2016 EBSCO Research Best Pick

Reliable Heating & Air, Plumbing & Electrical

4th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"The people at Reliable are the sum of the company. We're honest and provide complete pricing up front. Many of our customers have been with us since the beginning because they can build the kind of relationship and familiarity with Reliable that you just can't have with a big corporation."

Dan Jape | Owner

Areas Served:

Clayton & Henry County, Coweta, Fayette & South Fulton County

  • Services Offered
    Reliable's Plumbing Division specializes in residential and commercial repair and installation of all types of plumbing system components, such as toilets, faucets, garbage disposals, gas pipes, and sewer lines. Reliable provides leak detection and water heater flushes, and the company also installs gas, electric, and tankless water heaters as well as sewer ejector pumps and hot water pumps. Along with plumbing services, Reliable provides heating, cooling, and electrical services.
  • Warranty
    Reliable provides a one-year parts-and-labor warranty on any standard plumbing service call and on tank-type water heater installations. The company offers a five-year parts and labor warranty on tankless water heater installations and on water and sewer line replacements.
  • Company History
    Dan Jape founded the family-owned-and-operated company in 1978 and operates Reliable with his son Daniel.
  • Product Information
    Reliable services and repairs all major brands of plumbing equipment.
  • Licenses

Select Quotes from Customer Interviews

A selection of 700+ homeowner reviews:


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I contacted Reliable Heating & Air for assistance with the repair of a slow-dripping faucet in my upstairs garden tub. Their plumber determined that the valve stems for the hot and cold water needed to be removed and replaced. He also determined that the water pressure inside of my pipes was way too high. An inspection of the device that controls the water pressure determined it was non-operational and needed to be replaced. The second service that I requested from this company was for their heating and air duct cleaning service. Both of these service requests were positive experiences for me. The removal and replacement of the two valve stems by the plumber were fairly difficult work requests. Although I did have to contact them for a recheck of the hot side leak, the same plumber returned and fully resolved the issue. As for the air duct cleaning service, the air quality in my home has greatly improved. The force of the air flowing through the ductwork has also greatly increased. The two technicians that performed this service were very knowledgeable and did a very good job cleaning my duct system.
They replaced the inner assemblies on two toilets, replaced the cartridge on my shower, repaired a pop-up assembly on my bathroom sink, and replaced the whole-house pressure relief valve. My experience with Reliable Heating & Air was very positive. Scheduling an appointment was fast and easy. The technician was on time, helpful, friendly, and informative.
I use Reliable, and they do a good job for me. They show up on time and do the job in its entirety. I've worked with them for a long time, and they're very good. They've replaced air conditioners and hot water tanks for me, and they've done the fall and spring maintenance on my HVAC system. They've done it all, and they've earned an A.
Reliable came for the plumbing. I had an old spigot outside that was leaking, and he went out of his way to find the same model even though it was so old. I would give them an A rating.
I've always used Reliable, and I really like them. They are good, and they're prompt. I use them for heating and air, and they also did a plumbing service. I think they're an A-worthy company.
We had Reliable install some new equipment, and we would rate them as an A+.
I had a whole new heating and cooling system installed right after the garage door was finished—new ductwork and everything. I just had a plumbing problem last week, and I called them for plumbing, and they fixed that. The cleanup was totally done. I would rate them as an A.
We no longer own the home that they did the work for, but it was fine when they put it in. They put a hot water heater in and then did zoning. They did a good job. Everything was fine, and I'd give them an A.
I've been using Reliable for six or eight years. We had an emergency—we had a leak up in the attic. They came here to take care of the leak and do a repair that we didn't even think they would do. They just went above and beyond—I mean they were fabulous, and their work has held up. They've got my business from now on—they're an A+.
Reliable was very, very nice. I think I've used them about three or four times, and they're very professional. The water heater had some broken gauges, and it was flooded. They had to cut the water off and replace some of the valve. I'd give them an A—every time they've been out here it's an A.

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