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FEATURED REVIEWS
“Earl was helpful in the selection process. Nona is wonderful to work with, she is very professional and helpful. Hannah is always friendly. Alan and Shawn did our installation, they were professional and courteous.”
“Two service men came to my house to resolve the problem. Their names were Josh and Allen. They arrived at the agreed upon time, were very professional, identified and solved my problem. We had to have an evaporator coil replaced and though it was an expensive part, the pricing was in line with other suppliers and the quality of service we received was excellent. Now if the part remains trouble free for as long as I hope, we will be really happy.”
“I would like to recognize not the guy who came last time but the one before that. I can not remember his name but this guy explained something to me that as long as I have had this unit I was totally unaware of it. Everyone who has been her had never explained that to me and it was like a light bulb moment. The information was very beneficial and very helpful to me. He was awesome.”
“We bought three new air conditioners and three new furnaces from E. Smith Heating & Air, and I would highly recommend them. I'd give them an A+.”
“One thing that really impressed me was that when they put my new system in, they sent a fellow from their company who came to look at the outside system, and he said they needed to make it more level. You could tell that within their own company, they valued his opinion independently—he was kind of trying to enhance the work that others had done. I've been very happy with them in every way. I’d give them an A.”
“They do what they say they will do.”
“Despite the need for the employee having to come back out, he was honest about what caused the problem and was prompt in correcting it. Hopefully, it's a learning experience that helps him out as he continues in his career.”
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“E. Smith Heating & Air Conditioning, Inc. was great to deal with.”
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“The technician that came to my house was very good.”
“I have done business with E. Smith over the years and I have not been disappointed. I have always thought of the company as A-1!”
“E. Smith Heating & Air Conditioning is an excellent company. I have used them for years and I'm always pleased with their work.”
“I'm very happy with E.Smith Heating & Air Conditioning.”
“I do not remember any names.”
“Prompt, efficient, and effective.”
“We have used them almost thirty years and have always been happy with their service.”
“Timely, excellent and professional service.”
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“The air conditioning has continued to work through summer, so that's good.”
“They don't have to make Ryan do the work, as he's been promoted past residential, but they send him out to our house anyways because we like him. I think that's going above and beyond for service.”
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“The way he explained the process and when to call back was important. They are waiting to do the troubleshooting until it gets cooler since they will have to shut down the system for 24 to 48hrs. They looked at what was best for me.”
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“We were happy with the customer service.”
“Prompt and professional service”
“The tech here did not seem to know his job, was here much longer then necessary.”
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“Thanks for taking care of my tenants You guys also take care of my 4651 Spotted pony circle, A worth games 30101 yesterday They are very happy”
“Good service for many years”
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“All service technicians have been great”
“I use to have the same technician with each service call. I do not get the same one now but I am very satisfied with whoever comes out.”
“Their service people are professional and clean. They do a great job.”
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“They were really thorough and were good at explaining what was going on. I was thankful for that.”
“I would like to recognize Earl, Henry, and Tsuan for their exceptional service.”
“The person who did the job was very good.”
“They are always reliable. They are a company that was referred to me by one of my friends and I have been very pleased.”
“Yes but can't remember his name.”
“They fixed my upstairs air conditioning so I could sleep upstairs again.”
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“I am absolutely pleased with them. Their service is excellent! I've never had anything otherwise.”
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“They exceeded my expectations with their prompt appointment.”
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“They exceeded in all areas that they promised.”
“The performance of the equipment has been great.”
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“They did the annual maintenance.”
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“Earl was helpful in the selection process. Nona is wonderful to work with, she is very professional and helpful. Hannah is always friendly. Alan and Shawn did our installation, they were professional and courteous.”
No review comments provided
No review comments provided
“Two service men came to my house to resolve the problem. Their names were Josh and Allen. They arrived at the agreed upon time, were very professional, identified and solved my problem. We had to have an evaporator coil replaced and though it was an expensive part, the pricing was in line with other suppliers and the quality of service we received was excellent. Now if the part remains trouble free for as long as I hope, we will be really happy.”
No review comments provided
“I was satisfied with their promptness and that they just went about their job.”
“I would like to recognize the last person that came and serviced my house.”
“I was satisfied with their knowledge, scheduling convenience and workmanship.”
“I would like to recognize everyone we dealt with, because they were all great.”
“I am never unhappy with E. Smith Heating & Air Conditioning, Inc.”
No review comments provided
“I appreciate that the workman kept my house clean by putting booties on.”
“I would like to recognize not the guy who came last time but the one before that. I can not remember his name but this guy explained something to me that as long as I have had this unit I was totally unaware of it. Everyone who has been her had never explained that to me and it was like a light bulb moment. The information was very beneficial and very helpful to me. He was awesome.”
“Yes, a Korean man who had been with you only 4 months but seemed to be competent and certainly honest. He found a roach in a part that stopped the unit from working. He could have charged me $200 plus labor and I wouldn't have known the difference. Says a lot about your firm.”
“They were the least expensive, they delivered on time and had a great follow-up. They were installing a new HVAC system for me. I would grade them A.”
“They did quality work, we have a contract with them for year-round service, so I have them come out and check some things. I would grade them an A+.”
“They were great and really professional. We like just their professionalism. They installed a new air conditioner. Their quality of work was excellent.”
