[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"resolve-window-and-door-replacement\u002Fchicago\u002Fwindowworks-inc":3,"legacy-company-window-and-door-replacement-chicago-windowworks-inc":9,"service-area-512-chicago":990,"google-reviews-ChIJ-9gviUk-DogRx4rqPrx8qaU":1515},{"type":4,"category":5,"city":6,"company":7,"cityName":8},"company","window-and-door-replacement","chicago","windowworks-inc","Chicago",{"contractor":10,"categories":36,"cities":53,"testimonials":56,"sd_testimonials":959,"testimonial_count":46,"info":960,"rating":964,"quote":965,"additional_info":966,"faqs":985,"context":989},{"contractor_id":11,"display_name":12,"url_name":7,"company_logo":13,"street_address":14,"address_locality":15,"address_region":16,"postal_code":17,"phone":18,"phone_organic":19,"phone_ppc":20,"email":21,"has_email":22,"legal_entity_name":23,"work_hours":24,"google_reviews_enabled":22,"google_place_id":25,"short_desc":26,"long_desc":19,"ext_desc":19,"review_summary":27,"best_pick_text":28,"hero_image":19,"hero_image_2x":19,"hero_image_3x":19,"has_liability":22,"workers_compensation":29,"signing_date":30,"meta_title":31,"meta_description":32,"canonical_url":33,"live_ppc_phone":34,"seo_meta":35},512,"Window Works","assets\u002Fcompanylogo\u002F512\u002Fd249ba32-cab0-4dfb-92e0-ab075ee8cab0.jpg","570 E North Frontage Road","Bolingbrook","IL","60440","847-796-3096","","224-490-0903","printinvoices@leafhome.com, webleads@bestpickreports.com",true,"Leaf Home Enhancements, LLC dba Window Work","{\"Mo\":\"8:00 am - 8:00 pm\",\"Tu\":\"8:00 am - 8:00 pm\",\"We\":\"8:00 am - 8:00 pm\",\"Th\":\"8:00 am - 8:00 pm\",\"Fr\":\"8:00 am - 5:00 pm\",\"Sa\":\"8:00 am - 5:00 pm\",\"Su\":\"8:00 am - 3:00 pm\",\"IsPopulated\":true}","ChIJ-9gviUk-DogRx4rqPrx8qaU","Window Works has only one mission: Creating happy window customers. Our team will treat your home as if it's our own and ensure you are thrilled with your window replacement project. We offer the latest energy-efficient windows installed by our team of expert craftsmen.\u003C\u002Fp>Window Works provides and installs energy-efficient, maintenance-free replacement windows and doors for residential customers.","A selection of  homeowner reviews:","15th year as a Best Pick","V","2011-10-26T00:00:00.000Z","Window Works - Window & Door Replacement Reviews in Chicago | Best Pick Reports","Window Works is a top-rated window and door replacement company in Chicago recommended by Best Pick Reports. All Best Pick companies are backed by our guarantee, so call today!","\u002Fwindow-and-door-replacement\u002Fchicago\u002Fwindowworks-inc",null,"\u003Clink rel=\"canonical\" href=\"https:\u002F\u002Fwww.bestpickreports.com\u002Fwindow-and-door-replacement\u002Fchicago\u002Fwindowworks-inc\" \u002F>",[37],{"category_id":38,"display_name":39,"url_name":5,"friendly_name":39,"services_offered":40,"services_not_offered":34,"specializations":34,"minimum_job":34,"warranty":41,"license_number":34,"awards_certifications":34,"organizations":34,"company_history":42,"distinctions":34,"employee_information":43,"product_information":34,"additional_information":44,"areas_served":34,"short_desc":26,"best_pick_text":28,"review_summary":27,"phone":18,"phone_organic":34,"phone_ppc":20,"live_ppc_phone":34,"avg_rating":45,"review_count":46,"total_5_stars":47,"total_4_stars":48,"total_3_stars":49,"total_2_stars":50,"total_1_stars":51,"fsr_owners_managers":34,"fsr_products_services":34,"fsr_insurance":34,"fsr_warranties":34,"fsr_company_history":34,"fsr_awards_memberships":34,"availability":34,"fee_structure":34,"financing_available":52,"free_estimates":52,"satisfaction_guarantee":34},40,"Window & Door Replacement","\u003Cul>\u003Cli>Window Replacement\u003C\u002Fli>\u003Cli>Door Replacement\u003C\u002Fli>\u003Cli>Energy-Efficient and Insulated Doors\u003C\u002Fli>\u003C\u002Ful>","\u003Cul>\u003Cli>Five-year warranty on labor\u003C\u002Fli>\u003Cli>Lifetime, non-prorated warranty on windows and doors\u003C\u002Fli>\u003C\u002Ful>","Window Works was founded in 1996.","\u003Cul>\u003Cli>Manufacturer training\u003C\u002Fli>\u003Cli>Meet the company's experience requirements and professional qualifications\u003C\u002Fli>\u003C\u002Ful>","Window Works has designed its own line of exclusive products, which have been specifically designed to withstand Chicago's extreme