2016 EBSCO Research Best Pick

Abacus Plumbing, Air Conditioning & Electrical

6th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"You can count on us. We believe in being there for our customers, which is why our office is open seven days a week and until 8:00 PM Monday through Friday. We also provide 24/7 service to all of our customers."

Alan O'Neill | CEO

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    Abacus Plumbing, Air Conditioning & Electrical repairs and installs toilets, garbage disposals, whole-house water filtration systems, water softeners, and standard tank and tankless hot water heaters for residential and commercial customers. The company performs leak detection on pipes and sewer lines, unclogs drains, and repairs and installs gas lines.
  • Services Not Offered
    Abacus does not offer septic system work.
  • Awards & Certifications
    Abacus was awarded the Best of Readers' Choice Award by Living Magazine and was named one of Houston's Best and Brightest Companies to Work For by the National Association for Business Resources.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Licenses

Select Quotes from Customer Interviews

A selection of 537 homeowner reviews:


Page 1 of 29

They were quick, they were on time, and they did a good job. They repaired a water leak in my bathtub. I chose them because I got tired of calling another company. I'd give this company an A+.
The person was very nice and professional. He did a good job. He replaced my hot water heater. I chose them because they had good ratings. They're an A+.
They knew exactly what they were doing, which was nice, and they guaranteed all of their services, which is the reason why we went with them. They're a reliable company. They came out for an estimate on a couple of things, but the main thing that they did is, we had an electric tankless water heater put in on the plumbing side. Then, the electrical workers came in to make sure it was all hooked up properly. We had a temperature issue, but that was on the plumbing side, and they fixed it right away. My parents had had work done with them, so they recommended the company to us. I would give the company an A-.
I used one of the companies in Best Pick Reports—Abacus. I used them for a tankless water heater. I had a good experience. That is all they've done for me. The customer service was fine. They get an A from me.
I like that they're honest. The three guys that I had out there were open and honest about what needed to be done and what didn't need to be done. They're very courteous and professional. The first time we had them come out, they installed an igniter onto the existing water heater, and then they put in a water filtration system. The last two guys were out for air conditioning work, and the second guy had to come out and put some Freon in one of our old existing air conditioning units. I would rate them as an A-grade company.
They're really professional in their attitude, they answered all of our questions, they took the time to listen to what it was that we were asking, they gave us the information that we wanted, and they fixed the problem. With the plumbing issue, we had a situation with our kitchen sink, which they fixed. Then, we had some questions about the performance of our water heater, and they answered our questions about that, too. I would recommend them to a friend or neighbor. I would grade the company as an A.
They just did everything that they said they were going to do. They installed a toilet and installed a water heater. I heard some reports about the company, and that is why I chose them.
They let me know when they're on the way, and they do the job right. They installed a faucet and a pipe. I chose them because people said that they liked the service. I would give them an A.
We've used them for years with no issues. They did some plumbing work recently. We used them for years—we just always call them. They're a grade-A company.
We've had them a couple of times. The whole thing is great, the service is good, the people they send out are very capable, and I have no complaints. They did two different things. Once, somebody actually cut our outside pipe for the water, and the water was all over the place. They came in and repaired that. The other problem was, we had a leak in the house, and they came in and looked at that. I would give them an A.

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