Wade Heating & Air
17th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Wade Heating & Air has received 4.7 out of 5 stars based on 106 customer surveys conducted through GuildQuality.
5
91
4
8
3
2
2
2
1
3
17th year as a Best Pick Call
"My father, George Kernodle, ran this business for 21 years as a family operation that focuses on the needs of the customer. He always said, 'Treat every customer like your only customer.' We continue to do that today. Our motto is 'Big-company know-how with small-company service.'"

Paula Bell | Part-owner & Accounting Manager
Company Information
Services Offered
Wade Heating & Air provides a full range of HVAC services, from residential and light commercial replacements to indoor air quality work. The company offers zero-percent financing and residential and commercial preventative maintenance plans.
Warranty
Wade will register all warranties with the manufacturer, and the certificate will be mailed to the homeowner.
Company History
The company is a second-generation family business founded in 1971.
Distinctions
Wade has a North American Technician Excellence (NATE) certified service technician on staff and is a Rheem Pro Partner.
Employee Information
All employees wear uniforms and travel in marked trucks. Wade also conducts background checks and drug screens on all new employees.
Areas Served
Canton, Waleska, Woodstock, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
2935 Line Street
Austell, GA 30106
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
CN210446

Compiled Score:

Wade Heating & Air has received 4.7 out of 5 stars based on 106 customer surveys conducted through GuildQuality.
5
91
4
8
3
2
2
2
1
3
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
01/04/2021

No review comments provided

Review by
01/02/2021

No review comments provided

Review by
12/07/2020

“This time, they did not exceed ANY of my expectations. They failed miserably. However they did, finally, get my furnace working again. I will use them again but will ask for a different rep to come do the work.”

Review by
12/04/2020

No review comments provided

Review by
11/20/2020

No review comments provided

Review by
11/19/2020

“the tech did a great job”

Review by
11/17/2020

“Taylor”

Review by
11/16/2020

“Taylor - really good”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Jim our technician is awesome and knowledgeable. He has very bad knees and I do too! Y?all need to take care of Jim!”

Review by
11/16/2020

“I don't recall their names, two younger men,one was training, they both were polite and professional and my heater is still working.”

Review by
11/15/2020

No review comments provided

Review by
11/08/2020

No review comments provided

Review by
11/08/2020

“Jim as always showed up and followed up as he said he would.”

Review by
11/06/2020

“I have used their service many years, and I am always satisfied.”

Review by
11/06/2020

“Silas was very polite and went about his work with confidence. He also called to let me know when he was going to be here.”

Review by
11/06/2020

“I was really unhappy with the initial configuration and they came back at no cost to reinstall them.”

Review by
11/06/2020

“They were very efficient, it didn't take them long, and I was well satisfied.”

Review by
11/05/2020

“The knowledge of the product that they showed us was impressive.”

Review by
11/05/2020

“They met all my expectations.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“They are all exceptional. The young man that came last time was in the process of learning, and he took care of the problem and was absolutely marvelous.”

Review by
11/05/2020

“Anthony Smith, the salesperson, was very nice and very knowledgeable.”

Review by
11/05/2020

“The project manager who made sure the job went well was great!”

Review by
11/05/2020

“They were on time and went out of their way to get out quickly when we had a problem They got everything fixed right away.”

Review by
11/05/2020

“They were clean, courteous, respectful, and knew what they were doing.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“They were incredibly professional and respectful. The office was exceptional with returning calls.”

Review by
11/05/2020

“Wade Heating and Air are excellent and do a wonderful job.”

Review by
11/05/2020

“Debbie was great!”

Review by
11/05/2020

No review comments provided

Review by
11/04/2020

“They were very prompt!”

Review by
11/04/2020

“Anthony, Greg and Rick with Wade Heating & Air provided me with exceptional service.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“I would like to recognize the last repair technician for his exceptional service.”

Review by
11/03/2020

“Not only is the team at Wade starting with the office to the guys coming out to the house professional, they really care about giving the best service possible.”

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“Owner Anthony was exceptional”

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“Silas is the best!”

Review by
01/27/2020

No review comments provided

Review by
01/24/2020

“They have all been very good. Anthony did a good job.”

Review by
01/15/2020

No review comments provided

Review by
01/15/2020

No review comments provided

Review by
01/09/2020

“They have always been a great company to work with and we will continue to use them in the future.”