weather.",4.8,913,844,36,6,2,25,false,[54],{"city_id":49,"display_name":8,"url_name":6,"state_code":16,"state_name":55},"Illinois",[57,63,68,74,81,87,91,97,101,107,111,116,122,127,132,136,139,143,150,154,158,162,166,169,172,175,179,182,186,190,194,199,203,208,213,218,224,227,231,236,241,246,250,253,257,260,263,267,270,276,279,283,288,292,294,297,302,307,311,314,318,322,325,330,334,338,343,346,349,352,355,359,362,366,371,375,379,384,388,391,394,398,403,406,410,414,417,420,423,426,429,433,436,438,440,444,448,453,456,460,463,468,471,474,479,483,487,490,495,498,503,506,509,511,514,520,523,526,529,531,535,540,544,547,552,556,559,563,565,567,570,572,575,580,585,588,593,597,600,603,607,612,616,619,622,626,631,634,638,640,643,648,654,658,664,669,674,677,681,684,688,692,697,700,703,705,707,711,716,721,724,727,731,736,739,742,746,750,754,756,760,763,766,769,773,775,780,783,786,790,794,799,803,807,810,814,816,819,822,826,830,833,836,839,844,846,849,852,855,859,863,867,871,876,879,882,885,887,889,895,898,902,904,909,915,918,922,926,928,931,935,939,942,945,949,952,956],{"testimonial_id":58,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":19,"reviewer_city":60,"reviewer_state":34,"review_date":61,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"230380",5,"Wheeling","2022-09-30T00:00:00.000Z",0,{"testimonial_id":64,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":65,"reviewer_city":66,"reviewer_state":34,"review_date":67,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"212032","Anna A.","Skokie","2022-09-22T00:00:00.000Z",{"testimonial_id":69,"contractor_id":11,"category_id":34,"city_id":34,"rating":50,"review_text":70,"reviewer_name":71,"reviewer_city":8,"reviewer_state":34,"review_date":72,"verified":62,"pop_word_score":73,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"211988","I waited almost 6 months to have my windows installed. Customer service was horrible. I  requested they refund my money then all of the sudden my windows were ready. They scheduled installation three times and canceled them. I told them how I was losing money by missing work they were unapologetic. The windows were finally installed and I had to wait for another appointment with the painters. There were some materials left on top of the cover that blew off with the wind, so had to miss another day for them to come and check. The windows themselves are showing glue. Poor customer service. Poor quality of merchandise. Never again.","Rosemary J.","2022-09-20T00:00:00.000Z",-75,{"testimonial_id":75,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":76,"reviewer_name":77,"reviewer_city":78,"reviewer_state":34,"review_date":79,"verified":62,"pop_word_score":80,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"224276","I was very impressed with the quality of products at a reasonable price.  The installers were on time and did a great job.  I was extremely happy with the office personnel who kept me informed of the timing of my project and called with periodic updates.","Carol E.","Gurnee","2022-09-18T00:00:00.000Z",-22,{"testimonial_id":82,"contractor_id":11,"category_id":34,"city_id":34,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":84,"reviewer_state":34,"review_date":85,"verified":62,"pop_word_score":86,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"228666",3,"Lake In The Hills","2022-09-16T00:00:00.000Z",-15,{"testimonial_id":88,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":89,"reviewer_city":90,"reviewer_state":34,"review_date":85,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"220645","Lisa T.","Lockport",{"testimonial_id":92,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":19,"reviewer_name":94,"reviewer_city":95,"reviewer_state":34,"review_date":96,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"218054",4,"Arginel S.","Dolton","2022-09-11T00:00:00.000Z",{"testimonial_id":98,"contractor_id":11,"category_id":34,"city_id":34,"rating":83,"review_text":19,"reviewer_name":99,"reviewer_city":8,"reviewer_state":34,"review_date":100,"verified":62,"pop_word_score":86,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"207512","Michael P.","2022-08-21T00:00:00.000Z",{"testimonial_id":102,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":103,"reviewer_name":104,"reviewer_city":8,"reviewer_state":34,"review_date":105,"verified":62,"pop_word_score":106,"featured_review":106,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"207534","The workers were very professional and fast working. The project for my whole 2 story house was done in two days. It saved me a lot of time and they cleaned everything up so my neighbors were not bothered by the work being done","Lorraine M.","2022-08-19T00:00:00.000Z",1,{"testimonial_id":108,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":109,"reviewer_city":110,"reviewer_state":34,"review_date":105,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"206649","Donell B.","West Chicago",{"testimonial_id":112,"contractor_id":11,"category_id":34,"city_id":34,"rating":50,"review_text":113,"reviewer_name":19,"reviewer_city":15,"reviewer_state":34,"review_date":114,"verified":62,"pop_word_score":115,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"204030","The overall installation and windows themselves were great. The customer service as far as scheduling was an utter nightmare!!! I had my windows installed last August of 2021 and it took them until this March to