Trusted Heating and Cooling
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Trusted Heating and Cooling has received 4.7 out of 5 stars based on 40 customer surveys conducted through GuildQuality.
5
34
4
3
3
0
2
2
1
1
1st year as a Best Pick Call
"We are passionate about our trade and it shows. We are three generations deep in this trade, and we're still serving Round Rock, Texas, and the Greater Austin area. We provide extensive residential HVAC repairs, and we won't let you down. Our mission is to simply improve the overall air quality and comfort of your home."

Ben Poole | Founder
Company Information
Services Offered
Trusted Heating and Cooling installs, services, and maintains all major brands of heating and air conditioning systems. The company also provides mini-split system repair, air duct cleaning and sealing, heat pump maintenance, and whole-home energy audits.
Warranty
Trusted Heating and Cooling offers a written guarantee on parts and labor.
Company History
The company was started in 2013.
Distinctions
Trusted Heating and Cooling is a Texas Air Conditioning Contractors Association member.
Employee Information
Employees wear uniforms and drive marked vehicles.
Additional Information
The company utilizes an educational approach with clients to allow for an informed decision and offers a transferable HVAC Club Membership program that includes priority appointments and maintenance discounts.
Areas Served
Austin, Leander, Pflugerville, Spicewood, Austin, Cedar Park, Georgetown, Hutto, Leander, Liberty Hill, Round Rock
Address
16238 Ranch Road
Austin, Texas 78717
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours
Licenses
TACLB00056815E

Compiled Score:

Trusted Heating and Cooling has received 4.7 out of 5 stars based on 40 customer surveys conducted through GuildQuality.
5
34
4
3
3
0
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/31/2021

“Always meet satisfaction. Trusted AC provides the best service.”

Review by
08/29/2021

No review comments provided

Review by
08/09/2021

“I was most satisfied with their knowledge of the product.”

Review by
07/30/2021

“I wasn't home at the time.”

Review by
07/27/2021

“I am happy with their services.”

Review by
07/27/2021

“I think the service is very reliable, and they are very honest. Every time they send someone out to my house, I know I can trust them.”

Review by
07/27/2021

“I would like to recognize John (when they last came here).”

Review by
07/27/2021

“I would like to recognize John and James.”

Review by
07/27/2021

“They met/exceeded my expectations in all areas!”

Review by
07/27/2021

“James”

Review by
07/13/2021

No review comments provided

Review by
07/12/2021

“Prompt reliable service by knowledgeable technicians. Excellent customer service and communication.”

Review by
07/12/2021

“THEY GOT TO ME RIGHT AWAY AND DID AN AMAZING JOB”

Review by
07/12/2021

No review comments provided

Review by
07/08/2021

“Have used them for 7 years”

Review by
07/08/2021

“amazing service and great customer service”

Review by
07/08/2021

“After system was up and running I was pleased to receive a reminder call to schedule 6 month service regularly. Their knowledge of trouble shooting system during install was spot on & remedied quickly.”

Review by
07/07/2021

“I was satisfied with their friendliness.”

Review by
07/07/2021

“Stephanie is always very responsive and helpful.”

Review by
07/07/2021

“They're always on time and provide great service.”

Review by
07/07/2021

“They exceeded my expectations when it came to communicating the the problem that needed to be fixed in a way that could clearly be understood.”

Review by
07/07/2021

“I thought the technician did fine.”

Review by
07/07/2021

“I would like to recognize the guy who comes out regularly, the one who did my maintenance the last time. He's the only one who has worked on my house.”

Review by
07/07/2021

“I would like to recognize James for his service.”

Review by
07/07/2021

“The owner came out. I was very impressed with him.”

Review by
07/07/2021

No review comments provided

Review by
07/05/2021

“John M and James P are the two who have kept the system running smoothly for many years. They are polite, professional and prompt and know what they are doing.”

Review by
07/05/2021

No review comments provided

Review by
07/05/2021

No review comments provided

Review by
07/05/2021

No review comments provided

Review by
07/05/2021

No review comments provided

Review by
07/05/2021

No review comments provided

Review by
07/05/2021

No review comments provided

Review by
06/30/2021

“Excellent customer service. Always try to fit my appointments in earlier when there is an opening.”

Review by
06/30/2021

No review comments provided

Review by
06/30/2021

No review comments provided

Review by
06/30/2021

“The owner is a great guy, reliable and customer focused”

Review by
06/30/2021

“Work is excellent - and their service response time is amazing - even tho the service was just me not understanding how to use thermostat!”

Review by
06/30/2021

“Knowledgeable and capable. I feel like I can trust them.”

Review by
06/30/2021

No review comments provided

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