Windows Plus, LLC
6th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Windows Plus, LLC has received 4.8 out of 5 stars based on 166 customer surveys.
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6th year as a Best Pick Call
"Our work practices are grounded in solid ethics, integrity, and trust. We are committed to excellence in our products and installations. We set our standards high, and at the end of each job, our goal is to ensure that you, our customers, have a distinguishable experience with our company."

Tom Camarca & Reg Wayland | Co-owners
Company Information
Services Offered
Windows Plus furnishes and installs siding, doors, and windows in vinyl, wood, aluminum, and fiberglass for residential customers.
Services Not Offered
The company does not repair products that it did not install.
Minimum Job
A four-window minimum is required.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Tom Camarca and Reg Wayland are master tradesmen and have been business partners since 1989. They founded Windows Plus, LLC in 2000.
Distinctions
Windows Plus has won two Associa Advantage awards and is a 2017 recipient of the Best of Chantilly award for windows. The company is an EPA Lead-Safe Certified Firm and a Pella Certified Contractor. A Windows Plus staff member is certified by both InstallationMasters and the Vinyl Siding Institute.
Licenses
#70106454
Areas Served
Washington, DC

Compiled Score:

Windows Plus, LLC has received 4.8 out of 5 stars based on 166 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/14/2018

“They did an attic window for me about a year ago. They're honest. It was a small job. It was expensive, and he said it was going to be expensive. So, there were no surprises. He said from the start, 'Look, I gotta get people out there. The same amount of labor for a small job is a big job. So, it's going to be expensive.' I said, 'I got to have it done.' So, I guess being honest and upfront from the start is what made it most positive. I'd give them an A+. We did it to get the house ready for sale and then we left. We didn't get any complaints from the people who bought the house. I would definitely recommend them.”

Review by
01/14/2018

“They're a great company to work with. I was very happy with the company. I'd give them an A+. Their customer service was wonderful. Paul Jones was my salesman, good guy. Not only was it a great window and I felt really good with the price, but the guys who did the installation were really incredible when they put these windows in. I had the original windows in the house. The house was built in the late 50’s and what a difference. I put my hand up along where the line of the window—you can't feel any air or any draft at all. It's just incredible. It's extremely likely that I'd recommend them.”

Review by
01/14/2018

“It was a good experience. The service was good. They installed them quickly, and it was OK. They did a good job. Overall, I would give them a B. I came just in time when they were filling in the caulking. I was looking at some of the things that I missed. There were just a few spots, but I'm glad I was around. It's not a big deal, but I'm glad I checked them and they fixed it right away. I was fine with that.”

Review by
01/14/2018

“Windows Plus did very well. They came in and did all the stuff. There was a big caulking around the window. It was still wet when I walked into the house. Other than that, they were great. I would give them an A+. I didn't shop around, but they were there on time. They gave me good quotes. They actually came in cheaper than what I expected.”

Review by
01/14/2018

“It was extremely positive. The promptness of the arrival, when they said they would arrive, made it positive. The man himself was extremely informed about windows and very thorough in explaining and friendly and very professional. I would rate them an A+.”

Review by
01/14/2018

“They did the job. I'd give them a B+. The product broke. The first person to come out to fix it couldn't figure it out so I had to wait quite a while for someone to come out and fix it and order a part. It was actually an easy fix.”

Review by
01/14/2018

“They did what they said—they did it when they said they would do it. There are a couple little outstanding issues that have to be corrected, but I'm sure they'll get them done. I'd give them an A.”

Review by
01/14/2018

“It's always wonderful with them. They're easy to deal with. I'd give them an A+ overall. I wish there was something higher than A+. I'd be very likely to recommend them.”

Review by
01/14/2018

“Windows Plus did everything they could to make us happy. We're very happy with their work. I'd give them an A overall. They did a good job. I'd recommend them.”

Review by
01/14/2018

“They were great. They just did a great job, exactly as promised, right on time, cleaned everything up, did a great job. I'd give them an A+. I have recommended them.”

