2016 EBSCO Research Best Pick

Unique Upholstery, Carpet & Rug Cleaning, Inc.

7th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"At Unique, we deliver more than just the cleanest carpet you've ever had—we protect your family's comfort and health. From the initial phone call to the completed work, our personable specialists will be courteous, respectful, and extremely careful with your possessions. Earning your trust and confidence is our highest priority."

Larry Rosenthal | Owner

Areas Served:

Northern Chicago, North Shore

  • Services Offered
    Unique specializes in removing bacteria and soil caused by allergens, pets, daily traffic, or accidents. The company offers on-location Oriental rug cleaning, leather cleaning, and carpet repairs and restretching. Unique also provides cleaning and restoration of tile, grout, marble, natural stone, and granite as well as emergency water damage service and hardwood floor deep cleaning.
  • Warranty
    A one-year warranty is applied for fabric protection on new and cleaned carpet and upholstery.
  • Awards & Certifications
    The company is certified by the IICRC.
  • Company History
    Larry Rosenthal founded Unique in 2003 and has over 25 years of industry experience.
  • Employee Information
    Two cleaning specialists attend appointments. Employees wear uniforms, drive marked vehicles, and must pass background checks.
  • Product Information
    Unique uses "green" products.

Select Quotes from Customer Interviews

A selection of 435 homeowner reviews:


Page 1 of 41

They're just very thorough, they make sure they do everything, they move the furniture nicely, and they make sure they get everything super, super clean. They're super-nice guys. They cleaned the carpet. I choose Unique because of their reputation. I would give them an A+.
I liked everything about them. They are, without a doubt, the best carpet cleaners I've ever seen in my life. They come in and do the best job you ever want to see. They do the edges and the spots, and when they do the spots, they never come back. They're really great. I'm going to call them again in a couple of days for some more work. They've only done carpet cleaning for me. I was very unhappy with the work I had had done with various carpet cleaners, so I just tried them. I've been very happy with them ever since. I've recommended them to a number of people. They're an A+.
I liked their reliability. The actual cleaning of the carpets was excellent, and I like the people that they sent out. They were recommended by a carpet business that I had used. I had some water damage, so I called the company I bought the carpeting from, and they recommended Unique. That's how I found them. They get an A grade from me.
We used their service a while ago, and it was very good. I have a beautiful Oriental rug, and they did a great job. I would use them again. Someone must have recommended them to me. They're an A-grade company.
I used Unique before, and I like them a lot. I needed some upholstery done. They were wonderful. I heard that they were good—it was one of those things I just picked up through somebody who told me about them. I would give them an A.
They were on time and did a very good job, and everything went great. They did carpet cleaning. They were recommended to me. I like the gentleman who came in and did the cleaning for me—he was very good. It couldn't have been better. They're A+.
I felt that the cleaning they did was very thorough. Our carpets hadn't been cleaned in a long time, and Unique really made them look great. We heard about them through another company. We bought our carpets from a company, and I called them and asked who they recommended. Unique gets an A+.
BIASED ? They did work for me a long time ago, several months ago. I just know that they did a clean job, they were nice to my daughter, and there were no issues. They just basically did my carpet cleaning; that's it. The woman that runs the office is a friend of the family. They get an A+. They were fine.
They're very courteous. They use clean water when they do your carpets, so it's clean. They were good with pet stains, which I had problems with. They were right on time, efficient, and all sorts of good things. I just had them do some carpets in my bedroom and some loose carpets downstairs. My friend who is a clean freak told me to use them, and that's why I did. I would give them an A grade.
They came in, did their job, and left. I picked them out of the Best Pick Reports. I got a lot of places out of that book. I would give Unique an A. They did a very good job. I can sit in my chairs now without being sick.

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