get the proper hardware for the egress windows!!! I was so aggravated as they kept showing up at the wrong times when I wasn’t available or at work. I told them at least 6 times what my work schedule was. They sent people to my house several times and they didn’t even know what parts were needed for code for Bolingbrook. They had asked me if I knew… how am I supposed to know when I am paying them to know that. If they could communicate better and not make excuses then maybe I would have rated them higher.","2022-08-06T00:00:00.000Z",-49,{"testimonial_id":117,"contractor_id":11,"category_id":34,"city_id":34,"rating":50,"review_text":19,"reviewer_name":118,"reviewer_city":119,"reviewer_state":34,"review_date":120,"verified":62,"pop_word_score":121,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"206548","Tom N.","Naperville","2022-08-01T00:00:00.000Z",-50,{"testimonial_id":123,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":19,"reviewer_name":124,"reviewer_city":125,"reviewer_state":34,"review_date":126,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"206111","Jamal Q.","Bridgeview","2022-07-31T00:00:00.000Z",{"testimonial_id":128,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":129,"reviewer_city":130,"reviewer_state":34,"review_date":131,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"206950","Diane G.","Grayslake","2022-07-26T00:00:00.000Z",{"testimonial_id":133,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":19,"reviewer_city":134,"reviewer_state":34,"review_date":135,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"205606","Hainesville","2022-07-25T00:00:00.000Z",{"testimonial_id":137,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":19,"reviewer_name":138,"reviewer_city":8,"reviewer_state":34,"review_date":135,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"207494","Jackson-Ivy M.",{"testimonial_id":140,"contractor_id":11,"category_id":34,"city_id":34,"rating":50,"review_text":19,"reviewer_name":141,"reviewer_city":142,"reviewer_state":34,"review_date":135,"verified":62,"pop_word_score":121,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"203742","Robert M.","Elgin",{"testimonial_id":144,"contractor_id":11,"category_id":34,"city_id":34,"rating":106,"review_text":145,"reviewer_name":146,"reviewer_city":147,"reviewer_state":34,"review_date":148,"verified":62,"pop_word_score":149,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"205280","Installers left cigarette butts in my lawn\u002Fmulch. Terrible customer service after installation was done. Took 4 months to correct siding which blocked a bedroom window from opening.","Kelly P.","Westmont","2022-07-24T00:00:00.000Z",-100,{"testimonial_id":151,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":152,"reviewer_city":153,"reviewer_state":34,"review_date":148,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"203483","Andrew M.","Chicago Heights",{"testimonial_id":155,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":156,"reviewer_city":157,"reviewer_state":34,"review_date":148,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"205838","Benjamin H.","Crete",{"testimonial_id":159,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":160,"reviewer_city":161,"reviewer_state":34,"review_date":148,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"204318","Marque R.","South Holland",{"testimonial_id":163,"contractor_id":11,"category_id":34,"city_id":34,"rating":83,"review_text":19,"reviewer_name":164,"reviewer_city":165,"reviewer_state":34,"review_date":148,"verified":62,"pop_word_score":86,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"207327","Patrick Z.","Tinley Park",{"testimonial_id":167,"contractor_id":11,"category_id":34,"city_id":34,"rating":50,"review_text":19,"reviewer_name":168,"reviewer_city":8,"reviewer_state":34,"review_date":148,"verified":62,"pop_word_score":121,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"207178","Terry C.",{"testimonial_id":170,"contractor_id":11,"category_id":34,"city_id":34,"rating":83,"review_text":19,"reviewer_name":171,"reviewer_city":84,"reviewer_state":34,"review_date":148,"verified":62,"pop_word_score":86,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"207878","Robert K.",{"testimonial_id":173,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":174,"reviewer_city":8,"reviewer_state":34,"review_date":148,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"206825","Diana A.",{"testimonial_id":176,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":19,"reviewer_city":177,"reviewer_state":34,"review_date":178,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"208116","Cary","2022-07-23T00:00:00.000Z",{"testimonial_id":180,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":19,"reviewer_city":15,"reviewer_state":34,"review_date":181,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"202359","2022-07-20T00:00:00.000Z",{"testimonial_id":183,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":184,"reviewer_name":99,"reviewer_city":185,"reviewer_state":34,"review_date":181,"verified":62,"pop_word_score":106,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"202194","Nice windows and great installation.","Bartlett",{"testimonial_id":187,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":188,"reviewer_name":19,"reviewer_city":90,"reviewer_state":34,"review_date":189,"verified":62,"pop_word_score":106,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"202723","I'm happy with my windows - and impressed with the installation process (neat \u002F efficient \u002F done in one day).  