Charlotte Comfort Systems, Inc.
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Charlotte Comfort Systems, Inc. has received 4.6 out of 5 stars based on 33 customer surveys conducted through Our Research Partners.
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1st year as a Best Pick Call
"Your comfort is our only business! The standard in the industry is to pay service technicians commission, thereby increasing the likelihood that there will be a repair. This practice is not part of our business; honest and ethical employees are the backbone of our company. Financing is available for HVAC system repair and replacement."

Scott Shelton | President
Company Information
Services Offered
Charlotte Comfort Systems, Inc., offers HVAC, furnace, and heat pump repair, installation, replacement, and maintenance; indoor air quality solutions, including air purifiers, humidifiers, and air duct cleaning; ductless mini-split installation; zoning systems; thermostat installation, repair, and replacement; maintenance programs; emergency service from 8:00 am to midnight; and free estimates.
Warranty
The company offers a one-year warranty on all installations and repairs and honors all manufacturers' warranties.
Company History
The company started in 1998.
Distinctions
Charlotte Comfort Systems is a 19-year member of the National Association of the Remodeling Industry, a Lennox Premier Dealer, a Ruud Pro Partner Dealer, and a Mitsubishi mini-split Diamond Contractor.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Areas Served
Cornelius, Davidson, Denver, Huntersville, Mooresville, Stanley, Belmont, Charlotte, Cramerton, Dallas, Gastonia, Lowell, McAdenville, Mount Holly
Address
3125 Tuckaseegee Road
Charlotte, NC 28208
Hours
Mon
8:00 am - 12:00 am
Tue
8:00 am - 12:00 am
Wed
8:00 am - 12:00 am
Thu
8:00 am - 12:00 am
Fri
8:00 am - 12:00 am
Sat
8:00 am - 12:00 am
Sun
8:00 am - 12:00 am
Licenses
L.17229

Compiled Score:

Charlotte Comfort Systems, Inc. has received 4.6 out of 5 stars based on 33 customer surveys conducted through Our Research Partners.
5
28
4
2
3
1
2
0
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/20/2022

“Currently a 5”

Review by
10/18/2022

No review comments provided

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10/18/2022

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10/18/2022

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10/18/2022

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10/18/2022

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10/18/2022

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10/18/2022

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10/18/2022

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Review by
10/17/2022

“Came on time and acted professionally.”

Review by
10/17/2022

“Repairman cordial and competent”

Review by
10/16/2022

“Failed to come on emergency. Called two times. Condo 90*. Husband cancelled with Michelle. Filter NOT changed on last visit which did not please me. Condo very dusty.”

Review by
10/15/2022

No review comments provided

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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10/14/2022

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Review by
10/12/2022

“Always timely and always provides exceptional service.”

Review by
10/12/2022

“Always excellent professional service. On time, here when I need them.”

Review by
10/12/2022

“Timely and work done correctly”

Review by
10/12/2022

“5 excellent. Great service. Always a so helpful.”

Review by
10/12/2022

“I actually had an issue with a clogged line to my upstairs AC unit. As a result, water accumulation created a water leak that damaged my home in various areas. Per the maintenance agreement I signed, it states that clearing and checking that particular line was included. It was a very stressful experience, and I still am in the process of filing for damages with my insurance company to fix my home. ”

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