change. Some, but very small. We called in the next day and requested it be done again and explained why. The same gentleman came back and added 2 1/2 more pounds of freon. He did not note that on his work order though. This time it did make a huge difference and we've had no other issues.”

Review by
07/20/2018

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07/11/2018

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07/04/2018

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07/03/2018

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06/29/2018

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Review by
06/29/2018

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