The length of time to get my windows was much longer than promised (I do understand our current supplier issues)","2022-07-19T00:00:00.000Z",{"testimonial_id":191,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":19,"reviewer_name":192,"reviewer_city":193,"reviewer_state":34,"review_date":189,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"202357","Paul B.","Northlake",{"testimonial_id":195,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":196,"reviewer_name":197,"reviewer_city":198,"reviewer_state":34,"review_date":189,"verified":62,"pop_word_score":106,"featured_review":106,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"202749","Window Works did a great job installing our windows and patio doors. They did the whole condo in one day and cleaned up after themselves. I highly recommend their windows and their service","Lois P.","Palatine",{"testimonial_id":200,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":201,"reviewer_city":202,"reviewer_state":34,"review_date":189,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"202543","Lee H.","Marengo",{"testimonial_id":204,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":19,"reviewer_name":205,"reviewer_city":206,"reviewer_state":34,"review_date":207,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"202050","Patricia S.","Winnetka","2022-07-17T00:00:00.000Z",{"testimonial_id":209,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":210,"reviewer_city":211,"reviewer_state":34,"review_date":212,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"200089","Theresa Z.","Downers Grove","2022-07-06T00:00:00.000Z",{"testimonial_id":214,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":19,"reviewer_name":215,"reviewer_city":216,"reviewer_state":34,"review_date":217,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"201108","Holly T.","Glen Ellyn","2022-07-04T00:00:00.000Z",{"testimonial_id":219,"contractor_id":11,"category_id":34,"city_id":34,"rating":50,"review_text":220,"reviewer_name":221,"reviewer_city":222,"reviewer_state":34,"review_date":223,"verified":62,"pop_word_score":121,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"199691","The window frames had white spots all over.  It was the vinyl coating showing the back side\n Yesterday I noticed the vinyl crumbling in the corners of a few windows. I will be calling you guys on that soon\n When I push down to close the window it crumbles. Window too tight","Joan B.","Lombard","2022-07-03T00:00:00.000Z",{"testimonial_id":225,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":226,"reviewer_city":15,"reviewer_state":34,"review_date":223,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"200766","Edward K.",{"testimonial_id":228,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":229,"reviewer_city":230,"reviewer_state":34,"review_date":223,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"200644","Moravec K.","Aurora",{"testimonial_id":232,"contractor_id":11,"category_id":34,"city_id":34,"rating":83,"review_text":233,"reviewer_name":234,"reviewer_city":8,"reviewer_state":34,"review_date":223,"verified":62,"pop_word_score":235,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"200550","While they made an attempt to clean up behind themselves, there was still debris left behind and the windows were terribly dirty….the panes and the frames. The workers did not tell me that the windows needed to settle for 48 hours before opening and to not open them. When they left, we cleaned the windows and couldn’t get them back closed again.  