Reliable Heating & Air, Plumbing and Electrical
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.6 out of 5 stars based on 307 customer surveys conducted through GuildQuality.
5
243
4
41
3
11
2
3
1
9
9th year as a Best Pick Call

Company Message Regarding COVID-19

To Our Community:
With the uncertainty of COVID in our communities, we want to reassure you that keeping our team members and our customers safe is the top priority. We are open and doing our part to flatten the curve.


As an essential service provider, we know how important keeping your family safe and comfortable is during this time. With more of us at home, you are most likely using your cooling system more than normal and we want you to be confident that you can still count on us for any heating & cooling, plumbing and electrical needs you have.

Office Staff Working from Home: When you call in for service, you may hear children or pets in the background because our Customer Service Team members will be assisting you from their homes.

Social Distance: We are practicing social distancing in the field and in the office by maintaining at least 6 feet between individuals when possible.

Masks / Gloves / Booties / Hand Sanitizer / Disinfectant: With safety being our top priority, we have fully stocked our trucks with masks, gloves, booties, hand sanitizer and disinfectant. Our Team Members wear this equipment in the office and in the field, and change into fresh items between each customer.

"No-Contact" Policy: Our team has been trained on a no-contact policy. It's hard, but we will no longer be shaking hands with our customers.

Temperature Checks: Our technicians' temperatures are checked daily with non-contact thermal forehead scanners when they come to office to pick up their equipment. Anyone with a temperature of 99 degrees is being asked to go home. If a Team Member has a temperature at home, we are asking that they don't come in.

COVID Response Team: We have coordinated a response team to communicate to all Team Members any new processes/procedures. As the situation evolves, we are ready to adapt to any additional CDC and WHO recommended preventative measures to ensure the safety of our teams, our customers, and our communities.

If you have an air conditioning or heating breakdown, plumbing or electrical emergency please don't hesitate to call us. We also have an option available for a virtual estimate if you have a need. Please visit here to learn more.

Thank you,
The Reliable Team

"Since 1978, Reliable has offered home services with exceptional reliability and customer service. We offer the Comfort as a Service program as a low monthly payment financing option for energy-efficient heating and cooling systems, water heaters, and even generators with all repairs, maintenance, and filters provided at no charge, ever."

Dan Jape | Founder
Company Information
Services Offered
Reliable Heating & Air installs, repairs, and maintains residential and commercial HVAC equipment. The company also offers HVAC system protection plans and plumbing, water heaters, electrical, generator, home performance, home automation, and duct cleaning services.
Warranty
Reliable offers a one-year warranty on parts and labor for most systems and a lifetime warranty with certain qualifications. For all equipment installed, Reliable offers options that include a lifetime of free repairs, tune-ups, maintenance, and filters.
Company History
The company was founded by Dan Jape in 1978 and is family run. Reliable has over 300 team members and 200 trucks.
Distinctions
A Trane Comfort Specialist since 1998, Reliable also offers ENERGY STAR Verified HVAC System Installation and employs Building Analyst Professionals accredited by the Building Performance Institute.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
1305 Chastain Road NW Suite 500
Kennesaw, GA 30144
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CN210318

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.6 out of 5 stars based on 307 customer surveys conducted through GuildQuality.
5
243
4
41
3
11
2
3
1
9
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/13/2021

“Reliable Heating & Air is the only way to go. They are very, very reliable.”

Review by
03/13/2021

No review comments provided

Review by
03/09/2021

No review comments provided

Review by
03/09/2021

“The staff was professional and courteous.”

Review by
03/09/2021

“The quality of work met my expectations.”

Review by
03/09/2021

“They exceeded all of my expectations.”

Review by
03/08/2021

No review comments provided

Review by
03/08/2021

No review comments provided

Review by
03/08/2021

No review comments provided

Review by
03/07/2021

No review comments provided

Review by
03/06/2021

“Overall they did a good job.”

Review by
03/06/2021

“They are a great company, and my wife loved the product.”

Review by
03/06/2021

“The installation met my expectations.”

Review by
03/05/2021

“They met my expectations.”

Review by
03/05/2021

“They got the job done.”

Review by
03/05/2021

“I do not remember names because it has been too long since, but they all were good.”

Review by
03/05/2021

No review comments provided

Review by
03/05/2021

No review comments provided

Review by
03/05/2021

“They exceeded my expectations with their overall work performance.”

Review by
03/05/2021

“I was satisfied with their ability to fix the problem without fully having to replace the system.”

Review by
03/05/2021

No review comments provided

Review by
03/05/2021

“I used Reliable Heating & Air a year ago as well as 5 weeks ago and they are top-notch. The people are timely, knowledgeable, and cooperative. I would recommend anybody to Reliable Heating & Air.”

Review by
03/05/2021

“Rodney and the other two men had exceptional service.”