Review by
01/14/2018

“I like the work, and the people who actually came to do it were professional, courteous. I'd give them an A+.”

Review by
01/14/2018

“I liked the price and the product and the service. Everything was very good. I would give them an A.”

Review by
01/14/2018

“They were on time, and the prices were right. I'd give them an A+.”

Review by
01/14/2018

“I had no complaints with their work.”

Review by
01/13/2018

“They were on time, and the prices were right. I'd give them an A+.”

Review by
01/13/2018

“We had a door put in. I had no complaints, and I'd recommend them.”

Review by
01/13/2018

“They were priced well. The installation was quick and all done within a day. They took great care working in the house. I'd give them an A+ overall.”

Review by
01/13/2018

“It's a personal, small business, which is one of the reasons we picked them. We met with the owner; he was attentive, knowledgeable, and followed up with us on everything and the installation. It was good, and I'd give them an A.”

Review by
01/03/2018

“They put in a new window door on the second floor. They were competent and did what they said they were going to do on time. I would give them an A.”

Review by
01/03/2018

“They put in some windows. There was a challenge with them, and then they came back and fixed it. They wanted to make sure we were satisfied. I'd grade them an A overall.”

Review by
01/03/2018

“It was great. It was fine service. They changed a whole window for me. They were pretty quick and efficient.”

Review by
01/03/2018

“They just did the windows. I liked the quality of craftsmanship and the timeliness. Overall, I would give the man A for the experience.”

Review by
01/03/2018

“They did windows on the front end, rear of the house, slots. They were easy to work with. We knew part of the crew, Dan Sloan, the salesperson. He makes sure that we get treated right. They also did our roof. They cleaned up. They did what they were supposed to and all went well. What else can you ask? I'd rate them an A overall.”

Review by
01/03/2018

“They came out. They did the job. They did it nicely, no problems. They did a great job. They came out. They scoped the job. They did exactly what they said they were going to do. They even helped me replace a piece out of my old window that was broken and got it for me under warranty. I'd give them an A+. They did try to go out of their way to show us what they were doing, to just try to explain the overall process.”

Review by
01/03/2018

“I had a positive experience working with Paul, who was the salesperson. Everyone was nice on the phone, but I had to have them come back a couple times for cosmetic issues, and my back door wouldn't lock. It wasn't the easiest, most efficient installation. They did window and door work. They were nice, they were pleasant, and they took care of what needed to be taken care of. I had to have them come over several different times to fix it. It wasn't like I was being picky or anything. It wouldn't lock. It wasn't measured correctly, and there were some cosmetic issues with the window. Other than that, once it was fixed, I'm happy with the product. I would give them a B.”

Review by
01/03/2018

“I want them to come back out. I'm not really happy with something. There were some issues with the flue being on the floor. I had some people working around here. They took that off, and they did come out to see what they could do, but it took a little while to come out. Another thing was, the windows were supposed to be able to open and close really smoothly. There was one on the left side of the bedroom that was not opening. They had to redo it. It was still kind of stiff. It was usable so I just let it go. That was kind of disappointing because all the other windows were OK. My biggest problem is that the screen they put in is not tight enough so it's letting all kinds of bugs in. The window itself is tight. It's keeping the air out, but it's letting all kinds of bugs accumulate. It's right outside the glass pane, all kinds of bugs accumulating because they're able to get through. I don't like that because I'm constantly lifting up and trying to get all the bugs and debris from outside. It's also the air; I understand all that. It shouldn't be like that. It should be a little tighter so it won't let small size and medium size bugs to come flowing through. That's the part that I really don't like. The other stuff I put up with, it's OK. This one, I wish there was some way to make it tighter. I'd give them a B overall.”

Review by
01/03/2018

“They replaced windows. Overall, it was good. I would give them a B+.”

Review by
01/03/2018

“It was good work. They put in a window for us. We liked that they did their job. They get an A.”