The workers left my walls damaged when taking out the old windows. I was told to paint over it. I waited entirely too long due to supply chain issues. Eight months had passed from sale to install. The windows are  nice, but overpriced. I’ll have a general contractor install windows for me going forward.","Patricia B.",-40,{"testimonial_id":237,"contractor_id":11,"category_id":34,"city_id":34,"rating":59,"review_text":19,"reviewer_name":238,"reviewer_city":239,"reviewer_state":34,"review_date":240,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"199263","John O.","Homewood","2022-06-27T00:00:00.000Z",{"testimonial_id":242,"contractor_id":11,"category_id":34,"city_id":34,"rating":93,"review_text":243,"reviewer_name":19,"reviewer_city":244,"reviewer_state":34,"review_date":245,"verified":62,"pop_word_score":62,"featured_review":62,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"199684","I have not made a decision on this 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am very disappointed with the lack of quality, handling, and communication from window works. The installers showed up to my home with a cracked window and were told to install it anyways without my knowledge. When I asked the installers why they are installing a window that has a giant crack in it, they told me that someone should have called me a few days ago to tell me about the window came from the factory broken. No one called, emailed, or texted me about the broken window! The installers were told by the project manager to install it and to “seal the crack” and they will order a new window pane and put a rush on it and that someone will call me to discuss the next steps. Their solution for “sealing the crack” was to put blue painters tape over the crack to hold the glass in place!!! THAT IS UNACCEPTABLE! I didn’t hear anything for over an hour so I decided to call the service department and ask to speak to the project manager Lena. When I called the service department, they tried to connect me to the Lena twice. She was talking to the men that installed the windows and the installers were relaying messages to me from her. I told them that I want to speak to her on the phone and not through them in a respectful manner. When I finally got a hold of her, she seemed annoyed or inconvenienced by me. I told her that it is highly unacceptable to deliver a window with a giant crack in it without calling me to let me know and it is a safety hazard! She told me that accidents happen and it probably happened on the way to my house and it’s under warranty so they will get it fixed. I told her that it wasn’t the issue I had, it’s the stories I’ve been told not lining up. The installers tell me that it came from the factory broken but she is saying it may have happened on the way to my house?! I told her I want compensation and a whole new window due to the seal being exposed to the air! She told me “we don’t do compensation and you’re under the warranty so getting a whole new window is unnecessary.” She did tell me that she put in a request for a new window pane today and they will try to rush it but it will possibly take 2 weeks due to the Fourth of July weekend. Why is she now ordering it when “apparently” it showed to the warehouse cracked a week and a half ago?! I am disgusted with the lack of professionalism and quality when apparently “window works does a quality inspection when it is about to get loaded onto the truck”. I paid A LOT OF MONEY for these windows and this is the kind of crap I get?! I want a brand new window and compensation due to this horrible experience from such a “reputable company”.","en",{"text":1520,"languageCode":1521},{"displayName":1524,"uri":1525,"photoUri":1526},"Colleen Rooney","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F109812531656901703259\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocLR-M6SA-sryCDJ1BmroJ4WODxGtiNsm26hMQBeKkBw8ko6QAA=s128-c0x00000000-cc-rp-mo","2 months ago","2026-07-02T02:16:44.099644247Z",{"name":1530,"rating":106,"text":1531,"originalText":1533,"authorAttribution":1534,"relativePublishTimeDescription":1538,"publishTime":1539},"places\u002FChIJ-9gviUk-DogRx4rqPrx8qaU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25aRE1FaHRkazE0WlZaNmJ6UXlUbWN5T1hRMVVGRRAB",{"text":1532,"languageCode":1521},"Window works was sold from Leaf Home to a private owner and the new owners will not honor the lifetime warranty for anything installed before 1\u002F1\u002F2024. I have had nothing but issues since my windows and doors were installed and now I have no way to get repairs done without spending money. I have attached a video of my sliding glass door during the rain last night. Good luck to anyone that had anything installed prior to the above date.\n\nUpdate 5\u002F23\u002F26 I have removed the trim from around multiple windows and doors to find little to no insulation. I have attached pictures of around the door in the video. You can see light from outside in the picture of above the door and how there is basically no insulation on the sides. I highly doubt the craftsmanship of the employees is any different now that there is a new owner.",{"text":1532,"languageCode":1521},{"displayName":1535,"uri":1536,"photoUri":1537},"Scott C","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F100604015729139595330\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjV1GR6SYWF2dqXac3ntWArxVh9xkgvpOoiefxIgmY37TCWh_4ss=s128-c0x00000000-cc-rp-mo","3 months