New England Dry Basements
2nd year as a Best Pick
certified company
A
rated
Based on 64 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
2nd year as a Best Pick Call
"Basement waterproofing is what we do. We're professional, reliable, and experienced, and we can provide you with a permanent solution to alleviate basement leaks. No one should have to live with a wet, musty, smelly basement, so give us a call, and we'll diagnose the problem and provide a solution."

Donald Godfrey | President
Company Information
Services Offered
New England Dry Basements waterproofs basements and crawl spaces. The company's additional services include basement water removal and dehumidification, sump pump and drainage system installation, foundation crack repair, crawl space encapsulation, and basement finishing and remodeling.
Warranty
New England Dry Basements' drainage systems carry a lifetime transferable warranty, and crack repairs carry a transferable ten-year warranty.
Company History
President Donald Godfrey runs the locally owned-and-operated company and handles all sales personally.
Employee Information
New England Dry Basements employees wear uniforms and drive marked vehicles.
Licenses
HIC 171013
Areas Served
Greater Boston, MetroWest, North Shore, MetroWest South
A selection of 64 homeowner reviews:
“New England Dry Basements did a very excellent, good job. I'm very satisfied with them. They did an excellent job in every way, and they guaranteed it to boot. I'd give them an A+.”
“The day after I bought the house, my basement flooded, so I had them put in a trough around the perimeter of the basement, a sump pump, and a drain out into the front yard. I'd say they earned an A+.”
“It was excellent. They put a drainage system in for my cellar. They're very cooperative and very friendly. They explained everything, and they did it quickly. They get an A+ from me.”
“They did basement waterproofing. They installed the pumps and put the humidifier in. They were very helpful, and they did a great job. They did a nice follow-up once everything was installed. I'd rate them as an A+.”
“They did basement waterproofing. They're very professional, neat, and orderly. I'd give them an A. Nobody's perfect. I have already recommended them.”
“I had water coming in from my bulkhead, so they put a drain in my basement with a sump pump to pump the water out. I just thought everyone was very friendly and very easy to work with. They're very honest people. They aren't trying to get more money out of you. They weren't trying to do anything that we didn't feel comfortable with. They were very knowledgeable, and they followed up as well; even afterwards, just to make sure that everything was satisfactory. I would say they're absolutely an A+. I have no complaints at all.”
“It was an evaluation of water problems in the basement. They also fixed a crack in my garage. I thought that the gentleman was very professional. He was very proactive. He wasn't quick to give me a diagnosis. He wanted to make sure he knew exactly what the problem was before he suggested a solution. He was very good about giving me other tips that I could do to improve the humidity situation that had nothing to do with me paying him money. I would give them an A+.”
“They were good. They were waterproofing a basement. They were accommodating. The service was good. I'd give them an A+.”
“They put in a sump pump. They're easy to deal with. They showed upon time. They cleaned up, and they did a good job. I'd give them an A+.”
“I'd give them all good ratings. I would be happy to recommend them. Don's a great guy. They did great work, and they were very honest.”
“They just basically fixed a good-sized crack in my foundation. They worked pretty consistently and got in and out. I'd give them an A.”
“They were great. They waterproofed my basement. They would just be there. They were very informative, and they were just easy to work with. I'd give them an A.”
“It was very good. They installed all these French drains in the basement. They're well planned, and they were very clean and very efficient in getting everything done. I'd give them an A.”
“They put in a sump pump. They were pretty much efficient. They did what they said they were going to do. I'd say an A.”
“The sales guy that came out—a guy named Don—was really nice. He answered all of my questions and didn't try to do a hard sell or anything. He only wanted me to get the least amount of work done that I needed, and it ended up working out in my favor economically. When the guys were here doing the work they were—well, you can't really be quiet doing that kind of work, but they were certainly tidy, clean, on time, and polite when I spoke with them. They did basement waterproofing work for me. I'd probably give them an A+. I don't like letting people into my house, and they really impressed me.”
“I didn't have any problem with New England Dry Basements. I thought they were great. They showed up on time. They installed the sump pump, and I think Don, the owner, is terrific. He even followed up and came after the guys who did the installation to check everything out. I had water in my basement—this is back in December. He called me that night. A lot of contractors would not call you, but he called me at nine o'clock that night and asked if anything was wrong in my basement. I said, 'No, it's just up to my ankles, and I'm tired of dealing with the water in the basement.' It doesn't happen often, but when it does—so he said he can't come this week and gave me a date. He showed up on time, and he got my business. I'll give them an A.”