Review by
08/02/2016

“They were very friendly to work with. I had doors put in. It was an A+ experience overall.”

Review by
08/02/2016

“We used them a long time ago, but we recommend them all the time. We have no complaints.”

Review by
08/02/2016

“They did a very good job. They did quality work. I would have to say that is was an A.”

Review by
08/02/2016

“They were efficient and professional. I had new windows put in. They're an A+ company.”

Review by
08/02/2016

“Everything was perfect. The guy did a good job. They deserve the best score, an A+.  ”

Review by
08/02/2016

“I only bought one sliding glass door, and they installed it well. They earned an A.”

Review by
08/02/2016

“It was a great experience. They did a good job. An A is what they deserve.”

Review by
08/02/2016

“I had no complaints with them.”

Review by
08/02/2016

“It was window work. I would give them an A+ grade.”

Review by
08/02/2016

“The service and the quality of the window were A+.”

Review by
08/02/2016

“It went smoothly. I would give them an A.”

Review by
08/02/2016

“It was a very positive experience. The personal service made it very positive. Setting up the contract, working with the owner, ensuring that he was in contact with the people who were actually doing the work onsite, it was all a positive experience. The people onsite did a great job. They kept me informed throughout the job. There have not been any issues since the windows have been installed. From top to bottom, it was a really good experience. I would say they’re an A—though I do remember a few things being left in the apartment after they were finished.”

Review by
08/02/2016

“Everything was great. I love those guys. The customer service was pretty awesome. Nam was the technician that followed through on everything. They had ordered my sliding glass door handle on the wrong side, which was kind of upsetting because I really wanted it on the side I ordered it, but they took some money off the order to make up for it. I thought that was pretty cool. I would give them an A.”

Review by
08/02/2016

“I've had nothing but good experiences with them. They have very good customer service, good response, good timing, and good communication. Everything was good. I've had work done on a big sliding door, an unusual size sliding door, on one of our rental properties. I've also had some windows for my house done. I'd rate them as an A+.”

Review by
08/02/2016

“I love them. I've used them twice. There are two owners, and I've worked with both. They have an attention for detail and are very thorough in explaining everything. The products are wonderful. I've had custom windows and a door done. I love both of them. They earned an A+.”

Review by
08/02/2016

“Windows Plus did a very good job. They did an install in one day. The quality of work was very good. I would say it was an A experience. I'm probably going to be calling them pretty soon, because some stains seem to have developed between the glass they installed.”

Review by
08/02/2016

“It was a very good experience. They were very nice people, and very professional. They did a really good job. There was one thing they needed to come back and fix, after the initial installation, and they did, and they did great. They made everything right. It was an A+ experience overall.”

Review by
08/02/2016

“It was an absolutely positive experience. Their prices were reasonable, and they did a great job. I would say it was an A+ experience.”

Review by
08/02/2016

“The service people were good, and the windows were installed well. My overall experience was an A.”

Review by
08/02/2016

“I liked the design of the windows. I would say they’re an A. I would be very likely to recommend them.”

Review by
08/02/2016

“They explained everything. They came on time and worked efficiently. I live in a condo and had all of my windows replaced. I would grade them an A+.”

Review by
08/02/2016

“I'm really satisfied with the job. It was really professional. They came in, installed it, and left in less than three hours. I love the finish and the kind of product they sold me. I give them an A grade. ”

Review by
08/02/2016

“Overall, it was a positive experience. I feel like they were very clear about the work that would get done, and they did a good job with the installation. It was a B overall experience.”

Review by
08/02/2016

“Windows Plus is OK. They put a front door in for me, in the home that I rent out. They're wonderful people; they're friends. It was A+ work. If it came about, I would recommend them.”

Review by
08/02/2016

“The installers got in and did it quickly. They got out quickly, were very efficient, and were right on time. They installed seven windows. It was an A experience, all the way.”

Review by
07/16/2015

“They had great customer service, on time, and efficient. They did window installation. There were three windows installed. They were approved in our condo building, as one of the venders. I would give them an A.”

