I used to have an online service where I paid them for references for people when you need your gutters cleaned and so on, similar to your references. And I had joined the service and submitted the payment to them online, when I saw your book. I said, 'What is this?' My husband says, 'It looks like the same thing we just signed up for.' I looked through it, and the book gave me the recommendations, and I said, 'Wow. This is interesting.' I immediately called the online company and cancelled my subscription. It's really nice to have Best Pick Reports because the book contained everything I needed. You get input from local people to comprise your ratings.