Reliable Heating & Air, Plumbing and Electrical
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.7 out of 5 stars based on 578 customer surveys conducted through GuildQuality.
5
466
4
69
3
23
2
12
1
8
7th year as a Best Pick Call
"Reliable Heating & Air, Plumbing and Electrical started in my basement in 1978. We are proud to have served Georgia for the last 40 years. We are also extremely proud to offer affordable solutions for homeowners to upgrade their heating and cooling system, water heater, or even a generator for zero down and low monthly payments."

Dan Jape | Founder
Company Information
Services Offered
Reliable Heating & Air installs, repairs, and maintains residential and commercial HVAC equipment. The company also offers HVAC system protection plans and plumbing, electrical, home performance, home automation, and duct cleaning services.
Warranty
Reliable offers a one-year warranty on parts and labor for most systems and a lifetime warranty with certain qualifications. For all equipment installed, Reliable offers options that include a lifetime of free repairs, tune-ups, maintenance, and filters.
Company History
The company was founded in 1978 by Dan Jape and is family operated.
Distinctions
A Trane Comfort Specialist since 1998, Reliable also offers ENERGY STAR Verified HVAC System Installation and employs Building Analyst Professionals accredited by the Building Performance Institute.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
1305 Chastain Road NW
Kennesaw, GA 30144
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CN210318

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.7 out of 5 stars based on 578 customer surveys conducted through GuildQuality.
5
466
4
69
3
23
2
12
1
8
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
12/27/2019

No review comments provided

Review by
12/27/2019

No review comments provided

Review by
12/02/2019

No review comments provided

Review by
11/30/2019

“I would like to recognize the technician for his exceptional service. He was awesome; he explained everything to us, recommended the repair, and what we should do in the spring.”

Review by
11/30/2019

“They are a good company.”

Review by
11/26/2019

“They exceeded all of my expectations. They're very professional. Great customer service. They always do a great job. They know what they're doing.”

Review by
11/26/2019

“The young lady that coordinated it over the phone was outstanding and the guy that came out was also outstanding.”

Review by
11/26/2019

No review comments provided

Review by
11/26/2019

“It was a great value for the service that they provided.”

Review by
11/26/2019

“I was most satisfied with the overall attitude of the technician and his willingness to go above and beyond what he was needed to do.”

Review by
11/26/2019

“I would like to recognize with the customer service representative she was responsive and true to her word.”

Review by
11/21/2019

No review comments provided

Review by
11/12/2019

“I don't remember the guys name, the guy that came to my house he did a great job. Everything was done how it was supposed to.”

Review by
11/12/2019

“replacement of a/c unit was great”

Review by
11/11/2019

“Everyone at Reliable Heating & Air is exceptional from the salesperson to the installer.”

Review by
11/11/2019

“I would like to recognize the technician that came out to my house. He was excellent. He told me what he saw and took care of everything.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“I recommended them to my neighbor across the street. Reliable wanted to lease a unit to them and they did not want to do that so they went with another company.”

Review by
11/11/2019

“I would like to recognize Terrell for his exceptional service but everyone was very nice.”

Review by
11/11/2019

“Mike and Randy have done great jobs for us.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“I think the plumber and the electrician that came out were very friendly and respectable. It varied from tech to tech. The 2 gentlemen stuck out in my mind. They were respectful and communicated beautifully with the customer.”

Review by
11/11/2019

“I would like to recognize Dan for his exceptional service. He was very professional and courteous. He was willing to answer all questions I had.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/10/2019

“My technician, Avery, was every knowledgeable and thorough when he visited my home.”

Review by
11/06/2019

“The first tech was great and very friendly.”

Review by
11/05/2019

No review comments provided

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

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Review by
11/04/2019

No review comments provided

Review by
11/04/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

“Prompt response and resolved issues quickly”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

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Review by
11/03/2019

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Review by
11/03/2019

No review comments provided

Review by
11/03/2019

“Michael in sales, installation team was excellent”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

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Review by
11/03/2019

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Review by
11/03/2019

No review comments provided

Review by
11/02/2019

“They are very professional when it come to customer service.”

Review by
10/31/2019

“Reliable Heating & Air did a great job with maintenance.”

Review by
10/31/2019

“I would like to recognize my service technician for his exceptional service. He was exceptional. He was very professional and courteous.”

Review by
10/31/2019

“They seem to conduct the maintenance just fine. They met all of my expectations.”

Review by
10/31/2019

“They just put in new air conditioning and heating units.”

Review by
10/31/2019

“Reliable Heating & Air was very professional and on time.”

Review by
10/31/2019

“Reliable Heating & Air met all of my expectations.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“They have been very good.”

Review by
10/31/2019

“The service technician that came out went above and beyond. I think his name was Brian.”

Review by
10/31/2019

“I would like to recognize the gentleman that installed my tankless water heater. He was very professional, went above and beyond and I think he was just awesome as a human being, a person, very professional. He did an awesome job. He and the other gentleman that was with him were great.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“I would like to recognize the technician for exceptional service.”

Review by
10/31/2019

“Josh was great.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“They met my expectations. He did a good job. The best job that could be done.”

Review by
10/31/2019

“The service has always been professional. The technicians are clean, polite, and knowledgeable.”

Review by
10/31/2019

“I would like to recognize the service man for his exceptional service. He was highly knowledgeable.”

Review by
10/31/2019

“They are professional and quick to respond to issues that you don't normally have.”

Review by
10/31/2019

“Dominic did a great job checking out my system.”

Review by
10/31/2019

“I would like to recognize the person who came out for their exceptional service.”

Review by
10/31/2019

“They met my expectations.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“They fixed the problem I contacted them about.”

Review by
10/31/2019

“They met my expectations on both jobs.”

Review by
10/31/2019

No review comments provided

Review by
10/30/2019

“I suppose in the value of service because sometimes they don't even charge so I trust that they aren't trying to make a buck and really fixing repairs.”

Review by
10/30/2019

“the technician who came here”

Review by
10/30/2019

No review comments provided

Review by
10/30/2019

“Exceeds every time. I love this company!”

Review by
10/30/2019

No review comments provided

Review by
10/29/2019

“All”

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

“The technician who came to perform the work was phenomenal. He was patient and took time to explain his findings and what his plan of action was.”

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

“Technician was knowledgeable, professional. Did a great. Job. He just did not have the correct size air filter for my units. He did come by a couple of days later and deliver them. I would suggest that when annual service performed, the technician have correct air filters. Reliable should have this information on file.”

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

“The Technician was excellent!”

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

No review comments provided

Review by
10/28/2019

No review comments provided

Review by
10/28/2019

“I had a good experience. My parts got mixed up, so took additional time to get the part that was needed.”

Review by
10/28/2019

“They met or exceeded my expectations on their timeliness, cleanliness, and professionalism. They did a great job.”

Review by
10/28/2019

“The majority of the areas, Reliable Heating & Air was professional.”

Review by
10/28/2019

“The stayed on schedule, and also had good communication.”

Review by
10/28/2019

“The install crew worked for at least 6 hours. They went above and beyond their job description.”

Review by
10/15/2019

“They met or exceeded my expectations as they were timely with the appointment and time is money.”

Review by
10/15/2019

No review comments provided

Review by
10/15/2019

“No areas met or exceeded expectations.”

Review by
10/14/2019

“The process as a whole from installation and the professionalism of the staff met or exceeded my expectations.”

Review by
10/14/2019

“I would like to recognize my technicians for their exceptional service. Everyone was great.”

Review by
10/14/2019

“Service visit left with issue not resolved offered a new system $$$”

Review by
10/11/2019

No review comments provided

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