Review by
07/16/2015

“They installed windows and a sliding door. There were a couple of items that weren't perfect. There were some quality issues, but they replaced it and made it right. Anything that wasn't right, they took care of it.”

Review by
07/16/2015

“They do sound familiar. I did have a positive experience with them. They did the job they were supposed to do. They installed new windows, five windows. I chose them because of the products they were using. I would give them a B+.”

Review by
07/16/2015

“I like the very good service, very personal, great job, good product. They did a new front door. I would recommend them. I would give them an A.”

Review by
07/16/2015

“They’re very good. The owner, Reg, is always available whenever I need him. He's worked on my home and my business.”

Review by
07/16/2015

“Windows Plus did a sliding patio door and two windows in my condo. From the time they got here to the time they finished, they were on the job. They did the removal of what was there and the installation of the new stuff. I found them through my condo association. I would give Windows Plus an A.”

Review by
07/16/2015

“We were very, very happy with the work Windows Plus did for us. I liked the quality of the work and the product, and I liked their attitude and cleanliness. They were just good people. They installed three windows for me, and they redid the sliding doors on our balcony. I’d say they get an A.”

Review by
07/16/2015

“They did our porch. We like the person who was our contact—he seemed very honest and straightforward, and he was easy to deal with. The customer service was excellent, and I was very pleased. We’ll definitely give them an A. They were very good.”

Review by
07/16/2015

“They came and replaced two sliding glass doors on a very cold day. They did it in half a day, and it was an excellent job. I'm totally happy with it. Where I live, there are lots of codes about what exterior qualities a home must have, and Windows Plus had a product that would meet those requirements. I would give them an A+.”

Review by
07/16/2015

“I did have a positive experience with Windows Plus. In fact, we may be doing more business with them in the future. Mr. Jones was helpful and honest. They originally did some capping for us, and then they did some sliding glass doors—both of them not the simplest things in the world to do. I would give them an A.”

Review by
07/16/2015

“Windows Plus did our condo windows, and we were very pleased with what they did. They installed two new windows for me. I think what we liked was that he gave us what we needed and didn't try to sell us more than we needed. The things that he put in stopped a very serious problem that we had with leaking, so we were very satisfied with what he did. I would give them an A.”

Review by
07/16/2015

“They were terrific, did a great job, and pricing was great. There was a mistake on one window, they came back and fixed it, and service was terrific. They installed just windows, fifteen windows. I found them through my wife. My wife knows one of the gals that works for them, one of the owners of the company, and that's how we found them. I would give them an A.”

Review by
07/16/2015

“They do sound familiar. I did have a positive experience with them. I like that they worked without disrupting my house. They installed new windows, three sliding doors, and three windows. I heard about them from my condo association. I would give them a B+. Their price, was just really expensive, I mean it was a good quality, it's a good product, I get that.”

Review by
07/16/2015

“Windows Plus did a great job. I've had them a year, almost a year. I live on the 15th floor, and they just did a super job. They showed up on time, they did them quick, and I love them. They were installing new windows, circular windows. All I have is the wrap around balcony. One of the young girls that worked in the office called to see if I was interested, and I decided, well let me see what they're offering, so this one man came up and he happened to know the person that was working with the windows. I love them, with that said. I love them.”

Review by
07/16/2015

“I like everything about them. They’re very personable, they're family oriented, and the workers were meticulous. I just really like them. They worked at my house as if they were working at their own house. Several years ago, they installed windows, and this year, they installed my kitchen sliding door. I called them back based on my experience from prior windows. I would give them an A because not only did they do my windows, but they also installed two sliding windows at my daughter's house. They did great.”

Review by
07/16/2015

“They did do work for me. Windows Plus redid our windows. They did a good job, the windows installed are of good quality, and the price was good. They've done other work in our condominium, and the management told me the name. There’s another company that also did work in our condominium, and they weren't even competitive at all for the windows. The other work that had been done by both companies was replacing French doors, but that's how I've heard of them. I would give them an A.”

