Reliable Heating & Air, Plumbing and Electrical
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.7 out of 5 stars based on 557 customer surveys.
5
446
4
70
3
22
2
18
1
1
7th year as a Best Pick Call
"Reliable Heating & Air, Plumbing and Electrical started in my basement in 1978. We are proud to have served Georgia for the last 40 years. We are also extremely proud to offer affordable solutions for homeowners to upgrade their heating and cooling system, water heater, or even a generator for zero down and low monthly payments."

Dan Jape | Founder
Company Information
Services Offered
Reliable Heating & Air installs, repairs, and maintains residential and commercial HVAC equipment. The company also offers HVAC system protection plans and plumbing, electrical, home performance, home automation, and duct cleaning services.
Warranty
Reliable offers a one-year warranty on parts and labor for most systems and a lifetime warranty with certain qualifications. For all equipment installed, Reliable offers options that include a lifetime of free repairs, tune-ups, maintenance, and filters.
Company History
The company was founded in 1978 by Dan Jape and is family operated.
Distinctions
A Trane Comfort Specialist since 1998, Reliable also offers ENERGY STAR Verified HVAC System Installation and employs Building Analyst Professionals accredited by the Building Performance Institute.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
1305 Chastain Road NW
Kennesaw, GA 30144
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CN210318

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.7 out of 5 stars based on 557 customer surveys.
5
446
4
70
3
22
2
18
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
11/27/2018

“Every effort was made to repair our unit. Thoroughly professional technicians exceeded expectations, scheduling was somewhat less effective.”

Review by
11/27/2018

“My last visit was not a thorough enough and I felt the price of the visit was too high especially to replace the coil.”

Review by
11/26/2018

“The service has always been great. The people are on time and very professional.”

Review by
11/26/2018

“The willingness of the technician coming to check on our downstairs system was nice about checking both systems when he saw that we had two. He was very nice. We did pay for both to be checked. We were only scheduled for the one system at the time he came.”

Review by
11/26/2018

“Their speed and quality of their work are good.”

Review by
11/26/2018

“They are a great company, and they are very reliable. I've been dealing with them for 3 years, and every time I call them they are willing to come here.”

Review by
11/26/2018

No review comments provided

Review by
11/26/2018

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Review by
11/26/2018

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Review by
11/26/2018

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Review by
11/26/2018

“It has excellent customer service and all of the techs have been great.”

Review by
11/26/2018

“For years of service with this company we have always found them to be a great company to work with. Most of the time we have expert service technicians coming to our home to perform service, repairs or replacement with the greatest of expertise and knowledge of their job. We've been pleased!”

Review by
11/26/2018

“They're very reliable. I know that is their company name but they really are!”

Review by
11/26/2018

No review comments provided

Review by
11/26/2018

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Review by
11/26/2018

“The QA guy was great and really wanted us to be happy.”

Review by
11/24/2018

“I am satisfied with all areas.”

Review by
11/24/2018

“I found them to be quite reliable, and they do what they say they are going to do. I trust them, and we've been using them for quite a while.”

Review by
11/24/2018

“I would recognize the guy who gave me the estimate. He was very thorough and answered all my questions. I would also recognize the people who actually installed the unit. They were very good and did great on the cleanup. They kept me posted throughout the entire job and I was very pleased with that.”

Review by
11/24/2018

No review comments provided

Review by
11/24/2018

“All of their work has differently met expectations in the past.”

Review by
11/24/2018

“Their knowledge of the equipment and speed of maintenance is great. They have quality staff and know their craft.”

Review by
11/24/2018

“The AC tech that came broke a pipe, didn't tell me, tried to fix it with putty that leaked, and a week later I had major water damage. They had to put new walls in my linen closet.”

Review by
11/23/2018

“They are very reliable.”

Review by
11/22/2018

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Review by
11/22/2018

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Review by
11/21/2018

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Review by
11/21/2018

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Review by
11/21/2018

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Review by
11/21/2018

“Reliable has put 3 HVAC systems in for me at different locations. The work is always done professionally and promptly. I have a service contract which is economical and keeps me on schedule to for the maintenance”

Review by
11/21/2018

“The quality of technicians that Reliable sends out have all be superb! We greatly appreciate the trust that engenders.”

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

“They met my expectations in all areas.”

Review by
11/21/2018

“Lucas Graves and his assistant. They worked until almost 10:00 PM on a Friday night to make sure we had a/c for the weekend. Also Corey Fuller - great guy, helped us with the decision making process and kept us informed the entire time.”

Review by
11/20/2018

“The area in which Reliable Heating & Air exceeded my expectations was when Lee did some extra maintenance by putting some insulation in the attic.”

Review by
11/20/2018

“They worked diligently to get me set up with new units.”

Review by
11/20/2018

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Review by
11/20/2018

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Review by
11/20/2018

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Review by
11/20/2018

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Review by
11/20/2018

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Review by
11/20/2018

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Review by
11/19/2018

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Review by
11/19/2018

“They've all been very nice and professional. We've used them a long time.”

Review by
11/19/2018

“They exceed and met my expectations in all areas.”

Review by
11/19/2018

“Michael who came and the other guy did a superb job. We had our ducts cleaned and they put a new unit case upstairs. We have had a relationship with Reliable Heating and Air for about 20 years.”

Review by
11/19/2018

“I was most satisfied when the system initially went out they could not come out right away so they brought in window units and installed them in my home so I could be comfortable until they could get my service completed. They also completed the work with no damage to anything with everything left clean and neat as if no one had been there.”

Review by
11/19/2018

“Everybody has been good!”

Review by
11/19/2018

“They exceeded with working with my work schedule.”

Review by
11/19/2018

No review comments provided

Review by
11/17/2018

“Duct Cleaning and the fall service for the furnaces.”

Review by
11/16/2018

No review comments provided

Review by
11/16/2018

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Review by
11/16/2018

“I would like to thank the installer for all of their efforts and professionalism.”

Review by
11/15/2018

“I am satisfied because of their honesty and integrity. They are a driven organization.”

Review by
11/15/2018

“Installed HVAC and do annual maintenance”

Review by
11/15/2018

“The entire team was highly professional. When they arrived, they each introduced themselves and shook hands. Very classy operation.”

Review by
11/15/2018

“They certainly met my expectations.”

Review by
11/15/2018

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Review by
11/15/2018

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Review by
11/15/2018

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Review by
11/15/2018

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Review by
11/15/2018

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Review by
11/13/2018

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Review by
11/13/2018

“I would like to recognize the technicians that came out for exceptional service.”

Review by
11/13/2018

“Reliable Heating & Air, LLC were a great company and they were timely and reliable.”

Review by
11/13/2018

“I was most satisfied that they were on time, very professional, and got the job done.”

Review by
11/13/2018

No review comments provided

Review by
11/08/2018

“The repair was completed sooner than estimated.”

Review by
11/06/2018

No review comments provided

Review by
11/05/2018

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Review by
11/05/2018

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Review by
11/05/2018

“On time, they did not take too long, and everything was good.”

Review by
11/05/2018

“They come to inspect the heating and air units and change filters twice a year.”

Review by
11/05/2018

“The thermostat still needs to be changed but overall they did a great job!”

Review by
11/05/2018

“They installed an A/C unit and put us on their maintenance plan.”

Review by
11/05/2018

“They were on time. They told me what time they'd be there and arrived prior to or right on the dot. That was really appreciated as I had a busy day. They were all very nice.”

Review by
11/05/2018

“Everything was good!”

Review by
11/05/2018

“Reliable Heating & Air meets our expectations by always giving good service.”

Review by
11/05/2018

“The salesperson was wonderful. The installers were great. The repair guy was knowledgeable. The office was difficult to get through to.”

Review by
11/05/2018

“The technicians that came out were very good.”

Review by
11/03/2018

“All employees that have helped me. Justin, most recently. VERY professional and helpful.”

Review by
11/03/2018

No review comments provided

Review by
11/03/2018

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Review by
10/30/2018

“Josh was very knowledgeable about the unit and he answered all my question from beginning to end. I also would like to acknowledge our Salesman Rodney Riddick he was very helpful and polite I'm very satisfied with this company and its employees.”

Review by
10/27/2018

“They took care of the problem and was efficient and it was greatly appreciated”

Review by
10/27/2018

No review comments provided

Review by
10/27/2018

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Review by
10/27/2018

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Review by
10/27/2018

“We have been using Reliable Heating & Air for several years and they always stand behind their work and the products they sell, even when it is not to their advantage to do so. Their technicians are friendly and courteous.”

Review by
10/27/2018

No review comments provided

Review by
10/27/2018

“It was nice that they came out late at night, even though they didn't fix the air when they came out. They gave us peace of mind.”

Review by
10/27/2018

No review comments provided

Review by
10/26/2018

“They replaced an evaporator coil.”

Review by
10/25/2018

“Have recommended and will continue to do so.”

Review by
10/24/2018

“I actually found them through Best Pick Reports. I just got a number of price estimates from Reliable through Best Pick Reports and I liked how the price was competitive. I also liked some of the ideas they came up with to solve the problems we had. That is why we selected them.”

Review by
10/24/2018

“I was very satisfied with how respectful, quick, and polite Reliable Heating and Air was.”

Review by
10/24/2018

“Very professional, very prompt”

Review by
10/24/2018

“They do a good job.”

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