ago","2026-05-23T19:28:11.490013593Z",{"name":1541,"rating":59,"text":1542,"originalText":1544,"authorAttribution":1545,"relativePublishTimeDescription":1549,"publishTime":1550},"places\u002FChIJ-9gviUk-DogRx4rqPrx8qaU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2s5MWNqWTFOREZaYm5SRFgwOHljMVpxTldkZmNrRRAB",{"text":1543,"languageCode":1521},"Very happy with these windows. I spent more than i had planned, but the quality of these windows over other brands i considered is apparent. I really wanted colored windows and others only offered beige and white. Bestvdecision ever. My neighbors are impressed and some are jealous.",{"text":1543,"languageCode":1521},{"displayName":1546,"uri":1547,"photoUri":1548},"Anna Frank","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F116229588395604964124\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjX-6TINdVW8uKyAY8bdKIUIrz9hUuMYhZl4axwf4DwZRYKMeeUDzA=s128-c0x00000000-cc-rp-mo","5 months ago","2026-04-02T14:27:39.140470014Z",{"name":1552,"rating":59,"text":1553,"originalText":1555,"authorAttribution":1556,"relativePublishTimeDescription":1538,"publishTime":1560},"places\u002FChIJ-9gviUk-DogRx4rqPrx8qaU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2tKcGFuZHVTRVZrTFVaeGIybERYMlJDYjJoV1JtYxAB",{"text":1554,"languageCode":1521},"5\u002F12\u002F26\n\nI called Window Works for a service visit and was extremely impressed. The technician arrived quickly, was efficient, and clearly very competent. He took extra care troubleshooting and fabricating solutions for our older-model windows — not an easy job — and made sure everything operated smoothly before leaving. The team honored the lifetime warranty without any hassle, which gave me real peace of mind. Every employee I encountered was friendly and professional. Highly recommend Window Works for prompt, skilled service and excellent customer care.",{"text":1554,"languageCode":1521},{"displayName":1557,"uri":1558,"photoUri":1559},"Zach Spencer","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F116298939958168416222\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocLNKa9-zdZRHdH3ctvr9VyV88XLMLaMvxikvwfEY61iK0hHfA=s128-c0x00000000-cc-rp-mo","2026-05-13T17:07:04.632364242Z",{"name":1562,"rating":106,"text":1563,"originalText":1565,"authorAttribution":1566,"relativePublishTimeDescription":1570,"publishTime":1571},"places\u002FChIJ-9gviUk-DogRx4rqPrx8qaU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2pVMWRsWTFNMnhFTm1kU01GTlZaa3d4YWxKdFFuYxAB",{"text":1564,"languageCode":1521},"My first experience with Windows Works was about 8-10 years ago. I was very satisfied with the installation of all 19 new windows in my home. The windows, on the other hand, were just above par. Over the years, I’ve had to replace about 4 windows that had leaked and fogged up. The first 5 years are free for both the window and labor under the warranty.  After 5 years, just the windows are covered and NOT LABOR. I currently have 2 windows that need to be replaced, but I don’t feel like spending the money to have them repaired as they’re out of Labor Warranty.\nFast forward to today.  I had three windows damaged in a storm that needed to be replaced, so I contacted Window Works to replace them. Windows Works is now owned by Leaf Home Enhancements, which I didn’t know until they sent me a quote for the 3 new windows. I went ahead with the quote regardless.\nWhen my initial whole house install was done, a Window Works truck showed up with two installers wearing Window Works uniforms who were awesome. This time it was a white unmarked van and one guy dressed in normal clothes. At first I had no idea who he even was until he came to the door and said he was there to install some windows. I’m assuming that Window Works no longer have their own installers and just hire subcontractors to do their work. That should have been a red flag as the entire install for 3 new windows went horribly. One of the windows was actually installed crooked somehow, and he had to come back and fix his mistake. The entire installation job on all three windows was done poorly.  The caulking was so terrible that the weep holes on the outside of the windows were actually caulked up!  I had to cut out the caulk so the window would drain properly. Even the windows I received were damaged. One of the screens wouldn’t fit and the other had a tear in it. The bottom sash weather stripping was installed incorrectly. I have several pictures showing all the problems.\nMy advice would be to look somewhere else for windows!  Never ever using them again!",{"text":1564,"languageCode":1521},{"displayName":1567,"uri":1568,"photoUri":1569},"Rick M.","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F112052877124946172930\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWgZuRIqVe0t0IOTIXGLeco8hRUxsAMxAtaiS-fuy898Bo32wFd=s128-c0x00000000-cc-rp-mo","10 months ago","2025-10-25T20:57:13.024730611Z",4.7,2825]