Review by
07/16/2015

“Their suppliers seem unable to get a job right. They've been fabulous, and they did fabulous in customer service. They installed a bunch of windows, and they did a great job. One of the windows was scratched, had some scratches in it, and they've been trying to replace it—just a bunch of misfortunes, mostly having to do with showing up, it'll be too short, or it'll be hard wood placed on the wrong side or something. We'll try again in August, but as a customer, I am thoroughly satisfied. They're very responsive, very pleasant to deal with, I will deal with them again, and I wouldn't hesitate to recommend them. I would give them an A.”

Review by
07/16/2015

“They did a good job for what they did. Unfortunately, the complex where the windows were replaced required that you buy a certain window, which I've noticed were far out of date but otherwise I was between a rock and a hard place. I had to use them or whatever. I wasn't thrilled about it. As far as their work, they were OK. I had an issue with the salesman. I asked him to break down the cost between the labor and the materials and he didn't do that. So I didn't like that either. I wouldn't use them again. I'd give them a C. Probably some of this wasn't their fault. From a marketing salespoint, when I talked to the salesman requesting a breakdown between the labor and the materials he refused to give that and I've been a contractor all my life and I've never heard of anybody doing that, but I was forced to use them.”

Review by
07/14/2015

“Actually, the guy left a mess—he left the metal shavings all over the deck. They shaved some metal components to fit the door, and they left the metal shavings all over the deck. I've got kids, its summer time. So he got in his truck, I asked if he'd stay to clean up and then asked to borrow a broom, and he basically swept all the metal shavings into our flowerbed. It was a storm door installation. I did not follow up. The prior experience is very good. I think I've used them at least once before, it's this one that’s not so much. In 2014, that was a window installation. I would give that an A. I called Windows Plus again for the rear door, but they don't sell this type of door. I had to get it through another company. The Windows Plus service was fine. I would rate them an A.”

Review by
07/14/2015

“I haven't seen them at all, because they were in the rental unit they have on the east coast. But I talked to the owner, he was very accommodating, and they performed as they said they were going to. The pricing was good, and apparently, the workmanship is good. I haven't had any complaints, and they performed well. What I have is a two-bedroom condo, and I had one, two, three, if you will, windows, they were floor to ceiling, and they were custom for the condo unit. Then I had a three-panel sliding glass door done later. I would give them an A.”

Review by
07/14/2015

“It was a positive experience, they did a very good job. They seemed to work hard on my behalf, they were asked to accelerate the time line, since it was an emergency door replacement, because the old one was damaged. The gentleman who did the installation was very personable and very professional, and they did an excellent job of cleaning up after themselves, overall an excellent experience. I would give them a B, and only because they didn't figure out the first, the work was damaged until the installers came to pick it up.”

Review by
07/14/2015

“They did their job, and that's all that matters. They replaced a bunch of old windows, two of which had broken spring mechanisms. They gave me good recommendations for the various kinds of windows that they had available, and they explained the reasons why some are better than others. I made my decision, and they didn't try to convince me otherwise. They came and installed them, and it was really quick and easy. I'm really happy with the windows. They earned an A.”

Review by
07/14/2015

“They did do work for me, and I thought they did a good job. They did what they said they were going to do, and it turned out OK. They removed an old window, which was rotting and deteriorating, and they put in a new one, a double one, also with a window A/C unit, which they braced very well, and did a good job with it. I would give them an A. I don't have any complaints. The only thing is the price was too high. The price was quite high.”

Review by
07/14/2015

“They were very nice. They're so efficient and very pleasant to work with. They got the job done very speedily and in a very tidy way, too—they were just a couple of really nice guys. They did all the windows for the house. We've used Windows Plus for years, and I would give them an A for excellent work.”

Review by
07/14/2015

“They put in huge sliding glass doors on my balcony. They had trouble installing them, but they got some other people and took care of it. They were very thorough and followed through. I'd give them an A. I like them very much, and I recommend them all the time.”