Review by
01/03/2020

“I would like to recognize the gentleman that worked on my air conditioning and heating for his exceptional service. He was outstanding.”

Review by
01/03/2020

“They came when I needed them too.”

Review by
01/03/2020

“They met everything.”

Review by
12/22/2019

No review comments provided

Review by
12/16/2019

“There was nothing that stood out but they were recommended to me by a friend.”

Review by
12/15/2019

“Anthony Smith has always been very helpful and prompt with requests.”

Review by
12/14/2019

No review comments provided

Review by
12/14/2019

No review comments provided

Review by
12/12/2019

“Greg is very knowledge professional efficient and helpful and friendly.”

Review by
12/12/2019

“Debbie always keeps me on schedule and I always want Taylor for my technician.”

Review by
12/12/2019

“It was almost a year ago and I don't remember”

Review by
12/11/2019

“I want to recognize the technician who did the work.”

Review by
12/11/2019

“Wade Heating & Air met/exceeded my expectations in regards to workmanship.”

Review by
12/11/2019

“They stay in touch and the service is very exceptional.”

Review by
12/11/2019

No review comments provided

Review by
12/11/2019

“I would like to recognize Anthony Smith for his exceptional service!”

Review by
12/11/2019

No review comments provided

Review by
12/11/2019

“Taylor communicated with me and kept informed.”

Review by
12/11/2019

“All the employees are amazing and personable.”

Review by
12/11/2019

“I would like to recognize Taylor for his exceptional service!”

Review by
12/11/2019

“Anthony”

Review by
12/11/2019

“My technician that came out the last time was exceptional.”

Review by
12/11/2019

No review comments provided

Review by
12/11/2019

“I would recognize the gentleman who came out. He came out twice but my only issue was I had him out and then I had him out again which seemed like for the same issue. I got charged twice for that and I am not sure if it was for the same issue or not.”

Review by
12/11/2019

“I would like to recognize the lady that does the scheduling for her exceptional service. The technicians have been nice.”

Review by
12/11/2019

“Contract from 6/1/18 was supposed to include a follow up maintenance in 6/1/19. That never happened.”

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“Anthony Smith and the entire crew!”

Review by
12/10/2019

“I would like to recognize Paula for her exceptional service.”

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“They met or exceeded my expectations with the quality of the work.”

Review by
12/09/2019

No review comments provided

Review by
12/09/2019

“The tech who came out did a really good job.”

Review by
12/09/2019

No review comments provided

Review by
12/09/2019

“Never!! I had Wade many years ago. Very confident in them then. Not any more. Gone down hill for me!!! Sorry”

Review by
01/10/2019

No review comments provided

Review by
01/10/2019

“The contractor sent out was excellent.”

Review by
01/09/2019

“Anthony Smith always does a great job for us.”

Review by
01/09/2019

No review comments provided

Review by
01/08/2019

“They all met my expectations.”

Review by
12/21/2018

No review comments provided

Review by
12/19/2018

“They did annual maintenance for the heater.”

Review by
12/19/2018

“They were fine, and they neither met or exceeded my expectations.”

Review by
12/18/2018

“Installed an HVAC system in our unfinished basement.”

Review by
12/13/2018

“They did a professional job. I was very happy with the service.”

Review by
12/06/2018

“Very happy with the service as usual.”

Review by
12/06/2018

“I would like to recognize Greg. I absolutely loved him. He was professional, great, and old-school in how he handles some things. I am always assured that he did a great job. Another man that came out, the manager, was absolutely wonderful. He handled all of the calls. He did an absolutely wonderful job. He deserves mentioning because he came out. His name was Rick Baines, I think. He was professional, explained everything, and I was so happy to have them here in my home.”

Review by
12/06/2018

No review comments provided

Review by
12/05/2018

“They are always on time and professional.”

Review by
12/04/2018

“We have used Wade Heating & Air for over 25 years for our own home and a rental home, and we have always been 100% satisfied. We feel that they are reasonably priced, do great work, and have do not try to upsell us on anything.”

Review by
12/03/2018

No review comments provided

Review by
12/03/2018

“They are friendly and prompt.”

Review by
12/03/2018

No review comments provided

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: