Wade Heating & Air
17th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Wade Heating & Air has received 4.7 out of 5 stars based on 133 customer surveys conducted through GuildQuality.
5
120
4
4
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2
2
2
1
5
17th year as a Best Pick Call
"My father, George Kernodle, ran this business for 21 years as a family operation that focuses on the needs of the customer. He always said, 'Treat every customer like your only customer.' We continue to do that today. Our motto is 'Big-company know-how with small-company service.'"

Paula Bell | Part-owner & Accounting Manager
Company Information
Services Offered
Wade Heating & Air provides a full range of HVAC services, from residential and light commercial replacements to indoor air quality work. The company offers zero-percent financing and residential and commercial preventative maintenance plans.
Warranty
Wade will register all warranties with the manufacturer, and the certificate will be mailed to the homeowner.
Company History
The company is a second-generation family business founded in 1971.
Distinctions
Wade has a North American Technician Excellence (NATE) certified service technician on staff and is a Rheem Pro Partner.
Employee Information
All employees wear uniforms and travel in marked trucks. Wade also conducts background checks and drug screens on all new employees.
Areas Served
Canton, Waleska, Woodstock, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
2935 Line Street
Austell, GA 30106
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
CN210446

Compiled Score:

Wade Heating & Air has received 4.7 out of 5 stars based on 133 customer surveys conducted through GuildQuality.
5
120
4
4
3
2
2
2
1
5
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/12/2021

“I would like to recognize the technician who did the work.”

Review by
08/12/2021

“Wade Heating and Air have always taken fantastic care of me!”

Review by
07/15/2021

“First rate service & advice”

Review by
07/07/2021

No review comments provided

Review by
07/06/2021

“Wade gave me multiple options of how to handle my AC issues and not just the one that would net them the most money. I will definitely be using them again”

Review by
07/02/2021

No review comments provided

Review by
07/02/2021

No review comments provided

Review by
07/02/2021

“Anthony Smith makes sure that the job is done right. He when the extra mile!”

Review by
05/18/2021

“I would like to recognize Greg for his exceptional service.”

Review by
05/17/2021

“The technician that came out was sharp.”

Review by
05/17/2021

“They fixed everything they were supposed to fix.”

Review by
05/17/2021

“As to who I'd recognize, I think it was the owner who came out.”

Review by
05/16/2021

“Very quick, efficient removal and install. The crew did an awesome job!!!”

Review by
05/16/2021

“These guys are absolutely professional we have been in Marietta Georgia now Dallas Georgia for 17 years and we will only use Wade Heat And Air. Previously my uncle did for 20 years the house that we bought was my uncles house we continued with Wade and air have been very pleased ever since! You can not get a better group of guys and the ladies in the office phenomenal! Just bought a new unit thank you so much guys, were there the day we needed you!!! Alicia t.”

Review by
05/16/2021

No review comments provided

Review by
05/16/2021

No review comments provided

Review by
05/16/2021

No review comments provided

Review by
05/11/2021

“Wade Heating & Air met and exceeded all of them.”

Review by
05/11/2021

“I am well pleased with the work that they did on my vent to furnace and hot water heater.”

Review by
05/09/2021

No review comments provided

Review by
05/08/2021

“Wade Heating & Air met/exceeded my expectations in all areas.”

Review by
05/08/2021

“I've been hiring them for several years and always sign up for their maintenance plan. I am very impressed with their response time and how they care for their customer.”

Review by
05/08/2021

“They were all good.”

Review by
05/08/2021

“They were very professional and very good.”

Review by
05/08/2021

“All expectations were met and that was to repair my AC and keep it cool.”

Review by
05/08/2021

No review comments provided

Review by
05/07/2021

“I would like to recognize the whole crew.”

Review by
05/07/2021

“The technician was very professional and thorough.”

Review by
05/07/2021

“I would like to recognize my technician. He did a great job explaining and fin ding the part that was needed. He found it and had it installed the next day. The scheduler was very helpful and coordinated with my schedule. She was very knowledgeable.”

Review by
05/07/2021

“I would recognize anyone who worked on the project, they were all as great.”

Review by
05/07/2021

“Everybody was very professional, and it was done in a timely manner.”

Review by
05/07/2021

“I have used them for 15 years, so when I moved to my new home it wasn't a question of who I was going to call.”

Review by
05/07/2021

“I would like to recognize my technician.”

Review by
05/07/2021

“The guy who came out and worked on it. He was really good about it. The man they sent out was really good and knew how to take care of the problem. He just didn't follow up.”

Review by
05/07/2021

“I would like to recognize Greg Mitchell. He has been out every time.”

Review by
05/07/2021

No review comments provided

Review by
05/05/2021

No review comments provided

Review by
05/05/2021

No review comments provided

Review by
05/05/2021

No review comments provided

Review by
05/05/2021

“Greg Mitchell provided exceptional service.”

Review by
05/05/2021

“Taylor Barnett, the technician, arrived on time and did a great job. Very polite.”

Review by
05/05/2021

“They got done on time.”

Review by
05/05/2021

“I'm very unhappy. I have a maintenance agreement. They did not follow through on it. I called them because I was having issues. They wanted to charge me $100 to have my heat turned back on. I'm a very dissatisfied customer.”

Review by
05/04/2021

No review comments provided

Review by
05/04/2021

“Have used the company for many years.”

Review by
05/04/2021

“Reliability of providing service in a timely manner when I needed it. The techs were excellent.”

Review by
05/04/2021

No review comments provided

Review by
05/04/2021

No review comments provided

Review by
05/04/2021

No review comments provided

Review by
05/04/2021

“I do not recall the serviceman who came to my home.”

Review by
05/04/2021

“Met them all”

Review by
01/04/2021

No review comments provided

Review by
01/02/2021

No review comments provided

Review by
12/07/2020

“This time, they did not exceed ANY of my expectations. They failed miserably. However they did, finally, get my furnace working again. I will use them again but will ask for a different rep to come do the work.”

Review by
12/04/2020

No review comments provided

Review by
11/20/2020

No review comments provided

Review by
11/19/2020

“the tech did a great job”

Review by
11/17/2020

“Taylor”

Review by
11/16/2020

“Taylor - really good”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Jim our technician is awesome and knowledgeable. He has very bad knees and I do too! Y?all need to take care of Jim!”

Review by
11/16/2020

“I don't recall their names, two younger men,one was training, they both were polite and professional and my heater is still working.”

Review by
11/15/2020

No review comments provided

Review by
11/08/2020

No review comments provided

Review by
11/08/2020

“Jim as always showed up and followed up as he said he would.”

Review by
11/06/2020

“I have used their service many years, and I am always satisfied.”

Review by
11/06/2020

“Silas was very polite and went about his work with confidence. He also called to let me know when he was going to be here.”

Review by
11/06/2020

“I was really unhappy with the initial configuration and they came back at no cost to reinstall them.”

Review by
11/06/2020

“They were very efficient, it didn't take them long, and I was well satisfied.”

Review by
11/05/2020

“The knowledge of the product that they showed us was impressive.”

Review by
11/05/2020

“They met all my expectations.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“They are all exceptional. The young man that came last time was in the process of learning, and he took care of the problem and was absolutely marvelous.”

Review by
11/05/2020

“Anthony Smith, the salesperson, was very nice and very knowledgeable.”

Review by
11/05/2020

“The project manager who made sure the job went well was great!”

Review by
11/05/2020

“They were on time and went out of their way to get out quickly when we had a problem They got everything fixed right away.”

Review by
11/05/2020

“They were clean, courteous, respectful, and knew what they were doing.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“They were incredibly professional and respectful. The office was exceptional with returning calls.”

Review by
11/05/2020

“Wade Heating and Air are excellent and do a wonderful job.”

Review by
11/05/2020

“Debbie was great!”

Review by
11/05/2020

No review comments provided

Review by
11/04/2020

“They were very prompt!”

Review by
11/04/2020

“Anthony, Greg and Rick with Wade Heating & Air provided me with exceptional service.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“I would like to recognize the last repair technician for his exceptional service.”

Review by
11/03/2020

“Not only is the team at Wade starting with the office to the guys coming out to the house professional, they really care about giving the best service possible.”

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“Owner Anthony was exceptional”

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“Silas is the best!”

Review by
01/27/2020

No review comments provided

Review by
01/24/2020

“They have all been very good. Anthony did a good job.”

Review by
01/15/2020

No review comments provided

Review by
01/15/2020

No review comments provided

Review by
01/09/2020

“They have always been a great company to work with and we will continue to use them in the future.”

Review by
01/03/2020

“I would like to recognize the gentleman that worked on my air conditioning and heating for his exceptional service. He was outstanding.”

Review by
01/03/2020

“They came when I needed them too.”

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