Who is EBSCO Research?
EBSCO Research LLC, formerly Probix LLC, is an independent research firm that has been conducting consumer satisfaction research since 1997. Through the thousands of telephone interviews we conduct every year, we track the performance of businesses in dozens of home service categories. We then showcase companies in our annual reports that have been identified as top-quality providers by homeowners and have elected to participate in our Best Pick program.
Enter your zip code to determine if we publish one of our reports in your area, or click one of the hyperlinks for our metro-area reports below.
What is Best Pick Reports?
Best Pick Reports is an annual publication produced by EBSCO Research that features top-rated home service providers in the Chicago, Dallas, Houston, and Northern Virginia communities. Every Best Pick company listed in Best Pick Reports has earned an A-rating based on more than 100 customer reviews, holds proper insurance and professional licenses, and has signed our Best Pick Company Pledge. In addition to listing Best Pick companies, the report also provides educational information and helpful tips for a variety of home repairs and services.
What is Home Reports?
Home Reports is the charter publication of EBSCO Research that provides information on more than 100 top-quality home service companies in the metro-Atlanta area. Like its sister publication, Best Pick Reports, Home Reports eliminates the hit-or-miss approach to identifying reputable companies that consistently deliver high-quality service. Home Reports also features educational material and consumer tips that can equip homeowners with the knowledge and tools needed to ensure a satisfied outcome to any home service or improvement project.
Why should I trust EBSCO Research?
We’ve spent the last 14 years refining the way we do research, so that our ratings remain exceptionally reliable. Unlike some consumer guides, we do not accept company references, ratings from other sources, or self-initiated reviews. We initiate and conduct every single research interview, and we require an A-grade from more than 100 customer reviews for each Best Pick. We also do not sell advertising space or good ratings, which means that companies cannot buy their way into our publications. Inclusion in our reports is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.