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experience with this company was extremely disappointing and far more stressful than it should have been.\nWhat was supposed to be a 3–4 day project according to the contract ended up taking about a month, mainly due to poor communication, delays, and lack of project management.\nOur gutters and downspouts were removed and left sitting in our yard for three weeks, and our home went over a month without gutters, which led to water intrusion during storms—something we had never experienced before. The initial soffit and fascia work was also done poorly and required multiple follow-ups before it was finally corrected.\nThroughout the entire process, communication was extremely poor. We repeatedly had to contact the company ourselves just to get updates or have issues addressed. Promised callbacks from management never happened, and at one point we were even told our bill might be sent to collections while we were still waiting for the company to return our calls regarding unresolved concerns.\nThere were also basic professionalism issues, including trash left in our yard by the crew, including fast-food bags that my dogs got into.\nThe only reason this review is not even worse is because Robert, the replacement project manager, eventually corrected the installation issues, and Phil later took the time to listen to our concerns and offer a partial discount. Unfortunately, that only happened after weeks of frustration and repeated attempts to get someone to respond.\nOverall, the experience showed serious issues with communication, scheduling, and project oversight. Based on our experience, we would not recommend this company","en",{"text":927,"languageCode":928},{"displayName":931,"uri":932,"photoUri":933},"Jessica Gabbard","https://www.google.com/maps/contrib/112611466356775620399/reviews","https://lh3.googleusercontent.com/a/ACg8ocL30-jPXx8UEsZqPl-CGLPaZMdZUpLCOEetm0dUIqerJtl3Pw=s128-c0x00000000-cc-rp-mo","a month ago","2026-03-06T15:32:20.269841327Z",{"name":937,"rating":938,"text":939,"originalText":941,"authorAttribution":942,"relativePublishTimeDescription":946,"publishTime":947},"places/ChIJaWoykf5PQIgR7DWLX2LQ2a4/reviews/Ci9DQUlRQUNvZENodHljRjlvT2xweFFsUjZURWRpYjBsaFMzZHRMV0ZOV0ZwT2JFRRAB",5,{"text":940,"languageCode":928},"My wife and I just bought our first home and our roof wasn’t in great shape. Matt came and looked it and we found a price range that we could agree on. They were able to come out 2 days later and completely redo our roof and add intake vents as well as a ridge vent on top that we desperately needed so our roof could breathe and not trap moisture like before. Our PM Michael and the crew did a very good job of walking us through everything! We love the roof and everything was done to our satisfaction.",{"text":940,"languageCode":928},{"displayName":943,"uri":944,"photoUri":945},"Roy Moon","https://www.google.com/maps/contrib/102334110832150388754/reviews","https://lh3.googleusercontent.com/a/ACg8ocIpMfdoxdVrxHOATrodJsFqVKRATFACfOZs3IXarPQ02QA82Q=s128-c0x00000000-cc-rp-mo","4 months ago","2025-12-29T18:26:20.270032831Z",{"name":949,"rating":938,"text":950,"originalText":952,"authorAttribution":953,"relativePublishTimeDescription":957,"publishTime":958},"places/ChIJaWoykf5PQIgR7DWLX2LQ2a4/reviews/ChZDSUhNMG9nS0VJQ0FnTUN3OThIckVnEAE",{"text":951,"languageCode":928},"Purchasing a new roof from Home Genius Exterior was a very Great experience. We had a thorough presentation on a Monday and by the end of Friday we had a brand new roof. The process was amazing. The install crew were very talented and efficient. After they completed the work they made sure everything was cleaned up, and the place was looking perfect. They answered all the questions we had and made sure we were satisfied with all of the work done. I would highly recommend Home Genius Exterior for any roofing project. Also, the warranty offered on the purchase is top of the line.",{"text":951,"languageCode":928},{"displayName":954,"uri":955,"photoUri":956},"Seth Runyan","https://www.google.com/maps/contrib/111953717922308011985/reviews","https://lh3.googleusercontent.com/a/ACg8ocKBG5U110ytm5OeVTM_Eo5kckjL75CEWzrTGI3O2j_IRTmgOQ=s128-c0x00000000-cc-rp-mo","a year ago","2025-03-22T00:08:28.318005Z",{"name":960,"rating":938,"text":961,"originalText":963,"authorAttribution":964,"relativePublishTimeDescription":968,"publishTime":969},"places/ChIJaWoykf5PQIgR7DWLX2LQ2a4/reviews/Ci9DQUlRQUNvZENodHljRjlvT2tadVYzSlVjRFp3TTBoU2IwZE9kbXRRVmkxemFXYxAB",{"text":962,"languageCode":928},"Bought a new home in August 2025, thought we had a few more years with the old roof. To our surprise the roof was in terrible shape- leaking in the attic and shingles were falling apart. Brian came out  in November and did an inspection and we knew we needed a new roof. Put it on the back burner for a few months- was getting other quotes. I was sold on this company. Everythung was explained, the price was just right. Just had a new roof placed this Monday 2-23-26. This was done in such a timely manner. Everything was organized. Everyone I spoke with was very professional and helpful. The entire team was great. Overall I had a great experience and now have a solid roof with a good warranty.",{"text":962,"languageCode":928},{"displayName":965,"uri":966,"photoUri":967},"Emily Havlin","https://www.google.com/maps/contrib/100569223927933712326/reviews","https://lh3.googleusercontent.com/a/ACg8ocIKjkR-NIq32RQq5D677zF0XhAuhGl61VCVI5e7sQpZn_N0Mw=s128-c0x00000000-cc-rp-mo-ba2","2 months ago","2026-02-25T14:34:59.313961205Z",{"name":971,"rating":938,"text":972,"originalText":974,"authorAttribution":975,"relativePublishTimeDescription":979,"publishTime":980},"places/ChIJaWoykf5PQIgR7DWLX2LQ2a4/reviews/Ci9DQUlRQUNvZENodHljRjlvT2tZMlpVVTBNbU5SYlRWaE4zbHVPREoyUTJwQk1rRRAB",{"text":973,"languageCode":928},"Bought the new roof on a Tuesday, it was installed on that Saturday, final inspection done on Monday. Everyone involved was courteous and knowledgeable from the salesman to the roofers to the final inspection. The roofers came at the time they said they would and cleaned up after themselves. The project itself was done 7:30-5. I would recommend. The 50 year warranty gives me piece of mind that I’m maintaining my investment.",{"text":973,"languageCode":928},{"displayName":976,"uri":977,"photoUri":978},"Kelly McKinley","https://www.google.com/maps/contrib/107585542709666663051/reviews","https://lh3.googleusercontent.com/a/ACg8ocL0IvEf27pW71IAGuKWModxovIPRt6_x7IcfuDkAJwyJuR_XA=s128-c0x00000000-cc-rp-mo","8 months ago","2025-08-04T19:44:51.009238134Z",4.8,212]