2016 EBSCO Research Best Pick

Besco Air, Inc.

7th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"I love helping our customers in any way I can. Whether it's just a small repair or a complete home installation, we're always there for you, 24 hours a day. Our motto is: 'Large enough to serve, small enough to care.'"

James Cox | President

Areas Served:

Northern Chicago, North Shore, Northwest Chicago Suburbs

  • Services Offered
    Besco Air offers products from Trane, Rheem, and Florida Heat Pump. The company also offers Peerless boilers and Triangle Tube Prestige boilers.
  • Warranty
    Besco Air offers one- to ten-year warranties on equipment.
  • Awards & Certifications
    The company employs EPA-certified technicians.
  • Company History
    Besco Air was founded in 1986 and is a first-generation family business. President James Cox has over 20 years of experience in the industry.
  • Employee Information
    The company conducts drug tests and screenings before hiring employees.

Select Quotes from Customer Interviews

A selection of 583 homeowner reviews:


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Their service and communication was positive. The work they did was excellent. They did a water heater and A/C repair. Because they had to order pieces, it took about five days. I've used Besco for almost three years. They installed the A/C unit that was there when I bought my home. I'd give them an A.
Everything was positive. They did my humidifier, and the work they did was excellent. I've been using them for a long time now—over ten years. Besco gets an A.
The work was great. Six months ago, they fixed our heater. We needed a new circuit board, and they fixed that. They did a great job. They just came out the other day to clean our air conditioner and fill it with Freon. The guy who did it, Sergio, was great. We request him because he's great. These were the first two times we've used Besco Air, and they're excellent. It's an A for them.
Besco installed an air conditioning unit. The unit they put in was good, and whatever problems there were, they corrected them immediately. Their customer service was very good—I had no problems. I'd give them an A.
The guy fixed my furnace, and it worked fine. He did some troubleshooting, too. They're the ones that originally put in the furnace. I'd give them an A rating.
Besco installed our central air system. The whole experience was good. They were very professional on the phone, they showed up on time, and they cleaned up after themselves. They followed up, too. The customer service was good, just like the previous experience. They deserve an A.
They do my furnaces. I've used them for a couple years. When you call, they're professional, and the techs that come out know what they're doing. They basically come when they say they're going to come. They cleaned the furnaces, air ducts, and filters, and they provided general service. We'll say that they are an A.
They've been maintaining our heating and air conditioning equipment for seven years now. We trust Besco Air—they do good work, and they show up within their appointment window. I'd give them an A.
They were great. Besco Air did a really good job.
They installed a new furnace and took away the old one. They were friendly, capable, timely, and helpful. They explained everything really well, and they returned our calls quickly. I chose them because they have helped us before. I think they are worth an A.

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