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FEATURED REVIEWS
“I'd like to recognize the crew for their exceptional and outstanding server.”
“They met my expectations because they gave great customer service. The technician went above and beyond.”
“I would like to recognize every service technician that has ever been to our home for their exceptional services!”
“Earl was helpful in the selection process. Nona is wonderful to work with, she is very professional and helpful. Hannah is always friendly. Alan and Shawn did our installation, they were professional and courteous.”
“Two service men came to my house to resolve the problem. Their names were Josh and Allen. They arrived at the agreed upon time, were very professional, identified and solved my problem. We had to have an evaporator coil replaced and though it was an expensive part, the pricing was in line with other suppliers and the quality of service we received was excellent. Now if the part remains trouble free for as long as I hope, we will be really happy.”
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“Technician was very knowledgeable, efficient, and courteous!”
“He was polite, efficient, and professional!”
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“I am always pleased with their services.”
“I'd like to recognize the crew for their exceptional and outstanding server.”
“They have done good.”
“They met my expectations because they gave great customer service. The technician went above and beyond.”
“Every E. Smith person who has ever been here in our home has been excellent - very personable, pleasant, extremely talented and efficient.”
“There always there quickly.”
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“Service has met my expectations.”
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“All of them”
“They've always been professional and they don't take all day. They're in and out and they give me suggestions about what I need to do in the future.”
“E. Smith Heating & Air Conditioning, Inc. is very reliable and easy to interact with.”
“They were courteous and nice, this exceeded my expectations.”
“E. Smith Heating & Air Conditioning were punctual and knowledgeable.”
“I would like to recognize every service technician that has ever been to our home for their exceptional services!”
“They've all been professional and courteous. Most of the people I've talked with have been installers, but even the office people are all professional too when you call in with questions about the service contract. I'd say they're all great to deal with.”
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“Their service is professional and they are on time. The thing I like the most about this company is they won't rip you off. They come in and fix what needs to be fixed.”
“I have already recommended them to friends.”
“They are very professional and very polite.”
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“They did exactly what they said they were going to do and did it on time.”
“Not sure why I am getting this survey as I have not had any work done recently. Have had E. Smith as a service contractor for many years and get my A/C and furnace serviced twice a year and have always been satisfied with their service.”
“We have been pleased with all of their work!”
“They do what they say they will do.”
“Despite the need for the employee having to come back out, he was honest about what caused the problem and was prompt in correcting it. Hopefully, it's a learning experience that helps him out as he continues in his career.”
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“E. Smith Heating & Air Conditioning, Inc. was great to deal with.”
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“The technician that came to my house was very good.”
“I have done business with E. Smith over the years and I have not been disappointed. I have always thought of the company as A-1!”
“E. Smith Heating & Air Conditioning is an excellent company. I have used them for years and I'm always pleased with their work.”
“I'm very happy with E.Smith Heating & Air Conditioning.”
“I do not remember any names.”
“Prompt, efficient, and effective.”
“We have used them almost thirty years and have always been happy with their service.”
“Timely, excellent and professional service.”
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“The air conditioning has continued to work through summer, so that's good.”
“They don't have to make Ryan do the work, as he's been promoted past residential, but they send him out to our house anyways because we like him. I think that's going above and beyond for service.”
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“The way he explained the process and when to call back was important. They are waiting to do the troubleshooting until it gets cooler since they will have to shut down the system for 24 to 48hrs. They looked at what was best for me.”
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“We were happy with the customer service.”
“Prompt and professional service”
“The tech here did not seem to know his job, was here much longer then necessary.”
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“Thanks for taking care of my tenants You guys also take care of my 4651 Spotted pony circle, A worth games 30101 yesterday They are very happy”
“Good service for many years”
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“All service technicians have been great”
“I use to have the same technician with each service call. I do not get the same one now but I am very satisfied with whoever comes out.”
“Their service people are professional and clean. They do a great job.”
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“They were really thorough and were good at explaining what was going on. I was thankful for that.”
“I would like to recognize Earl, Henry, and Tsuan for their exceptional service.”
“The person who did the job was very good.”
“They are always reliable. They are a company that was referred to me by one of my friends and I have been very pleased.”
“Yes but can't remember his name.”
“They fixed my upstairs air conditioning so I could sleep upstairs again.”
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“I am absolutely pleased with them. Their service is excellent! I've never had anything otherwise.”
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“They exceeded my expectations with their prompt appointment.”
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“They exceeded in all areas that they promised.”
“The performance of the equipment has been great.”
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“They did the annual maintenance.”
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“Earl was helpful in the selection process. Nona is wonderful to work with, she is very professional and helpful. Hannah is always friendly. Alan and Shawn did our installation, they were professional and courteous.”
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“Two service men came to my house to resolve the problem. Their names were Josh and Allen. They arrived at the agreed upon time, were very professional, identified and solved my problem. We had to have an evaporator coil replaced and though it was an expensive part, the pricing was in line with other suppliers and the quality of service we received was excellent. Now if the part remains trouble free for as long as I hope, we will be really happy.”
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“I was satisfied with their promptness and that they just went about their job.”
“I would like to recognize the last person that came and serviced my house.”