“I've referred New England Dry Basements to a lot of my—I sell real estate—to a lot of my sellers that are doing things, and I've used them myself. They stand behind what they do. If they give you a quote, they keep in mind that's what they gave you, and they're honest. If they tell you that you need something—their honesty I think is what's the most important thing because a lot of people in that business are not honest. I'll give them an A+.”
“They are great. They show up when they say they're going to show up. They executed as they said in the contract that they would execute. They're very responsible and reliable. They don't get much better. They did full perimeter drainage work on a couple of basements for me. I'd give them an A+.”
“They did do work for me. I had two people come in. New England Dry Basements did a good job. In fact, he was far more attentive and far more responsive than the other guy. The other guy didn't even take a look. He just went through rote. They just did basic waterproofing and installed a new dehumidifier in a crawlspace. I chose them because the other people I had come in were not nearly as responsive or showing as much interest or intent to do the job properly. Everything has held up since it was done as far as I know. I don't live there anymore. We did it as part of a moving thing. I'd give them an A.”
“I did do work with New England Dry Basements. They did what they said they were going to do. They were on time. They were courteous. They did a good job.”
“They did work for me three years ago. John did a great job; he was very helpful. Basically, I liked their professionalism in particular. He helped me out with different products and just talked with me every step of the process. We were waiting to close on the home, and long story short, it took longer than it should have. He just got in touch as soon as he could. They put in a perimeter drain in my basement. He just seemed to be the most responsive. He just sounded really professional on the phone, and then when I met with him he was professional. I would give them an A.”
“New England Dry Basements have quality service and very good communication. He's just a pleasant guy to work with. We just got a nice feel from him. He seemed like he knew what he was talking about and conveyed it well. They did basement waterproofing work for us with no issues at all. Ultimately, I went with him based on my experience when he did the estimate. My live-in girlfriend was the one who pulled a shortlist of a couple of providers and started the process. I'm not sure what criteria she used from there. It was me who chose from the shortlist and that was based on my experience with him communicating with me and coming to do the estimate. I would give them a straight A.”
“New England Dry Basements did the work over a year ago. They came exactly when they said they would. They got the job done quickly and efficiently, and they did a good job. They did basement waterproofing for me. I'll give them an A.”
“They came in and did the job quickly. They were very clear on their quotes and cleaned up after themselves. They basically fixed a wet basement for me. They extended an existing French drain along our entire basement wall. I'll give them an A.”
“I'd say New England Dry Basements' work was quick and professional. They did basement waterproofing work for me with a sump pump. I'll give them an A.”
“New England Dry Basements were very good. They were prompt. They were clean. They did a nice job. They did basement waterproofing work for me. I chose them because they were very responsive. I'd give them an A.”
“They were very professional. I basically got a dehumidifier for my basement. They came, gave me the estimate, talked over what we would need, and got some leaks. We ordered the humidifier, and the person who put it in was very courteous, worked steady, and got it done. I would give them an A.”
“I like that there was no pressure. New England Dry Basements were very informative. They did a dehumidifier. I'll give them an A.”
“New England Dry Basements have done work for me. They were great. They were responsive. They gave me a quote quick and then completed the work very quickly. They filled two cracks in our foundation. I'd give them an A.”
“New England Dry Basements were efficient. They did a good job. They didn't do waterproofing; I think it had something to do with my sump pump. I chose them because of a recommendation from someone. I'll give them a B+.”
“New England Dry Basements are just very responsive. They gave me honest, solid advice. The work they did was all very good, and they were very responsive on follow-up. They installed two sump pumps for me. I chose them because they were recommended and also during the initial vetting stage, they just seemed to be more honest and forthright with their recommendations. They were very knowledgeable. I'd give them an A.”
“I liked New England Dry Basements' service. They were a pleasure to work with. Dan really knows his stuff. They were very professional. They got the work done on time and on budget. It was a solid experience. They put a sump pump around the perimeter of the basement. I'll give them an A.”
“They put a pump in. They were good. They cleaned up. As you come into my basement, you have to go through a family room—they put up plastic on the floor and the side. They made a corner of plastic. If there was dust, they cleaned up. I wish they'd cleaned the rest of my house. I'd definitely give them an A.”
“New England Dry Basements were good. I think they were very efficient and everything. I think it was just a great job. It's been a while since it was done. They did the whole cleanout and everything for me. We had a flood from the water main. I was happy. Everything's worked well. I'd say they were definitely an A.”
“I've had problems with my basement flooding. I have a sump pump. New England Dry Basements cleaned up my basement. What happened was I have a sump pump and the electricity got knocked out. When there's no electricity, the sump pump doesn't work. This happened to me two or three times, and they canceled my home insurance, so I had to go to another company. I would use New England Dry Basements again if the insurance wasn't a factor. I'll give them an A.”
“They have done work for me. Everything was great. They installed a sump pump for me. The guys they sent were very professional. They did a great job. They were quick. They were neat. It was fine.”
“New England Dry Basements had good, responsive customer service. They worked on waterproofing our basement with a drainage system and sump pump. We just contacted them because we looked at a bunch of different options and called around. I'd give them an A-.”
“The gentleman that I met with was very honest and explained everything I needed to do even though I couldn't do it all at that time. He provided me with what I needed based on the budget that I had to get through the year. The basement's been great. I still have some more work to do. I would certainly reach back out to New England Dry Basements to finish the work. But I'm very satisfied. They were very honest and had very honest pricing. I was really happy with them. They provided me with a dehumidifier but also explained everything I would need to do beyond the dehumidifier and gave me an estimate of what the cost would be and whatnot. I'd give them an A for sure.”
“New England Dry Basements did a good job. They just did what they said they were going to do for the price they quoted. They're courteous. They did a good job. They fixed a crack in our foundation. I'd give them an A.”
“New England Dry Basements put in a sump pump, and they waterproofed all the walls and put in some concrete floors. We had noticed that every time there was rain, we would get water in the basement. We also had a very old sump pump, so it was just time for it to go. It went great. They were extremely responsive, knowledgeable, and very pragmatic. Our basement was kind of a disaster, and there was a lot of water. They were very happy to help me make it right. I'd give them an A+.”
“They're very good to deal with, and the owner is very thorough. He explained everything, and they did a good job. They put in a new drainage system. I highly recommend them—they're A+.”
“New England Dry Basements was great. I liked everything about them. Everything was very professional. They did basement waterproofing work for me, and they were awesome.”
“New England Dry Basements did work for us. They did a wonderful job. It was terrific. I wish we had done it earlier. They did the waterproofing. I guess it was a French drain-type thing. They were installing it.”
“They fixed a drain. They added drainpipes to the pump to go into the backyard. They were great. The workers were very professional. They got the job done quickly, and it still works. I chose them because the guy who came out to do the estimate was very clear about what they were going to do and what he thought the best solution was. We had a few estimates, and I felt most comfortable with the quality of work that I thought they would give. I'll give them an A+.”
“New England Dry Basements did work for me. They were very on time. They did a great job. They answered all the questions I asked. I would recommend them to some other people if somebody had any problems like that. I had some sort of water leaking, and they did a great job. It was just a small job, but they tried to take care of me. I'd give them the highest grade—A+.”
“New England Dry Basements did a great job. The guys were wonderful. They did fine. They're an A+.”
“I liked their responsiveness. I liked the clear and comprehensive information. I like the fact that everything has worked, and my basement is livable, really, so it's terrific. They were doing two items; there was a crack in the wall they repaired with a ten-year warranty, and then there was the need for a humidifier, so they installed that. I have no reason to give them anything other than an A+.”
“New England Dry Basements got here quickly. They did exactly what they said they were going to do, and they were very honest. They did basement waterproofing work for me. I'll give them an A for their excellent work.”
“New England Dry Basements did work for me, and they did a great job. The guy figured out what we needed and got it installed—no muss, no fuss. It works beautifully. The primary thing they did was put in an industrial-scale dehumidifier. I haven't had any problems with moisture since then—dry as a bone. I'll give them an A.”
“They did the installation of a dehumidifier. I liked the quality of their work. They were in and out with no trouble. Everything appears to be working OK. I chose them because of their customer service. I'd give them an A+.”
“We were pleased with New England Dry Basements. They were thorough. They did a good job. I'll give them an A+.”
“I would give New England Dry Basements an A+ on everything. They were great. I've had no issues. They did basement waterproofing work for me.”