Review by
07/14/2015

“They did a wonderful job. They were prompt, good service—excellent service really. I had them install a new sliding glass door in the basement, and it's been outstanding quality. I like them a lot. A friend recommended them. It was excellent, that's all I can give them.”

Review by
07/14/2015

“They’re very nice. They installed three windows. I like everything about them. They’ve done a good job, and they've left everything clean. I like the windows—I like the way they close, I like the way they open, and I like that they're soundproof. It's nice. Windows Plus gets an A—they’re excellent.”

Review by
07/14/2015

“They did a good job and cleaned it all up nicely as soon as they were done. It was all easy to do. They replaced the windows in a condominium unit. I think they did work for other people in the neighborhood in the past, and it was a group of people that used them. I would give them an A.”

Review by
07/14/2015

“It was a wonderful experience—very positive. I like them very much. I feel like when it turns cold, I'll be warm and safe. They put in new balcony doors. I had the new windows put in the year before, and I'm very pleased. I would give them an A. I'm very happy with my doors and windows.”

Review by
07/14/2015

“They were in and out, and they got it done nice and quickly. I like the product. They put in a sliding glass door. It was an A.”

Review by
07/14/2015

“The quote was reasonable, they came on time, and the quality was really good on the materials they were using. They installed some blinds. I would give them an A.”

Review by
07/14/2015

“They installed windows. They did what they said they would do, they came in when they said they would, and the job has been successful and hasn't failed in any way. I would give them an A.”

Review by
07/14/2015

“They did a wonderful job. They did several windows in a condominium. They were on time, they made sure they were secured properly, and they cleaned up. Everything went well. I would give Windows Plus an A.”

Review by
07/14/2015

“It was excellent. They showed up on time, they installed the windows in a timely fashion, and they didn't leave a mess. The windows work great—I'm very delighted with them. Windows Plus was excellent.”

Review by
07/14/2015

“It was fine. I would give Windows Plus an A.”

Review by
07/14/2015

“It was fine. Everything was OK—no problem. I like the windows.”

Review by
07/14/2015

“They were clean, and they did their job. I was pleased with their work.”

Review by
07/28/2014

“Windows Plus installed six, new, floor-to-ceiling windows in my fourteenth-story condo. They were very efficient, and everything was cleaned up. It couldn’t have been easier. They definitely get an A.”

Review by
07/28/2014

“Windows Plus was awesome. They took out a whole window, fixed it, and put it back in. It looks like new. They have very thorough, competent employees, and they did a great job.”

Review by
07/28/2014

“They installed windows for me in a condo, and they did a good job. The quality of the work stood out to me. I'd give them an A.”

Review by
07/28/2014

“They were fast and thorough and had good service. They did two doors and a sliding glass door. I would give them an A rating.”

Review by
07/28/2014

“Windows Plus provided their services for our condo; they installed two windows, and they did a good job. I would rate them an A.”

Review by
07/28/2014

“Their prices were really good, and they did a really good job with the installation. There were a few other issues with the house that they took care of while they were here without any extra charge, and they cleaned up very well. We didn't have to call them back for any follow-up. They earned an A.”

Review by
07/23/2014

“They did some work for me. They were excellent. They were professional, and they did what they said they were going to do. Their cost was within reason—not cheap, but that was what I expected. They did the work on time, and we haven't had any problems since. Everything's better. Their customer service was excellent. I don't remember having any problems at all. I would give them an A all the way.”

Review by
07/23/2014

“So far, everything seems OK. They got the job done, and everything was cleaned up very well. I have no complaints.”

Review by
07/23/2014

“They did windows—they installed six windows. They did what they said they would do and got it done in a timely fashion. I'd give them an A.”

Review by
07/23/2014

“Windows Plus was fine. They put the windows in, and their work was fine. I didn't have any problems. They were here a year ago, and I would give the company an A grade.”

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