Review by
03/05/2021

“I would like to recognize the technicians or their exceptional service.”

Review by
03/05/2021

“I'd like to recognize everyone who worked on my project for their exceptional service. All the workers reliable and knowledgeable.”

Review by
03/05/2021

“Reliable Heating & Air met my expectations as far as the timeliness of the whole entire project being completied. I thought the value of what we spent was great. The salesman recommended the built in system which was awesome. He would have had us go with a dehumidifier but we went with the filter system which was his recommendation. It turned out to be great especially with Covid.”

Review by
03/05/2021

No review comments provided

Review by
03/05/2021

“The first guy was the one who put us in with Reliable. Mr. Cody was the serviceman who put my unit in. He did an excellent job. (I remember him because he has a dog like mine.)”

Review by
03/05/2021

“They met or exceeded expectations in maintenance.”

Review by
03/04/2021

“They did an excellent job and I have had no issues with them. I highly recommend them.”

Review by
03/04/2021

“The installers did a good job.”

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

“They did a good job.”

Review by
03/04/2021

“I would not recommend to anyone I know called them and never got a call back, from a year ago”

Review by
03/03/2021

“It has been a year and a half. The salesman was very efficient and so was the installation group.”

Review by
03/03/2021

No review comments provided

Review by
03/03/2021

No review comments provided

Review by
03/03/2021

“I find them to be very responsive, and the quality of their work meets all expectations.”

Review by
03/03/2021

No review comments provided

Review by
12/27/2019

No review comments provided

Review by
12/27/2019

No review comments provided

Review by
12/02/2019

No review comments provided

Review by
11/30/2019

“I would like to recognize the technician for his exceptional service. He was awesome; he explained everything to us, recommended the repair, and what we should do in the spring.”

Review by
11/30/2019

“They are a good company.”

Review by
11/26/2019

“They exceeded all of my expectations. They're very professional. Great customer service. They always do a great job. They know what they're doing.”

Review by
11/26/2019

“The young lady that coordinated it over the phone was outstanding and the guy that came out was also outstanding.”

Review by
11/26/2019

No review comments provided

Review by
11/26/2019

“It was a great value for the service that they provided.”

Review by
11/26/2019

“I was most satisfied with the overall attitude of the technician and his willingness to go above and beyond what he was needed to do.”

Review by
11/26/2019

“I would like to recognize with the customer service representative she was responsive and true to her word.”

Review by
11/21/2019

No review comments provided

Review by
11/12/2019

“I don't remember the guys name, the guy that came to my house he did a great job. Everything was done how it was supposed to.”

Review by
11/12/2019

“replacement of a/c unit was great”

Review by
11/11/2019

“Everyone at Reliable Heating & Air is exceptional from the salesperson to the installer.”

Review by
11/11/2019

“I would like to recognize the technician that came out to my house. He was excellent. He told me what he saw and took care of everything.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“I recommended them to my neighbor across the street. Reliable wanted to lease a unit to them and they did not want to do that so they went with another company.”

Review by
11/11/2019

“I would like to recognize Terrell for his exceptional service but everyone was very nice.”

Review by
11/11/2019

“Mike and Randy have done great jobs for us.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“I think the plumber and the electrician that came out were very friendly and respectable. It varied from tech to tech. The 2 gentlemen stuck out in my mind. They were respectful and communicated beautifully with the customer.”

Review by
11/11/2019

“I would like to recognize Dan for his exceptional service. He was very professional and courteous. He was willing to answer all questions I had.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/10/2019

“My technician, Avery, was every knowledgeable and thorough when he visited my home.”

Review by
11/06/2019

“The first tech was great and very friendly.”

Review by
11/05/2019

No review comments provided

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

“Prompt response and resolved issues quickly”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

“Michael in sales, installation team was excellent”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/02/2019

“They are very professional when it come to customer service.”

Review by
10/31/2019

“Reliable Heating & Air did a great job with maintenance.”

Review by
10/31/2019

“I would like to recognize my service technician for his exceptional service. He was exceptional. He was very professional and courteous.”

Review by
10/31/2019

“They seem to conduct the maintenance just fine. They met all of my expectations.”

Review by
10/31/2019

“They just put in new air conditioning and heating units.”

Review by
10/31/2019

“Reliable Heating & Air was very professional and on time.”

Review by
10/31/2019

“Reliable Heating & Air met all of my expectations.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“They have been very good.”

Review by
10/31/2019

“The service technician that came out went above and beyond. I think his name was Brian.”

Review by
10/31/2019

“I would like to recognize the gentleman that installed my tankless water heater. He was very professional, went above and beyond and I think he was just awesome as a human being, a person, very professional. He did an awesome job. He and the other gentleman that was with him were great.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“I would like to recognize the technician for exceptional service.”

Review by
10/31/2019

“Josh was great.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: