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“I paid $18K for the gutters and now I'm experiencing 2 problem areas regarding the install. I called and 2 employees were sent to address the problems. I was informed there's nothing they can do about acts of nature. Leaves and debris is going to get stuck in the gutters. That's not what I was told by the Salesman. All of the people who sold me these gutters are no longer with the company.”
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“They said the gutters would stop my driveway from flooding, but they didn't.”
“They are not honoring interest free for 18 months.”
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“The guys who came and installed the gutters were very clean, helpful, and helpful. They did very good.”
“They were prompt and professional and provided quality service.”
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“My only problem with them was the clean out covers that are missing. I called them and I haven't gotten them. That was about eight months ago.”
“They matched the cover to the trim on my house perfectly, so I was impressed with that.”
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“They did not do a good job when they installed my gutters.”
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“They did what they said they would do. I called them one time. I do need a little bit of help of it running over.”
“This was one of the best decisions we have made by going with LeafGuard over the others. The may not look like they would work well, but they really do.”
“System does not perform per expectations. Some issues resolved, some I've just let go as I feel I am the one that tried to stay on top of them vs LG being proactive. Because they are not local, it was difficult to know when they were coming to my area next and also for them to actually view the issues (particularly the water overflows). I sent videos when it was raining but it would have been helpful for them to see them in person -- not possible when not local (evidently).”
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“The gutters are a nice look to our home. The only problem is that they do not catch the water as shown in the video when the salesman demonstrated.”
“I would not. I have made several phone calls to solve an issue with my gutters since they were installed. The problems is still not resolved after 2 years.”
“LeafGuard responded quickly when we called about a small problem. They came right out and added an additional downspout, which corrected the problem.”
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“I can't recommend something that does not deliver as advertised. I listened to a 2 hour pitch and demonstration, before purchasing but the product doesn't deliver”
“My gutters work seamlessly. When they say “get it, and forget it” they are spot on.”
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“We have tried different systems over the years and this one is the best—it is a superior product!!!”
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“I don't think so at this time”
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“Don't have to get on the ladder to clean the gutter”
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“We’ve had the system installed for about 2 months and it has been working well, but the price point is very steep. The price we were quoted and the price we’ll actually pay in the end due to financing is just way too much for me to recommend this system to a friend unless they plan on paying for it out of pocket.”
“LeafGuard provided a good product, but the office had poor management.”
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“The guy that came was well-informed and polite, which means a lot to me because I'm an elderly. He listened to my questions and answered them with no problem.”
“They were very easy to work with.”
“We have changed the appeal of the exterior of our home completely by adding this gutter system after having new shingles installed. Many neighbors and even the representative of our roofing company, when he came out to do a follow-up, have commented on how great it looks.”
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“I would recommend LeafGuard to everyone, they will work with you on the finance and business side of things. Once I made the decision to do the project with them, they completed the project very quickly! My gutters look great and they are doing their job well!”
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“They did what they said they were going to do except they were supposed to, after the finished job, come back and look over the work and see if anything was missing. They never came back. They told me they were going to come back and inspect the work, but they didn't.”
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“Good quality of materials.”
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“Over priced for the product that we purchased. Once the job was complete we had some small detailed issues to look at that we asked about and have not seen anyone since. Makes me feel that you got my m obey so you are thru with me and on to the next sale”
“Very fast turnaround. Well pleased”
“Not living up to contract”
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“Expensive”
“very professionally done and friendly safe staff”
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“Already have given Heather's card to my next door neighbor. HAve also recommended to another friend”
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“Communication, Attention to detail, Great follow up!”
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“The salesperson and the installation crew were very professional. They arrived on time and did the work well.”
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“I think people have to make their own decisions on how they spend their money.”
“Since the installation in May I have yet to get action on some minor installation issues. I am being ignored. I have repeatedly contacted the GM Mike Thompson and PM Randy Wilson only to get voice mail. I contacted the salesperson on got immediate response. He contacted Mike Thompson but I have not heard back other than he punted the issue to Randy.”
“They were diligent and timely.”
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“I felt that there was not enough time to make a decision and that the salesman was pushy. I could've done more research and gotten them cheaper.”
“I think these gutters are made for a town like Memphis, but we are in a small town. We are having a problem keeping them cleaned out. We called them out here but are having trouble getting in contact with them. We had estimates from other companies but did not like them, so LeafGuard was who we went with.”
“The company has been out four times and still can not fix my problem.”
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“So far, everything is good. I haven't had it that long.”
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“Did not know it was a hot on my credit would have done something different. Thanks. Ugggh”
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