2016 EBSCO Research Best Pick

Murrell's Waterproofing Services, Inc.

6th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

Murrell's Waterproofing Services is staffed with a workforce that has extensive experience in the field of foundation waterproofing. Don't sink with the competition—choose the best.

Cyndy Moore | President

Areas Served:

North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta

  • Services Offered
    Murrell's Waterproofing Services, Inc., offers a variety of waterproofing services for basements and crawl spaces, including, but not limited to, epoxy injections, drainage systems, membrane systems, track systems, sump pump systems, and excavation.
  • Warranty
    The company offers a wide variety of warranties that are transferable at no cost.
  • Organizations
    Murrell's Waterproofing Services, Inc., is a member of the Greater Atlanta Home Builders Association.
  • Company History
    The company was established in 1986 by husband-and-wife team Al and Jan Murrell. The local, second-generation company is currently owned and operated by their daughter Cyndy Moore, who has been with the company for 28 years.

Select Quotes from Customer Interviews

A selection of 447 homeowner reviews:


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I had a crack in the basement wall. I would give Murrell's Waterproofing an A—A for awesome, A for excellent, A for the best. They were prompt and professional, they did a wonderful job, and their customer service was awesome.
They are amazing, so we would absolutely give them an A+. Murrell's had originally waterproofed our house when we built it. We had a pipe leak one time; when I discovered it outside, everybody said that our basement would be flooded, but it wasn't flooded because they'd done an outstanding job. That was a surprise. After that, we had a small leak from the outside to the inside that they were able to repair for us, and it's been really good since.
They were wonderful folks. I liked their attitude, attention to detail, and the thoroughness of the job. They were pleasant to deal with. They did some waterproofing in my crawl space. I would tell a friend or family member that they're fantastic people, and they do good work. I would give them a triple A rating.
Murrell's is our waterproofing company. We're homebuilders, and we hire them to do our waterproofing. We have used them for 15 years, and we'll use them in the future—they're really good. They stand behind their work, too. Their customer service is very efficient. You can reach them immediately, they will get back to you with the schedule, and you always know where you are. I would give the company and experience an excellent rating—A+.
They came out to repair a foundation leak. They didn't quite get it fixed the first time, but they came right back out to repair it a second time in pretty quick order with no questions asked. I was very pleased. I would highly recommend them, and I would give them an A+ rating.
They were great—fast and thorough. I thought they were excellent, and I'd say they get an A+.
They did the crawl space and water prevention. I did have some issues; when it happened, they came out and fixed it right away with no problems whatsoever. They showed up, did the work on time, and cleaned up everything. I haven't had a problem since. I would give them an excellent grade. They're an A.
I think Murrell's Waterproofing did some work for me a couple of months ago. The water leak stopped after many years. They came in and used a pressure substance that they put in there, and it stopped the leak. I'm very pleased with it, and I haven't had a leak since. I had the house custom built, and had I known in the beginning that we were on some rocks, and water could come up through the concrete slab, I would have put in a sump pump. It was a learning experience. I found Murrell's in the Best Pick Reports. I would give them an A. The person was excellent, the customer service was excellent—everything was excellent.
They installed a drain. Their customer service was perfect—no problems. I liked that they fixed my problem. I would give them an A rating.
Murrell's Waterproofing really did amazing work. They did a great job.

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