“They were great.”
“It was good—he can explain everything to me, basically he was a good guy. I would recommend him. They did a good job. He changed something for me. I would grade them an A+. I would recommend them number one.”
“I felt confident of the employees that they knew what they were doing, and they treated me with respect. They did maintenance on the furnace. I would grade them an A. It was fine, I didn't have any problems with it. I would have had them again this year. I did have an appointment with them, but I had to cancel it because the cold weather came in sooner than I thought. And they weren't available to come earlier, I had to go with another company, that's the only reason.”
“They are very friendly, very efficient, and do the work very well. We have a service contract so they have checked our air conditioner and heater, changing the filters, and even washed out the air conditioner the first time. We have been using them over a year now. They are excellent. Their customer service is wonderful, they are excellent people. They are always on time. I would recommend them to anybody. I've recommended them to my neighbors next door.”
“We've used E. Smith for years. They are always there when you need them, they show up on time, and they always are great to work with. They are just great people. They've been our service provider for years, they've replaced a system. I would grade them an A+. I would absolutely recommend them.”
“I used E. Smith Heating and Air. The technicians seemed to be thorough, everything worked out, and they didn't try to upsell me anything. They were just doing a semiannual check on the heating system. I have been using them a year and a half. I would rate them an A.”
“They always do a good job, they come out every year. I've been using them for years. Well, they are pretty prompt, when they say they are going to be here, and they know what they are doing. They put in a new heating and air conditioning system for me. In the spring they check the air conditioning, and in the fall they check the heater to make sure they are running OK. I would give them an A.”
“They are just super friendly, always on time. They call to remind you, ‘Hey you got an appointment.’ They don't treat you like an idiot when you ask questions, overall a great company. They maintain my heating and air system. I have been using them for four years. I would rate them an A+. I have recommended them and will continue to recommend them.”
“Well, we use them all the time, so we are very happy with them. We've bought air conditioners from them, and we've had them repair. We have a maintenance twice a year program. I would grade them an A+. I would be extremely likely to recommend them.”
“They were fantastic. They were fast, efficient, and got the job done right the first time. They were knowledgeable in their field—great to work with. They do repair and service and maintenance. I would grade E. Smith an A+.”
“It went well. They were prompt, thorough, and finished everything they were supposed to do. I would give them an A+. They addressed an issue with my HVAC system. I would likely recommend them.”
“I had a positive experience with E. Smith.”
“We've used them, and they are very good. They return your calls, they are not trying to upsell you on products. They worked on our AC and heating unit. I would grade them an A.”
“I was getting a maintenance contract, and it was fine. The first experience wasn't good, but the second one was very good. I would grade them a B. It was just a maintenance contract. The first one was not good, but the second one was great. They were very punctual.”
“They came out there and did like a little tune up on my A/C. I mean it was convenient. They came on time and fit around my schedule. I'd rate them as an A.”
“the company reviewed is actually Estes. E. Smith did not do the work.”
“They put in the secondary essential air conditioning unit outside and a replacement. They were accurate, quick, and when they said they would be here, they were here. I'd give them an A grade.”
“We had a whole new unit, heating and air. They actually did something wrong with our upstairs and they came out several times to fix that and took the service charge off. I'd give them an A rating.”
“They came when they said they would. They did a good job and we haven't had any problems with their service. Well they replaced air conditioners and do our routine maintenance. They deserve an A.”
“It was checking out a problem we had with the air conditioning. They had to recharge it. The technician was really good about answering questions. I'd give them an A grade.”
“They were very good. They did general maintenance. My system had to have the motor replaced. E. Smith fixed it for me, so I use them from now on. I'd give them an A rating.”
“It was an annual service. We've got four units, and they did all four. They were prompt, they were good prices, and their folks seemed pretty knowledgeable about what they were doing. They communicated that well. Right now, I'd give them an A.”
“It was the service. The guy was great, pleasant to deal with, and told me about a contract I bought for a year to keep the service up. He said that he would come back or someone would come back to check the furnace out sometime this winter. I'd definitely give them an A rating.”
“They worked on our furnace and our heat pump. He did work on two furnaces and a heat pump. He seemed to know what he was doing. He fixed the air conditioner and he changed the filters. He fixed what he needed to fix. We signed a contract with them. I would give them an A. As a matter of fact, I'm going to use him for the other house we bought.”
“They did a general inspection. He was quick and clean. He seemed to know what he was doing. He did an inspection of the air conditioning unit and everything looked fine. He cleaned it up and he explained to me about their twice a year service, which I went along with, and I haven't had the heating part done yet. I'd give them an A+ grade.”
“I'm very happy with their service. Really experienced technicians and really nice people. Both men who came out to the house were gentlemen, so nothing but good things to say about them. They do maintenance and checking things. I bought the house in April, so I wanted the HVAC and heating checked and they did that. I'd give them an A+. They were awesome. I already have recommended them to friends.”
“They did the maintenance on my HVAC. They checked it out. We bought this house in July, so I wanted to make sure the heating and air were in good shape. I wasn't sure when it had been maintained, so they changed out the filters and checked everything out to my satisfaction. They were on time, very professional, answered all my questions, and told me what they were doing. They allowed me to be there when they were doing the work. I'd give them an A.”
